1. MARLYN SEQUEIRA MISTRY
EXECUTIVE ASSISTANT
+91 8767 462 014
angeleyesmarlyn@gmail.com
Residence : Andheri West, Mumbai
Profile:
• Overall working experience of 12 Years
• Dedicated and focused; able to prioritize and complete multiple tasks and follow
through to achieve project goals.
• An independent and self-motivated professional with excellent research and
writing skills; able to grow positive relationships with clients and colleagues at all
organizational levels,
• Fluent Communication in English (Written & Oral),
• Good Looking Personality & Hard- Working,
• Excellent Inter-Personal Skills
Skills:
• Good Analytical Skills & Excellent with Research,
• Computer skills include: MS Word, Excel, PowerPoint and Internet,
• Typing Speed – 80 wpm
• Was nominated as the “Champ of the Quartile” in Hutchison Global services for
the period of September to December 2007,
• Won the “Customer Choice Award” in 2007 in Hutchison Global Services,
• Won the Best Team Award from October to December 2009 in Hutchison Global
Services.
Experience:
OM Mouldings
27 July 2013 - Present
Senior Executive Assistant to the Director of the Company
• Travel Management – International & Domestic flights, Hotel Bookings, Arranging
for Overseas Sim cards, Forex Currency, Travel Insurance, Online web check-in,
Fixing Meetings & Scheduling Inter-city transport. I solely manage the Director, his
partner, his family & my colleagues travel.
• Experience in Renewal of Passports
• 2 years’ experience in Visa applications - I am well-versed with visas for
countries like Korea, China, USA, UK, Australia, Singapore, Colombo, Indonesia,
Russia & Schengen visa
• Experience in managing stay in India for Overseas suppliers – Sending Invitation
Letters, Hotel Bookings and sending required documents for their visa

2. • Website Development – Solely responsible for keeping our Company Website up-
to-date with new product launches, preparing sliders with new updates,
coordinating with the designer & preparing new artwork
• Experience in Social Media Marketing like Facebook, Flipkart, Twitter, Broadcast
messages through WhatsApp, bulk emails and messages
• 2 years of experience of Designing of Magazines (Sandesh for Juhu Gymkhana &
PAMA Sandesh for the association of the framing industry), Company Newsletters,
Preparing articles, coordinating with clients for articles
• Credit Card Management – Managing accounts of American Express, One World,
Star Alliance & HDFC Regalia card, Inter-Continental Hotel group and Accor
Advantage
• Experience in Overall Management of participating in an exhibition –Our company
participated in the PAMA FRAME & ART SHOW held at NSE Grounds, Goregaon in
2014 & 2015
• Updating Customer Database –Handling the responsibility of updating customer
database with Company details, Email Addresses, Contact Numbers, Ensuring
the contact details are saved in the Customer Care phone
• Head of the sampling Department – Co-coordinating with the Delhi office to ensure
the samples are ready on time & dispatched to the customer. Call the customer
pro-actively to confirm the sample has been received
• Sending daily follow-up list to the Director & coordinating with him to ensure work
is completed
• Follow-up with Accounts team in Mumbai & Delhi regularly for reports (for
instance SAD Returns, Income Tax Returns, Sales Tax Returns), Accounting, Stock
taking, etc
• HR Management - Maintaining resumes of existing as well as new candidates (OM
Mouldings, ECO, Green Technoplast & Valsons Enterprises)
• Well versed with Microsoft Word, Excel & Preparing Data
• Follow-up with the other offices within India, Overseas Suppliers, Colleagues,
Other Partners & Vendors till the work is completed
• Email Follow-ups – Following up with Colleagues & Partners to ensure emails are
replied to within 48 hours.
• Maintaining a record of all the meetings held at Juhu Gymkhana & Preparing
minutes of the meet
Hutchison Global Services
6th February 2006 – 02nd April 2013
Senior Team Coach handling a team of 15 Advisors
Administration & Operations
• Provided high-level administrative support to Team Leader & Team Operations
Manager in the company,
• Responsible for performing administrative tasks like compiling and analyzing
data,
• Deputizing in the absence of the management team, Approving time records and
requests for time off,
• Handled the tasks of managing calendars, scheduling meetings and filing
revenue reports through Customer Satisfaction Results every week,
• Carrying out staff appraisals, Monitoring Key Performance Indicators, Writing
reports for senior management and delivering presentations,
• Identifying and evaluating employee training requirement, Responsible for training
new batches with the new processes,
• Updated a team of 15 employees with new process changes daily & conducting
test regularly to improve their knowledge,

3. • Coordinated projects and events exercising ability to improvise, improve
procedures, and meet demanding deadlines,
• Having a responsible attitude, remaining calm under pressure, Promoting good
work practice,
• Able to build a positive rapport with staff, Assigning tasks to staff & clearly
explaining how those duties are to be done
Communication & Client Relations
• Answered a high volume of incoming calls and in-person inquiries from clients
and colleagues; treated each person with respect and provided information and
referrals,
• Acted as liaison and maintained open lines of communication among senior
executives, middle management and administrative staff,
• Coordinated preparation and timely dissemination of company reports and slide
presentations for important meetings,
• Good people management skills, Setting goals and objectives for individuals and
teams,
• Managing performance and disciplining staff, Discipline staff and when required
dismissing them,
• Able to build a positive rapport with staff, Assigning tasks to staff & clearly
explaining how those duties are to be done.
ICICI
28 August 2004 – 4th February 2006
• Worked as a Customer Service Associate during this tenure,
• Was re-designated as a Senior Customer Service Associate (Grade H1) effective
1st May 2005,
• Assisting Customers over the phone with their Bank Account Related Queries,
• Sold products available with the bank over the phone to customers.
Receptionist, ING Bank N.V
March –April 2003
• Provided Superior Administrative Support to Managing Director,
• Experienced in coordinating, planning and supporting daily operational and
administrative functions.
Education:
• Wilson College – Mumbai – T.Y.B.A – Year 2004 – Achieved 58%
• Passed the B.A Degree (Three Year Integrated Course) from Mumbai University.
Majored in Sociology.