This document contains a professional profile and resume for Annelle Grobler. It includes her contact information, 20 years of experience in administrative roles, and skills in areas like Microsoft Office, SAP, and project management. Her objective is to take on a new leadership position that provides challenges, responsibilities, and job satisfaction. She is highly motivated and has experience in roles such as office management, executive assistance, and administration.

1. Annelle Grobler
Work Phone Number: 011 281 1600
Private Cell Number: 072 252 6601
E-Mail Address: annelle.grobler@gmail.com
Professional Profile / Objective
I am professional, have strict w ork ethics and a strong sense of responsibility. I pay attention to detail w hich contributes to the
outstanding quality of w ork w hich I deliver. I enjoy being challenged w ith new responsibilities and have strong managerial and
organisational skills. Although I am a great Team Player and alw ays w illing to assist w ith tasks outside of my current role, I am also
able to perform excellently independently. I am highly committed to my employer and passionate about my job.
My career provided me w ith a variety of opportunities for great achievements in different roles that include the follow ing:
 Director / Coordinator of a major event
 Various Secretarial Functions
 HR Admin Assistant
 Admin Management Roles w ith extensive experience in a variety of responsibilities, including the preparation and management
of budgets
 Office Management
 Project Management
 Fleet Management
I am very excited to take on a new position that w illnot only provide me w ith opportunities for new challenges, i.e. Executive Assistant,
Personal Assistant, Office Manager, Admin Manager, Admin Assistant, but also new responsibilities through w hich I w ill be able to
experience job satisfaction again.
Due to the new business modelw ithin the company, my current position does not only restrain my abilities, but it also prevents me from
developing any further in any w ay, which is extremely frustrating and de-motivating.
It w ould be w onderfulto have the opportunity again to be free to use my ow n initiative and innovative ideas in the most professional
manner to improve not only my ow n effectivenessand efficiencies, but also that of my job function, thereby providing the necessary
support that w illmaximise the focus of Top Management on key business issues.
I'm also ready to try my hand at something very different such as a position in the Leisure Industry!

2. 2
Summary: Total Job Experience
Admin Assistant / Central Administrator 14 Years
Administrative Secretary – Human Resources 1 Year
Secretary / Administrator – Provincial Office 1 Year & 9 Months
Senior Housemistress 2 Years
Housemistress 3 Years
Head of Music Centre 3 Years
Music Centre Teacher 6 Years
Special Education Teacher 2 Years
Secretary to Parent Teacher’s Association 2 Years
Treasurer of Southern African Music Educators Society 5 Years
Temporary Secretarial and Administrative Assignments 2 Years & 2 Months
Computer Literacy
 Lotus Notes Skills - Expert Level
 Word Skills – Expert Level
 Pow erPoint Skills – Expert Level
 Excel Skills - Intermediate Level
 Business Query, Business Objects, QlikView – Intermediate Level
 SAP, SRM (Place Orders, Track Budgets and Expenses, Track Assets) – Intermediate Level
Secondary Education
School : Hoërskool Linden, Johannesburg
Highest Standard : Grade 12 (Standard 10)
Year of Completion : 1979
Tertiary Education
1. Degree : BA (Hons) (History of Music)
Bachelor of Arts w ith Honours (2nd
Class) in History of Music
Completed: 1992
2. Degree : B.Mus. (Ed)
Bachelor of Music (Education)
Completed: 1984
3. Diploma : Fundamentals of Project Management
Completed: 2005

3. 3
Current Job Experience
Position Admin Assistant / Central Administrator
Level Professional
Reporting To Divisional Manager, Regional Managers, Depot Manager, Area Managers
Period January 2000 to Date
Company British American Tobacco South Africa
Operational Results:
 Source information and provide effective guidelines thereof to Management, Sales Representatives and Retail Ambassadors,
providing support that w ill maximise their focus on key business issues.
 Manage the Johannesburg Office in an efficient manner w herebyemployees, visitors and clients w ill experience a comfortable,
healthy and safe w orking environment.
 Oversee the duties and responsibilities of personnel i.e. Receptionist, Tea Lady, Messenger and Cleaning Personnel, providing
them w ith the relevant guidance and support to ensure that all duties meet a professional quality standard.
 Establish and implement maintenance systems and procedures to ensure the smooth administration, productivity and
effectiveness of the Johannesburg Office / East Rand Depot.
 Manage stationery, cleaning material and tea and coffee requirements w ithin budget for the Johannesburg Office / East Rand
Depot ensuring stock levels are adequate at all times.
 Manage expenses and regularly balance Petty Cash / Credit Card (R 25 000.00).
 Manage the recording of incidents and relevant claims ensuring that COID and all other documents are submitted in time as and
w hen required, keeping updated records for easy reference at any given time.
 Administer credit card statements for various managers ensuring documentation is completed correctly and submitted in time
w ith all slips attached.
 Manage the replacement of cell phones w hen required i.e. blacklisting and sim sw op requests, keeping proper records.
M anagement Results:
 Prepare capital and operating budgets for the Johannesburg Office / East Rand Depot for the new financial year w ithin the
specified framew ork, adhering to company procedures. Manage expenditures according to the approved budget. (± 5 Mil)
 Provide administrative support and feedback to the Environmental Health and Safety Committee Chairperson for the
Johannesburg Office / East Rand Depot.
 Have all contracts and service agreements in place to effectively manage the office facilities.
 Training the new ly appointed Secretary to be a full time equivalent to the Admin Assistant function.
Relationship Results:
 Build effective w orking relationships externally and internally, sharing know ledge and skills w ith business partners /
stakeholders.

