Resume

1. Zoya Fathima Junaid.
Contact: 9916610999
E-Mail: risenshine25@gmail.com
Career Objective
• To achieve success through adding value in the system, process, technology and organization
with a touch of excellence & innovation
• To demonstrate high degree of integrity in my personal & professional life
• To make continuous improvement a way of working in all aspects of my life
Personal Attributes
• Highly creative, self-motivated, Hardworking and result oriented team player
• Ability to conceptualize and generate new ideas
• A dependable team player who relates well and works cooperatively with diverse personalities
• Fast learner with demonstrated initiative and dedication to the achievement of organizational
goal
• Extremely strong communication skills.
• Self-motivated, self-assured and self-managed.
Work Experience:
1. Worked at Tesco Bengaluru as Officer – Supply Chain Operations – Czech Republic and
Slovakia (Dec 2014 – June 2016)
Jobs Roles & Responsibilities
Customer & Product support.
• Ranging products at retail stores across Czech and Slovak countries
• Support Central Europe buyers on product inductions
• Load pricing
• Procurement.
• Setup new products, new vendors and vendor adjustments on stores
• Worked on RMS12 (Retail Merchandising System) which is Oracle based
• Managing supplier performance, setup coupons, vouchers and special discount promotions
• Weekly databases, product performance and sales reports
• Implementation of new plans and strategies

2. • SME and point of contact for vertical and ensure knowledge is up to date on new processes
• Replying to emails with accurate information within the stipulated timing and manage volumes
effectively
• Performing quality checks to maintain 100% accuracy as per defined SOPs in the work
processed by the team members
2. Worked at Northern Trust Operating Services as a Financial Analyst at (May 2012 -April
2014)
Jobs Roles & Responsibilities
Prime Brokerage:
Formulation and consolidation of reports and presenting them for audits
Board Reporting:
Calculation of balance sheets (NAV)
Reconciliation
Ongoing Charges Reports (KIID)
• Understanding the business requirement of the user and suggesting them with a suitable
resolution and Business Models; conducting feasibility study and deciding on the timeliness by
which the requirements can be delivered.
• Collecting the data/facts, analysing these to find the root cause of business problem and
forwarding the key findings to the management; suggesting alternatives to improve and
enhance the services standards and carrying out review of systems to further improve quality.
• Monitoring the overall functioning of processes, identifying improvement areas and
implementing adequate measures to maximize customer satisfaction level.
• Analysing results of operations to discover more efficient ways to utilize resources;
coordinating the successful simultaneous development of several projects.
• Streamlining the process to deliver the reports in a stipulated SLA (Service Level Agreement)
for internal clients and adhering to the compliance to address the queries & settle the
discrepancy at the earliest with external clients or business partners.
• Creating and sustaining a dynamic environment that fosters development opportunities and
motivates high performance amongst Team Members.
• Worked at People soft and Bloomberg.
• Budgeting.
• Trouble shooting.
Scholastics
• Passed BBM from Mount Carmel College , Dual Specialization (Finance & Marketing)
• Passed P.U.C from Government Pre-University College
• Passed S.S.L.C from Florence High School from Karnataka Board.
Knowledge Purview
Strong knowledge of Microsoft Word, Excel, Access, and PowerPoint
Diploma in Computer Application (Excel, Power point ,Fundamentals, MS WIN, MS Office, HTML &
Internet)
Grade ‘A’ in October 2008

3. Extramural Engagements/Achievements
Participated in many Dance competitions
Participated in many Business management fests and Business quiz
Was on Air (Radio)
Received many Appreciation awards at Northern trust
Received multiple appreciation emails from the Partners/Stake holders
Master of Ceremony in all BBM Fests.
Personal Dossier
Father’s name: Junaid Khan
Date of birth: 04th
October 1991
Marital status: Married
Gender: Female
Languages Known: English, Kannada, Hindi, Arabic & Urdu
Hobbies: Reading books, Dancing, Singing