This document is a resume for Tamzin Twose, a creative designer located in York, England. It summarizes her professional experience in graphic design, video editing, and magazine layout from studying Creative Media Production and Technology. It also outlines her 12-year career in retail management at J Sainsbury PLC, as well as previous roles in administration and customer service. Her education qualifications include a Level 2 Creative Media Production & Technology diploma from York College and various GCSEs.

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Tamzin Twose| Creative Designer
Location: 55 AshleyPark Crescent,
Stockton Lane,
York,
YO31 1HJ
Telephone:07955770320
Email: tmtwose@mail.com
Professional profile
From a young age, computers have been a valuable part of my life. In the last two years, I began creating
gaming YouTube videos for fun, which led me to pursue an education in Creative Media. From this I
discovered a passion for magazine design, advertising and brand creation.
From studying Creative Media Production and Technology, I have developed essential skills in Adobe
Photoshop, Premiere Pro, Microsoft Word and PowerPoint and gained valuable experience in print-based
media, designing magazine covers and feature articles; in advertising; designing posters, radio and video
advertisements, and advergames; and in developing a brand, including researching a target audience and
existing products, working to project briefs for real world clients.
Through this study I have further developed my organisation skills, attention to detail to produce quality
products and my ability to work to industry deadlines. Alongside my vast experience in computers, gaming
and myskillsinvideoediting,Ihave developedfurtherskillsin magazine editorial work, andthe conventions
and terminology of magazine design, which I feel passionate about to pursue as a career.
Career summary
July 2006 - Present J Sainsbury PLC, Monks Cross, York
General Assistant – Clothing Department
Outline
Inthe last12 years,Ihave carriedoutanddevelopedthisjobrole fromasmallerstore,inScarborough,where
I had the responsibilityof maintainingasmall children’sclothingdepartment,toa more prominentstore in
York,where Iprogressedto workwitha colleague toleadthe mensweardepartment,whichhasnow ledme
to be chosentooversee a largerchildren’sclothingdepartment,whereIworkwithinateam and have been
giventhe responsibilityof sharingmy wealthof knowledge andexperience inmerchandisingwithnew,less
experienced colleagues.
Key responsibilities
 Merchandisingthe clothinglayouts,byfollowingguidelinesandusingmyinitiativetocreate quality,
visually appealing displays.
 Dealingwithcustomerqueriestoensureasatisfactorycustomerexperience;from productenquiries
to customer complaints.
 Handling cash at the checkouts.
 The abilitytoworkefficiently;independentlyandcollaboratively within a team to meet deadlines.
 Ensuring that my training and legal requirements are kept up to date.
 Adhering to all legal requirements of trading.
July 2005 – July 2006 Morrisons Ltd, Scarborough
General Assistant - Checkouts
Outline
Within this customer service role I worked as a checkout operator, to ensure that the customers had a
positive experience, when processing and finalising their transactions.
Key responsibilities
 Delivering a high standard of customer service.
 Handling cash at the checkout.

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Aug 2004 – June 2005 Pinkney Grunwells Solicitors, Scarborough
Admin Assistant Apprentice
Outline
In thisrole myresponsibilitieswere toanswerphone calls anddeal withthe requiredoffice administration.
June 2003 – Mar 2004 Morrisons Ltd, Scarborough
General Assistant – Customer Cafe
Outline
Within this role my responsibilitieswere to take customer orders, ensure the café was kept clean and well
maintained and deliver a high standard of customer service.
Education & qualifications
 UAL Level 2 Creative Media Production & Technology, Distinction – York College – 2018/19
 GCSE Maths, grade 5 (predicted)– York College – 2018/19
 GCSE English Language, grade 4 (predicted) – York College – 2018/19
 GNVQ Intermediate in ICT, Merit – Yorkshire Coast College – 2002/03
 Key Skills Communication Level 2, Pass – Yorkshire Coast College – 2002/03
 Key Skills Maths Level 1, Pass – Yorkshire Coast College – 2002/03
References available on request