SlideShare a Scribd company logo
“Every company is a
software company”
Agility, Innovation
ISVs – software is their business
Enterprises – use software to run their businesses
Is this a valid differentiation in today's world?
Artificial Silos
If it is not, what does it mean to either in terms of
competencies and/or business models?
Ford – sells computers on wheels
DreamWorks – technology company in the business
of animation
Fedex – a logistics company that runs a software
company inside Fedex
Consider today's Business landscape
Xerox – a photocopying company that is into
document management and workflow solutions
“Growing	up,	I	used	to	worry	about	making	and	selling	
more	cars;	but	now	I	worry,	what	if	we	only	made	cars?	
Just	making	cars	is	not	our	future”
– Bill	Ford,	Executive	Chairman,	Ford	Motor	Co.
“Innovation	in	the	auto	industry	increasingly	involves	
software	and	electronics.	The	standard	estimate	is	that	60	
percent	of	vehicle	innovation	is	now	software	and	
electronics,	but	we	tend	to	believe	it	is	even	higher	than	
that”	Patrick	Milligan,	Ford’s	senior	manager	for	vehicle	solutions
It is estimated that there are 10 million lines of
code in Ford 2010 vehicles!!!
Innovation at work - Ford’s future is driven by
Connectivity
Mobility
Ford’s “Smart Mobility”
Customer Experience
Autonomous Vehicles
Big Data and Analytics
These technology drivers are not unique to Ford
and are equally applicable for any enterprise
that aspires to transform its business and handle
digital revolution
What’s driving these diverse companies ?
Ford – every automobile it builds has sophisticated electronics
with advanced logic and real-time computing power that
monitor and drive every component in the vehicle
DreamWorks – uses latest technology to transform animation
into a “manufacturing line”
Fedex – hundreds of developers build various products that
generate and use data on every package it ships in real-time
Xerox – transformed itself into a full-fledged computer services
company
Mature competencies in technology, specifically
computing and software are at the heart of these
businesses
Software IP is driving innovation across these companies
Even though they are not ISVs, they build, own, and
support software (IP)
They have transformed their traditional businesses into
cutting edge technology hubs embracing agility and
innovation
SMAC, Big Data, AI, IOT, and robotics – are transforming how
traditional businesses function
People, technology, and processes both internal and external
getting transformed
Disruptive Innovation is the order of the day
Technology innovation is creating new business models and
generating new revenue streams
Enterprise IT will also change the face of ISVs
IOT is changing the face of manufacturing
Digital Transformation and Innovation Strategy are
key business drivers
Enterprises will generate terra bytes of data, which can be used by
them to create new applications, service lines and revenue streams
in a proprietary manner
New Business Models and new revenue streams
GE – outfitting industrial machinery with sensors – generates real-time
data leading to a new business line offering predictive maintenance
plans
Xerox Workflow solutions – serving the BPO domain; new business
and revenue stream
Fedex SenseAware – in package sensing device, service to
healthcare and life sciences companies
Ability to deal with technology and software in a
sophisticated manner is at the heart of all the
enterprises that have handled the challenges
associated with digital revolution and
successfully transformed their businesses
Failure to embrace innovation has a very high
cost - Kodak is a great example of an iconic
company failing due to its inability to adapt
You don’t have to be a startup to embrace
innovation, as giants like Ford, Disney, and
Xerox have proven
To successfully navigate the challenges of the
digital revolution, every company has to embrace
innovation, and transform itself into a software
company
Can every company become a software
company and build IP?
Companies need help in transforming “Enterprise
IT” into IP building factories
Are enterprises equipped to transform into “IP
building factories” on their own?
Digital Transformation
challenges for enterprises
Companies will have to undergo a fundamental business
transformation
Companies must embrace an organisational transformation to
embrace risk, innovation and flatten the decision making
processes
How can companies become software IP factories?
