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Massachusetts Continuous Quality Improvement Plan (CQIP)
- 1. Continuous Quality Improvement Plan (CQIP) Early Ed Con October 17, 2015
- 2. Your Presenters Today Amy Whitehead-Pleaux, Region 2 Program Quality Specialist Jody Dominguez, Region 3 Program Quality Specialist Pam Roux, Educator and Provider Support Specialist Gwen Alexander, Associate Commissioner for Program Quality Supports
- 3. In this introductory workshop, you will learn about the new EEC Continuous Quality Improvement Plan (CQIP). Planning for quality improvement is the heart of MA QRIS! The CQIP helps you identify areas of strength and areas of potential growth in your program. You will walk away from the workshop with ideas about how to implement quality action steps in your program. 3 Workshop Objectives
- 4. Agenda • Welcome and Icebreaker • What is Continuous Quality Improvement (CQI)? • What are the parts of the EEC CQIP template? • What is the CQI planning process? • How can I get started? • Q & A
- 5. What is Continuous Quality Improvement? A thoughtful and intentional process of improving the quality of services and practices in programs, to achieve better outcomes for children and families. ©Children’s Trust 2014
- 6. What is a CQI Process? Implement Reflect Develop
- 7. • We have not yet started working on the plan • We have begun gathering information to use in our plan • We have a draft plan • We have a completed plan • Not Applicable (don’t work directly in a program) Currently, where is your program in the development of your Program Improvement Plan?
- 8. CQIP in Massachusetts • This is the Program Improvement Plan (PIP) referenced in the QRIS Standards • Programs use data collected from the required QRIS Measurement Tools • EEC piloted the CQIP as part of the 2014 QRIS Program Quality Improvement Grants • Almost 300 programs and providers created plans in Phase One of the 2014 QRIS Grant • CQIP is now a required QRIS document ©Children’s Trust 2014
- 9. CQIP Plans • There is a CQIP for each program type • Reflect three program types – Center-Based/School-Based – Family Child Care – Afterschool/Out of School Time • Aligned with QRIS Standards ©Children’s Trust 2014
- 10. • FCC Owner (licensee) or FCC Assistant • Director/Administrator • Educator • FCC System Personnel • Consultant What is your role in your program?
- 11. Who Should Work on a CQIP?
- 12. Sections of the CQIP 1. Program Information 2. Steps for Completing the Form 3. Environment Rating Scales 4. QRIS Required Documentation, Workforce Qualifications and Professional Development 5. Required QRIS Measurement Tools 6. Additional Action Steps
- 14. Steps for Completing the Form ©Children’s Trust 2014
- 15. • We used the tools but haven’t used the information yet • Used the information to think about improvements to our program • We used the information to formulate an improvement plan • We haven’t used the measurement tools yet • Not Applicable (don’t work in a program) How have you used information/data from the measurement tools in the planning process?
- 16. Environment Rating Scale ©Children’s Trust 2014
- 17. QRIS Required Documentation, Workforce Qualifications and Professional Development ©Children’s Trust 2014
- 18. Required QRIS Measurement Tools ©Children’s Trust 2014
- 20. Sign the Completed Plan ©Children’s Trust 2014
- 21. Example: Furnishings for Relaxation and Comfort • ECERS, ITERS and FCCERS require “Cozy Areas” • For SACERS a considerable amount of softness is also required o Need a substantial amount of softness/combination of soft items o Cozy areas need to be protected o Cannot be used for active play—should not include active play materials • EX: FCCERS: 3. Provision for relaxation and comfort
- 22. What are the strengths of this space? What are the areas for potential growth? What action steps could you take to improve the quality? Small Group Discussion
- 23. Sample Action Step – FCCERS-R ©Children’s Trust 2014
- 24. Sample Action Step- SACERS-R ©Children’s Trust 2014
- 25. Sample Action Step- ITERS-R and ECERS-R ©Children’s Trust 2014
- 26. • Program Quality Specialists • Educator and Provider Support (EPS) Grantees • Home Monitor/Visitor • EEC website/resources • Assessment training or measurement tools training • QRIS Health Advisors • Others???? Which of these supports do you plan to use as you develop/update your CQIP (check all that apply)?
