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Management Information Needs : System
             Hardware
Learning Objectives
• Understand the history and evolution of
  computer hardware
• Identify the major types and uses of
  microcomputer, midrange, and mainframe
  computer systems
• Outline the major technologies and uses of
  computer peripherals for input, output, and
  storage
                                                2
Learning Objectives
• Identify and give examples of the components
  and functions of a computer system
• Identify the computer systems and peripherals
  you would acquire or recommend for a
  business of your choice, and explain the
  reasons for your selection.



                                                 3
Early Computing
• 19th Century
  – Charles Babbage proposed the Analytical Engine,
    which could calculate, store values in memory,
    perform logical comparisons
  – Never built because of lack of electronics
• 1880s
  – Hollerith’s punched cards used to record census
    data using On/Off patterns
  – The holes turned sensors On or Off when run
    through tabulating machine
  – This company became the foundation for IBM

                                                      4
Electronic Computers
• 1946 - First Generation Computer
   –   ENIAC
   –   Programmable
   –   5000 calculations per second
   –   Used vacuum tubes
   –   Drawbacks were size and processing ability
• 1950s
   – ENIAC replaced by UNIVAC 1, then the
     IBM 704
   – Calculations jumped to 100,000 per second

                                                    5
Waves of Computing
• Late 1950s - Second Generation
   – Transistors replaced vacuum tubes
   – 200,000 to 250,000 calculations per second
• Mid-1960s - Third Generation
   – Integrated circuitry and miniaturization
• 1971 - Fourth Generation
   – Further miniaturization
   – Multiprogramming and virtual storage
• 1980s - Fifth Generation
   – Millions of calculations per second

                                                  6
Categories of Computer Systems




                                 7
Hierarchies of Computers From the
      Largest to the Smallest
  1. Supercomputers - are the computers with the most processing
     power. The primary application of supercomputers has been in
     scientific and military work. Supercomputers are especially valuable
     for large simulation models of real-world phenomena, where
     complex mathematical representations and calculations are
     required. Example supercomputer applications include weather
     modeling for better weather prediction, nondestructive weapons
     testing, aircraft design, and motion picture production.
  2.. Mainframe computers. Large corporations use mainframe
     computers for centralized data processing and maintaining large
     databases. Applications that run on a mainframe can be large and
     complex.. Examples of mainframe applications include airline
     reservation systems, corporate payroll, and student grade
     calculation and reporting.



                                                                     8
Hierarchies of Computers From the
          Largest to the Smallest
3. Minicomputers, also called midrange computers, are relatively small,
   inexpensive, and compact computers that perform the same function as
   mainframe computers, but to a limited extent. Minicomputers are usually
   designed to accomplish specific tasks such as process control, scientific
   research, office automation, and engineering applications.

4. Workstations were originally developed for engineers requiring high levels
   of processing performance. They are typically based on RISC (reduced
   instruction set computing) architecture and provide both very high-speed
   calculations and high-resolution graphic displays.




                                                                                9
Hierarchies of Computers From the
        Largest to the Smallest
5. Microcomputers (also called micros or
  personal computers, PCs) are the smallest and
  least expensive category of general-purpose
  computers. They can be subdivided into three
  classifications based on their size: desktops,
  laptops and notebooks, network computers,
  and palmtops.


                                               10
Computer System Concept
• A system of hardware devices organized by function
   – Input
       • Keyboards, touch screens, pens, electronic mice, optical
         scanners
       • Converts data into electronic form for entry into
         computer system
   – Processing
      • Central Processing Unit (CPU)
      • CPU subunits: arithmetic-logic and control unit


                                                               11
Computer System Concept
– Output
   • Video display units, printers, audio response units,
     and so on
   • Converts electronic information into human-intelligible
     form
– Storage
   • Primary storage (memory)
   • Secondary storage (disk drives)
– Control
   • CPU controls other components of the system

