1. Corinne Mayhew
Profile
Well-developed organisational skills, the ability to multi –task, prioritise effectively & work under pressure.
Competent & professional written & verbal communication skills. Numerate, accurate & PC Literate.
A team player who is people/results orientated. Self-driven & able to work effectively without supervision.
Employment History
March 2015-Present
KP Snacks
Procurement Support
KP Snacks, home to some of the most iconic British snack brands including; McCoy’s, Hula Hoops & KP Nuts,
produces many fantastic products for the UK’s leading retailers.
KP Snacks is part of the Intersnack Group, Europe’s leading producer of savoury snacks, operating in around 30
European countries.
The Procurement Support role must manage the process of data capture in efficient and effective manner
and ensure that all purchasing administration is carried out to a very high standard, enabling the
Procurement function to support business needs.
Compilation of Tender documents in timely and efficient manner.
Active participation in Cross-Functional Project Meetings.
Costing for new product and packaging changes across all factories.
Implementation of a new contract management system ensuring each status is logged, contracts are
scanned & filed efficiently etc.
Working with the buyers to the ensure maintenance of the Prices & Blanket Orders in JDE.
Work with Master data to manage new vendor set ups & UIC set up.
Invoice query resolution and sign off.
Accurate Completion Self-Bill invoicing & Crediting.
Input contract pricing details, add and maintain stock items on to the JDE System.
Provide information from JDE to category buyers as required.
Supporting buyers, factories and wider procurement team as and when it is needed.
Assist with special projects such as projects to minimise work duplication/keying in to multiple systems/
googlesheets/spreadsheets, ideally looking at interfaces/flat file uploads.
Work cross functionally with internal and external customers.
Lead the Vendor Nonconformance (VNC) process. Processing off-sets/fines for suppliers who have failed to
deliver on time, failed to have correct labelling on ingredients, have sent contaminated goods etc.
Creation of ‘How To’ guides for the Procurement Support role and making any improvements to current
processes.
Packaging Redesign Project KPI – Achieving at least 94% turn around for costing within set SLA times.
Ensure the daily and weekly reports are run, identifying & resolving discrepancies such as price variances.
11 July 2014 – 4th March 2015
Blackwells Café & Bar
Barista/Waitress
Helping the manager with the day to day running of the business.
August 2012-July 1st 2014
During this time I was travelling a lot so I worked in various hospitality type jobs.
2. May 2012-August 2012
Hertz (Australia)
Customer Service Representative
Hertz is the largest worldwide airport general use car rental brand operating from approximately 8,500 locations in
approximately 150 countries worldwide.
Providing excellent customer service & effective management of the car rental & return process to include
qualifying the renter & completing contracts.
Maximising margin by up-selling customers to higher-priced services & ancillary products.
Processing credit card authorisations & accurately entering customer data onto the booking system.
This was within a very target driven area, & upon exceeding these monthly targets among the top
performers commission was earned on top of the basic salary.
Evaluating the fleet available to work with & communicating with the car detailers the next cars required.
Checking the condition of cars & moving the cars to the correct location for that vehicle.
Investigated missing charges on our end of day fuel sheet so credit was requested & our figures balanced.
Extensive liaison between team managers & colleagues to maintain excellent working relations.
February 2012-May 2012
Bakers Delight (Australia)
Sales Assistant
Fresh bread, cake & savoury foods producer.
Setting up the shop in the morning by merchandising the products, setting up the tills & the counter.
Serving customers, up-selling by introducing combo or meal deals, using the bread slicer.
Cleaning floors, ceilings, machinery.
Stock counts & ordering stock.
Running production reports, sales reports and recording the end of day figures.
Cashing up & closing the bakery.
Bakers Delight donates bread & raises money & awareness for many charity’s & community events.
I was involved with fund-raising by asking customer to buy tokens or iced-buns & feel I made a significant
contribution
Oct 2011-December 2011
Peak Conditioning (Australia)
Administrator
Peak Conditioning has been a specialist provider of treatment and return to work services within the NSW Work
Cover and CTP systems since 1997.
Office support for our team of Directors & Physio’s etc.
Entering referral details onto our system punctually & allocating the gym & physio depending on the client’s
preferred location & needs.
Arranging patient appointments with their doctors & our physio’s and processing letters and documentation
for each case.
Tracking stages on client case files & prompting the agents for completion. Addressing all emails.
Trained new team members on our departments procedures, produced a work manual & allocated work.
3. October 2009-Sept 2011
The Entertainer
Stock Control Administrator
The Entertainer is the largest independent retailer of toys in the UK. A quarter of its £70m annual sales are made in
the 4 week run up to Christmas. The first store opened in 1981 & now there are 58 stores with more opening.
Maintaining accurate SKU level information on the merchandising system via various activities such as stock
counts, reviewing negative stock, stock but no sales reports & none-scanned items list.
Worked with the directors on a stock control task force project to improve accuracy in shops & made a
significant contribution.
Achieved a change to the HHT (hand held terminal) software so stock in transit was removed as this was a
hindrance for shops providing accurate data.
I took responsibility for Barcode & SKU maintenance -making sure the HHT device information is up to date
across our systems & tills.
Prompted testing in the system that proved there was a flaw with the way the system accepted barcodes
added by the warehouse. This led to I.T purchasing a new module where additional barcodes were added
to the daily till data update & not just the primary leading barcode. This was a success as there was a
higher rate of items scanning in the shops at stock take, which is vital for an accurate count.
