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ANGELA	
  KENNELLY,	
  M.P.S	
  
303	
  10A	
  Street	
  NW	
  
Calgary,	
  AB	
  	
  	
  T2N	
  1W7	
  
angela.kennelly@gmail.com	
  
(587)	
  581-­‐5772	
  
ca.linkedin.com/in/angelakennelly/	
  
	
  
	
  
PROFILE	
   Experienced	
  Client	
  Development	
  Leader	
  with	
  proven	
  success	
  in	
  a	
  variety	
  of	
  roles,	
  lines	
  of	
  
business,	
  industries,	
  geographies	
  and	
  circumstances	
  —	
  rapid	
  growth,	
  merging,	
  integrating	
  and	
  
restructuring.	
  Expertise	
  gained	
  through	
  20+	
  year	
  career	
  in	
  professional	
  services	
  all	
  focused	
  on	
  
one	
  thing:	
  Helping	
  clients	
  and	
  their	
  people	
  succeed	
  together!	
  	
  
	
   Keys	
  to	
  Success:	
  	
   Areas	
  of	
  Expertise:	
  
• Commitment	
  to	
  values	
  and	
  integrity	
  in	
  relationships	
  
• Resilience	
  and	
  ability	
  to	
  lead	
  through	
  change	
  	
  
• Listening,	
  negotiation	
  and	
  communication	
  skills	
  
• Creative	
  problem	
  solving	
  and	
  analytical	
  ability	
  
• Common	
  sense,	
  a	
  sense	
  of	
  humor,	
  and	
  tenacity	
  
• Leadership	
  and	
  High	
  Performance	
  
• Business	
  Development	
  
• Client	
  Relationship	
  Management	
  
• Offer	
  Development	
  and	
  Marketing	
  
• Networking	
  
	
  
PROFESSIONAL	
   	
  	
  Principal	
  -­‐	
  Client	
  Development,	
  FOREFRONT,	
  Calgary	
  AB	
   Current	
  
CAREER	
  HISTORY	
   Implementing	
  rigorous	
  client	
  development	
  model	
  to	
  help	
  this	
  small	
  business	
  thrive	
  and	
  
grow.	
  We’re	
  remodeling	
  the	
  entire	
  client	
  life	
  cycle!	
  Key	
  elements	
  of	
  the	
  transformation	
  
(my	
  accountabilities)	
  include:	
  	
  
• Leading	
  rebranding	
  from	
  CEM	
  International	
  to	
  ForeFront,	
  market	
  research	
  through	
  
strategy	
  and	
  execution.	
  The	
  website	
  is	
  a	
  good	
  representation	
  of	
  the	
  results:	
  
forefrontperformance.com	
  
o Crystalized	
  market-­‐facing	
  messaging	
  about	
  our	
  unique,	
  bottom-­‐up	
  
behavioral	
  approach.	
  Tagline:	
  Helping	
  Front	
  Line	
  Workers	
  Think	
  Like	
  
Business	
  Owners	
  
o Created	
  and	
  implemented	
  online	
  marketing,	
  sales	
  method,	
  and	
  supporting	
  
materials	
  
o Aligned	
  ongoing	
  coaching	
  delivery	
  approach	
  with	
  marketing	
  messaging	
  
• Facilitated	
  internal	
  education	
  and	
  change	
  management	
  with	
  leaders,	
  coaches,	
  and	
  
business	
  developers	
  
• Facilitating	
  designing	
  and	
  implementing	
  structure	
  and	
  reward	
  systems	
  that	
  are	
  
aligned	
  with	
  firm	
  values	
  and	
  business	
  goals	
  and	
  drive	
  desired	
  results	
  
• Developing	
  business	
  with	
  cold,	
  warm	
  and	
  existing	
  clients	
  	
  
• Manage	
  external	
  marketing,	
  targeting,	
  and	
  cold-­‐calling	
  partners	
  
	
   	
  
	
