Since Everise quickly transitioned to a home-based support model in March, our people have now had time to adjust to a work-from-home environment. This report seeks to answer critical questions leaders have about the long-term sustainability of a remote model in Asia focusing on key metrics.
This presentation was made for a webinar, by Viventis.
Shaping the Sustainable Organization | Accentureaccenture
Accenture helps companies unlock the business and environmental value of organizational sustainability by strengthening their sustainability DNA. Read more.
Federal Technology Vision 2021: Full U.S. Federal Survey Findings | Accentureaccenture
Leaders don’t wait for a new normal, they build it. The Accenture Federal Technology Vision 2021 identifies five key trends that agencies must address to lead in the post-pandemic world. Explore the full survey findings here. https://accntu.re/3sIBI0k
This document discusses key trends from the Accenture Technology Vision 2021 report as they relate to higher education. It highlights how higher education institutions can become "Masters of Change" by embracing new mindsets and models for delivering on their mission through technologies like cloud, AI and intelligent platforms. The trends discussed include strategically architecting technology foundations, leveraging digital twins and simulations, democratizing technology access, supporting remote work and learning, and developing multiparty systems and data sharing through partnerships. The document emphasizes that higher education leaders must reinvent their approach and operating models to take advantage of these emerging technologies.
Organizations are under greater pressure to deliver value for all stakeholders to create a more sustainable and equitable world. Achieving short-term and long-term financial performance while addressing the interests of all stakeholders and wider society requires a wider set of leadership qualities.
The World Economic Forum’s Forum of Young Global Leaders and Global Shapers Community, in collaboration with Accenture, identify the Five Elements of Responsible Leadership that will be critical in the 2020s: Stakeholder Inclusion, Emotion & Intuition, Mission & Purpose, Technology & Innovation, and Intellect & Insight. We show that companies that achieve both top-tier innovation and sustainability & trust enjoy superior financial performance; and that these profitable trusted innovators also commit to the Five Elements of Responsible Leadership.
Read the full report: https://accntu.re/36UC0pq
Architecting the Future Digital Workplace to Create the Best Employee ExperienceDave Millner
The document discusses how organizations can architect the future digital workplace to create the best employee experience. It argues that digital transformation requires not just new technologies but new ways of working that empower employees. To maximize digital change, organizations need new capabilities like predictive analytics, personalized change experiences, and data-driven decision making. The best companies will create an employee experience focused on belonging, purpose, achievement and happiness through aligned talent practices, personalized experiences, meaningful jobs, and trust in leadership.
We focus on finding new ways to apply technology and invention to create a positive and lasting impact for people and communities. Our 2017 Corporate Citizenship Report explores our goals, progress and performance across our global operations during our most recent fiscal year. Learn more: https://accntu.re/2GBVqoZ
Shaping the Sustainable Organization | Accentureaccenture
Accenture helps companies unlock the business and environmental value of organizational sustainability by strengthening their sustainability DNA. Read more.
Federal Technology Vision 2021: Full U.S. Federal Survey Findings | Accentureaccenture
Leaders don’t wait for a new normal, they build it. The Accenture Federal Technology Vision 2021 identifies five key trends that agencies must address to lead in the post-pandemic world. Explore the full survey findings here. https://accntu.re/3sIBI0k
This document discusses key trends from the Accenture Technology Vision 2021 report as they relate to higher education. It highlights how higher education institutions can become "Masters of Change" by embracing new mindsets and models for delivering on their mission through technologies like cloud, AI and intelligent platforms. The trends discussed include strategically architecting technology foundations, leveraging digital twins and simulations, democratizing technology access, supporting remote work and learning, and developing multiparty systems and data sharing through partnerships. The document emphasizes that higher education leaders must reinvent their approach and operating models to take advantage of these emerging technologies.
Organizations are under greater pressure to deliver value for all stakeholders to create a more sustainable and equitable world. Achieving short-term and long-term financial performance while addressing the interests of all stakeholders and wider society requires a wider set of leadership qualities.
The World Economic Forum’s Forum of Young Global Leaders and Global Shapers Community, in collaboration with Accenture, identify the Five Elements of Responsible Leadership that will be critical in the 2020s: Stakeholder Inclusion, Emotion & Intuition, Mission & Purpose, Technology & Innovation, and Intellect & Insight. We show that companies that achieve both top-tier innovation and sustainability & trust enjoy superior financial performance; and that these profitable trusted innovators also commit to the Five Elements of Responsible Leadership.
Read the full report: https://accntu.re/36UC0pq
Architecting the Future Digital Workplace to Create the Best Employee ExperienceDave Millner
The document discusses how organizations can architect the future digital workplace to create the best employee experience. It argues that digital transformation requires not just new technologies but new ways of working that empower employees. To maximize digital change, organizations need new capabilities like predictive analytics, personalized change experiences, and data-driven decision making. The best companies will create an employee experience focused on belonging, purpose, achievement and happiness through aligned talent practices, personalized experiences, meaningful jobs, and trust in leadership.