- 27. How can I get started? 1. Download CQIP Template from the EEC website o Go to Mass.Gov/EEC o Click on QRIS (bottom left of the web page) o Click on Resources o Click on the CQIP for your program type and in your language 2. Follow the instructions in the CQIP ©Children’s Trust 2014
- 31. Small Group Work – Practice Writing the CQIP 31
- 32. Group Share What did you enjoy about this process? What was challenging? What support do you need? 32
- 34. Listen to the recorded Webinar on the CQIP https://attendee.gotowebinar.com/recording/2917528082211530241 Join the MA QRIS On-line Learning Community QRIScommunity.org Visit the EEC website http://www.mass.gov/edu/birth-grade-12/early-education-and- care/provider-and-program-administration/quality-rating-and-improvement- system-qris.html • QRIS General Information – General QRIS policy and standard questions, as well as technical questions about the on-line QRIS application and self- assessment may be directed to the EEC Helpdesk eechelpdesk@massmail.state.ma.us To Learn More About MA QRIS
- 35. QRIS Email List Sign up for EEC’s new QRIS email list! We will send news, updates and information about the MA-QRIS! Sign up using any of the following methods: Click on this link: http://visitor.r20.constantcontact.com/d.jsp?llr=joxs7vqab&p=oi &m=1117426113993&sit=z7vdssyib&f=3ef7bca4-6d3a-45d7- ae20-50695f871d6a Text “QRIS” to 22828 Scan this QR code with your smartphone!
- 36. QRIS Program Quality Specialists REGION EEC STAFF PHONE EMAIL ADDRESS MAILING ADDRESS 1 Diane Wiles Program Quality Specialist (413) 881-1547 Diane.Wiles@massmail.state.ma.us 1441 Main Street Suite 230 Springfield, MA 01103 2 Amy Whitehead-Pleaux Program Quality Specialist (508) 461-1446 Amy.Whitehead- Pleaux@MassMail.state.ma.us 10 Austin Street Worcester, MA 01609 3 Jody Dominguez Program Quality Specialist (978) 826-1336 Jody.Dominguez@MassMail.state.ma.us 360 Merrimack Street Building 9, 3rd Floor Lawrence, MA 01843 5 To Be Announced Program Quality Specialist Please email EECQRIS@MassMail.state.ma.us for support 1 Washington Street Suite 20 Taunton, MA 02780 6 To Be Announced Program Quality Specialist Please email EECQRIS@MassMail.state.ma.us for support 1250 Hancock Street, Suite 120-S Quincy, MA 02169
- 37. QRIS Health Advisors EEC/DPH Collaboration PHONE EMAIL ADDRESS MAILING ADDRESS Edwin Moralez QRIS Health Advisor Region 1 (413) 881-1546 Edwin.Moralez@MassMail.state.ma.us 1441 Main Street Suite 230 Springfield, MA 01103 Lila Coverstone QRIS Health Advisor Region 2 and 6 (508) 461-1460 Lila.Coverstone@MassMail.State.ma.us 10 Austin Street Worcester, MA 01609 Maureen Waitt QRIS Health Advisor Region 3 and 6 (978) 826-1319 Maureen.Waitt@massmail.state.ma.us 360 Merrimack Street Building 9, 3rd Floor Lawrence, MA 01843 Karen Hughes Early Childhood Health Specialist (617) 624-5964 Karen.Hughes@MassMail.state.ma.us Dept of Public Health Div for Perinatal, Early Childhood 250 Washington Street 5th Floor Boston, MA 02108
- 38. 38 QRIS Central Office Support EEC STAFF PHONE EMAIL ADDRESS MAILING ADDRESS Central Office Support Philip Steigman Program Quality Specialist (617) 988-7822 Philip.Steigman@MassMail.state.ma.us 51 Sleeper Street 4th Floor Boston, MA 02210 Central Office Support Gwen Alexander Associate Commissioner for Program Quality Supports (617) 988-7812 Gwen.Alexander@MassMail.state.ma.us 51 Sleeper Street 4th Floor Boston, MA 02210 Central Office Support Pam Roux Educator Provider Support Workforce Development/ PQ Registry (617) 988-7820 Pam.Roux@MassMail.state.ma.us 51 Sleeper Street 4th Floor Boston, MA 02210 Central Office Support Jay Swanson Policy Analyst – Universal Pre-Kindergarten and Out of School Time (617) 988-7803 John.Swanson2@MassMail.state.ma.us 51 Sleeper Street 4th Floor Boston, MA 02210 Central Office Support Evelyn Nellum Policy Analyst, Special Education -Inclusive Preschool Learning Environments (617) 988-6646 Evelyn.Nellum@MassMail.state.ma.us 51 Sleeper Street 4th Floor Boston, MA 02210