   AON	
  HEWITT	
   1997-­‐2012	
  
	
   Leading	
  Business	
  Development	
  and	
  being	
  an	
  Account	
  Executive	
  at	
  Aon	
  Hewitt	
  is	
  akin	
  to	
  
owning	
  and	
  running	
  your	
  own	
  business.	
  Ultimately,	
  you	
  are	
  accountable	
  to	
  four	
  key	
  
stakeholder	
  groups:	
  Clients,	
  colleagues,	
  company,	
  and	
  community.	
  Diverse	
  lines	
  of	
  
business	
  included	
  Talent	
  and	
  Leadership	
  Consulting,	
  Health	
  and	
  Benefits	
  Consulting,	
  
Retirement	
  and	
  Financial	
  Management,	
  Health	
  and	
  Retirement	
  Benefits	
  Outsourcing,	
  
and	
  Multi-­‐Process	
  Human	
  Resources	
  Management	
  Outsourcing.	
  	
  	
  
	
   Senior	
  Vice	
  President,	
  Business	
  Development	
  –	
  Western	
  Canada,	
  Calgary	
  AB	
   2007-­‐2012	
  
	
   Reported	
  directly	
  to	
  CEO.	
  Worked	
  collaboratively	
  with	
  clients	
  and	
  the	
  Aon	
  Hewitt	
  team	
  
of	
  experienced,	
  highly	
  specialized,	
  technical	
  HR	
  consultants	
  to	
  simultaneously	
  achieve	
  
clients’	
  and	
  Aon	
  Hewitt’s	
  business	
  goals.	
  Led	
  regional	
  office	
  and	
  served	
  as	
  public	
  face	
  of	
  
Aon	
  Hewitt.	
  
	
   	
  
	
   	
  
ANGELA	
  KENNELLY,	
  M.P.S	
  
Page	
  2	
  
	
   Account	
  Executive,	
  Houston	
  TX	
   2000-­‐2007	
  
Led	
  diverse,	
  geographically	
  dispersed	
  client	
  teams	
  through	
  formal	
  and	
  informal	
  sales	
  processes.	
  
Developed	
  new	
  relationships	
  from	
  cold	
  calls	
  and	
  referrals.	
  Managed	
  and	
  grew	
  large,	
  long-­‐term	
  
client	
  engagements	
  in	
  a	
  way	
  that	
  created	
  maximum	
  profitability	
  while	
  meeting	
  or	
  exceeding	
  
clients'	
  and	
  Aon	
  Hewitt's	
  goals.	
  	
  
	
   Selected	
  highlights	
  and	
  accomplishments	
  by	
  group:	
  
Our	
  Clients	
  
§ For	
  a	
  global	
  agricultural	
  client,	
  created	
  and	
  led	
  co-­‐sourced	
  project	
  team	
  to	
  review,	
  redesign,	
  
and	
  implement	
  new-­‐and-­‐improved	
  global	
  HR	
  function	
  and	
  people	
  programs.	
  Results:	
  Client	
  
reduced	
  annual	
  HR	
  budget	
  significantly,	
  integrated	
  past	
  acquired	
  entities,	
  strengthened	
  
corporate	
  culture,	
  and	
  better-­‐met	
  the	
  programmatic	
  needs	
  of	
  employees.	
  
§ For	
  a	
  large	
  global	
  oil	
  &	
  gas	
  client,	
  set	
  up	
  supplementary	
  call	
  center	
  in	
  the	
  UK	
  to	
  serve	
  large	
  
population	
  of	
  expatriates	
  working	
  in	
  varied	
  time	
  zones	
  with	
  complex	
  needs	
  involving	
  multiple	
  
countries	
  and	
  programs.	
  Results:	
  Client	
  was	
  delighted	
  to	
  be	
  able	
  to	
  better	
  meet	
  the	
  needs	
  of	
  
these	
  important,	
  highly	
  leveraged	
  employees.	
  
§ For	
  a	
  national	
  financial	
  client,	
  hand-­‐picked	
  a	
  unique,	
  “top	
  team”	
  of	
  consultants	
  from	
  around	
  
North	
  America	
  to	
  transform	
  leadership,	
  talent	
  development,	
  and	
  talent	
  supply	
  for	
  this	
  unique	
  
client	
  with	
  geographically	
  remote	
  headquarters.	
  Results:	
  Client	
  credits	
  our	
  work	
  as	
  key	
  to	
  
continuing	
  improvement	
  in	
  employee	
  engagement	
  and	
  business	
  results.	
  