We focus on finding new ways to apply technology and invention to create a positive and lasting impact for people and communities. Our 2017 Corporate Citizenship Report explores our goals, progress and performance across our global operations during our most recent fiscal year. Learn more: https://accntu.re/2GBVqoZ
This document provides an overview of startup accelerator programmes. It defines accelerators as programmes that typically offer pre-seed investment, focus on small teams rather than individuals, provide time-limited support over 3-6 months through programming and mentoring, and work with cohorts of startups. While accelerators can vary, this defines the core model born from Y Combinator. The document notes that accelerators differ from other incubation supports like angel networks, business competitions, co-working spaces, and entrepreneurship courses, which do not on their own constitute an accelerator. It aims to help readers understand accelerators and consider setting one up through framing key strategic choices and common practices.
Internet Impact on Global GDP - Worldwide StatisticsVaibhav Agarwal
The Internet contributes significantly to economic growth and wealth creation. It accounts for 3.4% of GDP in 13 major countries studied, and was responsible for 21% of GDP growth in mature economies over the past 5 years. The Internet creates jobs, with 2.6 jobs created for every job lost. 75% of the Internet's economic impact comes from increased productivity in traditional industries. Public and private stakeholders should focus on expanding access, boosting supply ecosystem, skills development, and data policies to fully realize the Internet's potential.
Værdien af Identity & Access Management, Jan Quach, AccentureIBM Danmark
This document summarizes an Identity & Access Management (IAM) presentation given by Jan Quach and Aditya Jayanthi of Accenture. It outlines Accenture's work with VELUX to define an IAM strategy and implementation approach. The presentation covers the companies' visions, Accenture's step-by-step approach, progress along the journey thus far including quick wins, and benefits realized. It concludes with dos and don'ts for successful IAM programs.
Productivity Anywhere: the Future of Work for Utilitiesaccenture
The document discusses the future of hybrid and remote work in the utilities industry. It finds that most employees want a hybrid model where they can work remotely 25-75% of the time. However, certain roles must remain fully onsite. Successful hybrid and remote work requires meeting employees' fundamental needs, supporting their well-being, and having strong organizational resources and leadership. Companies should focus on empowering employees to be productive anywhere through flexibility, training, and trust-building.
Advancing the Missing Middle Skills for Human-AI Collaboration accenture
This document discusses skills needed for human-AI collaboration. It identifies a "missing middle" of skills required for roles that involve both human and machine work. These middle skills include creativity, complex reasoning, and socio-emotional skills. The document outlines 10 core intelligences needed for human-AI collaboration, including physical, strategic, practical, and interpersonal skills. It argues that developing these skills requires mutual readiness for change from workers and employers, accelerated ability through new learning methods, and shared value in developing skills.
4th Wheel undertakes research, advocacy and consulting in the field of Corporate Social Responsibility (CSR). Our services include CSR planning, implementation, partnerships, monitoring & evaluation, documentation and reporting. Tata Power, Accenture, Adani Foundation, Cairn, Sewa among others are our clients.
In this presentation we will discuss what the state of the construction economy and employment will look like in 2017. Learn what your business can do about it and how to come up with a game plan.
The document summarizes key findings from surveys of over 7,000 social service recipients and 660 social services executives in 10 countries, including the United States. It finds that demand for social services is rising but agencies feel less prepared to meet challenges since the pandemic. The top three priorities to reshape services are becoming more responsive, accessible, and embracing new technologies. Examples are provided of agencies innovating to rapidly deploy new services and benefit programs as well as increasing virtual access. However, many agencies have not sufficiently invested in technologies and flexible infrastructure needed to transform service delivery.
Innovation With a Purpose: Deploying Digital Technologies to Improve Outcomes...accenture
An Accenture survey found that citizens want more innovation from government agencies in delivering services. The survey revealed that employment services agencies have more capacity for innovation than other government segments due to operating within an ecosystem of innovative jobseekers and private sector employers. Accenture identified innovation leaders within human services agencies based on their performance in areas like strategy, ideation, execution, and impact. Innovation leaders place a strong emphasis on innovation as part of their culture and leadership and take a systematic approach to managing innovation projects.
The digital revolution is coming to procurement. While many businesses have embraced eProcurement systems and cloud-based tools, digital procurement demands more than that. Is your business ready? Learn three considerations before you move forward.
'The Role of Leadership & Innovation in Business Sustainability'johnsts
This document discusses the roles of leadership and innovation in developing business sustainability. It argues that leadership is critical to implementing a holistic sustainability strategy and establishing sustainability values throughout an organization. Innovation is also key, including innovating business models, processes, products, and ways of thinking. The document provides examples of how leadership can guide an organization's sustainability culture and how businesses can demonstrate leadership in their industries and supply chains through cooperation on sustainability initiatives.
