The document provides guidance on writing successful business cases that can obtain approval and funding. It emphasizes that business cases should be measurable and backed by evidence. Key points include:
- Business cases should justify a project's value, risks, priorities and benefits in a concise yet informative manner (typically 2-3 pages).
- They must demonstrate how the project aligns with organizational strategy and quantify expected financial and non-financial impacts such as increased revenue, cost savings, risk reductions and compliance gains.
- Assumptions should be supported by facts and benefits must be measurable both during and after project implementation through key performance indicators.
- High-quality business cases will consider alternative options, include input from finance and procurement
Oracle & USJade Power Breakfast Presentations: Sales & Operations PlanningJade Global
In a live event hosted by Oracle and USJade, these presentations were provided by special guest speakers and subject matter experts Mel Nelson of APICS, and Stephen Zadig from the ClariPhy Advisory Board. In an interactive meeting with manufacturing professionals they explored the benefits, challenges, tips and best practices of next generation Sales & Operations Planning.
Balanced Scorecard for Strategic Planning and MeasurementKenny Ong
ABF Advanced Balanced Scorecard Conference
April 2009
* How BSC can link and facilitate strategy planning
* Performance management measurement through Balanced Scorecard
* BSC as business intelligence to help organisation build strategic direction and measure the progress of strategic execution
You’re probably reading this article because you want to know how to write a business case. Perhaps your organization is embarking on a major project to develop a new product. Or, perhaps you’re thinking of moving house so your family can enjoy a better life. In either case, you write a business case to ensure the investment is worthwhile.
Oracle & USJade Power Breakfast Presentations: Sales & Operations PlanningJade Global
In a live event hosted by Oracle and USJade, these presentations were provided by special guest speakers and subject matter experts Mel Nelson of APICS, and Stephen Zadig from the ClariPhy Advisory Board. In an interactive meeting with manufacturing professionals they explored the benefits, challenges, tips and best practices of next generation Sales & Operations Planning.
Balanced Scorecard for Strategic Planning and MeasurementKenny Ong
ABF Advanced Balanced Scorecard Conference
April 2009
* How BSC can link and facilitate strategy planning
* Performance management measurement through Balanced Scorecard
* BSC as business intelligence to help organisation build strategic direction and measure the progress of strategic execution
You’re probably reading this article because you want to know how to write a business case. Perhaps your organization is embarking on a major project to develop a new product. Or, perhaps you’re thinking of moving house so your family can enjoy a better life. In either case, you write a business case to ensure the investment is worthwhile.
This presentation i had prepared for the workshop that i conducted for JP Morgan Employees. In the beginning it was rolled out to few employees & they rolled to people in management level too.
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/business-case-development-framework-199
The Business Case is an instrumental tool in both justifying a project (requiring a capital budgeting decision), as well as measuring the project's success. The Business Case model typically takes the form of an Excel spreadsheet and quantifies the financial components of the project, projecting key metrics for making any important business decision: Net Present Value (NPV), Return on Investment (ROI), Payback Period, Cost of Investment.
If a project has been justified by the Business Case (both financially and non-financially) and receives the go-ahead from executives, the Business Case model is then continuously maintained and adjusted to track the project?s progress against the initial financial projections and assumptions. This model then becomes a working document used during the project management process.
This toolkit will detail the process of creating a robust Business Case. It also includes a working sample Business Case model (in Microsoft Excel).
Buyers have a new obsession. It is called 'benefits realization', or alternatively 'benefits delivery'. They have lost faith that promises made before the sale will actually materialize and are determined to intervene to ensure that they do. But if buyers are focused on benefits realization, then sellers must be too. In this article we will show you how you can use this important concept to boost your sales success.
PS business is complicated. Arriving at the right balance of delivering customer success along with commercial success is not easy. This presentation of mine attempts to highlight tried and tested strategies that have worked for me again and again.
The Use Of HR Performance Management Measurement in Strategic Business PlanningKenny Ong
ABF CONFERENCE ON PERFORMANCE MEASUREMENT & KPIs IN HR FUNCTION
August 2009
* Evaluate the links between systems of high performance work practices and strategic business planning
* How can HR practices add value to business performance?
* The best practices of HR performance management that contribute to successful business planning
This presentation i had prepared for the workshop that i conducted for JP Morgan Employees. In the beginning it was rolled out to few employees & they rolled to people in management level too.
This Slideshare presentation is a partial preview of the full business document. To view and download the full document, please go here:
http://flevy.com/browse/business-document/business-case-development-framework-199
The Business Case is an instrumental tool in both justifying a project (requiring a capital budgeting decision), as well as measuring the project's success. The Business Case model typically takes the form of an Excel spreadsheet and quantifies the financial components of the project, projecting key metrics for making any important business decision: Net Present Value (NPV), Return on Investment (ROI), Payback Period, Cost of Investment.
If a project has been justified by the Business Case (both financially and non-financially) and receives the go-ahead from executives, the Business Case model is then continuously maintained and adjusted to track the project?s progress against the initial financial projections and assumptions. This model then becomes a working document used during the project management process.