- 39. Educator and Provider Support Grantees Agency EPS Contact PHONE EMAIL ADDRESS Western MA: Region 1 Preschool Enrichment Team Kimm Quinlan 413-736-3900 ext.159 KQuinlan@valleyopp.com Central MA: Region 2 Family Services of Central Massachusetts Joanne Gravell 508-757-1503 x211 jgravell@cccfscm.org Northeast MA: Region 3 North Shore Community College Kathy Gallo (781-593- 6722 x6249 kgallo@northshore.edu Southeast MA: Region 5 Child Development and Education, Inc. Elizabeth A. Reedy 508-369-3673 seepp@cdedu.us Metro Boston: Region 6 ABCD Donna Jasak 617-348-6314 Donna.Jasak@bostonabcd.org
Editor's Notes
- How are we doing? Can we do it better? Edwards PJ, et al. Maximizing your investment in EHR: Utilizing EHRs to inform continuous quality improvement. JHIM 2008;22(1):32
- Who contributed to the plans developed in the pilot? How many individuals in each program? Between 1 – 48 people contributed to each of the CQI plans, about 25% of the plans were completed by just 1or 2 people, and the average number of people working on a plan for a program was 10.
- ERS, SF, Arnett/CLASS
- Poll here which tolls are used in your program? Have you used information from the tools in the planning process?
- This is an area for any additional action steps.
- Does have a rug, but does not have at least 3 or more soft toys accessible to reach a score of 3.
- Sample CQI planning (using the polling tool)
- This afterschool programs used their data to identify needs for improvement in furnishings for relaxation and comfort, as well as their indoor gross motor space.
- This center-based program used their ECERS-R data to identify an issue with the sizes of the chairs and tables in the room, as well as the need for more materials that reflect the diversity of the children enrolled in the program.
- DEVELOP a Continuous Quality Improvement Plan by completing the following steps: Allocate administrative planning time to develop the CQIP (allow time in staff meetings to work on the CQIP, encourage ALL staff to engage in the process). Review all QRIS required documentation (for example: your program’s policy for including parental input in progress reports). Review the Professional Qualifications Registry (PQR) for all staff (do any staff members need required trainings or college coursework added to their IPDP?) Review data from all of the required Measurement Tools, including: Program Administration Scale (PAS); Environment Rating Scales (ITERS-R and ECERS-R); Classroom Assessment Scoring System (CLASS) OR Arnett; Strengthening Families ; Health and Safety Self-Assessment; Staff Surveys (Level 3 and Level 4); Family Surveys (Level 3 and Level 4). Identify the program’s areas of strength (what are you doing well?) Identify the program’s areas for potential growth (what aspects of your program could benefit from improvement?) Create clear action steps that will support identified areas for potential growth (prioritize the areas that are most important in sustaining your current level and/or moving your program up to the next level). Identify team members who are responsible for the action steps (this will likely include administrative staff and educators). Determine target dates for completion of action steps (make sure the dates are achievable, yet also hold the program staff accountable).
- IMPLEMENT the program’s Continuous Quality Improvement Plan by completing the following steps: Allocate resources to support progress on the CQIP (staff, materials, trainings, etc.) Use classroom observation time to identify progress on the goals and action steps in your plan (encourage all staff to assist with observations) Provide concrete feedback to educators to support their continued growth (improvement in program quality benefits staff as well as children and families!) Keep family members informed of the steps you are taking to improve the quality of your program (invite them to participate in the CQI process)
- REFLECT on progress by completing the following steps: Review the CQIP quarterly (what are we doing well?) Identify action steps that need continued work (what can we do better?) Update the Continuous Quality Improvement Plan annually, or more frequently if necessary (go back to DEVELOP the CQIP).