§ For	
  a	
  large	
  global	
  oilfield	
  services	
  company	
  with	
  very	
  slim	
  on-­‐the-­‐ground	
  corporate	
  resources	
  
in	
  Canada,	
  devised	
  team/tools/timing/technology	
  solutions	
  to	
  execute	
  a	
  very	
  large	
  complex	
  
merger	
  under	
  extremely	
  time-­‐sensitive	
  circumstances.	
  Results:	
  Client	
  said	
  they	
  couldn’t	
  have	
  
done	
  it	
  without	
  us	
  and	
  went	
  above	
  and	
  beyond	
  to	
  thank	
  everyone	
  on	
  the	
  team.	
  
My	
  Colleagues:	
  
§ Earned	
  CEO’s	
  award	
  for	
  Leadership	
  in	
  Associate	
  Engagement	
  as	
  voted	
  on	
  by	
  all	
  Canadian	
  
colleagues	
  in	
  2009.	
  
§ Led	
  and	
  mentored	
  30	
  senior	
  consultants	
  to	
  achieve	
  their	
  individual	
  and	
  team	
  business	
  
development	
  goals.	
  Almost	
  all	
  30	
  made	
  their	
  goals	
  in	
  FY2011	
  and	
  FY2012.	
  
§ Was	
  rated	
  5	
  out	
  of	
  5	
  by	
  senior	
  consultants	
  across	
  Canada	
  for	
  leading	
  design	
  and	
  delivery	
  of	
  
business	
  development,	
  client	
  management	
  and	
  negotiation	
  training.	
  
§ Continue	
  to	
  enjoy	
  an	
  active,	
  extensive	
  network	
  of	
  close	
  former	
  colleagues.	
  
The	
  Company:	
  
§ Always	
  met	
  or	
  exceeded	
  annual	
  revenue	
  targets	
  achieving	
  as	
  much	
  as	
  101-­‐238%	
  of	
  goal	
  
depending	
  on	
  the	
  year	
  (FY12	
  goals	
  were	
  $12	
  million	
  in	
  new	
  sales	
  on	
  a	
  $50	
  million	
  book	
  of	
  
existing	
  business).	
  
§ Was	
  one	
  of	
  11	
  associates	
  world	
  wide	
  to	
  be	
  selected	
  for	
  a	
  special	
  external	
  mentorship	
  
program	
  for	
  high-­‐potentials.	
  
§ Won	
  three	
  annual	
  Leadership	
  Awards	
  based	
  on	
  client	
  feedback,	
  colleague	
  feedback,	
  and	
  
revenue	
  attainment	
  to	
  quota.	
  Five	
  awards	
  are	
  given	
  annually	
  across	
  the	
  whole	
  firm.	
  	
  
The	
  Community:	
  
§ Earned	
  very	
  positive	
  feedback,	
  formal	
  and	
  informal,	
  for	
  speaking	
  and	
  presenting	
  awards	
  at	
  
Alberta	
  Venture’s	
  2012	
  “C-­‐Suite	
  Stars”	
  Banquet.	
  
§ Represented	
  Aon	
  Hewitt	
  at	
  local	
  through	
  global	
  industry	
  conferences,	
  fundraising	
  events,	
  
association	
  meetings,	
  and	
  networking	
  events.	
  
§ Achieved	
  audience	
  accolades	
  and	
  repeated	
  requests	
  to	
  speak	
  at	
  and/or	
  facilitate	
  client,	
  
university,	
  community,	
  and	
  professional	
  events.	
  
	
   	
  
ANGELA	
  KENNELLY,	
  M.P.S	
  
Page	
  3	
  
	
  
	
  
	
   Regional	
  Staffing	
  Manager	
  &	
  Part-­‐time	
  HR	
  Generalist,	
  Houston	
  TX	
   	
  	
  	
  1997-­‐1999	
  
Led	
  team	
  of	
  ten	
  to	
  hire	
  300-­‐400	
  per	
  year	
  in	
  very	
  competitive,	
  time-­‐sensitive	
  circumstances.	
  	
