This document is a resume for Lynne Davies, who has over 35 years of experience in project management, administration, and executive assistance roles across both public and private sectors. Her skills include project coordination, budget and program management, business process improvement, relationship management, procurement, and office administration. She is seeking contract or permanent work in project support, administration, or executive assistance in the Newcastle upon Tyne area, and has successfully completed multiple short-term contracts with universities, government agencies, healthcare organizations, and private companies.

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27 Shirlaw Close, Kensington Gardens, Newbiggin Hall,
NEWCASTLE UPON TYNE, NE5 4DG
Email: lynnedavies1@hotmail.co.uk Linkedin: https://www.linkedin.com/in/lynnedavies1
MOBILE: +44 (0)7931 675596
LYNNE DAVIES
PROFILE A pro-active, self-motivated and versatile Project Manager/Project Co-ordinator/Support,
additionally with a proven track record and over 35 years’ experience as an Executive
Assistant/PA, Office Manager, Senior Administrator and a Specialist Adviser in senior
management environments. Exceptionally organised, discreet and professional, I am focused on
achieving high quality, solutions-based results using a creative approach. I have amassed a wide
range of versatile and transferable skills, knowledge and extensive experience working in a variety
of sectors for several high-profile clients. I am immediately available for work and am looking for
contract or permanent work in a similar role in the Newcastle upon Tyne area.
SKILLS &
ABILITIES
 Project and Programme Management/Co-ordination/Support experience. Qualified
PRINCE2® Practitioner. Planned and managed multiple projects and work streams through
the full project management cycle.
 Extensive experience as a Specialist Adviser in project development, appraisal, monitoring,
audit and financial management.
 Budget and programme management skills. I previously managed a project portfolio of £15m;
extensive experience of financial appraisal of multi-million pound projects; regeneration
schemes and research programmes. I have analysed data and prepared financial reports;
highlighting over/underspends and recommended remedial action.
 Over 35 years’ experience within a management environment, Management and staff
supervision experience.
 Discreet and professional with strict adherence to confidentiality, e.g. worked in public and
private sector to Board level; in NHS, local Government, HR and collective bargaining
environments. Good working knowledge of Data Protection and FoI Act, Intellectual Property
Rights and in handling sensitive information and maintaining client/commercial
confidentiality.
 I am comfortable working in fast paced environments. I multi-task with a high work rate and
standard of delivery. I am methodical with exceptional attention to detail. I work comfortably
under pressure and to tight deadlines and have often cleared backlogs of work and re-
organised office systems and processes to improve efficiency.
 Business Process, systems and procedures specialist. I analyse gaps and weaknesses. I
mapped, tested and implemented new business processes and have set up and re-organised
administrative systems in several previous roles to improve business efficiency and
productivity. I have extensive experience of document and records management. I have
knowledge of LEAN techniques.
 Extensive relationship management and negotiation experience at Board level, across all
sectors.
 Excellent working knowledge of Tendering, Procurement, Purchasing and Contract
Management and Monitoring, ensuring compliance to an organisation’s financial regulations,
policies and legislation, e.g. OJEU. I have knowledge and experience of operating within
SLAs and frameworks. I have obtained quotes, raised purchase orders, reconciled invoices,
prepared and processed expenses claims.
 Works autonomously or as a multi-disciplinary team player. Can prioritise and manage
own/others’ workloads. Proven analytical, problem-solving and decision-making skills.
Demonstrates ability to pick up and turn around work with little or no instruction/handover.
Can hit the ground running and complete assignments leaving a detailed handover with
comprehensive instructions and audit trail.