                                                           12
Computer System Concept




                          13
Computer Processing Speeds
• Early computers
   – Milliseconds (thousandths of a second)
   – Microseconds (millionths of a second)
• Current computers
   – Nanoseconds (billionth of a second)
   – Picoseconds (trillionth of a second)
• Program instruction processing speeds
   – Megahertz (millions of cycles per second)
   – Gigahertz (billions of cycles per second)
      • Commonly called the “clock speed”

                                                 14
Computer Processing Speeds
 • Throughput
   – The ability to perform useful computation or data
     processing assignments during a given period
 • Speed is dependant on…
   – Size of circuitry paths (buses) that interconnect
     microprocessor components
   – Capacity of instruction processing registers
   – Use of high-speed cache memory
   – Use of specialized microprocessor, such as math
     coprocessor


                                                         15
Peripherals
• Peripheral is a generic name for all input,
  output, and secondary storage devices
   – Parts of the computer system, but not the CPU
   – Are all online devices
• Online devices
   – Separate from the CPU, but electronically
     connected to and controlled by it
• Offline devices
   – Separate from and not under the control of the
     CPU

                                                      16
17
Input Technologies
• Keyboard
  – Still most widely used input device
• Graphical User Interface (GUI)
  – Icons, menus, windows, buttons, bars
  – Selected with pointing devices
• Electronic Mouse
  – Most popular pointing device
  – Pressing mouse buttons initiates
    activity represented by the icon
    selected                               18
Input Technologies
• Trackball
  – Stationary device, similar to mouse
  – Roller ball moves cursor on screen

• Pointing Stick
  – Small eraser-head device
    embedded in keyboard
  – Cursor moves in the
    direction of the pressure
    placed on the stick
                                          19
Input Technologies
• Touchpad
  – Small, rectangular, touch-sensitive surface
  – Usually on keyboard
  – Cursor moves in direction your finger moves
• Touch Screen
  – Use computer by touching
    screen
  – Screen emits a grid of
    infrared beams, sound waves,
    or electric current
  – Grid is broken when screen is touched

                                                  20
Pen-Based Computing
• Used in Tablet PCs and PDAs
  – Pressure-sensitive layer, similar
    to touch screen, under liquid
    crystal display screen
  – Software digitizes handwriting,
    hand printing, and hand drawing




                                        21
Speech Recognition Systems
• Speech be the future of data entry
  – Easiest, most natural means of human
    communication
• Recognizing speech patterns
  – Discrete required pauses between each word
  – Continuous speech recognition software (CSR)
    recognized continuous, conversationally paced
    speech


                                                    22
Speech Recognition Software
  • Speech recognition systems digitize, analyze, and
    classify speech and sound patterns
     – Compares to a database of sound patterns in its vocabulary
     – Passes recognized words to the application software
     – Typically requires voice recognition training
  • Speaker-independent voice recognition systems
     – Allows computer to recognize words from a voice it has
       never heard before
     – Typically used in voice-messaging computers




                                                                23
Optical Scanning
• Devices read text or graphics and
  convert them into digital input for a
  computers
  – Enables direct entry of data from source
    documents
• A document management library system
  – Scans documents, then organizes and
    stores them for easy reference or retrieval


                                               24
Optical Scanning
• Scanners
   – Compact desktop models are popular for low
     cost and ease of use
   – Larger, more expensive flatbed scanners are faster
     and provide high-resolution color scanning
• Optical Character Recognition (OCR)
   – Software that reads characters and codes
   – Used to real merchandise tags, sort mail,
     score tests
   – Optical scanning wands read bar codes


                                                    25
Other Input Technologies
• Magnetic Stripe
   – Reads the magnetic stripe on credit cards
• Smart Cards
   – Microprocessor chip and memory on credit card
   – Use more in Europe than in the U.S.
• Digital Cameras
   – Allows you to shoot, store, and download photos
     or full-motion video with audio into the PC
   – Images and audio can then be edited or enhanced



