This document provides an overview of managerial skills including conceptual skills, human skills, and technical skills. It discusses various frameworks and models for decision making, interpersonal relationships, and work place organization. Specific topics covered include Pareto's principle, the urgent/important matrix, emotional bank accounts, situational leadership, the one minute manager approach, and the 5S methodology for visual workplace management. The document is intended as a reference for developing management skills and was prepared by an assistant professor in India.
Good to Great for Non-Profits: A Unified ModelSteven Koster
Based on "Good to Great" and "Good to Great for Non-Profits" by Jim Collins, this model integrates the separate elements from the books into a single model, particularly for NPOs.
The books have great research and ideas, but are scattered. The ideas have some flow, but are not tied together. This model attempts to tie all the G2G concepts together, with Non-Profit Organizations in mind.
A presentation given on how to move your company/department from good to great. Borrows heavily from the theory of Jim Collins.
If you're looking for great tools to implement Good to Great in your organisation take a look at - http://fiverr.com/expatpat/show-you-great-tools-to-run-your-startup-or-sme
Good to Great for Non-Profits: A Unified ModelSteven Koster
Based on "Good to Great" and "Good to Great for Non-Profits" by Jim Collins, this model integrates the separate elements from the books into a single model, particularly for NPOs.
The books have great research and ideas, but are scattered. The ideas have some flow, but are not tied together. This model attempts to tie all the G2G concepts together, with Non-Profit Organizations in mind.
A presentation given on how to move your company/department from good to great. Borrows heavily from the theory of Jim Collins.
If you're looking for great tools to implement Good to Great in your organisation take a look at - http://fiverr.com/expatpat/show-you-great-tools-to-run-your-startup-or-sme
Why Some Companies Make the Leap... and Others Don't is a management book by James C. Collins that aims to describe how companies transition from being average companies to great companies and how companies can fail to make the transition.
Why Some Companies Make the Leap... and Others Don't is a management book by James C. Collins that aims to describe how companies transition from being average companies to great companies and how companies can fail to make the transition.
“Can a good company become a great company, and, if so, how?” As managers of non-profit programs, we don’t have formal training in the skills of management. Come with us on a journey to see how the principles outlined in the book, “Good to Great” can help you achieve your objectives.
Strategic role of Human Resource ManagementISAAC Jayant
The role of Human Resource Management has been developing noticeably in recent years. Earlier human resource as the personal department performing administrative duties like record keeping, file maintenance etc. were all over now.Any organization that continues to utilize its HR function solely to perform these administrative duties doesn't understand the contributions that HR can make an organization’s performance.
Leadership Best Practices for Recession RecoveryLeilaBT
January 2010 webinar for SHRM
While better times for your organization and team may not yet be the reality, several signs point to an improved 2010.
To prepare for a healthier economy, managers will have to dust off some old management practices while embracing some new ones. Rushing to hire and curtailing 1:1 time and group discussions are two "don\'t you dare" practices. Emphasizing innovation for everyone\'s sake is a "must do."
Презентация была подготовлена Anush Mkrtchyan (Армения) в рамках программы Восточно-Европейской Ассоциации гражданского образования (eence.eu) Excel and Elevate
The best and fastest way to improve employee performance is to understand why your people don't always do what you expect them to do. This presentation will explain the 10 reasons why your people don't always perform as you would like.
It also provides you with 7 actionable ways you can begin to improve employee performance immediately. Improved employee performance translates into improved business performance.
Turn your average people into good performers and your good people into great performers.
This all-day workshop puts Eric Ries's Leader's Guide into practice through a series of 9 hands-on activities. The introductory talk makes the case that Change is the greatest threat to business today, and Lean Startup is emerging as the leading Management Practice enabling companies to adapt.
Racket analysis - Transactional Analysis - Manu Melwin JoyManu Melwin Joy
Any time your experience a racket feeling, you are in script.
As children, we use racket feeling to get our needs met in families.
We attempt to manipulate the environment so as to gain the parental support we gained in childhood by experiencing and showing these racket feelings.
Contracts for change - transactional analysis - Manu Melwin JoyManu Melwin Joy
Berne defined a contract as an explicit bilateral commitment to a well defined course of action.
James and Jongeward defined contract as an adult commitment to one’s self and/or someone else to make a change.
