Michael Quebedeaux is seeking a management position with over 25 years of experience in restaurant management, training, and operations. He has a proven track record of achieving sales and profit goals while developing employees. Currently, he is the District Manager for Strategic Restaurants, where he supervises 6 restaurants with over $1.3 million in annual sales. Previously, he held various management and training roles with Strategic Restaurants, Sydran Services, Roberts Management, and Burger King.
Experienced Restaurant Manager Seeking New Opportunities
1. Michael Quebedeaux
mquebedeaux@cox.net
14525 Severn Ave.
Baton Rouge, La. 70819
225-272-5547 cell-225-931-8003
Objective
Management Position
Profile
Highly energetic, self-motivated, critically thinking, proven performer in personnel training,
problem solving, planning, organizing, and maximizing profits. Solid communicator committed
to providing a positive motivating atmosphere of exceptional employee morale and enhanced
customer service. Knowledgeable and experienced with Mac OSX, Adobe Acrobat, Microsoft
Word, Excel and Publisher as well as 98, and XP.
Experience
June 2011 District Manager Baton Rouge, La.
Present STRATEGIC RESTAURANTS
Ø Supervised 6 restaurants with average annual unit volume of $1.3 million
annually.
Ø Coached and developed Restaurant General Managers to achieve the
company goals along with their personal business goals.
Ø Ensure sales and profit goals are set and achieved. Manage financials to
budget.
ØSupervised more than 36 managers, scheduled work hours, resolved
conflicts, determined salaries.
December-2005 Training Manager
- June-2011 STRATEGIC RESTAURANTS
Ø Conferred with management and supervisory personnel in order to
determine training needs.
Ø Wrote, designed and produced online learning workshops.
Ø Formulated training policies and schedules.
Ø Designated training procedures.
Ø Utilized individual training, group instruction, lectures, on-the-job training,
demonstrations, conferences, meetings and workshops.
Ø Updated records and compiled statistical reports on interviews, transfers,
performance rating and promotions.
June 2003 District Manager Baton Rouge, La.
- December 2005 SYDRAN SERVICES / STRATEGIC RESTAURANTS
Supervise 6 restaurants with average unit volume of 1 million plus. Coach
and develop 6 Restaurant General Managers to achieve the company
goals along with their personal business goals. Ensure sales goals are set
and achieved. Manage financials to budget.
2. Michael Quebedeaux Page 2
Ø Organized and successfully implemented satellite orientation for all team
members hired.
Ø District team twice recognized as the quarterly performance leader in the
Gulf region in terms of sales, profits, and customer satisfaction.
August-1999 Co-Manager/General Manager Baton Rouge, La.
- June-2003 ROBERTS MANAGEMENT INC. dba. MCALISTER'S DELI
Managed daily financials. Supervised hiring and training of hourly
employees and managers. Managed employee files and payroll records.
Ensured execution of restaurant's overall Human Resources programs.
Ø Assisted the start up of Roberts Management, Inc. first restaurant
openings in 1999 and 2002.
Ø Promoted to General Manager, 2001
Ø Established systems to control food and beverage costs, consistently
beat the budget.
Ø Created and launched Shift Manager program that improved employee
morale, enhanced restaurant operations and reduced turnover.
Ø Enhanced and maintained company Quality, Service, and Cleanliness
standards that increased "Operation Evaluation" scores from 89% to
97%.
Ø Designed and implemented hourly employee Graph Schedule program.
September-1994 Restaurant Manager/Training Manager Baton Rouge, La.
- August-1999 SYDRAN FOOD SERVICES dba. BURGER KING
Planned, organized, coached company operating policies and procedures.
Managed employee files and payroll records. Oversaw daily financials and
managed budget. Coordinated hiring, training of personnel.
Ø Successfully managed new restaurant openings in 1996 and 1998.
Ø Promoted to Restaurant Training Manager and actively trained newly
recruited managers from 1995 to 1999.
Ø Enhanced customer service by maintaining consistent, positive working
atmosphere, awarded for top performance in "Customer Service
Satisfaction" (company wide), 1998.
Ø Awarded "Operations Excellence" (company wide), 1996, for consistently
maintaining outstanding restaurant operations.
November-1990 Restaurant Manager Denham Springs, La.
- September-1994 BURGER KING CORPORATION
Planned, organized, and coached company operating policies and
procedures. Managed employee files and payroll records. Oversaw daily
financials and managed budget. Coordinated hiring, training and follow-up
of restaurant personnel.
Ø Successfully managed and enhanced annual restaurant sales from 1.1
to 1.5 million dollars.
Ø Ranked in top 5 of 300 restaurants for exceptional sales and profit
3. Michael Quebedeaux Page 3
growth, 1992.
Ø Demonstrated outstanding restaurant operations proficiency, earned a
"Superior" rating and ranked #1 in Brand Delivery, 1992.
Ø Facilitated management and crew development.
Education: Univeristy Of Phoenix Baton Rouge, Louisiana
Bachelors 2011
Ø Major in Business Grade Point Average: 3.76
Ø Area of concentration: Administration
Ø Degree expected 2014