                                                 26
Other Input Technologies
• Magnetic Ink Character Recognition (MICR)
  – Used by banks to magnetically read checks and
    deposit slips
  – Requires an iron oxide-based ink
  – Reader-sorter equipment magnetizes the ink, then
    passes it under a reading head to sense the signal




                                                     27
Output Technologies
• Video Displays
  – Cathode-ray tube (CRT)
  – Liquid crystal displays (LCDs)
     • Active matrix and dual scan
  – Plasma displays
     • Used in large TVs and flat-panel monitors

• Printed Output
  – Inkjet printers spray ink on a page
  – Laser printers use an electrostatic process
    similar to a photocopying machine
                                                   28
Storage Tradeoffs




                    29
Computer Storage Fundamentals
• Uses a two-state or binary representation of
  data
  – On or Off
  – On represents the number 1
  – Off represents the number 0
• Data are processed and stored in computer
  systems through the presence or absence of
  On/Off signals

                                                 30
Bit and Byte
• Bit
  – Short for binary digit
  – Smallest element of data
  – Either zero or one
• Byte
  – Group of eight bits, which operate as a single unit
  – Represents one character or number


                                                          31
Representing Characters in Bytes




                                   32
Storage Capacity Measurement
 •   Kilobyte (KB): one thousand bytes
 •   Megabyte (MB): one million bytes
 •   Gigabyte (GB): one billions bytes
 •   Terabyte (TB): one trillion bytes
 •   Petabyte (PB): one quadrillion bytes




                                            33
Direct and Sequential Access
• Direct or Random Access
   – Directly store and retrieve data
   – Each storage position has a unique address and can be accessed in the
     same length of time
   – Semiconductor memory chips, magnetic disks
• Sequential Access
   – Data is stored and retrieved sequentially
   – Must be accessed in sequence by searching through prior data
   – Magnetic tape




                                                                        34
Direct and Sequential Access




                               35
Semiconductor Memory
• Microelectronic semiconductor memory chips
  are used for primary storage
  – Advantages: small size, fast, shock and
    temperature resistance
  – Disadvantages: volatility; must have uninterrupted
    electric power or loses memory




                                                    36
Types of Semiconductor Memory
• Random Access Memory (RAM)
  – Most widely used primary storage medium
  – Volatile memory
  – Read/write memory
• Read-Only Memory (ROM)
  – Permanent storage
  – Can be read, but not overwritten
  – Frequently used programs burnt into chips during
    manufacturing process
  – Called firmware
                                                       37
Flash Drives
• Sometimes referred to as a jump drive
  – Uses a small chips containing
    thousands of transistors
  – Can store data for virtually
    unlimited periods without power
  – Easily transported and highly
    durable
  – Storage capacity of up to 1 GB
  – Plugs into any USB port

                                          38
Magnetic Disks
• Used for secondary storage
  – Fast access and high capacity
  – Reasonable cost




                                    39
Types of Magnetic Disks
• Floppy Disks (diskettes)
  – Magnetic disk inside a plastic jacket
• Hard Disk Drives (hard drives)
  – Magnetic disk, access arms, and read/write heads
    in sealed module for stable environment
  – Fixed or removable
  – Capacity from several hundred MBs to
    hundreds of GBs

                                                   40
RAID Storage
• Redundant Arrays of Independent Disks
  – Disk arrays of hard disk drives
  – Provides virtually unlimited online storage
  – Combines from 6 to more than 100 small hard disk
    drives into a single unit
  – Data are accessed in parallel over multiple paths
    from many disks
  – Redundant storage of data on several disks
    provides fault-tolerant capacity
  – Storage area networks can interconnect many
    RAID units
                                                    41
Magnetic Tape
• Secondary storage
  – Tape reels, cassettes, and cartridges
  – Used in robotic, automated drive assemblies
  – Archival and backup storage
  – Lower-cost storage solution




                                                  42
43
Uses of Optical Disks
• Image processing
   – Long-term storage of historical image files
   – Storage of scanned documents
• Publishing medium
   – Allows fast access to reference materials
   – Catalogs, directories, and so on
• Interactive multimedia applications
   – Video games, educational videos, and so on



