Jackie Woodcock has over 20 years of experience in office management and administrative roles. She possesses strong organizational, time management, communication, and computer skills. Her previous roles include Office Manager/Accountant at Aldridge Auction House from 2002-2013, where she performed payroll, accounting, and administrative duties. She also worked as an Administrative Office Assistant at Canton College of Technology from 1995-2001 providing clerical, database, and customer support. Woodcock has an Associate's degree in Business Management from SUNY Canton and took various courses related to administration, customer service, and office operations at the University of Arizona from 1999-2006.

1. Jackie Woodcock
P.O. Box 149
Star Lake, NY 13690
(315)848-3523
jackiewoodcock742@yahoo.com
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SKILLS
I possess an organized approach with excellent time management skills. Excellent
communication skills, The ability to work well as part of a team and with the public, self
motivated, Computer literacy and keyboard skills, Accuracy in English spelling and grammar,
attention to detail, Knowledge of office equipment and usage, analytical research andmonetary
proficiency.
EXPERIENCE
Aldridge Auction House
Office Manager/Accountant
May 2002 - March 2013
Perform payroll functions, such as maintaining timekeeping information and processing and
submitting payroll.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or
invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Maintain scheduling and event calendars.
Locate and attach appropriate files to incoming correspondence requiring replies.
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as
presentations or expense, statistical, or monthly reports.
Arrange conference,meeting, or travel reservations for office personnel.
Provide services to customers, such as order placement or account information.

2. Canton College of Technology
Administrative Office Assistant
November 1995 - Sept 2001
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to
appropriate individuals.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating
paperwork, or maintaining documents, such as attendance records, correspondence,or other
material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for
repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons
according to their needs.
Complete forms in accordance with company procedures.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Make copies of correspondence or other printed material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Coordinate conferences, meetings, or special events, such as luncheons or graduation
ceremonies.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Conduct searches to find needed information, using such sources as the Internet.
Manage projects or contribute to committee or team work.
Mail newsletters, promotional material, or other information.
Order and dispense supplies.
Prepare conference or event materials, such as flyers or invitations.
EDUCATION
SUNY Canton

3. Canton, NY
Business Managment/Administration
Associates in Business Management
May 1993-1995
The University of Arizona
Tucson, AZ
Courses Taken:
1999-2002
Administrative Assistant/Management Basics
Information Management
Interpersonal Communications
Communications Technology
Professional Etiquette
2003-2004
Customer Service - Communication skills
Customer Relationship Management
Public Speaking and Communications
File Management and Storage
Office Operations and Procedures
2005-2006
Business Writing
Typing and Computer Keyboard Skills
Computer literacy
Composition and Creative techniques