Johanna Ortega has over 5 years of experience in technical pre-sales, project coordination, and technical support roles. She has a Bachelor's Degree in Information Technology and skills in programming languages like Visual Basic 6.0, Java, and PHP. She is seeking a position that allows her to apply her qualifications and contribute to a company's goals. Her experience includes gathering requirements, creating proposals, demonstrating solutions, and resolving technical issues for clients at Yondu, NextIX, and Convergys.

1. JOHANNA ANDREA M. ORTEGA
L9 B 25 Marcos Alvarez Ave. Metrocor Homes
Las Piñas City, Metro Manila
Cell No.: 09176278356 / 09271270627
Email Address: johannaortega07@gmail.com
Work Experience
Yondu
Technical Pre-Sales Engr.
Mar 9, 2015 – Present
• Gather requirements from client and create features list or Business requirements.
• Translate client/s any given requirement into a technical proposal and prepare cost estimates.
• Demonstrate to client/s proposed solution and pro-actively look into customer requirements, assesses customer
needs, and recommends solution that optimize value for both the customer and the organization.
• Secure input from all necessary stakeholders within the client/s or organization. Adapts solutions, as necessary, to
ensure appropriate support
• Monitors support for technical solutions proposed throughout the sales process, and alerts the sales and account
teams to potential risks of deal closure. Coordinates closely with internal sales, sales support, and service resources
to align solution design with customers’ business requirements.
• Contribute on weekly milestone/s of the team that is set for the team on meeting other activities necessary.
• Creates Proof of concept to present to client the flow or expect product based on the gathered requirements.
• Any other work-related duties assigned.
NextIX
Project Coordinator
Jul 17, 2014 – Jan 14, 2015
• Attend client meetings and assist with determination of project requirements.
• Assist the PM in drafting and issuance of project proposals, RFP (Request for Proposal), tenders, budgets, cash
flows, and preliminary schedules.
• Prepare project organization and communication charts.
• Chair site meetings and distribute minutes to all project team members.
• Track the progress and quality of work being performed by design disciplines/trades.
• Use project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures.
• Effectively and accurately communicate relevant project information to the client and project team Ensure clients’
needs are met in a timely and cost effective manner.
• Effectively and accurately communicate relevant project information to the client and project team.
• Ensure clients’ needs are met in a timely and cost effective manner.
• Review field inspection reports from Consultants throughout the lifecycle of the project.
• Issue Contracts, Letters of Intent, Purchase Orders, etc.
• Maintain Contract Execution Tracking Log.
Career Objective: To apply for a position fit for my qualifications, be trained and be part of the company’s goals and
standards.

2. • Assist the PM in the review of Contractor quotations to ensure that only fair and reasonable pricing is recommended
for approval.
• Track & manage contemplated change notices and change orders in the database.
• Prepare substantial completion certificates and ensure all required project close out documents are obtained.
• Communicate ideas for improving company processes with a positive and constructive attitude, and for developing
this attitude in others.
• Keep the Project Manager (PM) and others informed about project status and issues that may impact client relations.
Convergys
Technical Support Specialist
May 20, 2013 – Jun 20, 2014
• Troubleshoots and resolves problem on hardware and software parts of the computer.
• Installations of application software and operating systems such as Windows XP, Windows Vista, Windows 7 and
Windows 8.
• Troubleshoots and resolves problem in wireless connection and local area network.
• Provides customer satisfaction report on trouble shooting performed during conversation.
• Provides daily report on all accomplished technical problem.
• Provides firmware updates and drivers on all units.
Seminars and Trainings
• On the Job Training – Globe Business Telecom
357 New Solid Bldg., Sen. Gil Puyat Ave, Makati City.
• National Youth Convention 2013
• National Youth Convention 2012
• National Youth Convention 2011
• National Youth Convention 2010
Hiring Asset
• Knowledge on Visual Basic 6.0, Java Programming, PHP, MSAccess, HTML and SQL(Microsoft Access)
• Knowledge on Microsoft Office Suite (Word, Excel, Power point, Ms Project, Visio)
• Knowledge on creating Process Flows/Flow Chart, Proof of Concept, ERD, and DFD
• Proven ability to work effectively both independently and in a team based environment
• Have good multi-tasking skills.
• Has good time-management.
• Can work under pressure beyond regular working hours.
• Highly motivated, hard working, persevering and dedicated.
• Ability to decide and provide resolution on critical situation.
• Exhibits leadership and ability and can direct people towards company’s goal and objective.
• Demonstrated willingness to be flexible and adaptable to changing priorities
• Have good communication skills.
• Knowledge on basic networking.
• Knowledgeable in SDLC.
• Knowledgeable on Project Management
Educational Background
Bachelor of Science in Information Technology (2013)
Systems Technology Institute

3. Alabang-Zapote Rd., Las Piñas City, Metro Manila
Secondary Course (2009)
Woodridge College
Bacoor, Cavite
Intermediate Course (2005)
Woodridge School
Bacoor, Cavite
Personal Information
Age : 22 years old
Birth Date : March 15, 1992
Birth Place : Las Piñas City
Height : 5’ 0”
Weight : 38 kg.
Character Reference
• Rachelle Honey Tan
Technical Pre-Sales Lead
Yondu
09175013958
• Mike Fajardo
Senior System Analyst
AIG Inc
09175086177
• Dainilyn Vargas
Team Manager
Convergys
09165335697