                                                   44
Radio Frequency Identification (RFID)
   One of the newest and fastest growing storage
    technologies
     System for tagging and identifying mobile objects
     Used with store merchandise, postal packages, casino
      chips, pets
     Special reader allows objects to be tracked as they
      move from place to place
     Chips half the size of a grain of sand
   Passive chips derive power from reader signal
     Active chips are self-powered


                                                       45
RFID Versus Bar Coding
• RFID
  – Scans from greater distance
  – Can store data
  – Allows more information to be tracked
• Privacy concerns
  – Invisible nature of the system
  – Capacity to transmit fairly sophisticated messages


                                                     46

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Management information needs system hardware

  • 1. Management Information Needs : System Hardware
  • 2. Learning Objectives • Understand the history and evolution of computer hardware • Identify the major types and uses of microcomputer, midrange, and mainframe computer systems • Outline the major technologies and uses of computer peripherals for input, output, and storage 2
  • 3. Learning Objectives • Identify and give examples of the components and functions of a computer system • Identify the computer systems and peripherals you would acquire or recommend for a business of your choice, and explain the reasons for your selection. 3
  • 4. Early Computing • 19th Century – Charles Babbage proposed the Analytical Engine, which could calculate, store values in memory, perform logical comparisons – Never built because of lack of electronics • 1880s – Hollerith’s punched cards used to record census data using On/Off patterns – The holes turned sensors On or Off when run through tabulating machine – This company became the foundation for IBM 4
  • 5. Electronic Computers • 1946 - First Generation Computer – ENIAC – Programmable – 5000 calculations per second – Used vacuum tubes – Drawbacks were size and processing ability • 1950s – ENIAC replaced by UNIVAC 1, then the IBM 704 – Calculations jumped to 100,000 per second 5
  • 6. Waves of Computing • Late 1950s - Second Generation – Transistors replaced vacuum tubes – 200,000 to 250,000 calculations per second • Mid-1960s - Third Generation – Integrated circuitry and miniaturization • 1971 - Fourth Generation – Further miniaturization – Multiprogramming and virtual storage • 1980s - Fifth Generation – Millions of calculations per second 6
  • 8. Hierarchies of Computers From the Largest to the Smallest 1. Supercomputers - are the computers with the most processing power. The primary application of supercomputers has been in scientific and military work. Supercomputers are especially valuable for large simulation models of real-world phenomena, where complex mathematical representations and calculations are required. Example supercomputer applications include weather modeling for better weather prediction, nondestructive weapons testing, aircraft design, and motion picture production. 2.. Mainframe computers. Large corporations use mainframe computers for centralized data processing and maintaining large databases. Applications that run on a mainframe can be large and complex.. Examples of mainframe applications include airline reservation systems, corporate payroll, and student grade calculation and reporting. 8
  • 9. Hierarchies of Computers From the Largest to the Smallest 3. Minicomputers, also called midrange computers, are relatively small, inexpensive, and compact computers that perform the same function as mainframe computers, but to a limited extent. Minicomputers are usually designed to accomplish specific tasks such as process control, scientific research, office automation, and engineering applications. 4. Workstations were originally developed for engineers requiring high levels of processing performance. They are typically based on RISC (reduced instruction set computing) architecture and provide both very high-speed calculations and high-resolution graphic displays. 9
  • 10. Hierarchies of Computers From the Largest to the Smallest 5. Microcomputers (also called micros or personal computers, PCs) are the smallest and least expensive category of general-purpose computers. They can be subdivided into three classifications based on their size: desktops, laptops and notebooks, network computers, and palmtops. 10