Biannual Stock takes implemented for the 58 stores & warehouse locations.
Primary Shop liaison, communicating clear instructions & chasing shops for data.
Manually allocated stock at busy periods or for high volume customer orders.
Monitoring transfers & keeping records accurate by correcting the discrepancies created by picking errors.
Creating reports in Viewpoint.
Reduced the volume of negative stocks by correcting sales.
Training and implementing in the pilot shops the computerised Inventory Movements which fed directly into
our merchandise system and primary point of contact for stores where they were having challenges using
the system. I also had contributed to the creation of the store manual on this subject.
Compiling & issuing supplier weekly sales reports.
Raising direct to store purchase orders & booking them in, on the day of receipt.
20th September 2008-20th October 2009 (Maternity Cover Contract).
Assa Abloy Security
Purchasing Assistant
Abloy UK are the UK’s experts on quality door locking solutions with their product range including electric locking,
padlocks & door operators.
Focused on maximum availability of products to maximise sales & profitability.
Actively contributed to the stock management process-from purchase planning, stock purchasing, stock
receipt, handling, storage & despatch.
Updated Unipart Rail’s website regularly with supplier lead times on their orders.
Liaised with supplier planners, other operational departments & sales personal to achieve customer
satisfaction.
Ensured that all supplier details & product information, including costs & re-order levels were correct &
accurate.
4. January 2007-September 2008
Stikatak Ltd
Sales Administrator/Co-coordinator
A leading manufacturer & brand for flooring accessories, now owned by Interfloor.
Used the recognised SAP Software. (Standard, Assessment, Procedure) for order & invoice processing.
Investigated claims, credited invoices, arranged collections, re-directed shipments, claimed against
contracted carriers.
Responded professionally to telephone & email enquiries, solving disputes, logging complaints.
Provided technical data information on adhesives & other products.
Produced & edited prices lists.
Produced Customer Turnover, Sales Figures & Territory Commission reports.
Responsible for Proforma Invoice enquires, applying for credit limits & setting up new customer accounts.
I contributed ideas for the launch of our new SAP system. By recognising needs, specific to sales, our
system was customised to fulfil our department’s requirements i.e. reminders on how products are packed
to reduce losses from order errors etc.
Management of new team members, produced work manuals, provided training on our departments
procedures & allocated work.
Extensive liaison between team managers & colleagues to maintain excellent working relations.
Ordering stationary & negotiating these prices.
January 2005- January 2007
Ge Money
Underwriter
Provider of dependable financial solutions to customers & mortgage brokers.
Sold First National & IGroup 2nd Mortgages & unsecured personal loans.
All sales & documentation processes were compliant & regulated by the Financial Services Authority;
therefore adaptability was impeccable for this role.
Examinations, assessments & performance reviews were common practice.
Underwriting loan applications by working with equity, income & evaluating credit searches.
Highly developed skills in various data base platforms including, Leaps, Centrac & Select.
This position also involved selling creditor insurance (Sickness, Accident & Unemployment) to customers
that have taken out a loan for home improvement or holiday ownership, or secured accounts. My job was
to make sure our customers were satisfied with their finance package, process & record all documentation
& see if they had adequate cover in place to protect their payments.
Retention was also implemented into my daily roll within the inbound call centre, therefore business was
retained & credit agreements modified.
This was within a very target driven area, & upon exceeding these monthly targets among the top
performers commission was earned on top of the basic salary.
Completed objection handling training.
June 2004-January 2005
Robert Bosch UK Ltd
Sales Executive
UK headquarters housing the majority of Bosch’s sales & distribution in the UK.
Worked within the power tools division.
Efficiently dealt with sales calls, processed all administration & orders punctually within an enthusiastic
team.
Some technical advice on products & the locating of parts from technical diagrams needed and given to
customers with strong positive feedback received.
5. IT Skills
Microsoft Word, Excel. Outlook.
SAP, JDE, Oracle Agile, Viewpoint SQL query tool, Island Pacific merchandise system.
Knowledge of Photo shop, Illustrator, Power point & Office Publisher
Education & Qualifications
1999-2000 The London College of Fashion
BA Hons DTFI Womenswear
Whilst studying design & technology in the fashion industry, I learnt the basics on pattern cutting & sewing. I also
learnt more on illustration & design specifications.
RSA-Responsible Service of Alcohol Certificate 11 in Hospitality Operations
1997-1999 Amersham & Wycombe College
GNVQ Art & Design (Advanced): Distinction
A Level Arts & Crafts (Ceramics): C
Here I broadened my creative skills & techniques. I learnt how to use a wide variety of different mediums including
metalwork, photography, print & computer aided design.
1992-1997 Haydon School
8 GCSE’s up to A* grade.
Personal Details
Address: 20 Croft Close, Chipperfield, Kings Langley, Hertfordshire WD4 9PA
Mobile: 07562 592 395
Email: corinnemayhew@hotmail.com
Interests
Photography & Cooking. Travelling. Socializing & trying new restaurants. Frequent Gym user & enjoy long walks.
References
Sophie Bailey-Procurement Support Manager
KP Snacks, The Fifth Floor, The Urban Building, 3-9 Albert Street, Slough, SL1 2BE
Tel:01753217745 Email: baileys@kpsnacks.com
Jeremy Wasden-Head of Merchandising for the Entertainer
Boughton Business Park, Bell Lane, Little Chalfont Buckinghamshire HP6 6GL
customerservice@theentertainer.com