“Enterprise IT mindset” must be transformed to a “Product
mindset”
Engage with mature IT service partners to facilitate this
transformation
Decouple the management of customer-centric front-end
systems and applications from the management of existing
transaction-oriented back-end systems
Deploy state-of-art digital practices for the front-end,
consumer-facing applications
Adopt 2-speed IT strategy
2-speed IT strategy will enable enterprises to build innovative
products and services capable of delivering great customer
experiences
To overcome shortage of right talent in their native countries
Faster scalability, optimized costs, de-risking operations and
access to diverse skilled talent pool
Opt for Distributed software development
Leverage 24x7 development cycles with multi-location, and
multi-time zone facilities
Proximity to emerging, fast growing markets
Build the right team
Leverage Agile methods such as Scrum
Keys for Optimized software development with distributed teams
Utilize cloud-based tools
Adapt cutting-edge productivity tools to facilitate seamless
communication, workflow, process, and project management
Continuously measure key metrics, and refine processes
What are the best partnership models
that can help enterprise IT transformation?
In this era of laser sharp focus on core
competencies, enterprises don’t have to
become IP experts on their own
Companies have to build partnerships with
mature service providers to acquire this capacity
Agility, speed, flexibility, scalability, and
time-to-market should be the key drivers
People outsourcing and/or project outsourcing will not result
in any sustainable transformation
Resources, and processes driven and controlled by the
service provider – low level of integration
Traditional IT Outsourcing is not the answer
Low level of task based reactive output, with little incentive
for innovation
Basic, hands off engagement
Rigid in scope, deliverables dictated and controlled by the
nature of contract
For developing IP, enterprises need dedicated teams for
knowledge continuity
Need partners who can extend their capacity
What should an ideal partnership offer to the enterprise?
As the domain experts, enterprises must be in the drivers seat
and not the service providers
Mature and collaborative engagement
Complete flexibility in scope to enable you to react fast to
changing business and technology landscape
coMakeIT’s strategic engagement framework offers a mature,
collaborative model
Offers sophisticated capacity extension
Strategic engagement framework - Distributed development with
In-sourcing
Enterprises are in the drivers seat and control the people, process,
and the deliverables
coMakeIT handles all the support infrastructure through its shared
services model, and allows the customer to exclusively focus on
software and product development
Complete flexibility in scope to enable you to react fast and innovate
to changing business and technology landscape

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MBA masterclass AG - Steven ten Napel

  • 1. “Every company is a software company” Agility, Innovation
  • 2. ISVs – software is their business Enterprises – use software to run their businesses Is this a valid differentiation in today's world? Artificial Silos If it is not, what does it mean to either in terms of competencies and/or business models?
  • 3. Ford – sells computers on wheels DreamWorks – technology company in the business of animation Fedex – a logistics company that runs a software company inside Fedex Consider today's Business landscape Xerox – a photocopying company that is into document management and workflow solutions
  • 6. It is estimated that there are 10 million lines of code in Ford 2010 vehicles!!!