  • 11. Computer System Concept • A system of hardware devices organized by function – Input • Keyboards, touch screens, pens, electronic mice, optical scanners • Converts data into electronic form for entry into computer system – Processing • Central Processing Unit (CPU) • CPU subunits: arithmetic-logic and control unit 11
  • 12. Computer System Concept – Output • Video display units, printers, audio response units, and so on • Converts electronic information into human-intelligible form – Storage • Primary storage (memory) • Secondary storage (disk drives) – Control • CPU controls other components of the system 12
  • 14. Computer Processing Speeds • Early computers – Milliseconds (thousandths of a second) – Microseconds (millionths of a second) • Current computers – Nanoseconds (billionth of a second) – Picoseconds (trillionth of a second) • Program instruction processing speeds – Megahertz (millions of cycles per second) – Gigahertz (billions of cycles per second) • Commonly called the “clock speed” 14
  • 15. Computer Processing Speeds • Throughput – The ability to perform useful computation or data processing assignments during a given period • Speed is dependant on… – Size of circuitry paths (buses) that interconnect microprocessor components – Capacity of instruction processing registers – Use of high-speed cache memory – Use of specialized microprocessor, such as math coprocessor 15
  • 16. Peripherals • Peripheral is a generic name for all input, output, and secondary storage devices – Parts of the computer system, but not the CPU – Are all online devices • Online devices – Separate from the CPU, but electronically connected to and controlled by it • Offline devices – Separate from and not under the control of the CPU 16
  • 17. 17
  • 18. Input Technologies • Keyboard – Still most widely used input device • Graphical User Interface (GUI) – Icons, menus, windows, buttons, bars – Selected with pointing devices • Electronic Mouse – Most popular pointing device – Pressing mouse buttons initiates activity represented by the icon selected 18
  • 19. Input Technologies • Trackball – Stationary device, similar to mouse – Roller ball moves cursor on screen • Pointing Stick – Small eraser-head device embedded in keyboard – Cursor moves in the direction of the pressure placed on the stick 19
  • 20. Input Technologies • Touchpad – Small, rectangular, touch-sensitive surface – Usually on keyboard – Cursor moves in direction your finger moves • Touch Screen – Use computer by touching screen – Screen emits a grid of infrared beams, sound waves, or electric current – Grid is broken when screen is touched 20
  • 21. Pen-Based Computing • Used in Tablet PCs and PDAs – Pressure-sensitive layer, similar to touch screen, under liquid crystal display screen – Software digitizes handwriting, hand printing, and hand drawing 21
  • 22. Speech Recognition Systems • Speech be the future of data entry – Easiest, most natural means of human communication • Recognizing speech patterns – Discrete required pauses between each word – Continuous speech recognition software (CSR) recognized continuous, conversationally paced speech 22
  • 23. Speech Recognition Software • Speech recognition systems digitize, analyze, and classify speech and sound patterns – Compares to a database of sound patterns in its vocabulary – Passes recognized words to the application software – Typically requires voice recognition training • Speaker-independent voice recognition systems – Allows computer to recognize words from a voice it has never heard before – Typically used in voice-messaging computers 23
  • 24. Optical Scanning • Devices read text or graphics and convert them into digital input for a computers – Enables direct entry of data from source documents • A document management library system – Scans documents, then organizes and stores them for easy reference or retrieval 24
  • 25. Optical Scanning • Scanners – Compact desktop models are popular for low cost and ease of use – Larger, more expensive flatbed scanners are faster and provide high-resolution color scanning • Optical Character Recognition (OCR) – Software that reads characters and codes – Used to real merchandise tags, sort mail, score tests – Optical scanning wands read bar codes 25
  • 26. Other Input Technologies • Magnetic Stripe – Reads the magnetic stripe on credit cards • Smart Cards – Microprocessor chip and memory on credit card – Use more in Europe than in the U.S. • Digital Cameras – Allows you to shoot, store, and download photos or full-motion video with audio into the PC – Images and audio can then be edited or enhanced 26