Elevate with Intelligent Supply Chain | SlideShare | AccentureAccenture Operations
Accenture's presentation shows CSCOs can accelerate their journey to operational maturity as they embrace the future of supply chain operations. Read more
The document summarizes Scott Wilson's efforts towards more sustainable business practices. It discusses their drivers for embracing sustainability such as cost savings and reputation. It provides examples of internal sustainability activities including smart metering, recycling, and promoting cycling. It also discusses external sustainability services provided to clients in areas like green building and carbon management. Challenges mentioned include the current economy and promoting a common understanding of sustainability. Future opportunities include making further use of government support and expanding water management services.
CEOs and HR leaders face challenges in attracting and retaining talent as skills gaps are widening. Future-ready organizations prioritize elevating their people by fostering an agile workforce with in-demand skills through reskilling. They leverage data and technology to improve talent acquisition, development and productivity, and collaborate across functions to close gaps between business and IT. Maturity levels are advanced through building ecosystem partnerships, digital readiness of employees, and a culture of continuous learning.
Accenture’s research into collecting employee data can help organizations get the most out of their employees and decode their organizational DNA. Learn more.
Accenture Getting To Equal 2020 Research Presentation accenture
Accenture's new gender equality report explains differing perceptions on inclusive workplace culture & how leaders can drive a culture of equality. Read more.
Everise transitioned to a work-from-home model in March 2020 and has now analyzed the impact on key metrics. Employee engagement remains high, with 95% preferring some level of home-based work. Performance metrics like attrition, shrinkage, and KPI pass rates improved month-over-month as employees adapted. Remote hiring and training have been successful, with fill rates reaching pre-pandemic levels. Technology and a people-first culture have helped Everise maintain high employee satisfaction and a resilient operations model during the transition to remote work.
The document discusses the benefits of using video for corporate training. It argues that video is an effective training tool because it engages learners visually and through interaction, allows for self-paced learning, and caters to different learning styles. Some key points made include:
- People retain more information from multimedia presentations that engage hearing, seeing, and doing compared to live lectures alone.
- Video training is more focused and active as learners can repeat or skip sections as needed, focusing on relevant material.
- A corporate learning center that provides on-demand video training can boost motivation and flexibility by allowing employees to learn at their own pace and on topics directly relevant to their jobs and careers.
This document provides an overview of startup accelerator programmes. It defines accelerators as programmes that typically offer pre-seed investment, focus on small teams rather than individuals, provide time-limited support over 3-6 months through programming and mentoring, and work with cohorts of startups. While accelerators can vary, this defines the core model born from Y Combinator. The document notes that accelerators differ from other incubation supports like angel networks, business competitions, co-working spaces, and entrepreneurship courses, which do not on their own constitute an accelerator. It aims to help readers understand accelerators and consider setting one up through framing key strategic choices and common practices.
Internet Impact on Global GDP - Worldwide StatisticsVaibhav Agarwal
The Internet contributes significantly to economic growth and wealth creation. It accounts for 3.4% of GDP in 13 major countries studied, and was responsible for 21% of GDP growth in mature economies over the past 5 years. The Internet creates jobs, with 2.6 jobs created for every job lost. 75% of the Internet's economic impact comes from increased productivity in traditional industries. Public and private stakeholders should focus on expanding access, boosting supply ecosystem, skills development, and data policies to fully realize the Internet's potential.
Værdien af Identity & Access Management, Jan Quach, AccentureIBM Danmark
This document summarizes an Identity & Access Management (IAM) presentation given by Jan Quach and Aditya Jayanthi of Accenture. It outlines Accenture's work with VELUX to define an IAM strategy and implementation approach. The presentation covers the companies' visions, Accenture's step-by-step approach, progress along the journey thus far including quick wins, and benefits realized. It concludes with dos and don'ts for successful IAM programs.
Productivity Anywhere: the Future of Work for Utilitiesaccenture
The document discusses the future of hybrid and remote work in the utilities industry. It finds that most employees want a hybrid model where they can work remotely 25-75% of the time. However, certain roles must remain fully onsite. Successful hybrid and remote work requires meeting employees' fundamental needs, supporting their well-being, and having strong organizational resources and leadership. Companies should focus on empowering employees to be productive anywhere through flexibility, training, and trust-building.
Advancing the Missing Middle Skills for Human-AI Collaboration accenture
This document discusses skills needed for human-AI collaboration. It identifies a "missing middle" of skills required for roles that involve both human and machine work. These middle skills include creativity, complex reasoning, and socio-emotional skills. The document outlines 10 core intelligences needed for human-AI collaboration, including physical, strategic, practical, and interpersonal skills. It argues that developing these skills requires mutual readiness for change from workers and employers, accelerated ability through new learning methods, and shared value in developing skills.
