Continual Improvement Process is required to adopt by almost every organization to compete in the market. This slide presentation will give you a brief overlook what it is? without going into details.

1. CONTINUAL IMPROVEMENT
PROCESS
THE CONCEPT & TOOLS

2. CONCEPT
• Organization spent or invest in many aspects of managing their
business in order to remain competitive.
• There is one single concept that provide competitive edge in
business environments. This concept is responsible for bottom
line profit.
• In management process there is always a room for
improvement.
• This whole concept and process is known as “Continuous
Improvement Process”

3. PRINCIPAL AREAS OF IMPROVEMENT
• There are three key areas which contribute to the efficiency and
effectiveness of an organization;
• The reduction of waste of resources
• The way we do our job
• The way any process is undertaken
• To improve anyone of these you need to
• Observe all of your actions and consequences
• Record what you see in some details
• Analyze the results
Watch Record Analyze

4. DISCUSSION
• A healthy discussion is required to get the information which
areas in your organization would benefit from improvement
• Have to make a list for future reference
• Make a note what is required to measure?
• More……

5. BUILDING BACKGROUND
• How you can reduce waste?
• Where do you start?
• How do you begin to break the task into manageable activities?
• How can be customer satisfy?
• More……….

6. PROCESS?
• A process in simple can be anything from production line to serving a
customer.
• To improve a process we need a clear picture of what’s actually
happening, not what you think is happening.
• Information gathering is necessary about the process by talking to
the people involved, watching and recording.
• In end you need to analyze the information to isolate the opportunity
to improve the process.

7. THE TOOLS
• Some of improvement tools relate to how you look at the
process and other at how you analyze and present the data.
Flow Charts Histogram
Cause & Effect Diagrams Scatter Diagrams
Check Sheets Run Charts
Pareto Charts Control Charts

8. THE PROCESS OF CONTINUOUS
IMPROVEMENT
• PDCA (Plan Do Check Act)
• Plan: What are you going to do? What
would be the consequences?
• Do: Next you implement the plan.
• Check: What you intended to do is being
done as you expected.
• Act: On results to improve the plan until
you achieve what you set to achieve.
• Continuity: Whole process is repeated
continuously
Plan
DoCheck
Act

9. OTHER SIGNIFICANT PROCESSES
• Six Sigma (DMAIC): The process is consist of; Define Measure
Analyze Improve and Control
• Six Sigma (DMADV): The process is consist of; Define Measure
Analyze Design and Verify
• Lean Sigma: Combination of Lean & Sigma, Lean means quick
and speed action (reducing unneeded waiting time) whereas
Sigma means identify defects and eliminating them