The document discusses guidelines for designing service distribution channels. It suggests seeking physical manifestations of services and developing alternative contacts or logistics channels where none previously existed. Specific distribution alternatives are provided for services like airline tickets, education, library services, banking, repairs, and clothing collection. The goal is to design distribution approaches that meet customer needs and the nature of the specific service.
Humanitarian Logistics (2012)- importance of supply cells when planning for disasters. Create lifeboats round population centres to cater supplies for different types of disaster situations. Only deploying man power is insufficient mitigation. Emergency management must include associated pre-emptive stock and supply management - Synergy with existing cold chain capacities.
Humanitarian Logistics (2012)- importance of supply cells when planning for disasters. Create lifeboats round population centres to cater supplies for different types of disaster situations. Only deploying man power is insufficient mitigation. Emergency management must include associated pre-emptive stock and supply management - Synergy with existing cold chain capacities.
This is the presentation from the first monthly webinar on Market Engagement at CARE. It offers an overview of the difference between traditional M&E and M&E for value chain projects and introduces the CARE Guide to M&E for Value Chain Programming.
6.1 jan van_der_lee-collection_processing_marketingSilvia Sperandini
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This is the presentation from the first monthly webinar on Market Engagement at CARE. It offers an overview of the difference between traditional M&E and M&E for value chain projects and introduces the CARE Guide to M&E for Value Chain Programming.
6.1 jan van_der_lee-collection_processing_marketingSilvia Sperandini
On December 8 and 9, a Dairy Expert Roundtable Meeting on “Competitive Dairy Value Chains in Southeast Asia” was held in Muak Lek, Thailand. In this regional meeting, participants from six countries in Southeast Asia discussed how the relatively small dairy value chains could be more competitive and sustainable.
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Embracing GenAI - A Strategic ImperativePeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
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June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
Acetabularia Information For Class 9 .docxvaibhavrinwa19
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2. Wholesalers
Duties?
- Take ownership of goods where agents do not
- Storage
- Reduce physical contact cost between producer and consumer i.e.
customer service costs
- Could take on marketing responsibilities
3. Retailers
NB role in distribution of products
- Strong personal relationship with customer
- Hold several brands and products
- Offer credit to consumers
- P&S promoted & merchandised
- Sets final price … well, not always
- Brand name
4. Agents
Secure order for producer and takes
commission.
No title of goods.
“Stockist agent” could hold consignment
stock.
Difficult to keep control due to
distances.
8. International distribution channel
Overseas
franchisor Local
(Coke USA) manufacturer
(Amalgamated
Bottling
Industries) Local
wholesaler
(Makro)
Local retailer
(corner café)
Consumer
9. Planning an international distribution system
SA producer/ manufacturer/ supplier
SA intermediary:
-International trading
company
-Export merchant
-Agent
- Resident buyers
- Allied manufacturers
- Export management
company
- Export commission
house
Indirect exporting D Direct exporting
Foreign intermediary: Direct investment:
-Merchants
Transfer of -Sales subsidiary
- Agents expertise or ideas: - Manufacturing
- Importers -Licensing subsidiary Strategic alliances
- Wholesaler - Joint ventures
- Franchising - Foreign branch
- Retailer
- Industrial distributor - Contracting subsidiary
Foreign markets and customers
10. The distribution channel for industrial
materials
Trading company User
Wholesaler User
Manufacturer Wholesaler User
Sales company Dealer User
Wholesaler Distributor User
11. Intermediaries involved in the industrial
distribution of food products
Consumables
Agricultural Food service
goods
commodities manufacturers providers
Restaurants
Retail food Consumer
chains
Supermarkets
Food Wholesale/
Processors
producers Distributors
12. The flow of industrial products in the
distribution of food products
Chemicals/ Packaging
Farmers
materials
Ingredient processers
Food and packaged
Grocery wholesaler goods processers
Food service distributor
Supermarket
Take-away
Restaurant