4th Wheel undertakes research, advocacy and consulting in the field of Corporate Social Responsibility (CSR). Our services include CSR planning, implementation, partnerships, monitoring & evaluation, documentation and reporting. Tata Power, Accenture, Adani Foundation, Cairn, Sewa among others are our clients.
In this presentation we will discuss what the state of the construction economy and employment will look like in 2017. Learn what your business can do about it and how to come up with a game plan.
The document summarizes key findings from surveys of over 7,000 social service recipients and 660 social services executives in 10 countries, including the United States. It finds that demand for social services is rising but agencies feel less prepared to meet challenges since the pandemic. The top three priorities to reshape services are becoming more responsive, accessible, and embracing new technologies. Examples are provided of agencies innovating to rapidly deploy new services and benefit programs as well as increasing virtual access. However, many agencies have not sufficiently invested in technologies and flexible infrastructure needed to transform service delivery.
Innovation With a Purpose: Deploying Digital Technologies to Improve Outcomes...accenture
An Accenture survey found that citizens want more innovation from government agencies in delivering services. The survey revealed that employment services agencies have more capacity for innovation than other government segments due to operating within an ecosystem of innovative jobseekers and private sector employers. Accenture identified innovation leaders within human services agencies based on their performance in areas like strategy, ideation, execution, and impact. Innovation leaders place a strong emphasis on innovation as part of their culture and leadership and take a systematic approach to managing innovation projects.
The digital revolution is coming to procurement. While many businesses have embraced eProcurement systems and cloud-based tools, digital procurement demands more than that. Is your business ready? Learn three considerations before you move forward.
'The Role of Leadership & Innovation in Business Sustainability'johnsts
This document discusses the roles of leadership and innovation in developing business sustainability. It argues that leadership is critical to implementing a holistic sustainability strategy and establishing sustainability values throughout an organization. Innovation is also key, including innovating business models, processes, products, and ways of thinking. The document provides examples of how leadership can guide an organization's sustainability culture and how businesses can demonstrate leadership in their industries and supply chains through cooperation on sustainability initiatives.
Elevate with Intelligent Supply Chain | SlideShare | AccentureAccenture Operations
Accenture's presentation shows CSCOs can accelerate their journey to operational maturity as they embrace the future of supply chain operations. Read more
The document summarizes Scott Wilson's efforts towards more sustainable business practices. It discusses their drivers for embracing sustainability such as cost savings and reputation. It provides examples of internal sustainability activities including smart metering, recycling, and promoting cycling. It also discusses external sustainability services provided to clients in areas like green building and carbon management. Challenges mentioned include the current economy and promoting a common understanding of sustainability. Future opportunities include making further use of government support and expanding water management services.
CEOs and HR leaders face challenges in attracting and retaining talent as skills gaps are widening. Future-ready organizations prioritize elevating their people by fostering an agile workforce with in-demand skills through reskilling. They leverage data and technology to improve talent acquisition, development and productivity, and collaborate across functions to close gaps between business and IT. Maturity levels are advanced through building ecosystem partnerships, digital readiness of employees, and a culture of continuous learning.
Accenture’s research into collecting employee data can help organizations get the most out of their employees and decode their organizational DNA. Learn more.
Accenture Getting To Equal 2020 Research Presentation accenture
Accenture's new gender equality report explains differing perceptions on inclusive workplace culture & how leaders can drive a culture of equality. Read more.
Everise transitioned to a work-from-home model in March 2020 and has now analyzed the impact on key metrics. Employee engagement remains high, with 95% preferring some level of home-based work. Performance metrics like attrition, shrinkage, and KPI pass rates improved month-over-month as employees adapted. Remote hiring and training have been successful, with fill rates reaching pre-pandemic levels. Technology and a people-first culture have helped Everise maintain high employee satisfaction and a resilient operations model during the transition to remote work.
The document discusses the benefits of using video for corporate training. It argues that video is an effective training tool because it engages learners visually and through interaction, allows for self-paced learning, and caters to different learning styles. Some key points made include:
- People retain more information from multimedia presentations that engage hearing, seeing, and doing compared to live lectures alone.
- Video training is more focused and active as learners can repeat or skip sections as needed, focusing on relevant material.
- A corporate learning center that provides on-demand video training can boost motivation and flexibility by allowing employees to learn at their own pace and on topics directly relevant to their jobs and careers.
NO ONE LEFT BEHIND: DRIVING PERFORMANCE WITHIN A DESKLESS WORKFORCEHuman Capital Media
Retail associates. Forklift drivers. Food service employees. Plant workers. These deskless workers have one thing in common: They’ve all been underserved by L&D. Yet, these are the employees who are at the greatest risk for workplace injury, interact directly with your customers, own the manufacturing and distribution of your products and, ultimately, have the power to make or break your business—one decision at a time. Traditional approaches to learning and antiquated technology, combined with the complicated working conditions, have perpetuated the idea that it’s just too difficult and expensive to support these employees. But that’s no longer the case.
