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Marcus K. Thompson
Bachelor of Science Applied Sociology
91 Byron Drive  Richmond Hill, GA 31324  (910) 551-2869  marcuskthompson@hotmail.com
Profile
As a responsible, motivated and culturally aware professional; I facilitate communication while valuing individual
diversity and education. Efficiency in professional management and report systems while managing team members data
collection and reports while achieving and surpassing company growth and retention. Career successes include
service excellence, successful below budget project completion, open-ness to
continuous learning and the ability to effectively communicate with people of
diverse cultures and ages.
Skills Summary
 Project Management for
45 employees
 Professional Written
Correspondence
 Silkroad - Extensive
 Microsoft Office
 Self-Motivated
 CPT, ICD-9
 DBCS, Power MHS,
ANSIR
 72 wpm
 Misys Tiger, Misys
EMR
 ADP - Payroll
 Effective Time
Management
 Goal Attainment
 ATS – Applicant
Tracking System
 Evaluations
 Outcome Review
 Subject Matter
Expert in Excel
 Employee Diversity
Coordination
 Responsible/ Dependable
 Adaxis/HES skills
 Everify experience
 Professional Visual, Verbal
and written Presentations
 1:1 and large group instruction
 Retention Coordinator
 Misys Tiger, Misys EMR
Professional Experience
REAL ESTATE BROKER, REALTOR
 Faculty/Staff Educator Point Of Contact
 Evaluate Personnel Work Performance
 Interfaces with Staff Placement and Retention
 Daily Acuity Evaluation to Determine Staff Cohesion
 Monthly staffing ; Budgeting
 Rounding on patients and family members
 Member of HIP Hospital Innovation/ Improvement Project
 Monthly Staff Focus Project Coordinator
 Board Certified and member of the National Association of Realtors (NAR)
 Coordinated Professional Loan Underwriting
 Rated Top-Producer
 100% satisfaction rate among clients
CALCULATIONS ANALYST
 Company Calculations Lead Trainer
 Spreadsheet Retirement Benefits Case Management
 Account Management For The Neiman Marcus Group, BASF, Alliant Techsystems INC, Coors, DHL Holdings,
Blount and Fanuc Robotics
 Daily patient acuity evaluation of units assigned to determine daily staffing
 Monthly staffing ; Budgeting
 Rounding on patients and family members
 Member of HIP Hospital Innovation/ Improvement Project
Page | 1
Marcus K. Thompson
Bachelor of Science Applied Sociology
91 Byron Drive  Richmond Hill, GA 31324  (910) 551-2869  marcuskthompson@hotmail.com
 Pioneered a Plan for Elements of Process, Increasing Process Flow, Decreasing Trouble Spots and Tracking
Historical Data
 Launched A High Efficiency Trending System Creating Solutions Including Black Belt Projects
HR - OFFICE MANAGEMENT
 Directly Facilitate the Delivery of Professional Services
 Onboarding Experience
 Coordinate Personnel Education Policy
 Employee Conflict Resolution Coordinator
 Silkroad - Extensive
 ADP - Payroll
 ATS – Applicant Tracking System
 Adaxis/HES skills
 Everify experience
 Staff Performance Based Evaluation
 Successfully Maintained Office Flow While Operating Below Budget Increasing Revenue
 Statistical Data Analysis of Loss, Gains and Open Requisitions
 Initiated Infrastructure Development
 Established New Patient Pay Policies
 Incorporated Training Programs for Misys Healthcare Systems
 Supervision of Daily Activity and Client/Staff Interaction
 Company Payroll Budgeting
 Project Management for New Office Construction est. $900,000
Employment History
HARGRAY COMMUNICATIONS, HILTON HEAD ISLAND, SC
HR Generalist/Recruiter
Full Time 2016 - Current
PEOPLE SCOUT, CHICAGO, IL
Recruiter/Staff Coordinator
Full Time 2013 - 2016
PRUDENTIAL PENFED REALTY, FAYETTEVILLE NC
Top Broker/Agent
Part Time 2009-2012
FIDELITY INVESTMENTS, RALEIGH NC
Senior Benefit Calculations Analyst
Full Time 2005 – 2011
CAROLINA HEART PHYSICIANS, FAYETTEVILLE NC
Office Manager
Full Time 2004 - 2005
Education
NORTH CAROLINA STATE UNIVERSITY–RALEIGH, NC 2003
BACHELOR OF SCIENCE IN APPLIED SOCIOLOGY
ELECTED COLLEGE AMBASSADOR
Page | 2
Marcus K. Thompson
Bachelor of Science Applied Sociology
91 Byron Drive  Richmond Hill, GA 31324  (910) 551-2869  marcuskthompson@hotmail.com
UNIVERSITY OF PHOENIX
MASTERS IN BUSINESS ADMINISTRATION, EXECUTIVE MANAGEMENT 2013
References
On request
Page | 3

