The document discusses developing a business-driven IT strategy using a capabilities approach. It outlines a 5-step approach to 1) identify business imperatives and capabilities, 2) determine required IT capabilities and gaps, 3) create an IT strategy roadmap, 4) realign IT spending, and 5) define the target IT architecture. This approach helps ensure IT investments are aligned with business priorities and maximize their impact. The document also provides examples of how this approach was applied at a power utility to transform customer service delivery.

1. 6/28/2016 Page 1Your Trusted Partner
Unleashing business value by unlocking IT’s strengths
Using business and IT capabilities approach align the business
oriented strategy
IT Consulting LLP

2. 6/28/2016 Page 2Your Trusted Partner
IT strengths fully explored?
Yes No
18 82%
• Strategic statement lacks specificity
• Lack of IT blue print
• Lack of governance framework
• Lack of talent management
• Not part of CxO council
• Firefighting leads to investments
Strategy handed to IT at high
level
IT Assets are built bottom up
• Business system specs take
precedence in solving problems
• Solutions are often silos reducing
flexibility and increasing costs
• Architecture determines the usage
Why not
Global survey

3. Your Trusted Partner6/28/2016 Page 3
IT capabilities approach supports business strategy

4. Your Trusted Partner6/28/2016 Page 4
Business capabilities approach
Vision / strategy and
business model
Business imperatives
Business capabilities
IT Capabilities
Investments in IT
and data
• Common language between Business, operations
and IT
• Ability to focus flexibly on critical business areas
• Business priorities drive key IT decisions
• High level pragmatic approach focuses IT
investment where needed the most
• Natural alliance with decision making process
• Ability to determine which capability need to be
shared, segment v/s geographic specific

5. Help the business
prioritize
Your Trusted Partner6/28/2016 Page 5
Business Capabilities driven IT Strategy
Improves IT’s effectiveness
Business
capability
driven
approach
Enable Key
Business
strategies
Improve IT
spend
efficiency
Avoid wasteful IT
spending
Increase sharing
of IT assets
Make impact on
IT transparent
• Ensure that IT implications
of business strategy are well
understood
• Force business to trade offs
cross difference strategic
imperatives
• Eliminate spending on
unaligned or low value IT
initiatives
• Identify common across
requirements encouraging
shared assets

6. Your Trusted Partner6/28/2016 Page 6
Business and IT capabilities approach

7. 2. IT capabilities and
gaps
Your Trusted Partner6/28/2016 Page 7
Five Steps approach to develop a business driven strategy
3. IT strategy
roadmap
1. Business imperatives
and capabilities
• Drive business imperatives
from corporate strategy goals
at enterprise and business unit
levels
• Identify business capabilities
critical to support imperatives
• Weigh strategic relevance of
business capabilities based on
the nos. of business
imperatives supported and
group into priority cluster
• Identify Target State IT
Capabilities supporting
business capabilities
• Weigh Strategic relevance of
IT capabilities based on the
nos. of business imperatives
supported and group into
priority cluster
• Identify IT gaps between
present and target state of IT
capabilities
• Identify key IT Investment
needs to close IT gaps and
bundle into IT themes
• Sequence IT investment and
develop a five years roadmap
of IT initiatives based on
strategic relevance, urgency
and ease of implementation
•Establish high level
investment plans based on
the estimated cost of the IT
initiatives

8. 5. IT architecture
Your Trusted Partner6/28/2016 Page 8
Five Steps approach to develop a business driven strategy
4. IT Spend realignment
• Establish IT principles and
directions to guide and govern IT
operations
• Develop target state technology for
each capabilities
• Design target state application, data
and infrastructure architecture
• Review allocation of It spend
against business priorities
• Review project and investment
alignment business priorities
• Allocate IT spend to business
priorities
•Refocus project portfolio on most
critical priorities
•Allocate budget and monetize
savings

9. IT capabilities
Your Trusted Partner6/28/2016 Page 9
Deliverables of five steps approach
Business Capabilities
• Leverage of the existing business
capabilities
• Leverage the existing IT capabilities
• Consolidation of the target business
capabilities
• Better focus on service and efficiency
• An analytical and systematic
approach
• Leverage of the existing IT capabilities
• Consolidation of the target IT
capabilities
• Consolidation of the target IT
Infrastructure
• A defined IT road map and cost
effectiveness
• Better focus on service and efficiency

10. Your Trusted Partner 6/28/2016 Page 10
Vision
Strategic agenda
Business imperatives
Business Capabilities
IT Capabilities
IT Investments
Drive a strong
customer culture
All
business
customer
Example: Business aligned IT strategy at a power
utility
Enhanced
front desk
Capabilities
Transform
service
delivery
Customer
centricity
Front desk
empowerment
Operational
excellence
Customer
profile
CRM Analytics
Improved
Offerings
Product
management
Database
Integrated
Enterprise
service
bus
End user
computing
1 point
Security
Product
platform
Channel
platform
Internet
transformation
Customer
analytics engine
Universal
customer master
Integrated
sales / service
Core
business

11. Your Trusted Partner6/28/2016 Page 11
• Strategic Business Consulting Leveraging IT for Transforming Biz
• Business and IT engagement modeling
• IT performance and processes improvement
• IT projects’ effectiveness
• IT strategic development and planning
• IT Organization and Governance
• IT Infrastructure optimization
• IT metrics and dashboards
• Assist startups in & around NCR of Delhi India
What we do?

12. Your Trusted Partner6/28/2016 Page 12
Strategic Business Consulting Leveraging IT for Transforming Businesses
Strategic Business and IT Transformation Consulting
Business and IT transformation to grab opportunities of a growing market
place - BUST
Review, strategize and optimize the IT usage – ROTc
Review and rework the IT road map with the defined mile stones to achieve
it – RESTART
Assist new overseas companies to get established in and around New Delhi,
India - ASSIST
What we do?

13. Your Trusted Partner6/28/2016 Page 13
• Reliance ADA Group SBU BSES
• Larsen & Toubro Limited (L&T) India
• Rolta India Limited
• Maverick Software Technology Gurgaon
• Escorts Limited Faridabad and
• GTCL Baroda
Projects’ References
India

14. Your Trusted Partner6/28/2016 Page 14
• CHIYODA Corp Japan
• KAFCO Bangladesh
• Claas Germany
• Master Manufacturing Co. Canada
• Microsoft Canada
• Adecco Canada
Projects’ References
International

15. Your Trusted Partner6/28/2016 Page 15
Thanks….
Contacts:
eMail: kbsingh@KavvY.in
KavvY IT Consulting LLP Gurgaon India
Mobile: + 91 9350508951 / +91 9810250133
and
varunsirohi@KavvY.in
KavvY Consulting Services Limited Toronto Canada
Mobile: + 011 647 769 9603
Website: www.KavvY.in
IT Consulting