4. 4
Innovative Results:
 Refine and streamline procedures, practices and methods by evaluating the different aspects of problems or situations and
finding new w ays to perform / manage / simplify current tasks and responsibilities to improve one’s ow n effectiveness and
efficiency.
Special Projects:
 Secretary on the Employment Equity Steering Committee, supporting the Company’s Employment Equity objectives in order to
deliver BATSA’s diversity strategy.
 Taking care of all arrangements and catering requirements for meetings held by the Company’s South African Leadership Team
and Management Board Members at the Johannesburg Office in the most professional manner, ensuring that a suitable
environment is created in w hich successful meetings can be conducted.
 Managed a renovation project in 2011 at a site w hich has been “moth-balled” for quite a few years. The requirements varied
from building renovations to solving major plumbing issues and taking care of basic landscaping needs. Expected quality
standards for w ork done had to be adhered to throughout the project, running from July to September. Due to the rushed
manner in w hich this project w as run, I also assisted in correlating the invoicing from the contractors, e.g. building-, electrical-
and air conditioning specialists, to ensure the legitimacy of all invoices. The monetary value of the project w as ± R 700 000.00.
 Redefine Roles of Administrative Personnel at the Johannesburg Office during the transition period w here the company
changed its strategy. Staff changes demanded that tasks had to be re-aligned to distribute an even w orkload amongst all.
Responsibilities and accountabilities w ere clarified regarding specific processes at the same time, ensuring that the
Administrators w ere in a better position to improve their efficiency, manage their w orkload pressure and their time to
everybody’s benefit.
Previous Work History
Position Central Administrator
Level Professional
Reporting To Divisional Manager, Regional Managers
Providing Additional Support to Area Managers and Field Force
Period January 2000 to December 2008
Company British American Tobacco South Africa
Job Function:
 Control budget ± 3.5 mil.
 Process all accounts on SAP System.
 Provide management support re. safety and security, contracts of service providers and lease agreements.
 Supervise temporary personnel.
 Compile various reports to provide support to management regarding operational matters.
 Manage Regional Office and its facilities aiming to provide the most comfortable, pleasant, safe and healthy environment to all
employees.
 Manage netBooks and “Pegasus” computer system utilised for field force.
 Provide training, guidance and support nationally as Super User of the above system.
 Assist and support Divisional Manager and IT Manager in the designing of tools to collate high quality information.
 Manage fleet of 60 vehicles.
 Responsible for buying and selling of assets, including vehicles.
 Management and processing of Staff Cigarette Benefit and w orking stock.

5. 5
 Monitoring progress of Distribution Excellence processes, implementing ow n Regional management strategies.
 Represent employees on Employment Equity Steering Committee, fulfilling the role of Secretary as w ell.
Position Administrative Secretary, Human Resources, Head Office
Level Professional
Reporting To Human Resources Director
Providing Additional Support to HR Managers
Period January 1999 to December 1999
Company Rothmans International SA / British American Tobacco South Africa
Job Function:
 Control budget, process invoices and manage quotations for HR and Training Department.
 Manage electronic diary of HR Manager.
 Weekly leave control and processing for Trade Marketing Division, compiling final figures at month end.
 Administration of Service Aw ards
 Compile Monthly HR Reports.
 Control Free Issues (Staff Benefit).
 Compile birthday list from systems to provide to all Regions.
 Compile Pow erPoint Presentations and minutes of meetings.
 Compile official letters re transfers, new appointments, increases, personnel requests, Workmen’s Compensation claims, etc.
 Book flights, rental vehicles, conference venues.
 Manage and control stationery.
 Special projects included quality inputs re the Procedure Manual and Pow erPoint Presentations for the Training Department.
 General typing and filing.
Position Secretary, Provincial Office
Level Professional
Reporting To Provincial Manager
Period March 1997 to December 1998
Company Rothmans International South Africa
Job Function:
 General Management and administration of office (secretary to 6 managers, ± 60 representatives).
 Management of leave periods for employees.
 Typing of Provincial Reports.
 Establishing and management of personnel files.
 Typing disciplinary hearings.
 General dealings w ith Wholesalers including the taking and placing of orders.
 Control stock of Representatives.
 Compile Pow erPoint presentations for training.
 Quality inputs in the compiling of Representative's Handbook.
 Administration of company vehicles regarding petrol claims, licensing, servicing, management payment of fines, etc.
 Booking of flights and rental vehicles.