  • 27. Other Input Technologies • Magnetic Ink Character Recognition (MICR) – Used by banks to magnetically read checks and deposit slips – Requires an iron oxide-based ink – Reader-sorter equipment magnetizes the ink, then passes it under a reading head to sense the signal 27
  • 28. Output Technologies • Video Displays – Cathode-ray tube (CRT) – Liquid crystal displays (LCDs) • Active matrix and dual scan – Plasma displays • Used in large TVs and flat-panel monitors • Printed Output – Inkjet printers spray ink on a page – Laser printers use an electrostatic process similar to a photocopying machine 28
  • 30. Computer Storage Fundamentals • Uses a two-state or binary representation of data – On or Off – On represents the number 1 – Off represents the number 0 • Data are processed and stored in computer systems through the presence or absence of On/Off signals 30
  • 31. Bit and Byte • Bit – Short for binary digit – Smallest element of data – Either zero or one • Byte – Group of eight bits, which operate as a single unit – Represents one character or number 31
  • 33. Storage Capacity Measurement • Kilobyte (KB): one thousand bytes • Megabyte (MB): one million bytes • Gigabyte (GB): one billions bytes • Terabyte (TB): one trillion bytes • Petabyte (PB): one quadrillion bytes 33
  • 34. Direct and Sequential Access • Direct or Random Access – Directly store and retrieve data – Each storage position has a unique address and can be accessed in the same length of time – Semiconductor memory chips, magnetic disks • Sequential Access – Data is stored and retrieved sequentially – Must be accessed in sequence by searching through prior data – Magnetic tape 34
  • 36. Semiconductor Memory • Microelectronic semiconductor memory chips are used for primary storage – Advantages: small size, fast, shock and temperature resistance – Disadvantages: volatility; must have uninterrupted electric power or loses memory 36
  • 37. Types of Semiconductor Memory • Random Access Memory (RAM) – Most widely used primary storage medium – Volatile memory – Read/write memory • Read-Only Memory (ROM) – Permanent storage – Can be read, but not overwritten – Frequently used programs burnt into chips during manufacturing process – Called firmware 37
  • 38. Flash Drives • Sometimes referred to as a jump drive – Uses a small chips containing thousands of transistors – Can store data for virtually unlimited periods without power – Easily transported and highly durable – Storage capacity of up to 1 GB – Plugs into any USB port 38
  • 39. Magnetic Disks • Used for secondary storage – Fast access and high capacity – Reasonable cost 39
  • 40. Types of Magnetic Disks • Floppy Disks (diskettes) – Magnetic disk inside a plastic jacket • Hard Disk Drives (hard drives) – Magnetic disk, access arms, and read/write heads in sealed module for stable environment – Fixed or removable – Capacity from several hundred MBs to hundreds of GBs 40
  • 41. RAID Storage • Redundant Arrays of Independent Disks – Disk arrays of hard disk drives – Provides virtually unlimited online storage – Combines from 6 to more than 100 small hard disk drives into a single unit – Data are accessed in parallel over multiple paths from many disks – Redundant storage of data on several disks provides fault-tolerant capacity – Storage area networks can interconnect many RAID units 41
  • 42. Magnetic Tape • Secondary storage – Tape reels, cassettes, and cartridges – Used in robotic, automated drive assemblies – Archival and backup storage – Lower-cost storage solution 42
  • 43. 43
  • 44. Uses of Optical Disks • Image processing – Long-term storage of historical image files – Storage of scanned documents • Publishing medium – Allows fast access to reference materials – Catalogs, directories, and so on • Interactive multimedia applications – Video games, educational videos, and so on 44
  • 45. Radio Frequency Identification (RFID) One of the newest and fastest growing storage technologies  System for tagging and identifying mobile objects  Used with store merchandise, postal packages, casino chips, pets  Special reader allows objects to be tracked as they move from place to place  Chips half the size of a grain of sand Passive chips derive power from reader signal  Active chips are self-powered 45
  • 46. RFID Versus Bar Coding • RFID – Scans from greater distance – Can store data – Allows more information to be tracked • Privacy concerns – Invisible nature of the system – Capacity to transmit fairly sophisticated messages 46