This toolkit will detail the process of creating a robust Business Case. It also includes a working sample Business Case model (in Microsoft Excel).
Buyers have a new obsession. It is called 'benefits realization', or alternatively 'benefits delivery'. They have lost faith that promises made before the sale will actually materialize and are determined to intervene to ensure that they do. But if buyers are focused on benefits realization, then sellers must be too. In this article we will show you how you can use this important concept to boost your sales success.
PS business is complicated. Arriving at the right balance of delivering customer success along with commercial success is not easy. This presentation of mine attempts to highlight tried and tested strategies that have worked for me again and again.
The Use Of HR Performance Management Measurement in Strategic Business PlanningKenny Ong
ABF CONFERENCE ON PERFORMANCE MEASUREMENT & KPIs IN HR FUNCTION
August 2009
* Evaluate the links between systems of high performance work practices and strategic business planning
* How can HR practices add value to business performance?
* The best practices of HR performance management that contribute to successful business planning
We have all been there, and have had to create a business case. But, there are so many different types of business cases out there. These range in size and depth, from the Consultant’s five-inch thick business case to the scribblings on the back of a napkin. There are different types of business cases required, depending on the oganziation’s size, stage in market, and attitude to risk.
This session will examine the various components of a business case, and the participants will be asked to share their best practices and war stories. Come prepared to listen, and to share your experiences.
Illustration of a Gantt Chart from OutsourcedPPT.com.
A Gantt Chart is used to outline project workstreams and deliverables. Putting together a Gantt chart with project leads allows individuals to work together to meet key deliverables and deadlines, allowing a project to move forward at the right pace
Visit OutsourcedPPT.com for powerpoint and business strategy resources to allow you to be a more effective strategist and executive
Better business cases overview presentation and notesMartyn Kinch
Better Business Cases Presentation to the SPPMG with notes covering the 5 Case Model and Business case structure, with the key 10 steps broken down and explained. Please contact me if you would like the powerpoint version with comprehensive notes, as these do not seem to appear on the uploaded version.
BBC Is a great liitle method - give it a try on your next Business Case!
Personally designed (content + graphics design), officially accredited BBC (Better Business Cases) Foundation courseware.
The Better Business Cases is a trade mark of Her Majesty's Treasury. DSDM, Atern, AgilePM, AgilePgM, AgilePF are Registered Trade Marks of Dynamic Systems Development Method Limited.
New Product Development (NPD) is the overall process of strategy, organization, concept generation, product and marketing plan creation and evaluation, and commercialization of a new product. This Technology Multipliers webinar provides a complete overview of the NPD process, models, tools, and metrics to succeed with new product development for technology companies.
How To Launch A Product: 7 Tips To Drive DemandDrift
Whether you're a product marketer, growth marketer or customer marketer, you'll be able to use the 7 steps in this guide to nail your next product launch and drive demand.
A reproduction of the official pitch deck template recommended by leading VC firm Sequoia Capital.
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This slideshow covers how to go about a system selection process. Procurement of a system and managing vendors is a minefield for unsuspecting staff. This slideshow was created as part of a presentation to the ACCA Accounting professional body.
Business Case Pratictioners Forum: I mark the homewor, Kevin Briggs, 22 April 2016
APM Benefits Management SIG
The APM Competence Framework describes the Business Case competence as “The ability to prepare, gain approval of, refine and update business cases that justify the initiation and/or continuation of change initiatives in terms of benefits, costs and risks.”
It further provides information regarding the application and knowledge such as; strategic arguments, options appraisal, benefits and dis-benefits, commercial aspects, risk, time scales and whole-life costs.
Those who work in the public sector will be familiar with the HM Treasury Green Book: appraisal and evaluation in central government and the Five Case model.
Business cases should be understood as both as a product and a process, with involvement from the right stakeholders in order to achieve the spending objectives and deliver benefits.
The inaugural Business Case Practitioners Forum (BCPF) brought together practitioners
-To share business-case related knowledge, experience and good practice drawn from the public, private and third sectors
-To support members to improve standards and consistency business cases
-To create a supportive and professional network of business case practitioners
-To develop a business case practitioner ‘body of knowledge’
Rob Jones, managing director of Peloton Partners, shares emerging pricing trends in the industry based on data from 70 advised firms across Australia, and strategies for advice practices to extract latent value out of their business.
Social business or social enterprise needs careful planning. This slide series was developed and presented for the Social Business Launch Pad seminars by William P. Kittredge, PhD. The Social Business Launch Pad is a joint education seminar series co-sponsored by the Yunus Center at AIT and the Thai Social Enterprise Office http://www.tseo.or.th/
One of the first things to consider when starting a new project are the benefits of the proposed business change and communicating same to the business process owner.
If you don’t know them, there is definitely no hope for approval.
How to Develop and Successfully Present Business CasesEMEX
Energy Managers often identify opportunities for energy reduction, however, the work does not stop once an opportunity is identified. The second, and often more important step, is to create a business case that explains to the management team the reasons that the project is beneficial so they can make the necessary funds available.