This webinar will:
Discuss the day-to-day performance reality of the deskless worker
Examine the modern learning principles and tactics necessary to support deskless workers
Review case studies that demonstrate how some of the world's largest and most successful companies are enabling their deskless workers
Webinar: Embracing the Metaverse: The Future of Work and the Advantages of Wo...TalentView
The way we work is constantly evolving, and companies are seeking new solutions to improve communication, collaboration, and overall success.
In this webinar learn how you can:
-Strengthen culture and engagement with the use of Workplace
-Simplify team communications through video conferencing, chat, and file sharing
-Boost your business through the Metaverse
How TELUS used collaboration to change our culture and drive business results LetsConnect
In this 30-minute deep dive, attendees will learn how a culture of collaboration helped TELUS transform how we supported customers, employees and drove business outcomes. Instead of positioning collaborative technology as the solution, TELUS worked to change the culture by introducing the behaviors and leadership model needed to truly become an organization that shared information and expertise across the enterprise.
Regardless of location (TELUS has 44K employees in 8 countries), role or tenure, TELUS team members were expected to demonstrate spirited team work. The deployment of collaborative technologies helped support the evolution from a closed, hierarchical model to a open, transparent culture where employees were empowered to help their peers and customers, develop their own career and
The results speak volumes – employee engagement went from 53%-87%, customer likelihood to recommend jumped 20% and share price more than doubled since 2010.
Accelerating Employee Onboarding & Your Hybrid Workplace With Microsoft 365Richard Harbridge
Join us and learn how you can deepen your existing technology investment to support employee onboarding and your hybrid workplace.
A whopping 73% of employees want flexible remote work options to stay, says Microsoft in their latest report, The Next Great Disruption is Hybrid Work. This makes tailoring your employee onboarding to support the hybrid working model essential to the success of your team!
As such, many organizations are making the adjustments for a post-pandemic world and looking to prepare for and manage the explosive growth expected in the months and years ahead. But, from skills development and digital excellence to process automation and connecting employees to the resources they need at the right time, the challenges ahead are considerable.
Join LiveTiles along with LiveTiles Partner, 2toLead, CTO and Microsoft MVP, Richard Harbridge on Tuesday, May 11, from 11:00 AM to 12:00 PM EST as he explores:
How the “workplace” has changed
Why digital excellence should be prioritized in onboarding, especially when supporting hybrid work and the remote workforce
Ways organizations are looking to better leverage Microsoft 365 and their digital workplace investments to support this talent growth
How SharePoint, Microsoft Teams, Yammer, and more can be used with support from LiveTiles solutions (pictured below) to improve the employee onboarding and hybrid work experience
TalentView Webinar Wednesday: Understanding The Modern Workforce 2022TalentView
The talent landscape has considerably been affected by the Great Reshuffle around the globe. What candidate and employee experiences do talents now look for? How do we attract, engage and retain today’s modern workforce?
In this session, you will learn:
- The trends shaping the talent landscape
- Changes in work set-up
- Strategies to provide an authentic employee experience
Watch the recording here: https://talentview.asia/understanding-the-modern-workforce/
This document describes a proposed online training portal called 3 Spheres that would allow external contractors to complete health, safety, and environmental training and upload certificates remotely before arriving at job sites. It would save organizations time and money spent on in-person trainings, while improving compliance, tracking, and flexibility. The founder estimates it would cost $250,000-$380,000 to start but could generate a 40% return within a year by charging annual subscription fees of $10,000-$20,000 per client. Target clients would be medium-sized construction and manufacturing firms, as well as community hospitals.
By building a better workplace for all, your company is in an excellent position to engage top industry talent and increase the bottom line. In this slide deck, learn how Accenture relies on the Workday VIBE Index™ to create and sustain a culture of belonging.
What are the Pillars of Effective Communication in the Workplace.pdfXoxoday Empuls
At its core, effective communication in the workplace is about understanding and empathizing with your audience. To make your communication strategy, solution, and synergy aligned with each other, make sure to focus on these pillars: listen, engage, connect, inspire and guide.
https://blog.empuls.io/pillars-of-effective-communication-in-the-workplace/
India's most employee centric companies to watch 2020Merry D'souza
India’s Most Employee Centric Companies to Watch”. This special edition by Insights Success presents companies that treat human resources as the most precious investment a company can make.
The world of employee management has undergone a rapid and evolving change. #Leaders and #managers have navigated unexpected and challenging times. Workers worldwide are rethinking where and how they work and why they work where they do. The need to re-evaluate #culture, #technology, and #Management Practices is greater today than it ever has been before.
With the continued shift towards #HybridWork, the importance of a physical workplace has decreased, and the importance of cultural and technological advantage has become more evident. What are organizations looking to do in the future to continue to improve the employee experience, and what successes are they having now as they try new tools, methods, and approaches?
