CV

1. Lewis March
7 Humber Road, Ferndown, Dorset, BH22 8XN
Home: 01202 873553 Mobile: 07837586131 Email: 0marcl35@solent.ac.uk
LinkedIn: https://uk.linkedin.com/pub/lew is-march/82/48a/690
I’m 21 Years old and currently seeking a full time graduate role. I took a year out of academic studies after
completing post sixteen education to explore my opinions for my desired career, which has furthermore led
me to the studies at Southampton Solent University. People would describe me as a hardworking and
reliable employee/student, who completes what is required of them well and strives to achieve beyond
expectations. I believe my further education has worked well in developing my work ethic and commitment
to tasks, which is essential in the world of work.
Employment/Work Experience:
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January 2015 – May 2015 Plug and Play (Southampton) – University Work Placement
Job Title: Trainee Marketing Executive
•Assist and at times take lead of a range of promotional Marketing activities as requested by new, current
or past returning clients.
•Showcase confidence in producing (MARCOM’s/Project proposals) when asked. Used for up-coming
projects that P&P are to be involved in. Whether that be in Business or in the wider community.
• Introductory learning into SEO (Search Engine Optimisation) principles.
• Develop competency ability in 'Basic Web-Design' by assisting the Web Design/Development team at
P&P to learn web-building skills on WordPress, (An open source CMS. That uses HTML, CSS, PHP and
MySQL).
•Engage in Business Networking (B2B) with current and potential clients. To gain further confidence in
business communications and to meet employers in the local area in order to talk and promote my future
career ambitions after leaving University.
•Being responsible for taking minutes from client meetings that are hosted in Office. Using recorded minutes
to assist the Managing Director to make follow-up action points after completion of a meeting and discuss
further any points that were raised that could be significantly viable to the future outcome of a pending
project solution or situation.
June 2011 - Present River Island -
Job Title: Senior Sales Advisor (Promoted: December 2014)
 Being delegated to a range of different areas across the store, including the footwear area,
cashdesk, stock replenishment and other shop floor areas. Including maintaining presentation of
stock across the store.
 Responsibilities include: being focused and motivated to deliver a high quality customer service to
customers (complying in line the companies mission statement), making myself approachable to
customers in order to answer their queries and questions quickly.
 Helping to efficiently drive along sales and make sure that I am always aware of the trading priorities
for the specific calendar week of the company. For example, (Gold, Silver and Bronze) which all
require different tasks and key information to be aware of.

2. July 2010 -June 2011 Primark Ltd –
Job Title: Retail Operative
Customer Services - Roles/Tasks:
 Being responsible for returning items purchased by customers and listening/understanding to the
reasons why their sale was unsuitable.
 Making sure customers are satisfied with their method of refund (store credit, cash, or exchange)
to maintain a good relationship with customers. Ensuring brand loyalty can be achieved and
established.
 Reporting to management when issues from customers couldn't be addressed from my level of
expertise to make sure that their queries/questions are answered at a suitable level of authority.
 Operate on the stores Tannoy loudspeaker system to notify staff members to go to different areas
of the store and also to notify our customers of information to be aware of, including what
deals/offers were available on that specific day of trade.
11th May 2009 - 22nd May 2009 Civil Aviation Authority (CAA) - Work Experience
 IT Service Desk - First line support and troubleshooting
 Desk Side Support - Computacenter PC software and hardware support;
 Infrastructure - Support and management of the CAA network and server
environment;
 Web Site Support - Support of the CAA Intranet and Web Site;
 Telecommunications - Support of the CAA telephony and environments;
 Print and Reprographics - Responsible for the CAA Production Print Room;
Education:
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Ferndown Upper School – Ferndown Upper School - Sixth Form
September 2007 – July 2010 September 2010 - June 2012
GCSE’s Awarded:
English Language - Grade C A Level's Awarded:
Media Studies - Grade C Photography - B
ICT - Grade C Business Studies- C
Business Studies - Grade B Applied ICT - E
Religious Studies - Grade B
History - Grade B
Photography - Grade B Southampton Solent University -
Mathematics – Grade D September 2013 – July 2016
Science – Grade D
Additional Science – Grade D Undergraduate Degree – Business Management
Result: 1:1 (First Class Honours)

3. References:
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Higher Education: Current Employer:
Ms Lorna Moon Rohan Goonetilleke or Emillie Harmer - River Island
Ferndown Upper School
Cherry Grove Unit Q1, East Mall Castlepoint
Ferndown Bournemouth
Dorset Dorset
BH22 9EY BH8 9UZ
Telephone Number: 01202 871243 Telephone Number: 01202 859776
Academic Work Experience – Secondary & Degree Education:
Mr Lawrence Murtagh
Telephone: 01293 573644 Email: lawrence.murtagh@caa.co.uk
CAA Head of Information Services Aviation House Gatwick Airport South
West Sussex RH6 0YR
Mr. Max K-Thompson
Telephone: 07826062528
Email: max@plugandplaydesign.co.uk or max.kimberleythompson@gmail.com
Director of Plug and Play Southampton
8 Viceroy House
Mountbatten Business Centre Millbrook Road East
Southampton SO15 1HY