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 Good working knowledge of Evaluation, Corporate Governance, Risk Management/Options
Analysis, Audit, State Aid legislation and compliance to Financial Regulations
 Computing Skills: Excellent working knowledge in a range of IT packages, systems and
programming languages; e.g. MS Office 2007/2010/2013, project management systems,
electronic catalogues and portals and online purchasing/invoicing systems and databases.
Knowledge of MS Project and SAP. I have maintained several intranet and websites using
CMS (Content Management Systems).
 Exemplar organisation and time management skills. I effectively manage complex multiple
diaries simultaneously.
 Excellent verbal and written communication/interpersonal and customer care skills.
 Extensive experience of management of Boards and Committees. I prepared meetings
schedules, agendas, papers, Board packs; wrote reports; I took comprehensive and accurate
minutes and followed up on outstanding actions. Extensive Events Management experience;
I have chaired and facilitated multi-disciplinary conferences, workshops, seminars and
events. I organised VIP and senior officials’ visits; corporate training; workplace tours by
CEOs and senior managers of companies; 3-day visits of the Office of the Deputy Prime
Minister; recruitment and selection events and seminarsCollective bargaining and
negotiating experience, managing change in organisations with responsibility for a portfolio
of personal cases at regional and national level.
 Significant experience as an Executive Assistant/PA at Board level.
 Extensive Senior Administrative experience.
 Office Management experience; from small businesses, busy NHS departments to
multinationals.
 Extensive experience in organising complex international travel schedules; itineraries;
accommodation and visas.
 90 wpm Keyboarding Skills Audio Typing and 90 wpm Shorthand; medico-legal transcription.
 Marketing experience – I have written national newsletters, marketing material, press
releases, flyers and other communications to internal and external audiences in multi-
disciplinary networks, to delivering presentations at a national level; writing/managing web
content and developing intranet sections/pages.
 Extensive social media marketing experience through a variety of social media, e.g.
Facebook, Linkedin,Twitter, blogs, websites, CMS, Pinterest, Instagram and Wikipedia.
 Language Skills – I speak 6 languages, 2 of which I am a fluent speaker (English, French).
 Teaching, Training/Staff Development/course delivery. Undergraduate and employee
mentoring experience. I also provided virtual life coaching, career development and social
media marketing advice to professional basketball players, coaches and agents worldwide
at all ages, levels and abilities.
 Previous business owner.
EXPERIENCE CONTRACT WORK:-
Successfully completed several short/medium term contracts; for a range of senior, high-profile
clients.
Sectors worked: Public, Private and 3rd / Charitable Sector; Education, Construction;
Manufacturing; Health (NHS) and Fitness, Human Resources, Legal, Local Government and
Property/Housing.
Examples of Companies worked for: Universities, Schools and Academies; One NorthEast; Big
Lottery Fund; Sage Group UK; Wellstream International; NHSTrusts, Commissioning Units and
CCGs;; Mental Health Matters.
Job Titles: Specialist Adviser (Project Manager), Project Support Officer/Co-ordinator; Funding
Officer PA/Executive Assistant to CEOs, Directors, Board Members, Heads of Department and their
teams; Senior Administrator.
Management Experience: Line management and staff supervision experience. Direct reports of
individuals; and small and medium sized teams of up to 25 people. Included recruitment;
induction/training; performance review; managing absence and disciplinary. Indirect reports: Led

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teams of volunteers located at 9 satellite organisations’ offices. I mentored and coached
undergraduates and professional athletes voluntarily.
Newcastle University – PA to Director, Institute for Sustainability. 18.08.2015-31.03.2016.
Project and programme monitoring and budget management of a portfolio of research projects.
Finance administration; raising purchase orders, expense claims and invoices. Provision of full PA/
Executive Assistance to the Director of the Institute. Complex diary and event management,
arranging international travel and accommodation and itineraries, meetings and events organisation
and support, project work, relationship management with internal and external partners. Prioritised
and responded to emails and correspondence. Meeting and greeting visitors and screening
telephone calls. Preparing agendas, papers and presentations for meetings. HR administration,
document management and purchasing.
 Newcastle University – Senior Secretary/Project Support, Estates Department. 29.1.2015-
31.7.2015. Provision of secretarial, administrative and project support to the Head of Estate Support
Service, Head of Estates, Head of Capital Development, Head of Maintenance and Project
Managers/teams. Committee work, project and administrative support on a portfolio of new building
construction and refurbishment projects. Diary and event management, general administration, data
input, maintenance of asbestos records, Helpdesk and Reception support.

 LSL Property Services plc - PA to Group HR Director. 12.1.2015-23.1.2015. Provision of PA and
Project support to the Director and team of HR Managers. Diary, travel and accommodation, HR
management and administrative support, statistical analyses.

 United Response - Minute Taker. 22-23.12.2014. Taking and transcribing detailed, accurate
minutes of confidential disciplinary and investigatory meetings.