Today, leaders and managers have new digitally-enabled options from new mainstream categories of digital employee management tools like #Ally.io for #ObjectiveManagement / #Goal Management to #Microsoft Viva Insights for improving how we, our teams, and our organization work. The demands of employees are higher than ever when it comes to learning and can only be met with pro-active and #Connected Learning initiatives like those powered by #Microsoft Viva Learning, while #Employee Recognition, #Employee Connection, and #Employee Networking remain essential areas of focus during a time of considerable workforce change.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on #Microsoft365 and Asif Rehmani, MVP, a Microsoft MVP and expert on #Adoption and #Learning, as they share insight on how to better plan for, prepare for and benefit from the #Future Of Employee Management.
[Webinar] BYOL: Bring Your Own LearningDavid Blake
YouTube: http://youtu.be/SBGyZHjNzHI?t=1m
The BYOD trend brought a flood of both anxieties and benefits to the workplace. Now BYOL, "Bring Your Own Learning", is upon us and has brought anxieties as learning professionals prepare for the complexities, and work to unlock the benefits. Take an in-depth look at the data behind the BYOL "Bring Your Own Learning" trend.
This presentation covers:
- Consumerization of Learning
- "Autonomy Leads to Engagement"
- How to Manage the BYOL Shift
Array Consulting created an online platform called ArrayGlobe powered by their software JASON to help Indian students search for overseas education opportunities. The platform provides personalized guidance and automated updates to students throughout the application process. It has helped Array increase sales and admissions while improving service. Array hopes to expand the platform to include more countries/courses and provide additional student services to become the leading global education resource for Indian students.
The document discusses the importance of loving one's work and maintaining strong partnerships. It summarizes a customer success story about a learning intervention for a large bank that improved leadership skills and workplace productivity. It also discusses the growing partnership between humans and artificial intelligence and how AI can be leveraged to provide career recommendations for students.
There are too many candidates out there. Social networking platforms. Referrals. Job fairs. Mobile apps. Where do you even begin?
With all of the different options to choose from, what’s best for your team? What strategies are the top brands leveraging across these channels? We tapped experts from various industries to get their take on upcoming HR trends in 2018.
Artificial Intelligence For Digital Transformation PowerPoint Presentation Sl...SlideTeam
Presenting this set of slides with name - Artificial Intelligence For Digital Transformation Powerpoint Presentation Slides. This PPT deck displays eighteen slides with in depth research. Our topic oriented Artificial Intelligence For Digital Transformation Powerpoint Presentation Slides deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographs for an inclusive and comprehensive Artificial Intelligence For Digital Transformation Powerpoint Presentation Slides. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.
Explore the latest talent insights and product updates designed to help you plan for the year ahead. Plus, learn how to engage remote candidates, upskill internal talent, and hire more strategically with our latest enhancements.
Similar to Impact Report: Work-at-Home is Working in Asia (20)
Enhancing Adoption of AI in Agri-food: IntroductionCor Verdouw
Introduction to the Panel on: Pathways and Challenges: AI-Driven Technology in Agri-Food, AI4Food, University of Guelph
“Enhancing Adoption of AI in Agri-food: a Path Forward”, 18 June 2024
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women MagazineCIOWomenMagazine
In this article, we will dive into the extraordinary life of Ellen Burstyn, where the curtains rise on a story that's far more attractive than any script.
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Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
Best Competitive Marble Pricing in Dubai - ☎ 9928909666Stone Art Hub
Stone Art Hub offers the best competitive Marble Pricing in Dubai, ensuring affordability without compromising quality. With a wide range of exquisite marble options to choose from, you can enhance your spaces with elegance and sophistication. For inquiries or orders, contact us at ☎ 9928909666. Experience luxury at unbeatable prices.
AI Transformation Playbook: Thinking AI-First for Your BusinessArijit Dutta
I dive into how businesses can stay competitive by integrating AI into their core processes. From identifying the right approach to building collaborative teams and recognizing common pitfalls, this guide has got you covered. AI transformation is a journey, and this playbook is here to help you navigate it successfully.
The Most Inspiring Entrepreneurs to Follow in 2024.pdfthesiliconleaders
In a world where the potential of youth innovation remains vastly untouched, there emerges a guiding light in the form of Norm Goldstein, the Founder and CEO of EduNetwork Partners. His dedication to this cause has earned him recognition as a Congressional Leadership Award recipient.
High-Quality IPTV Monthly Subscription for $15advik4387
Experience high-quality entertainment with our IPTV monthly subscription for just $15. Access a vast array of live TV channels, movies, and on-demand shows with crystal-clear streaming. Our reliable service ensures smooth, uninterrupted viewing at an unbeatable price. Perfect for those seeking premium content without breaking the bank. Start streaming today!
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Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...Adani case
Time and again, the business group has taken up new business ventures, each of which has allowed it to expand its horizons further and reach new heights. Even amidst the Adani CBI Investigation, the firm has always focused on improving its cement business.