Symbiosis and script - transactional analysis - Manu Melwin JoyManu Melwin Joy
Thus in ideal parenting, the child’s caretaker will be employing Parent and Adult resources appropriately, while still not discounting her own Child. As the child grows, the parent will provide him with what is needed to complete each stage of development.
Healthy symbiosis - transactional analysis - Manu Melwin JoyManu Melwin Joy
For example, I have just come out from under anesthetic after an operation. Nurse is holding my hands and telling : “ You will be alright. Just hang one to my hand”. At that point, my Adult and Parent are out of commission.
Frame of reference and redefining - transactional analysis - Manu Melwin JoyManu Melwin Joy
The frame of reference is defined by the Schiffs as the structure of associated responses which integrates the various ego states in response to specific stimuli.
Role of parent in frame of reference - transactional analysis - Manu Melwin...Manu Melwin Joy
The parent ego state plays a particularly important part in the formulation of the frame of reference. This is because our frame of reference consists of definitions of the world, self and others.
Frame of reference and ego states - transactional analysis - Manu Melwin JoyManu Melwin Joy
As an further aid to understanding the frame of reference, the Schiffs suggest that it can be thought of as a “skin that surrounds the ego states binding them together.
Frame of reference - transactional analysis - Manu Melwin JoyManu Melwin Joy
The frame of reference is defined by the Schiffs as the structure of associated responses which integrates the various ego states in response to specific stimuli.
Biological screening of herbal drugs: Introduction and Need for
Phyto-Pharmacological Screening, New Strategies for evaluating
Natural Products, In vitro evaluation techniques for Antioxidants, Antimicrobial and Anticancer drugs. In vivo evaluation techniques
for Anti-inflammatory, Antiulcer, Anticancer, Wound healing, Antidiabetic, Hepatoprotective, Cardio protective, Diuretics and
Antifertility, Toxicity studies as per OECD guidelines
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Synthetic Fiber Construction in lab .pptxPavel ( NSTU)
Synthetic fiber production is a fascinating and complex field that blends chemistry, engineering, and environmental science. By understanding these aspects, students can gain a comprehensive view of synthetic fiber production, its impact on society and the environment, and the potential for future innovations. Synthetic fibers play a crucial role in modern society, impacting various aspects of daily life, industry, and the environment. ynthetic fibers are integral to modern life, offering a range of benefits from cost-effectiveness and versatility to innovative applications and performance characteristics. While they pose environmental challenges, ongoing research and development aim to create more sustainable and eco-friendly alternatives. Understanding the importance of synthetic fibers helps in appreciating their role in the economy, industry, and daily life, while also emphasizing the need for sustainable practices and innovation.
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
2. Road to Success
Prepared By
Manu Melwin Joy
Assistant Professor
Ilahia School of Management Studies
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com
4. Agenda
• Conceptual skills
• Decision Making.
• Pareto’s principle by Vilfredo Pareto.
• Urgent/Important matrix by Stephen covey.
• ABCD method by Brian Tracy
• Human skill
• Emotional Bank account by Stepen R Covey
• Situational leadership by Hersey and Blanchard
• One minute Manager by Ken Blanchard & Spencer
Johnson.
• Technical skills
• 5 S – Japanese philosophy.
• Slight winning edge.
5. Who is a manager?
Write down your definition
of a manager.
Manager is one who get
things done through other
people.
6. What are the skills needed for
a manager?
• Conceptual skills.
• Human Skills.
• Technical Skills.
7. Managerial skills
• Conceptual skills are skills manager use to think and to
conceptualize about abstract and complex situations.
• Human skill is the ability to work well with other
people both individually and in a group.
• Technical skills are the job specific knowledge and
techniques needed to proficiently perform work tasks.
9. What is a decision?
• Decision is the choice made among two or more
alternatives.
• Decision making occurs as a reaction to a problem.
• Problem is a gap between the present state and
expected state of affairs.
10. Write down one difficult decision you have
taken in your life.
• What
• Why
• How
• Result
12. Pareto’s Principle
• 80% of your phone calls go to 20% of the names on your list
• 20% of the streets handle 80% of the traffic.
• 80% of the work is usually done by 20% of the people.
• 80% of your monthly pay check vanishes in 20% of the month.
• 80% of the meals in a restaurant come from 20% of the menu.
• 20 % of your colleagues probably give you 80 % of the support you need.