 Northumbria University - Business & Engagement Co-ordinator, Research & Business
Service. 3.4.2014-19.12.2014. Provision of professional support for knowledge exchange activities
across the University, to the Assistant Director and Project Managers to deliver against the Corporate
Strategy and Business & Enterprise Strategic Plan. Programme management and monitoring a
portfolio of externally funded projects (European ERDF and HEFCE), ensuring continuous
improvement, co-ordinating CPD and the business-facing CRM system. Undertaking tendering and
procurement activities and committee work. Financial administration of projects through the
University’s SAP finance system and Excel.

 NHS North of England Commissioning Support Unit (NECS) – Project Support Officer.
3.2.2014-14.3.2014. Provision of project support to the Provider Management Team. Setting up
systems and processes and drafting contracts for enhanced services to the 180 GP practices in the
area.

 Mental Health Matters - PA to Chief Executive, Board of Trustees and Management Board.
3.12.2013 – 31.1.2014. Provision of a full PA and administrative support to the Board of Trustees,
the CEO and the Directors/senior management team. Project Support work.

 The Big Lottery Fund – Funding Officer. 23.8.2013 – 8.11.2013. Assessing projects’ suitability
for funding from BIG. Preparing reports, undertaking telephone assessments with public and
voluntary sector organisations, making recommendations to the Funding Panel for approval.
Tracking/inputting projects’ progressing using the SAP database.

 NHS Health Education North East - PA to the Postgraduate Dental Dean and Business
Manager. 30.7.2013-5.8.2013. Diary/event management, organising travel and accommodation,
general admin, setting up systems, website maintenance.

 NHS North Tyneside Clinical Commissioning Group (North Tyneside CCG) - PA to the Chair,
Chief Officer and Deputy Chair. 12.4.2013-3.6.2013. Multiple diary/event management, organising
travel, general administration, HR administration, setting up office systems.


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 Sage UK Ltd - PA to the Information Services Director and Business Development Director.
4.12.2012-1.2.2013. Global travel, multiple diary/event management, general administration,
presentation and report preparation.

 GE Wellstream - PA to the Global CEO, Senior VP of Technology, General Manager and Senior
HR Leader. 7.8.2012-24.8.2012. Global travel, diary/event management, general administration,
presentation and report preparation.

 Care Visions At Home - PA to the CEO & Office Manager. 23.7.2012-3.8.2012. Diary, event and
meetings management, travel, procurement, general PA, office management and administrative
work. Setting up systems and procedures in a newly established office.

 Cramlington Village Primary School - PA/Administrator to Principal Designate and Business
Manager. 12.6.2012-27.6.2012. Diary, event management, procurement, general PA, HR and
administrative work.

 Trinity Academy- PA to Executive Head Teacher/Administrator. 29-30.3.2012 and 16.4.2012 –
27.4.2012. HR admin, diary, event arrangements, telephone, filing and PA service to the Executive
Head Teacher and Business Manager.

 Stanhope Primary School – Receptionist. 28.3.2012. Reception, post, phones, PA support,
looking after pupils.

 Excelsior Academy -Temporary PA to the Principal, Armstrong School. 24.2.2012-9.3.2012.
Provision of PA support to the Principal. Diary management, preparing agendas, minutes, arranging
school trips and activities. General administrative work, HR admin.

 Tees, Esk & Wear Valleys NHS Foundation Trust - Temporary PA/Project Support Worker to
the Associate Director of Human Resources (Performance & Assurance). 17.11.2011–
8.12.2011. Provision of project management support in 6 key projects/work streams. Diary and travel
management. Preparing briefings, reports, planning project work stream activities, taking meeting
notes and following up on actions.
PERMANENT WORK:-
May 2002 – 31.10.2011 – Employer: One NorthEast
Innovation Specialist Adviser (Project Manager), Innovation & Business Development Team.
April 2008-October 2011. Developing, appraising, managing, delivering and monitoring a personal
portfolio of public sector projects across all programme areas to a total value of over £15 million.
Making recommendations for funding approval to Board level, monitoring projects’ performance
against their contractual obligations, e.g. responsibility for achievement of spend, outputs and other
key deliverables; Writing Board level briefings and reports, preparing tender specifications;
procurement of goods, works and services; commissioning and undertaking project evaluations;
making decisions on compliance with State Aid, Financial and Legal/Procurement regulations,
writing/managing content for websites.
Development & Appraisal Specialist Advisor, Planning & Special Initiatives & Strategic
Economic Change Team. September 2004–April 2008 and Programme Executive, Regional
Project Development Team. December 2003-September 2004. Project Appraisal across all
programmes and special projects within the organisation. Mapping, formulating, testing and
implementing new business processes and testing staff training programmes.
Marketing/Products Executive, Regional Language Network – Secondment. October–December
2003. Marketed the work of the Network and engaged with external partners; ran employment fairs;
prepared marketing materials and communications; wrote content and maintained the Network’s
website.

