1. Yousra Shaath
Amman – Jordan
Tel: +962 796791972
E-mail
yousrashaath0@gmail.com
OBJECTIVE:
To obtain a challenging position in a reputable and fast growing firm that allows
me to utilize and develop my skills , also to improve myself in the practical fields
and to gather experiences to expand my knowledge , enhance my profile and build
a professional career .
EDUCATION:
BA Business of Information System (BIS) / very good
2008 – 2012 {University of Jordan} Jordan – Amman.
EXPERIENCE:
- Product Manager for Audio Conferencing Products at Nour Global co. (1/2014)
and still working, reported to a director.
Duties:
Product Knowledge and Marketing.
Coordination and effective involvement in open projects.
Build an effective sales pipeline.
Follow up and close open sale leads.
Develops customer relationships.
Conduct demos and presentations to the customers.
2. - Customer Relationship Manager (CRM) at Nour Global co. (7/2012 – 12/2013)
Duties:
Helping in generating leads and closing deals.
Solve customers’ issues and requests.
Follow up on every issue and ensure complete satisfaction and maximum
utilization of the services sold to customers.
In charge of services billing.
Providing training on the services.
- Trainee at Al-Dustoor newspaper (9/2011- 12/2011) At The IT Department
Duties:
Downloading Antivirus.
Downloading programs.
Data entry.
- Admin and assistant at dentist clinic (2010-2011)
Duties:
Secretary.
Appointment scheduling.
Helping doctor with sterilization and treatment.
3. TRAINING COURSES:
Injaz Course: ( HR, Marketing, Communication skills).
ICDL (International Computer Driving License).
English Conversation Certificate (Future Gate Academy).
VB.NET certificate (IT Div).
Oracle certificate (KASIT).
Graphic Design (CompuTeach).
PERSONAL SLIKKS:
Key-motivated with a flexible attitude, and be able to adapt quickly to
change.
Effective time management.
Multi-tasking.
Team player.
LANGUAGES:
English (Excellent).
Arabic (mother tong).
References will be provided upon request.