• 20% of the people cause 80% of the problems
• 20 per cent of criminals account for 80 per cent of the value of all crime.
• 20 % of the people owned 80 % of the wealth
Write down two observations on 80/20 principle.
13. Pareto’s Principle
• Write down 3 most
important tasks if you do
superbly well and
consistently would have
significant positive result to
you as regional managers.
(Your crucial 20 % of input
that creates 80 % output)
20 % of input creates 80 % of output
14.
15.
16. First things first
1. A – Must do.
2. B – Should do.
3. C- Nice to do.
4. D – Delegate.
5. E - Eliminate
Write down the key
responsible actions in
your job description
and assign each on to
the respective
category.
18. Recap of main points
Decision Making.
• Pareto’s principle by Vilfredo Pareto.
• Urgent/Important matrix by Stephen covey.
• ABCD method by Brian Tracy
20. Life skills
• The World Health Organization (WHO)
categorizes life skills into the following three
components:
– Decision-making skills
– Interpersonal skills.
– Coping and self-management skills
21. Emotional Bank account
1. Understand
2. Love
3. Clarify expectation.
4. Appreciation.
5. Don’t judge people
6. Keep commitments.
7. Respect people.
What are the deposits needed in a relationship?
26. One minute goal setting
• Agree on goals.
• Write out goals on a
single sheet of paper
using less than 250
words.
• Manager and employee
use it on a regular basis
to check progress.
• Philosophy of ‘no
surprises’.
27. One minute Praising
• Catch them doing right.
• Praise people immediately.
• Tell people what they did
right—be specific.
• Tell people how good you feel
about what they did right, and
how it helps the organization
and the other people who
work there.
• Encourage them to do more of
the same.
28. One minute reprimand
• Reprimand people immediately.
• Tell people what they did
wrong—be specific.
• Tell people how you feel about
what they did wrong—and in no
uncertain terms.
• Remind them how much you
value them.
• Reaffirm that you think well of
them but not of their
performance in this situation.
• Realize that when the reprimand
is over, it’s over.
29. Recap of main points
Human skills
• Emotional bank account by Stephen covey.
• Situational leadership by Hersey and Blanchard
• One minute manager by Blanchard and Spencer.
30.
31. What is 5S?
• Work Place Organization and Productivity
Improvement Tool.
• Also known as the “5 pillars of visual
workplace”.
• A team based activity where everyone
works together to improve the conditions
in a specific area
32. Work place management
A person who works
with a “messy” desk
spends, on average,
½ to 1 hours per
day looking for
things or being
distracted by things.
35. Sort - The First Pillar
This activity involves systematic sorting out, labeling
and removal of all items not needed in the work area
so that only the needed items remain.
Objective – Clutter reduction by clearly distinguishing
between what is needed and to be kept and what is
unneeded and to be discarded.
36. Straighten - The second Pillar
This activity involves developing a place for
everything and labeling it so that it can be found
quickly and put away when not in use.
Objective – To ensure everything has a place and
there is a place for everything needed.
37. Shine - The third Pillar
This activity involves cleaning the work place. While
cleaning you observe for early signs of troubles on
the equipment before these turn into major
breakdowns or defects.
Objective – Clean the work place and detect the
problems before they happens.
38. Standardize - The fourth Pillar
This activity involves making a standardized state
that exists when the first three pillars are properly
maintained.
Objective – Make sure that there is a standardized
method for the first three pillars.
39. Sustain - The fifth Pillar
This activity involves sustaining the 5S activities on a
continuous basis. After a year and more everyone
needs to still be doing 5S activities.
Objective – Make a commitment to the 5s process
now and future.
40.
41. Recap of session
• Conceptual skills
• Decision Making.
• Pareto’s principle by Vilfredo Pareto.
• Urgent/Important matrix by Stephen covey.
• ABCD method by Brian Tracy
• Six thinking hats by Edward D Bono
• Human skill
• Emotional Bank account by Stepen R Covey
• Situational leadership by Hersey and Blanchard
• One minute Manager by Ken Blanchard & Spencer
Johnson.
• Technical skills
• 5 S – Japanese philosophy.
• Slight winning edge.
42. Thank you
Prepared By
Manu Melwin Joy
Assistant Professor
Ilahia School of Management Studies
Kerala, India.
Phone – 9744551114
Mail – manu_melwinjoy@yahoo.com