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Board & Legal Services Executive, Corporate & Legal Services Team – Personal Assistant to
Head of Legal Services. May 2002 – October 2003. Serviced all Boards and Committees; handled
all Legal, Tendering and Procurement enquiries, assisted with Company Secretary duties; arranged
diary, travel and accommodation bookings and meeting venues for Head of Legal Services and Board
members. Handled FOI requests, Parliamentary Questions (PQs). Line-managed an Administrator.
January 1982–May 2002 – Employer: NHS
NHS Business Services Authority (formerly Prescription Pricing Authority) - Senior
Administrative Assistant, Human Resources Team. December 2001-May 2002. Dealt with
recruitment on behalf of internal and external organisations; arranged advertising; short listing;
interviewing; wrote adverts, job descriptions and person specifications, prepared contracts and
arranging medical examinations/clearance
NHS Business Services Authority (formerly Prescription Pricing Authority) - Personal
Assistant to Medical Director. June 1997–December 2001. Regularly deputised for PA to Chairman
and CEO; serviced the Board and Audit Committees; arranged diary, travel and accommodation;
prepared briefing documents/materials and Board/Committee agenda and papers; coordinated
pharmaceutical company visits to the organisation and organised multi-disciplinary conferences and
events. Provided Secretariat to UK DURG (UK Drug Utilisation Research Group), provided editorial
assistance on academic publications
Newcastle General Hospital - PA to Principal Social Workers and Social Work Team (24 staff).
March 1993–June 1997. Co-ordinated the administrative support function of the Social Work
Department; managed 2 admin staff, PA to the Principal Social Workers, managed petty cash,
administering clients’ grants and stationery/equipment orders.
Newcastle General Hospital - PA to the Operations Director and Assistant to the Nurse
Manager Secondment. December 1992-March 1993. Handled medico-legal claims; managed the
SLAs and service contracts for the hospital (e.g. transport, equipment and security contracts); liaised
with Solicitors; responded to requests for medical information.
Newcastle General Hospital - Admin & Clerical Supervisor to 25 staff, Neurosciences
Department. April 1992–December 1992. Recruitment, deployment, training and supervision
(including performance appraisal and disciplinary) of ward clerks, out-patient clerks, medical
secretaries, and admin assistants in the department. Devising and implementing new systems and
procedures.
Freeman Hospital - PA to 2 Orthopaedic Surgeons and medical/nursing teams. January 1984–
April 1992. Provided a PA and admin support function to the surgeons and their teams; diary, travel
and accommodation, scheduled theatre lists and outreach clinics, dealt with patient admissions and
enquiries, out-patient appointments; theatre, ward round and outpatient notes, organised multi-
disciplinary teaching sessions, conferences and events.
EDUCATION,
QUALIFICATIONS &
TRAINING
Educati Excellent standard of general education and training
 PRINCE2® Practitioner.
 eNVQ Level 4 in IAG (Information, Advice & Guidance) – degree equivalent qualification.
 BTEC Certificate in Business Administration.
 NCFE Level 1 in Entrepreneurial Skills.
 2 ‘A’ Levels (French and Spanish – Fluent French Speaker).
 1 CEE; 5 GCSEs; 2 CSEs.
 RSA Teacher's Certificates in Typewriting and Shorthand; Audio Typing. RSA III/NCFE IV
Typing,
90 wpm Typing; 90 wpm Shorthand.
 Web Developer Diploma; C&G Level 1 in Web Design/HTML; WordPress and Dreamweaver
Level 1.

