BMC Software's mission is to empower organizations by optimizing IT operations and driving digital innovation through customer-centric solutions. Key offerings include IT Service Management (ITSM), IT Automation, and IT Operations Management (ITOM), helping businesses streamline processes and enhance efficiency. BMC aims to support customers in their digital transformation journeys by providing comprehensive tools for managing IT infrastructure, multi-cloud environments, and ensuring security and compliance.

1. BMC Software : Transforming IT Service Management

2. BMC Software
BMC's mission revolves around empowering organizations to optimize their IT
operations and drive digital innovation. While the specific mission
statement may have evolved over the years, BMC's core purpose has
consistently been to help businesses harness the power of technology to
achieve their goals efficiently and effectively.

3. BMC's vision
• Innovation: BMC aims to be at the forefront of technological innovation, consistently developing and
delivering cutting-edge solutions that enable businesses to stay competitive in a rapidly changing digital
landscape.
• Customer-Centric Approach: BMC strives to understand and meet the unique needs of its customers,
providing them with tools and services that simplify IT management and drive business success.
• Digital Transformation: BMC envisions itself as a partner in its customers' digital transformation
journeys, helping them adapt to new technologies and navigate the complexities of modern IT
environments.

4. Some of its key product categories include:
• IT Service Management (ITSM): BMC's ITSM solutions help organizations streamline their IT service
delivery processes, enhance customer support, and improve overall service quality. This includes
incident management, change management, asset management, and more.
• IT Automation: BMC provides automation tools that allow businesses to automate repetitive IT tasks,
reduce manual intervention, and improve efficiency. This includes workload automation, process
automation, and robotic process automation (RPA).
Key Products and Solutions:

5. • IT Operations Management (ITOM): BMC's ITOM solutions help organizations monitor and
manage their IT infrastructure, ensuring high availability, performance, and reliability. This
includes network management, server management, and cloud management.
• Multi-Cloud Management: In the era of hybrid and multi-cloud environments, BMC offers
solutions to help organizations manage their cloud resources effectively, optimize costs, and
ensure compliance.

6. Security and Compliance: BMC provides security and compliance solutions to help organizations
protect their digital assets, detect and respond to security threats, and maintain regulatory
compliance.
Digital Service Management (DSM): BMC's DSM solutions focus on improving the overall digital
experience for employees, customers, and partners by providing a unified service management
platform.