  • 7. Innovation at work - Ford’s future is driven by Connectivity Mobility Ford’s “Smart Mobility” Customer Experience Autonomous Vehicles Big Data and Analytics
  • 8. These technology drivers are not unique to Ford and are equally applicable for any enterprise that aspires to transform its business and handle digital revolution
  • 9. What’s driving these diverse companies ? Ford – every automobile it builds has sophisticated electronics with advanced logic and real-time computing power that monitor and drive every component in the vehicle DreamWorks – uses latest technology to transform animation into a “manufacturing line” Fedex – hundreds of developers build various products that generate and use data on every package it ships in real-time Xerox – transformed itself into a full-fledged computer services company
  • 10. Mature competencies in technology, specifically computing and software are at the heart of these businesses Software IP is driving innovation across these companies Even though they are not ISVs, they build, own, and support software (IP) They have transformed their traditional businesses into cutting edge technology hubs embracing agility and innovation
  • 11. SMAC, Big Data, AI, IOT, and robotics – are transforming how traditional businesses function People, technology, and processes both internal and external getting transformed Disruptive Innovation is the order of the day Technology innovation is creating new business models and generating new revenue streams
  • 12. Enterprise IT will also change the face of ISVs IOT is changing the face of manufacturing Digital Transformation and Innovation Strategy are key business drivers Enterprises will generate terra bytes of data, which can be used by them to create new applications, service lines and revenue streams in a proprietary manner
  • 13. New Business Models and new revenue streams GE – outfitting industrial machinery with sensors – generates real-time data leading to a new business line offering predictive maintenance plans Xerox Workflow solutions – serving the BPO domain; new business and revenue stream Fedex SenseAware – in package sensing device, service to healthcare and life sciences companies
  • 14. Ability to deal with technology and software in a sophisticated manner is at the heart of all the enterprises that have handled the challenges associated with digital revolution and successfully transformed their businesses
  • 15. Failure to embrace innovation has a very high cost - Kodak is a great example of an iconic company failing due to its inability to adapt
  • 16. You don’t have to be a startup to embrace innovation, as giants like Ford, Disney, and Xerox have proven
  • 17. To successfully navigate the challenges of the digital revolution, every company has to embrace innovation, and transform itself into a software company
  • 18. Can every company become a software company and build IP?
  • 19. Companies need help in transforming “Enterprise IT” into IP building factories
  • 20. Are enterprises equipped to transform into “IP building factories” on their own?
  • 22. Companies will have to undergo a fundamental business transformation Companies must embrace an organisational transformation to embrace risk, innovation and flatten the decision making processes How can companies become software IP factories? “Enterprise IT mindset” must be transformed to a “Product mindset” Engage with mature IT service partners to facilitate this transformation
  • 23. Decouple the management of customer-centric front-end systems and applications from the management of existing transaction-oriented back-end systems Deploy state-of-art digital practices for the front-end, consumer-facing applications Adopt 2-speed IT strategy 2-speed IT strategy will enable enterprises to build innovative products and services capable of delivering great customer experiences
  • 24. To overcome shortage of right talent in their native countries Faster scalability, optimized costs, de-risking operations and access to diverse skilled talent pool Opt for Distributed software development Leverage 24x7 development cycles with multi-location, and multi-time zone facilities Proximity to emerging, fast growing markets
  • 25. Build the right team Leverage Agile methods such as Scrum Keys for Optimized software development with distributed teams Utilize cloud-based tools Adapt cutting-edge productivity tools to facilitate seamless communication, workflow, process, and project management Continuously measure key metrics, and refine processes
  • 26. What are the best partnership models that can help enterprise IT transformation?
  • 27. In this era of laser sharp focus on core competencies, enterprises don’t have to become IP experts on their own
  • 28. Companies have to build partnerships with mature service providers to acquire this capacity
  • 29. Agility, speed, flexibility, scalability, and time-to-market should be the key drivers
  • 30. People outsourcing and/or project outsourcing will not result in any sustainable transformation Resources, and processes driven and controlled by the service provider – low level of integration Traditional IT Outsourcing is not the answer Low level of task based reactive output, with little incentive for innovation Basic, hands off engagement Rigid in scope, deliverables dictated and controlled by the nature of contract
  • 31. For developing IP, enterprises need dedicated teams for knowledge continuity Need partners who can extend their capacity What should an ideal partnership offer to the enterprise? As the domain experts, enterprises must be in the drivers seat and not the service providers Mature and collaborative engagement Complete flexibility in scope to enable you to react fast to changing business and technology landscape
  • 32. coMakeIT’s strategic engagement framework offers a mature, collaborative model Offers sophisticated capacity extension Strategic engagement framework - Distributed development with In-sourcing Enterprises are in the drivers seat and control the people, process, and the deliverables coMakeIT handles all the support infrastructure through its shared services model, and allows the customer to exclusively focus on software and product development Complete flexibility in scope to enable you to react fast and innovate to changing business and technology landscape