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MarcusKThompsonResume2016

  • 1. Marcus K. Thompson Bachelor of Science Applied Sociology 91 Byron Drive  Richmond Hill, GA 31324  (910) 551-2869  marcuskthompson@hotmail.com Profile As a responsible, motivated and culturally aware professional; I facilitate communication while valuing individual diversity and education. Efficiency in professional management and report systems while managing team members data collection and reports while achieving and surpassing company growth and retention. Career successes include service excellence, successful below budget project completion, open-ness to continuous learning and the ability to effectively communicate with people of diverse cultures and ages. Skills Summary  Project Management for 45 employees  Professional Written Correspondence  Silkroad - Extensive  Microsoft Office  Self-Motivated  CPT, ICD-9  DBCS, Power MHS, ANSIR  72 wpm  Misys Tiger, Misys EMR  ADP - Payroll  Effective Time Management  Goal Attainment  ATS – Applicant Tracking System  Evaluations  Outcome Review  Subject Matter Expert in Excel  Employee Diversity Coordination  Responsible/ Dependable  Adaxis/HES skills  Everify experience  Professional Visual, Verbal and written Presentations  1:1 and large group instruction  Retention Coordinator  Misys Tiger, Misys EMR Professional Experience REAL ESTATE BROKER, REALTOR  Faculty/Staff Educator Point Of Contact  Evaluate Personnel Work Performance  Interfaces with Staff Placement and Retention  Daily Acuity Evaluation to Determine Staff Cohesion  Monthly staffing ; Budgeting  Rounding on patients and family members  Member of HIP Hospital Innovation/ Improvement Project  Monthly Staff Focus Project Coordinator  Board Certified and member of the National Association of Realtors (NAR)  Coordinated Professional Loan Underwriting  Rated Top-Producer  100% satisfaction rate among clients CALCULATIONS ANALYST  Company Calculations Lead Trainer  Spreadsheet Retirement Benefits Case Management  Account Management For The Neiman Marcus Group, BASF, Alliant Techsystems INC, Coors, DHL Holdings, Blount and Fanuc Robotics  Daily patient acuity evaluation of units assigned to determine daily staffing  Monthly staffing ; Budgeting  Rounding on patients and family members  Member of HIP Hospital Innovation/ Improvement Project Page | 1
  • 2. Marcus K. Thompson Bachelor of Science Applied Sociology 91 Byron Drive  Richmond Hill, GA 31324  (910) 551-2869  marcuskthompson@hotmail.com  Pioneered a Plan for Elements of Process, Increasing Process Flow, Decreasing Trouble Spots and Tracking Historical Data  Launched A High Efficiency Trending System Creating Solutions Including Black Belt Projects HR - OFFICE MANAGEMENT  Directly Facilitate the Delivery of Professional Services  Onboarding Experience  Coordinate Personnel Education Policy  Employee Conflict Resolution Coordinator  Silkroad - Extensive  ADP - Payroll  ATS – Applicant Tracking System  Adaxis/HES skills  Everify experience  Staff Performance Based Evaluation  Successfully Maintained Office Flow While Operating Below Budget Increasing Revenue  Statistical Data Analysis of Loss, Gains and Open Requisitions  Initiated Infrastructure Development  Established New Patient Pay Policies  Incorporated Training Programs for Misys Healthcare Systems  Supervision of Daily Activity and Client/Staff Interaction  Company Payroll Budgeting  Project Management for New Office Construction est. $900,000 Employment History HARGRAY COMMUNICATIONS, HILTON HEAD ISLAND, SC HR Generalist/Recruiter Full Time 2016 - Current PEOPLE SCOUT, CHICAGO, IL Recruiter/Staff Coordinator Full Time 2013 - 2016 PRUDENTIAL PENFED REALTY, FAYETTEVILLE NC Top Broker/Agent Part Time 2009-2012 FIDELITY INVESTMENTS, RALEIGH NC Senior Benefit Calculations Analyst Full Time 2005 – 2011 CAROLINA HEART PHYSICIANS, FAYETTEVILLE NC Office Manager Full Time 2004 - 2005 Education NORTH CAROLINA STATE UNIVERSITY–RALEIGH, NC 2003 BACHELOR OF SCIENCE IN APPLIED SOCIOLOGY ELECTED COLLEGE AMBASSADOR Page | 2
  • 3. Marcus K. Thompson Bachelor of Science Applied Sociology 91 Byron Drive  Richmond Hill, GA 31324  (910) 551-2869  marcuskthompson@hotmail.com UNIVERSITY OF PHOENIX MASTERS IN BUSINESS ADMINISTRATION, EXECUTIVE MANAGEMENT 2013 References On request Page | 3