1. SUSAN SILVERBOARD
Atlanta, Georgia
Residence: 404.636.4856 ● Cell: 404.667.7789 ● sskaufman@comcast.net
SUMMARY OF QUALIFICAT IONS
Successful executive assistant and administrative assistant with proven ability to prioritize and process
multiple high priorities in changing, fast-paced environment. Computer proficient. Conscientious,
caring professional who interfaces well with all types of individuals.
Core Strengths
 Able to anticipate, analyze and resolve complex issues to accomplish tasks
 Excellent written and verbal communication skills
 Flexible with outstanding organizational and efficiency skills
 Ability to study and assimilate situation to propose workable solutions
 Relationship builder with outstanding interpersonal skills
 Excellent ability to process multiple tasks in fast-paced, deadline-driven environment
 Self-starter, great initiative, and team player
 Detail oriented
PROFESSIONAL EXPERIENCE
AHAVATH ACHIM SYNAGOGUE – Atlanta, Georgia 1993 - 2015
Executive Assistant to Senior Rabbi, Assistant Rabbi, (Assistant to the Cantor which involved complex
responsibilities), Administrate the Bar/Bat Mitzvah Program, (Began as part-time Assistant to Religious School
Director), Administrative Assistant
Recruited to support operations of one of the largest conservative synagogues in the United States , at the outset
consisting of approximately 1400 families, with my tenure beginning part-time rising to the level of Executive
Assistant simultaneously to two rabbisfull-time. Schedule and track appointments for clergies’ complex calendars,
create and maintain various databases, represent the clergy in all interactions and facilitated communication with
community, administrated rabbi-led synagogue travel missions, and engage in Internet-based research.
Administrated the Bar/Bat Mitzvah program, production and design of significant numerous booklets and
pamphlets.
Selected Accomplishments:
 Transitioned with great flexibility and adapted to the routinely changing office staff, synagogue staff,
executive directors and periodic clergy change over my almost twenty-three year tenure.
 Enhanced efficiency by developing and implementing organizational procedures covering
communication, honors, and lifecycle events.
 Saved organization thousands ofdollars by producing and designing in-housepublications and printed
media for holiday, service, resource guides, Sisterhood cookbook, holiday bookmarks, and lifecycle
events.
 Founded/conceptualized and implemented an organized Torah Reading/Prayer library and filing
system for complex cantorial holiday audiotapes and filing system for duplicated prayer reading
materials used for congregational assignments/teaching.
 Instituted a year in advance process for preparation and procedural integrity within t he Bar/Bat
Mitzvah program and threeyears in advanceprocess for a dateapplication system,positively impacting
clergy, staff and congregational morale.
 Credited with successful performance of two full-time positions, with adept and diplomatic
management of teams and with improving and facilitating congregational/staff
communication/relations.
 Managed synagogue’s response for communicating all lifecycle events, maintaining records, creating
inventory ofprocesses involved in each lifecycle event which allowed clergy to see at a glance the steps
taken/completed.

2. SUSAN SILVERBOARD
Residence: 404.636.4856 ● Cell: 404.667.7789 ● sskaufman@comcast.net
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T HE ARTS CONNECTION ART GALLERY - Atlanta, Georgia 1989 – 1993
Assistant to Gallery Owner
Created salaried position from volunteer position and assisted with management of client and customer contacts
for a gallery database of 400 artists plus numerous additional artists cultivated for one -time showings. Screened
phone calls: scheduled artists, communicated guidelines, and tracked/labeled consignment inventory. Supported
production/advertising of art openings, gallery sales.
Selected Accomplishments:
 Improved marketing and promotional activities by disbursing show schedules to media organizations,
created promotional flyers and designed professional biographic materials.
 Created idea for an exhibit featuring local and international European artists,which enhanced public
perception, widened appeal and increased exposure.
 Championed monthly press releases,researching and compiling databaseofpublications and broadcast
stations, composing text and choosing accompanying artwork graphics that stimulated client interest.
 Created and implemented administrativeprocedures that improved operational efficiencies.
PREVIOUS PROFESSIONAL EXPERIENCE
Grady Memorial Hospital –Atlanta, Georgia: Medical Secretary and Assistant to the Director of
Neuroradiology and Neuro-arteriography. Typed reports, kept track ofimages; interfaced with and engaged
interns, residents and fellows in triaging their patients for the CT scanner.
T he Elaine Clark Variety Center for Exceptional Children (School for Multiply and Severely Handicapped
Children) – Atlanta, Georgia: Secretary and Receptionist. Correspondence, kept lists of students and
transportation staff, answered phones, assisted Director, Assistant Director and Lead Teachers, interfaced with
parents.
Dr. Harvey Spark,Pediatrician – Nashville, Tennessee: Physician’s Assistant. Managed back office bringing
patients back and preparing them to receive the doctor, interfacing with parents and patients, performed various
tests via microscope, centrifuge, cultures,hearing and vision screening,took and developed x-rays, gave injections.
Home Insurance Company (Full Line Insurance Company) – Atlanta, Georgia: Loss Claims Clerk. Received
information by phonefrom insuredclientsregarding accidents and recorded details onto claimform forprocessing.
EDUCAT ION
University of Tennessee – Knoxville, Tennessee
Dekalb Technical College – Atlanta, Georgia: Certificates in Dos, Windows