  
	
   	
  
	
   Director	
  of	
  Staffing	
  ,	
  DELOITTE	
  &	
  TOUCHE	
  LLP,	
  Houston	
  TX	
   1995-­‐1997	
  
	
   Assistant	
  Director	
  of	
  Placement,	
  CONCORDIA	
  COLLEGE,	
  Moorhead	
  MN	
   1994-­‐1995	
  
	
   	
   Consultant,	
  GREAT	
  PLAINS	
  SOFTWARE	
  (now	
  MICROSOFT),	
  Fargo	
  ND	
   1994	
  
	
   Graduate	
  Student	
  and	
  Teaching	
  Assistant,	
  CORNELL	
  UNIVERSITY,	
  Ithaca	
  NY	
   1992-­‐1994	
  
	
   Key	
  Account	
  Manager,	
  Contract	
  Sales,	
  PFP	
  SPECIALTY	
  FOODS,	
  Fargo	
  ND	
   1990-­‐1992	
  
	
  
EDUCATION	
   Master	
  of	
  Profesional	
  Studies,	
  Organizational	
  Communication	
   CORNELL	
  UNIVERSITY,	
  Ithaca	
  NY	
  
	
   B.	
  A.,	
  Magna	
  Cum	
  Laude,	
  Business	
  &	
  Communication	
   CONCORDIA,	
  Moorhead	
  MN	
  
	
   Other	
  Formal	
  Training	
  (as	
  facilitator	
  and	
  participant):	
  Tapping	
  Discretionary	
  Effort,	
  Situational	
  
Negotiation	
  Skills,	
  Client	
  Service	
  Management,	
  Miller	
  Heiman	
  Sales	
  Performance,	
  Business	
  
Development	
  Jumpstart
	
  
AFFILIATIONS	
   CEO	
  Platinum	
  Roundtable,	
  Petroleum	
  Services	
  Association	
  of	
  Canada,	
  Alberta	
  Chamber	
  of	
  	
  
&	
  INTERESTS	
  	
   Resources,	
  Canadian	
  Association	
  of	
  Drilling	
  Contractors,	
  Association	
  for	
  Corporate	
  Growth,	
  
Conference	
  Board,	
  Women’s	
  Executive	
  Network,	
  Canadian	
  Pension	
  &	
  Benefits	
  Institute,	
  
Association	
  of	
  Canadian	
  Pension	
  Management,	
  Hillhurst	
  School	
  Parent	
  Council,	
  Calgary	
  Fiddlers,	
  
Calgary	
  Youth	
  Singers,	
  MRU	
  Conservatory,	
  Hillhurst	
  United	
  Choir,	
  Outdoor	
  water	
  and	
  alpine	
  
sports,	
  Coaching	
  basketball,	
  Music,	
  Yoga.	
  