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Professional Development
 Project/Programme Management, Development, Appraisal, Monitoring and Verification training
(including ERDF).
 Budgeting Skills. Finance Essentials (Budget Holder).
 Tendering, Procurement and Purchasing.
 Business Partnering/Relationship Management/Consultancy Skills.
 Negotiation Skills; Advanced Handling Personal Cases; Assertiveness; Tackling Bullying &
Harassment; Equality and Diversity; Redundancies & TUPE and managing organisational
change.
 Legal/Contracting training; Evaluation; State Aids. Risk Management/ Options Analysis;
Business Writing.
 Presentation Skills. Listening Skills.
 Italian, German (to ‘A’ level) and Arabic (entry level) courses.
ACHIEVEMENTS  I designed and implemented proven programme management techniques to improve the
management and monitoring of research project portfolios.
 I introduced timely analysis and identification of risks and suggested remedial actions in
several research programmes resulting in the achievement of substantial budget savings of
several thousand pounds.
 I have improved the work-life balance and assisted in achievement of personal objectives of
the CEOs/Directors that I have worked with; by implementing life coaching techniques; and by
organising improvement measures in their personal and professional lives. For example, I
have helped organise a wedding; introduced ‘outsourcing’ at home, e.g. cleaning, ironing,
shopping and bill paying. I have organised holidays and personal meetings; arranged health
appointments; researched membership to professional organisations and prepared
performance appraisal research/reports – all were outside of the scope of my roles.
 I have improved efficiency by clearing backlogs of work; re-organising, streamlining and
introducing new systems and processes when working for my clients.
 I have introduced an e-learning library, distance learning and learning at work days to a local
Government organisation to help upskill the workforce.
 I have used my networks to life coach and mentor several undergraduates and professional
athletes in their careers on a voluntary, unpaid basis. This has resulted in one mentee who
became a basketball coach for Newcastle Eagles Basketball Club; and a student took an
ESOL qualification and subsequently taught English in Thailand.
 I use a solutions based, consultative approach and present a range of possible options in
problem solving and decision-making in order to effectively achieve positive results.
INTERESTS Basketball – A Newcastle Eagles supporter; I have provided virtual life-coached and mentored
international
professional basketball players and coaches and provided their social media advice and support
Languages – I have developed a good working knowledge of several languages and speak French
fluently
Travelling – I enjoy learning about different cultures and spent a month in the Ivory Coast
Archaeology and History – I enjoy watching Time Team and Meet the Ancestors programmes
Dancing – I was formerly a competition level ballroom and Latin American dancer.

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REFERENCES Professor Phil Taylor
Director, Institute for Sustainability
Newcastle University
The Key Building
Firebrick Avenue
Science Central
NEWCASTLE UPON TYNE NE4 5TQ
Tel: 07807 089440
Email: phil.taylor@ncl.ac.uk
Ms Pam Moderate
Institute for Sustainability Manager/Science Central Project Manager
Newcastle University
The Key Building
Firebrick Avenue
Science Central
NEWCASTLE UPON TYNE NE4 5TQ
Tel: 0191 2084833
Email: pam.moderate@ncl.ac.uk
Miss Louise Harris
Office Angels
30-32 Grey Street
NEWCASTLE UPON TYNE
TYNE & WEAR NE1 6AE
Tel: 0191 2610123
Email: louise.harris@office-angels.com
Mrs Susan Bennett
Tel: 07785 948624
Email: bldr@blueyonder.co.uk
Mrs Helen Mackay
Chief Executive Officer
Mental Health Matters
Avalon House, St Catherine’s Court
Sunderland Enterprise Park West
SUNDERLAND SR5 3XJ
Tel: 0191 515 3500
Email: hmackay@mentalhealthmatters.co.uk
Ms Maurya Cushlow
Chief Officer
North Tyneside Clinical Commissioning Group
12 Hedley Court
Orion Business Park, Tyne Tunnel Trading Estate
NORTH SHIELDS
Tyne & Wear NE29 7ST
Tel: 0191 293 1141
Mobile: 07775 732348
Email: maurya.cushlow@northtyneside-pct.nhs.uk

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Mr Richard Hannam
Owner
Key Skills PR+Photography+Music
15 Redwell Court
Prudhoe
Northumberland
NE42 5NY
Tel: 0797 682 3564
Email: richard@rhannam.orangehome.co.uk