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Impact Report: Work-at-Home is Working in Asia
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Impact Report:
Work-at-Home is
Working in Asia.
6 August 2020
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About this report:
Since Everise quickly transitioned to a home-based support model in March,
our people have now had time to adjust to a work-from-home environment.
This report seeks to answer critical questions leaders have about the long-
term sustainability of a remote model in Asia focusing on key metrics.
Today we’ll discuss:
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ARE EMPLOYEES ENGAGED AT HOME?
THE IMPACT OF REMOTE WORK ON PERFORMANCE.
HOW REMOTE WORK HAS AFFECTED HIRING & TRAINING.
Other data sources and partners:
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1. Does Remote Hiring and
Virtual Training Work?
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An ample labor supply
combined with
resilient remote hiring
is fueling the market.
The unique nature of Malaysia’s cross-shore
model that brings native speakers from around
the world combined with closed boarders in
Asia caused Hire Rates to decrease. Ever
nimble, Everise innovated a solution that
brought Hire Rates back 104% in under 60-days.
4Source: Everise internal data, June 2020.
99%
Strong Work-at-home demand from Asian
employees is enabling a robust pipeline of
talent for those who are hiring.
79%
REMOTE HIRING & ONBOARDING
70.0%
75.0%
80.0%
85.0%
90.0%
95.0%
100.0%
105.0%
110.0%
Jan-20 Feb-20 Mar-20 Apr-20 May-20
Talent Acquisition Hire Rates
Philippines Malaysia Global Average
Each market overcame their unique challenges
and have converged on a 100% Fill Rate.
MY
PH
Goal
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After the initial
shock, virtual
onboarding is proving
effective.
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+18%
VIRTUAL ONBOARDING & TRAINING
70%
75%
80%
85%
90%
95%
100%
105%
Jan-20 Feb-20 Mar-20 Apr-20 May-20
Training Throughput
Philippines Malaysia Global Average
Source: Everise internal data, June 2020.
Despite the pandemic, Everise investments in
our work-at-home infrastructure, as well as
improving our learning and development
programs, resulted in a +18% improvement in
training throughput compared to the same
period as 2019.
Asia is back to pre-pandemic levels
onboarding levels.
MY
PH
Goal
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Innovative and
intelligent technology
enable a connected
candidate journey.
TECHNOLOGY ENABLERS
Ana, our AI-powered onboarding chatbot, intelligently
guides candidates from job search through their first day
on the job. Ana provides 24/7 access to information about
Everise, its culture and work environment.
We work with technologies like Workday, HireVue and
aspiring minds to create a connected candidate
experience. Adobe Connect Onboarding is delivered
regularly via industry leading virtual conference and chat
tools, like Microsoft Teams.
ARTIFICIAL INTELLIGENCE
ENTERPRISE TECHNOLOGY
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I was assisted right away with my queries
and concerns. The talent acquisition
specialist was very helpful and
accommodating, if I had a question, she
responded very quickly.
Current Employee - Customer Service Representative in Manila, Philippines
“
”
Source: Everise Glassdoor profile, July 12, 2020 7
COMMUNICATE WITH YOUR CANDIDATES
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2. Are employees
engaged at home?
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Market conditions and
immersive virtual
environments are
engaging employees.
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ATTRITION & ABSENTEEISM
Source: Everise internal data, June 2020 and
5th Talent Survey Data of Everise employees.
*Malaysia data is Absenteeism
70%
70% of Everise champions self-reported that
they experienced an improvement in
absenteeism when working at home,
compared to brick-and-mortar.
2% Both Philippines and Malaysia have ~2%
Attrition – below global average.
2-4% Philippines and Malaysia have incredibly low
Absenteeism – below our global average.
0%
2%
4%
6%
8%
10%
12%
14%
Jan-20 Feb-20 Mar-20 Apr-20 May-20
Declining Attrition and Absenteeism
Production Attrition Out-of-office Shrinkage
Maintaining below
pre-pandemic levels
Asian employees are
more engaged.
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Employees report
preferring work from
home.
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LISTEN TO YOUR EMPLOYEES
Source: 5th Talent Survey Data of Everise
employees.
95%
95% of Everise employees report preferring to
have some level of home-based
arrangement.
14%
Only 14% of Everise people reported feeling “a
sense of loneliness” while working at home, to
a global average of 17% of employees.,
highlighting the progress made on our
continued investment in remote engagement
technology and activities.
100% at home
55%
Mix between
home and office
40%
100% at an office
3%
No preference
2%
“Given your experience with working from home and
assuming you have a choice of your work arrangement,
approximately how much time would you choose to
work at home versus in an office setting on a monthly
basis?”
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People enjoy remote
work for the
convenience and
productivity.
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1
2
3
I save money
I feel less stress overall
I don’t have the hassles of commuting
4 I have more time to connect with my family
5 I find it easier to focus on my work
ADAPT YOUR INTERNAL SUPPORT STRATEGY
Source: 5th Talent Survey Data of Everise
employees.
