Rudina Hakaj is seeking a career as a professional with experience in administrative assistance, sales assistance, reception, and regulatory compliance. She has over 10 years of work experience in roles at AAA Chimney Corp, Prezzo, LifeCell, Rite Aid Pharmacy, and Bank of America. Hakaj has a Bachelor's degree in Psychology from City College of New York and is proficient in Microsoft Office software.

1. Rudina Hakaj
10 Hughes Lane Watchung, NJ 07069
908-938-4524 Cell phone
Rudinahakaj@outlook com
Objective:
Methodical, detail-oriented professional looking to build a career.
Professional Experience:
AAA Chimney Corp: Palisades Park, NJ 10/15/2013-present
Administrative assistance/ Sales Assistant
 Coordinate space and office organization; purchase and manage supplies and equipment
 Coordinate office and/or departmental operations
 Review, track and prepare budgets; maintain records and databases
 Greet visitors and callers, route and resolve information requests
 Determines applicant qualifications by interviewing applicants; analyzing responses;
verifying references; comparing qualifications to job requirements
 Arranges management interviews by coordinating schedules; arranges travel, lodging,
and meals; escorting applicant to interviews
 Reply to information requests with the accurate information
 Greet clients/suppliers/visitors to the organization in a professional and friendly manner
via e-mail (responsible for approximately 25-30 e-mails daily)
 Reply to information requests with the accurate information
 Greet clients/suppliers/visitors to the organization in a professional and friendly manner
via e-mail (responsible for approximately 25-30 e-mails daily)
 Use computer word processing, spreadsheet, and database software to prepare reports,
memos, and documents
 Sort incoming mail, faxes, and courier deliveries for distribution
 Prepare and send outgoing faxes, mail, and packages
 Forward incoming e-mails to the appropriate staff members
 Forward voice mail from the general mailbox to the appropriate staff member
 Code and file material according to the established procedures
 Update and ensure the accuracy of the organization's databases
 Back-up electronic files using proper procedures
 Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Prezzo: Warren, NJ 08/2007-present
Receptionist/ Admin Coordinator
 Maintains administrative workflow by studying methods; implementing cost reductions;
developing reporting procedures.
 Creates and revises systems and procedures by analyzing operating practices; studying
utilization of micro-computer and software technologies; evaluating personnel and
technological requirements; implementing changes.
 Attracts applicants by placing job advertisements; contacting recruiters, using
newsgroups and job sites
 Determines applicant qualifications by interviewing applicants; analyzing responses;
verifying references; comparing qualifications to job requirements
 Arranges management interviews by coordinating schedules; arranges travel, lodging,
and meals; escorting applicant to interviews
 Planned special events for individual and corporate clients
 Guaranteed availability of all material and man power is available for any events in
progress
 Introduced innovative marketing ideas that brought in new clientele
 Represented the company on the telephone and at events
LifeCell: Branchburg, NJ 06/01/2015-08/21/2015

2. Regulatory Compliance (CAPA) Intern
 Maintained policies and procedures for the general operation of compliance issues and
related activities to prevent illegal, unethical, or improper conduct
 Collaborated with other departments (Doc Services, Risk Management, Internal Audit,
HR, etc.) to direct compliance issues to appropriate areas of investigation and resolution
 Learned appropriate ways to respond to alleged violations of rules, regulations, policies,
procedures, and appropriate conduct by evaluating/ recommending the commencement
of investigative procedures
 Obtained the ability to Identify likely areas of compliance vulnerability and risk
 Maintained paper and electronic storage and retrieval system for regulatory compliance
documents
 Assisted in filing and bookkeeping duties (maintained and reviewed over 150+
compliance files for discrepancies)
 Performed data entry and organization of office paperwork
 Capable skill and experience with Compliance Wire, Oracle, KABA, and ADP
Rite Aid Pharmacy: Basking Ridge, NJ 04/2012-04/2013
Pharmacy Technician
 Received written prescriptions and refill requests and kept all customer information is
secure and confidential
 Maintained a proper storage facilitated and security conditions for drugs
 Answer telephones, responding to inquiries or requests
 Filled bottles with prescribed medications and type and affix labels
 Assisted customers by answering questions, locating items or referring them to the
pharmacist for medication information
 Price, counted, sorted, and filed over 300 prescriptions daily
Bank of America: Short Hills, NJ 08/2008 – 02/2012
Professional Bank Teller
 Processed retail and commercial deposits, loan payments, accepted checking, savings
account withdrawals
 Professionally served over 100 clients with their banking needs
 Accurately received, counted and distributed cash
 Maintained a correct and concise cash drawer at all times;
 Balanced the cash drawer in accordance with Bank of America regulations including
frequently batching of cashed checks
 Supported and sold the bank’s products and services
 Performed as a responsible team member in coordinating the workflow
 Observed with all departmental and company policies, procedures and regulations
Education:
City College of New York
NY, NY
September 2015
Bachelors of Arts in Psychology