1. TRACI R. GREEN
Pittsburgh, PA 15206
traci.green22@yahoo.com
PROFILE & KEY COMPETENCIES
Resourceful and dedicated administrative assistant with over 20 years of clerical and organizational experience. Valued by
supervisors for individual initiative as well as commitment to team work. Proven leader with the ability to deliver results in
high-pressure situations. Skills (S), Knowledge (K) and Abilities (A).
(S) Type 65 – 70 wpm (K) Medical Terminology
(S) Effective written and communication skills (K) Accounts payable / receivable, accounting principles
(S) Proficient in Microsoft Office (Word, Excel, PowerPoint) (K) Event and conference planning
(S) Team building / Supervisory skills (K) Graphic Design
(A) Effective interaction as a leader or a team member
(A) Adept at listening, understanding and responding positively to customer /staff requests.
(A) Ability to adapt to changing assignments and multiple priorities.
(A) Capable of managing multiple tasks and successfully meeting deadlines.
PROFESSIONAL EXPERIENCE
UPMC Health System, Pittsburgh,PA January 2004 – Present
Administrative Assistant - Intermediate
Provide administrative support for 21 Anesthesia physicians, responsible for organizing and coordinating office operations
and procedures in 1 of 4 anesthesia offices, review and approve supply requisitions,allocation of resources to enable task
performance, maintain office records and equipment, orient and train new employees, supervise student workers, ensure
security and confidentiality of office/physician data, liaise with 3 additional anesthesia offices, coordinate office staff
activities to ensure maximum efficiency.
 Introduced a user friendly electronic filing systemwhich reduced file retrieval time by 30%.
 Collaborated with resident office to centralize the document database for enhanced retrieval of credentialing
information.
 Accelerated the appointment systemin our department by incorporating an interactive calendar resulting in more
accurate appointment recording.
Accenture, Pittsburgh, PA January 2000 – August 2003
Executive Assistant
Provided administrative support for several executives as part of a shared team, composed and tracked extensive travel
arrangements and schedules,managed and coordinated executive’s calendar for meetings, events and client engagements,
monitored e-mail and kept executive apprised of action items, managed executives time charges and time report activities,
developed executive reports, received and directed incoming phone inquiries.
 Demonstrated graphic design abilities by assisting executives with promotional activities for clients.
 Achieved appreciation letter for arranging team meetings and publishing accurate minutes .
Prior Professional Experience
UPMC Health System Front Desk Assistant November 1998 – December 1999
United Mental Health Junior Administrative Assistant June 1996 – November 1998
EDUCATION AND TRAINING
Training, Inc. January 1990 – April 1990
 Certificate in General Office Skills
Community College of Allegheny County January 1989 – November 1989
 Course of Study: Medical Records Technology