Top 5 reasons people like to work-at-home:
Everise champions feelings about working from home fell
in line with global survey results on all accounts except
for #5, where our staff self-reported that they enjoyed
the ability to focus more than the global average.
CHALLENGES
Despite the proliferated use of video and chat tools, the
main thing that is missed is face-to-face meetings and
interactions.
Remote IT and Tech support is a challenge reported by
other enterprise – a critical area you need to adapt to.
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Everise is the only company I know who
gives chance for people who want to work
in the safety of their own homes. [Working
from home is an adjustment], nevertheless
I know my team is virtually present. Keep
up the good work!
Current Employee - Customer Service Specialist in Makati, Philippines
“
”
Source: Everise Glassdoor profile, April 25, 2020 12
EMPLOYEE REVIEW
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Never stop putting
people-first.
Being “People-first” not only ensures that your workforce
remains committed and motivated, but it also ensures
that your customers come first for them.
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50k
Engage your employees with fun
initiatives like trivia nights, virtual health
and wellness classes. Early on, we
created music videos that achieved
over 50,000 organic views.
88.7%
90.2%
90.9%
91.5% 91.6%
79.1%
79.9%
80.5%
81.5%
81.7%
78.5%
79.0%
79.5%
80.0%
80.5%
81.0%
81.5%
82.0%
88.0%
88.5%
89.0%
89.5%
90.0%
90.5%
91.0%
91.5%
92.0%
Feb-20 Mar-20 Apr-20 May-20 June
Glassdoor Ratings Trends
Recommend to a friend Positive Business Outlook
4.5/5
82% of Everise employees have a
”Positive Business Outlook”, which
increased through the crisis – we also
achieved a 4.5/5 rating on Glassdoor.
Source: Everise Glassdoor ratings trends
ADAPT YOUR EMPLOYEE ENGAGEMENT STRATEGY
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3. How has remote work
impacted performance?
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15Source: 5th Talent Survey Data of Everise
employees.
Everise champions
self-report improved
performance in all
aspects while working
at home.
PERFORMANCE IS IMPROVING
35%
38%
8%
9%
Resolution
Satisfaction
“Select the difference in performance you believe you
have experienced between working at home and
working in an office setting.”
Supervisor Agent
Throughout work-from-home, Everise Supervisors
continued to have a sense of urgency in a virtual
environment.
Ensure you create new remote learning modules for
managers to bridge the gap and better align
expectations between managers and staff.
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Title Cover & Support Pages CHALLENGE
BlueJeans required crisis-resilient enterprise-grade technical support
that customers like Facebook, Twitter, Nike, Coke, LinkedIn and Starbucks
could rely on to power their business.
SOLUTION
Everise CX setup a team of highly trained support agents in Manila to
handle new account provisioning, customer care, and account
management. One unique aspect of our support is that it is all delivered
via the BlueJeans technology itself.
RESULT
Everise’s continued over-achievement has resulted in a strong
partnership between the two companies. As firms around the world
scrambled to operate a remote workforce, Everise smoothly transitioned
100% of the team to a work-at-home environment within 2 days, ensuring
uninterrupted support.
Despite BlueJeans experiencing 400% growth in the early months of 2020,
their Everise team scaled support with no drop in quality with a
headcount increase of only 20%.
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Enabling exponential
growth in a time of
chaos.
”
CASE STUDY
I want to thank Everise for the support
and partnership during these stressful
times. Our Manila team is an integral
and critical part of our operation. I
appreciate your team support, flexibility,
and creativity ensuring the safety and
continuity of our operations.
Nir Galpaz, VP Technical Support,
BlueJeans
“
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Innovate how you
engage clients
remotely to continue
growing.
TRANSFORM RESILIENCE INTO GROWTH
Since international travel restrictions, we
invested in the X-Bot initiative to enable
clients to have immersive virtual meetings
and tour our (empty) centers.
Maintaining strong relationships with your
clients remotely is a critical area part of
success for B2B businesses.
X-Bot in Kuala Lumpur, Malaysia Center à
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Key takeaways:
1. Think cloud-shoring: Effectively harnessing enterprise cloud
technology, AI and connecting them to people and processes
across geographies is critical to remaining resilient.
2. Listen to your people: Customer support teams are productive at
home and have ideas on how to maintain this performance in a
future-ready flexible model.
3. Invest in remote work training for managers: Managing a remote
workforce comes with challenges that goes outside the typical
employee-manager paradigm. Factor in additional resources to
tackle loneliness, and increase face-to—face virtual meetings.
4. Now is the time to grow: The data shows that home-based
support can work and there is an ample supply of talent who are
looking for remote work.
5. Maintain strong communication with your partners: Over
communicate rather than under communicate. Look for partners
who can help you grow, while managing your costs.
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