1. TRACEY RUEHLE
OFFICE SUPPORT SPECIALIST
Southgate, Michigan  734-486-2858  traceyruehle77@gmail.com
(Linked In Profile: https://www.linkedin.com/in/tracey-ruehle-13b69499)
Career Summary: Motivated, Results-Oriented Attitude, Professional Integrity
Technical/Office Skills: July 2015-June 2016 Global Information Technology Lathrop Village, MI
Microsoft Office Suite 2013: Excel, Word, Outlook, PowerPoint
 Microsoft 2016: word processing: drafting letters, formatting templates, creating company documents, policy and procedure
manuals, interoffice memos, employee and client demographics and requests for formal company letters,
 Excel entry for business operations: creating spreadsheets and entering accurate payroll and tax records, input client service
information into relevant billing software,
 Proven experience with organization, planning and time management with the ability to multitask and prioritize daily
workload(s) independently as required and perform work accurately with detail orientation
 Clear, concise communication and interpersonal abilities; customer service representative, friendly, positive and courteous
with a ready smile and warm manner
 Strategic planning and team oriented solutions; strong work ethic and career directed
 Performance driven with office management duties:
Maintenance of monthly financial statements; recording banking and balancing transactions
Daily data entry, specific to staffing agency policy and procedures
Successfulteam leader and advocate; specific to client based developmental service responsibilities; assisting with
daily duties, prioritizing conflicting needs while handling matters expeditiously and successfully
EmploymentExperience:
Grace Point LLC., Dearborn, Michigan October 2016- 2017
Administrative Office Assistant
Communication: Answering and directing incoming and outgoing phone messages. Liaison with appropriate business
personnelensuring company required inquiries are met accordingly. Contact with clients, visitors and employees, directing,
answering and completing requests as needed. Checking staff time schedules for accuracy correcting payroll errors prior to
issuing checks
Multitasking: Ability to determine completion of office tasks applying time management and organizational skills,
diligence and importance of priority.
Organization and Interpersonal Skills: Implement an easily accessible computer and hard copy filing system. Assist with
hiring process,selecting candidates using Indeed,create template outlining job requirements, assess and outline
qualifications, preparation of paperwork, interview and screening process,in service training
Initiative and problem-solving abilities: Remaining calm and assertive as needed to help resolve conflicting situations. Offering
support and potential suggestions to improve business and office procedures. researching inquiries utilizing web browsers,
photocopying, filing, scanning, faxing

2. Tracey Ruehle
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Benmar Design and Display, Southgate, Michigan October 2014-2015
Production Laborer
 Fabrication process:utilizing various hand-tools:electric screw drivers, drills, sanders,and pallet jack to assemble kiosk
components
 Assembly line procedure to ensure quality and quantity of product according to company standards and contract stipulations
Trentwood Farms, Southgate, Michigan February 2013-2014
Customer Service Representative
 Courteous, prompt and efficient customer service
 Promote friendly assistance,accompaniment and suggestive selling
 Complete deli responsibilities such as refilling counters, prepared foods and ordered trays
 Independent and team member work ethic, and ongoing training of new employees
 Maintain a clean, safe and orderly environment
Forward House of London, London, Ontario, Canada April 2003-2012
Developmental Services Worker
 Lead and delegate responsibilities among team members as required, with the capacity to function accordingly in a diverse,
professional team
 Administrative: create and document client’s information associated with policy and procedure requirements
 Serviced the diverse needs of supported individuals with specialized and related experience
 Participate in interdisciplinary care planning, promoting positive and therapeutic relationships
 Capacity to function accordingly as a full-time group home leader in a multidisciplinary team
 Advocate on behalf of those individuals needing continual support and consideration with prompt, accurate and effective
care, assessment and treatment strategies
Education:
 Fanshawe College, London, Ontario, Canada 2008: Developmental Services Worker
 Global Information Technology,Lathrop Village, Michigan 2016: Microsoft Office Specialist
Certifications/Achievements:
 Microsoft Office Specialist 2013
 ACT, 2015: National Career Readiness Certificate
 Microsoft Office Specialist 2013
 Developmental Services Worker