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ITFTCOLLEGE–NEWCHANDIGARH
EducationwithEmploymentandEntrepreneurship
www.itft.edu.in
MARKET SEGMENTATION
What is Segmentation ?
Segmentation refers to a process of bifurcating or
dividing a large unit into various small units which
have more or less similar or related characteristics.
Process of
dividing
the
market
into sub
groups
• Market segmentation is a marketing concept
which divides the complete market set up into
smaller subsets comprising of consumers with a
similar taste, demand and preference.
• One market segment is totally distinct from the
other segment.
Market Segmentation
Segmentation Strategies
Segmentation Strategies
(A) geographical
differences
Some of the geographic Variables are:
a) Region : By continent , country, state .
b) Size Of Metropolitan Area :Segmented
according to size of population
c) Population Density; Urban , Rural ,semi
urban
d) Climate
Segmentation Strategies
(b) demographic
Segmentation Strategies
Some Demographic Variables:
a) Age
b) Gender
c) Family Size
d) Family Lifecycle
e) Generation
f) Income
g) Education
h) Occupation
i) Religion
Segmentation Strategies
(c) psychographic
Some psychographic variables
are :
a)Activities
b)Interests
c)Opinions
d)Attitudes
e)Values
(d) behavioral
Segmentation
Segmentation Strategies
• Based on actual
customer behavior
towards the product.
• Some variables are :
a) Benefits Sought
b) Usage Rate
c) Brand Loyalty
d) Readiness
e) Occasion
Why use Market Segmentation
• To gain greater
knowledge about
customers so that it can
vary the products
Why use Market Segmentation
• The information will
allow more sales to be
made
• Prevent promoting
product to wrong
people
• To target
particular groups
Why use Market Segmentation
Benefits of Segmentation
• Sales should increase
• Satisfy customer needs more
successfully
• customer feedback more easily
obtained
• reduced costs as money is not wasted
on ineffective advertising and
promotion.
• Better utilization of scarce resources.
LEVELS OF MARKET SEGMENTATION
Market segmentation in various industries
• SOAP INDUSTRY
 LAUNDRY SOAP.
 SPECIAL LAUNDRY SOAP.
 LOW GRADE TOILET SOAP.
 PREMIUM YOILET SOAP.
 TOILET SOAPS FOR STORES, OFFICES AND RESTAURANTS.
 INDUSTRIAL SOAP.
• WATCH INDUSTRY
 GEOGRAPHIC LOCATION OF CUSTOMERS.
 LIFE STYLE PATTERN.
 BASED ON AGE.
 BASED ON GENDER.
 BASED ON INCOME.
Market Segmentation
Mass Marketing
Mass marketing is the advertising or promotion of a
product, good or service to a wide variety of
audiences with the expectation of appealing to as
many people as possible.
Examples of Products which target a Mass Market –
Coke, Pepsi, General Motors (An automobile for all
ages), and many others.
A niche market is the subset of the market on which a
specific product is focused.
Market niche defines the specific product features
aimed at satisfying specific market needs, as well as
the price range, production quality and the
demographics that is intended to impact.
For example, sports channels like STAR
Sports, ESPN, STAR Cricket, and Fox Sports target a
niche of sports enthusiasts.
Niche Market
Local Marketing
Local marketing—also referred to as local store
marketing or neighborhood marketing—
specifically targets the community around a
physical store or restaurant.
BRAND POSITIONING
Brand positioning refers to the art and science of
fitting the product of service to one or more segments
of the broad market in such a way as to set it
meaningfully apart from the competition.
BASED ON SIZE
BASED ON TOUGHNESS AND
ENDURANCE
BASED ON LOW PRICE
BASED ON HIGH PRICE
BASED ON QUALITY
BASED ON TIME OF DAY
BASED ON SUBSTITUTION
BASED ON SEX OF THE CONSUMER
BASED ON AGE
BASED ON ATHLETIC APPROACH
BASED ON CULTURAL SYMBOLS
Market segmentation

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Market segmentation