1. Patricia Medina
hometeammedina@verizon.net
17629 Alora Ave.
Cerritos, CA 90703
Cell: (562) 714-0882
WORK EXPERIENCE
Kaiser Permanente Medical Center, Downey,CA
Administrative Services Supervisor- Staff Education January 2007- Present
 Supervising daily operations of the department while actively assisting and providing
direction to multiple subordinates functioning in various capacities within the department.
 Coordinating and overseeing of multiple department projects conducted throughout the
medical center.
 Creating processes within the medical center to maximize efficiency for room scheduling and
media presentations.
 Collaborating with Department Administrator to develop short and long term department
goals and objectives.
 Managing and administering department budget and also analyzing staffing to ensure
appropriate support throughout Department of Staff Education.
 Addressing and resolving problems and complaints brought forward by client departments,
managers, or members.
 Maintaining compliance with department and organizational policies and procedures.
Project Analyst- Staff Education November 2000- January 2007
 Organized project tasks, structured information collection activities, and developed timetables
for completion of project-based tasks.
 Issued and distributed statistical reports as required from service area leaders/department
administrators regarding mandatory and other educational classes.
 Provided training and oversight for medical secretaries and other staff regarding class
registration, data entry, and the insurances of continuing education certificates.
 Responsible for analyzing and interpreting data as well as presenting findings and
recommendations to multiple management levels.
 Developed mechanisms to identify and track best practices for education documentation.
Intermediate Clerk- Staff Education May 1995- November 2000
 Created databases on Access program to properly maintain and analyze records for multiple
medical centers.
 Managed data collections for various sources, compiled and reviewed information, and
prepared reports for distribution to various management levels.
 Provided clerical services for the department including creation and assembling of workshop
and presentation materials.
 Designed and implemented a more efficient class scheduling and class registration methods.
On-Call Clerk- Pathology Department May 1992- May 1995
SKILLS AND ABILITIES
 Competent in MS Word, MS Excel, MS PowerPoint, Lotus Notes, Access
 Bilingual- Spanish
 Certified California Notary
 Current California RealEstate License