outlet
Eat food at home
Eat food @
Take-
restaurant or
food outlet away
13. The typical distribution channel
Choice depends on
target market,
marketing
objectives and
the nature of the
product
16. The service act
Nature of the product People Things
Tangible actions Directed at the body Goods and physical
possessions
Intangible actions Directed at the mind Intangible assets
17. The service act
Nature of the product People Things
Tangible actions Directed at the body Goods and physical
possessions
Intangible actions Directed at the mind Intangible assets
18. The service act
Nature of the product People Things
Tangible actions Directed at the body Goods and physical
possessions
Intangible actions Directed at the mind Intangible assets
19. The service act
Nature of the product People Things
Tangible actions Directed at the body Goods and physical
possessions
Intangible actions Directed at the mind Intangible assets
20. The service act
Nature of the product People Things
Tangible actions Directed at the body Goods and physical
possessions
Intangible actions Directed at the mind Intangible assets
21. Method of service delivery
Availability of service outlets
Nature of interaction Single site Multiple set sites
between C and service
organisation
C goes to service
organisation
Service organisation goes
to c
C and service organisation
transact at arm’s length
i.e. mail or electornic
communication
22. Method of service delivery
Availability of service outlets
Nature of interaction Single site Multiple set sites
between C and service
organisation
C goes to service
organisation
Service organisation goes
to c
C and service organisation
transact at arm’s length
i.e. mail or electornic
communication
23. Method of service delivery
Availability of service outlets
Nature of interaction Single site Multiple set sites
between C and service
organisation
C goes to service
organisation
Service organisation goes
to c
C and service organisation
transact at arm’s length
i.e. mail or electornic
communication
24.
25.
26.
27.
28.
29. Method of service delivery
Availability of service outlets
Nature of interaction Single site Multiple set sites
between C and service
organisation
C goes to service
organisation
Service organisation goes
to c
C and service organisation
transact at arm’s length
i.e. mail or electornic
communication
30. Method of service delivery
Availability of service outlets
Nature of interaction Single site Multiple set sites
between C and service
organisation
C goes to service
organisation
Service organisation goes
to C
C and service organisation
transact at arm’s length
i.e. mail or electornic
communication
31. Method of service delivery
Availability of service outlets
Nature of interaction Single site Multiple set sites
between C and service
organisation
C goes to service
organisation
Service organisation goes
to c
C and service organisation
transact at arm’s length
i.e. mail or electornic
communication
32. Method of service delivery
Availability of service outlets
Nature of interaction Single site Multiple set sites
between C and service
organisation
C goes to service
organisation
Service organisation goes
to c
C and service organisation
transact at arm’s length
i.e. mail or electornic
communication
33. Method of service delivery
Availability of service outlets
Nature of interaction Single site Multiple set sites
between C and service
organisation
C goes to service
organisation
Service organisation goes
to c
C and service organisation
transact at arm’s length
i.e. mail or electornic
communication
34. Guidelines for designing service channels
Distribution alternatives and strategies
- At airline’s own outlet
- Telephone directly from airline
- Telephone from travel agent
Airline tickets
- Internet
- Delivery to C
Seek physical
manifestation of
services
- Direct classroom contact
- Televised lecturers
- Web-based training
Education
- Combining contact with a distance-learning
approach
- CDR/ course website
35. Guidelines for designing service channels
Distribution alternatives and strategies
- Travelling bus
- Mail-order books
Library services - Interlibrary loans
- Web-based access to periodicals and journals
Develop
alternative
contacts
- Personal banker coming to your office
Bank - Internet banking
- Purchase cell phone air time @ ATM
36. Guidelines for designing service channels
Distribution alternatives and strategies
- Repair my fridge at my home
Repairs - Handyman services at my home
Develop logistics
channels where
none existed
before
- Collect clothing to be dry-cleaned
- Inthebag.co.za
Collection and
- Buying executive wardrobe and personal items
delivery
from office via telephone, catalogue or selecting
from samples brought to office