6. 6
Position Temporary Secretarial and Administrative Assignments
Level Entry
Reporting To Training Manager / HR Manager / Customer Relations Manager
Period January 1996 to February 1997
Company ESKOM
Job Function:
 Various Assignments at ESKOM including general secretarial and administrative tasks, as w ell as the typing and compilation of
Training Manuals for Technicians.
Position Head of Music Centre / Secretary to PTA / Senior Housemistress
Level Management
Reporting To School Principal
Period January 1993 to December 1995
Company Chinese Kuo Ting School
Job Function: Head of M usic Centre
 Individual piano and recorder lessons, Choir, Operetta
 Administrative and Financial Controls
Job Function: Secretary to Parent Teacher’s Association
 Cashbook, Ledger, Journal to trial balance.
 Bank Reconciliation (R 60 000.00).
 Manage various other accounts.
 Manage School Tuck Shop.
 Type various forms, letters and minutes of meetings
 Plan social functions, normally dinners and dances for 300 people for fundraising. (Parent-Teachers Association)
Job Function: Senior Housemistress
 Management of all Hostel personnel w ith staff engagements on a frequent basis.
 General management of all activities concerning teachers, pupils, matrons, general assistants, buildings and grounds.
 Manage funds w ithin given budget.
 Control of all consumable and non-consumable stock.
 Control of all assets.
 Layout of gardens.
Position Teacher / Housemistress
Level Professional
Reporting To School Principal
Period January 1991 to December 1992
Company Gressw old Senior School
Job Function:
 General Teaching in Special Education – all academical subjects.
 Piano accompaniment and teaching of new songs to all pupils during assemblies.
 Choir Mistress.
 Guardian to 30 boys at the Gressw old Senior School Hostel.

7. 7
 Directing Nativity Play at both the school and the hostel.
Position Music Centre Teacher
Level Professional
Reporting To Head of Music Centre / School Principal
Period January 1985 to December 1990
Company Wendyw ood Primary School
Job Function:
 Individual piano, theory and harmony lessons
 Choir Mistress
 Directing Operetta involving all pupils (600) ranging from Grade 1 to Grade 7, and all staff members (30).
 Administrative and financial controls.
Position Secretary
Level Entry
Reporting To Dealer Principal
Period January 1984 to December 1984
Company Lyndhurst Toyota
Job Function:
 General Typing
 Control petrol pump money
 Claims
 Workshop Manager for 3 months
Previous Job Experience - External
Position Treasurer
Level Professional
Reporting To Chairperson
Period January 1992 to December 1995
Company Southern African Music Educators Society - SAMES
Job Function:
 Control funds (Membership Fees).
 General Bookkeeping.
 Compiling, managing and monitoring budget for National Conference held in July 1995.

8. 8
Achievements
 Successfully managed a Renovation Project on a Site w hich has been “moth-balled” for quite a number of years.
 Managing Regional Office Facilities and Budgets
 Provide training, guidance and support nationally as Super User of “Pegasus” system and assist and support Divisional and IT
Manager in the designing of electronic tools to collate high quality information.
 Obtained 2nd
Class in Bachelor of Arts w ith Honours Degree
 Appointment as Senior Housemistress
 Successfully directed School Operetta involving all pupils and staff members
Additional Information
 Formulate, design and implement various documents to successfully streamline processes nationally w ithin BATSA.
 Design and compile training manuals for new field force employees w ithin Rothmans International.
 Achieved status of Super User on softw are programmes utilised by the field force.
 Compiled training manuals on the use of the softw are for all Administrators w ithin BATSA.
 Successfully managed all Gauteng traffic offences incurred by the field force.
Competencies
 Accounting – Financial Management
 Communication – Oral and Written
 Computer and Internet
 Facilitation
 Management and Leadership
 Problem Solving
 Project Management
 Team Player
 Outstanding Work Quality
 Provide Assistance Outside Ow n Role
 Relationship Building
 Compiling of Reports
 Consulting and Coaching
 Occupational Health and Safety Management in Office Environment
 Precision typing
 Meticulous attention to detail in all job functions