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Angela Kennelly Resume 4-16

  • 1. ANGELA  KENNELLY,  M.P.S   303  10A  Street  NW   Calgary,  AB      T2N  1W7   angela.kennelly@gmail.com   (587)  581-­‐5772   ca.linkedin.com/in/angelakennelly/       PROFILE   Experienced  Client  Development  Leader  with  proven  success  in  a  variety  of  roles,  lines  of   business,  industries,  geographies  and  circumstances  —  rapid  growth,  merging,  integrating  and   restructuring.  Expertise  gained  through  20+  year  career  in  professional  services  all  focused  on   one  thing:  Helping  clients  and  their  people  succeed  together!       Keys  to  Success:     Areas  of  Expertise:   • Commitment  to  values  and  integrity  in  relationships   • Resilience  and  ability  to  lead  through  change     • Listening,  negotiation  and  communication  skills   • Creative  problem  solving  and  analytical  ability   • Common  sense,  a  sense  of  humor,  and  tenacity   • Leadership  and  High  Performance   • Business  Development   • Client  Relationship  Management   • Offer  Development  and  Marketing   • Networking     PROFESSIONAL      Principal  -­‐  Client  Development,  FOREFRONT,  Calgary  AB   Current   CAREER  HISTORY   Implementing  rigorous  client  development  model  to  help  this  small  business  thrive  and   grow.  We’re  remodeling  the  entire  client  life  cycle!  Key  elements  of  the  transformation   (my  accountabilities)  include:     • Leading  rebranding  from  CEM  International  to  ForeFront,  market  research  through   strategy  and  execution.  The  website  is  a  good  representation  of  the  results:   forefrontperformance.com   o Crystalized  market-­‐facing  messaging  about  our  unique,  bottom-­‐up   behavioral  approach.  Tagline:  Helping  Front  Line  Workers  Think  Like   Business  Owners   o Created  and  implemented  online  marketing,  sales  method,  and  supporting   materials   o Aligned  ongoing  coaching  delivery  approach  with  marketing  messaging   • Facilitated  internal  education  and  change  management  with  leaders,  coaches,  and   business  developers   • Facilitating  designing  and  implementing  structure  and  reward  systems  that  are   aligned  with  firm  values  and  business  goals  and  drive  desired  results   • Developing  business  with  cold,  warm  and  existing  clients     • Manage  external  marketing,  targeting,  and  cold-­‐calling  partners         AON  HEWITT   1997-­‐2012     Leading  Business  Development  and  being  an  Account  Executive  at  Aon  Hewitt  is  akin  to   owning  and  running  your  own  business.  Ultimately,  you  are  accountable  to  four  key   stakeholder  groups:  Clients,  colleagues,  company,  and  community.  Diverse  lines  of   business  included  Talent  and  Leadership  Consulting,  Health  and  Benefits  Consulting,   Retirement  and  Financial  Management,  Health  and  Retirement  Benefits  Outsourcing,   and  Multi-­‐Process  Human  Resources  Management  Outsourcing.         Senior  Vice  President,  Business  Development  –  Western  Canada,  Calgary  AB   2007-­‐2012     Reported  directly  to  CEO.  Worked  collaboratively  with  clients  and  the  Aon  Hewitt  team   of  experienced,  highly  specialized,  technical  HR  consultants  to  simultaneously  achieve   clients’  and  Aon  Hewitt’s  business  goals.  Led  regional  office  and  served  as  public  face  of   Aon  Hewitt.          
  • 2. ANGELA  KENNELLY,  M.P.S   Page  2     Account  Executive,  Houston  TX   2000-­‐2007   Led  diverse,  geographically  dispersed  client  teams  through  formal  and  informal  sales  processes.   Developed  new  relationships  from  cold  calls  and  referrals.  Managed  and  grew  large,  long-­‐term   client  engagements  in  a  way  that  created  maximum  profitability  while  meeting  or  exceeding   clients'  and  Aon  Hewitt's  goals.       Selected  highlights  and  accomplishments  by  group:   Our  Clients   § For  a  global  agricultural  client,  created  and  led  co-­‐sourced  project  team  to  review,  redesign,   and  implement  new-­‐and-­‐improved  global  HR  function  and  people  programs.  Results:  Client   reduced  annual  HR  budget  significantly,  integrated  past  acquired  entities,  strengthened   corporate  culture,  and  better-­‐met  the  programmatic  needs  of  employees.   § For  a  large  global  oil  &  gas  client,  set  up  supplementary  call  center  in  the  UK  to  serve  large   population  of  expatriates  working  in  varied  time  zones  with  complex  needs  involving  multiple   countries  and  programs.  Results:  Client  was  delighted  to  be  able  to  better  meet  the  needs  of   these  important,  highly  leveraged  employees.   § For  a  national  financial  client,  hand-­‐picked  a  unique,  “top  team”  of  consultants  from  around   North  America  to  transform  leadership,  talent  development,  and  talent  supply  for  this  unique   client  with  geographically  remote  headquarters.  Results:  Client  credits  our  work  as  key  to   continuing  improvement  in  employee  engagement  and  business  results.   § For  a  large  global  oilfield  services  company  with  very  slim  on-­‐the-­‐ground  corporate  resources   in  Canada,  devised  team/tools/timing/technology  solutions  to  execute  a  very  large  complex   merger  under  extremely  time-­‐sensitive  circumstances.  Results:  Client  said  they  couldn’t  have   done  it  without  us  and  went  above  and  beyond  to  thank  everyone  on  the  team.   My  Colleagues:   § Earned  CEO’s  award  for  Leadership  in  Associate  Engagement  as  voted  on  by  all  Canadian   colleagues  in  2009.   § Led  and  mentored  30  senior  consultants  to  achieve  their  individual  and  team  business   development  goals.  Almost  all  30  made  their  goals  in  FY2011  and  FY2012.   § Was  rated  5  out  of  5  by  senior  consultants  across  Canada  for  leading  design  and  delivery  of   business  development,  client  management  and  negotiation  training.   § Continue  to  enjoy  an  active,  extensive  network  of  close  former  colleagues.   The  Company:   § Always  met  or  exceeded  annual  revenue  targets  achieving  as  much  as  101-­‐238%  of  goal   depending  on  the  year  (FY12  goals  were  $12  million  in  new  sales  on  a  $50  million  book  of   existing  business).   § Was  one  of  11  associates  world  wide  to  be  selected  for  a  special  external  mentorship   program  for  high-­‐potentials.   § Won  three  annual  Leadership  Awards  based  on  client  feedback,  colleague  feedback,  and   revenue  attainment  to  quota.  Five  awards  are  given  annually  across  the  whole  firm.     The  Community:   § Earned  very  positive  feedback,  formal  and  informal,  for  speaking  and  presenting  awards  at   Alberta  Venture’s  2012  “C-­‐Suite  Stars”  Banquet.   § Represented  Aon  Hewitt  at  local  through  global  industry  conferences,  fundraising  events,   association  meetings,  and  networking  events.   § Achieved  audience  accolades  and  repeated  requests  to  speak  at  and/or  facilitate  client,   university,  community,  and  professional  events.      
  • 3. ANGELA  KENNELLY,  M.P.S   Page  3         Regional  Staffing  Manager  &  Part-­‐time  HR  Generalist,  Houston  TX        1997-­‐1999   Led  team  of  ten  to  hire  300-­‐400  per  year  in  very  competitive,  time-­‐sensitive  circumstances.           Director  of  Staffing  ,  DELOITTE  &  TOUCHE  LLP,  Houston  TX   1995-­‐1997     Assistant  Director  of  Placement,  CONCORDIA  COLLEGE,  Moorhead  MN   1994-­‐1995       Consultant,  GREAT  PLAINS  SOFTWARE  (now  MICROSOFT),  Fargo  ND   1994     Graduate  Student  and  Teaching  Assistant,  CORNELL  UNIVERSITY,  Ithaca  NY   1992-­‐1994     Key  Account  Manager,  Contract  Sales,  PFP  SPECIALTY  FOODS,  Fargo  ND   1990-­‐1992     EDUCATION   Master  of  Profesional  Studies,  Organizational  Communication   CORNELL  UNIVERSITY,  Ithaca  NY     B.  A.,  Magna  Cum  Laude,  Business  &  Communication   CONCORDIA,  Moorhead  MN     Other  Formal  Training  (as  facilitator  and  participant):  Tapping  Discretionary  Effort,  Situational   Negotiation  Skills,  Client  Service  Management,  Miller  Heiman  Sales  Performance,  Business   Development  Jumpstart   AFFILIATIONS   CEO  Platinum  Roundtable,  Petroleum  Services  Association  of  Canada,  Alberta  Chamber  of     &  INTERESTS     Resources,  Canadian  Association  of  Drilling  Contractors,  Association  for  Corporate  Growth,   Conference  Board,  Women’s  Executive  Network,  Canadian  Pension  &  Benefits  Institute,   Association  of  Canadian  Pension  Management,  Hillhurst  School  Parent  Council,  Calgary  Fiddlers,   Calgary  Youth  Singers,  MRU  Conservatory,  Hillhurst  United  Choir,  Outdoor  water  and  alpine   sports,  Coaching  basketball,  Music,  Yoga.