This session provides practical steps for developing successful business cases but will also expand on how to assess new innovative technologies.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
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Kyiv PMDay 2024 Summer
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Youtube – https://www.youtube.com/startuplviv
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Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
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www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
1. Writing a successful, measurable business case
Stuart Robb
October 2013
Success with Business Cases
Managers manage tasks, leaders create outcomes
-- Stuart Robb 2012
2. Contents
• Why do we have to do Business Cases?
• How should a Business Case be written?
• What are the types of things that are looked at when Business
Cases are reviewed?
• What do Finance/Procurement typically look for when reviewing
Business Cases?
• What is a Benefit?
• Redflags / Greenflags in a business case
3. The purpose of a Business Case is to capture the reasoning for initiating a project
or task.
“As an organisation, we have limited choices in terms of labour and money, and
we have to prioritise in accordance with the right decision based on investment
and strategic direction”.
The principle purposes of the business case process are to;
• Introduce a way of thinking that causes people with the authority to recommend projects to firstly consider their
value, risk and relative priority as a fundamental element of submitting the project approval
• Require those proposing a project to justify its value to the company and to self-cull any proposals that are not
of demonstrable value
• Enable management to determine if the project proposed is of value to the business and achievable compared
to the relative merits of alternative proposals
• Enable management to objectively measure the subsequent achievement of the business case’s benefits.
The business case process is an organisational process (and not a Finance
process).
Why do we have business cases
4. Why is a business case important
• It answers the question for the client “Why am I doing this”
• It tells the client “how much money am I going to make once it’s done”
• It ensures the client “keeps the faith”
• House renovation example
• Why would you invest in a renovation project property
• How much would you spend on the renovations
• How much do you expect to make
• Film investment example
– Invest in this film, it‟s going to be great, really exciting, lots of stars...
• How do I know it is going to make money
• What are the major cost variables
• How do I know what I need to measure & monitor in order to know whether I’m going to make any
money
– Investing in something should be “informed”. It should NEVER be a leap of faith.
5. What should go in a business case?
• Financial
• Non-financial
• Not doing the initiative
A business case needs to be:-
• Measurable & MEASURED
• Realistic, not fantasy
• Assumptions MUST be evidentially supported
A BUSINESS CASE SUMMARY SHOULD BE THE
DRAGON‟S DEN QUESTIONS ANSWERED!
(ie. a 5 minute pitch, and/or maximum 2-3 page written summary)
Why am I doing this & how
much am I going to make?
6. What should go in a business case?
• Summary of the proposal, key benefits, timescales, costs, risks, approval to proceed
(and spend) to next stage - 2 – 3 pages
Detailed Business Case
• Current situation, rationale for change, description of opportunities
• What is proposed, including outcomes/objectives
• How does the initiative fit with any overall business strategy
• Over what timeframe, key milestones, level of planning detail
• Financial analysis, commitments at each stage
gate, cashflow, funding, variance, procurement, discounted cashflow (NPV)
• Sensitivity analysis, key risks & issues
• KPIs, tangible/intangible business benefits
• Effect of not proceeding
• Other options considered, including costings, reasons for rejection
• Impacts of business-as-usual operations, headcounts, other projects/dependencies
• Next steps & Appendices
7. How should a business case be written?
The business case process should ensure;
• The required issues have been thoroughly considered and documented
• Sufficient information to facilitate fair evaluations of different proposals is available
• Both the value and risks inherent in the proposed project are clear
• The project is sponsored by, and has the commitment of an employee with the capability
and authority to deliver the benefits
• The delivery of the outcomes and benefits can be traced and measured
The business case should be written based on the following guidelines;
• The Business sponsor / owner should write the case (not the Project Manager)
• There should be one consistent template
• The explanation should be reasonably high level (circa 3 pages) with any technical detail
referenced in Annexes
• It should provide the necessary background information to inform decision making by
senior management
8. What is a benefit?
Tangible Intangible
FinancialNon-financial
Reduction in costs
Accommodation savings
Better cash management
Increased revenue
Increased contribution
Better quality of service
Improvement to KPI targets
inc. CSI
Lower staff turnover
Fewer customer complaints
Improved productivity eg AHT
Lower customer churn
Increased people morale (Reflect)
Corporate „image‟
Better access to information
Improved processes
Increased competitiveness
Access to markets
Regulatory requirement
Based on Deloitte „Types of benefits‟
9. Business Case Levers
• Revenue Enhancement
– When the programme has completed we are expecting this amount of revenue
growth.
• Cost Reduction
– We currently spend this amount on doing this stuff, after the programme we will
spend that
• Risk Reduction
– If we don’t do this, we can expect this amount of fraud
• Compliance
– We will be “fined” this amount if we don’t do this
QUESTION: Would I spend MY OWN MONEY on this?
10. Business Case Levers
• Revenue Enhancement is the hardest value to predict in a business
case, because a business is never stable
– Has revenue grown because of my programme or because of new products we
introduced or the fact that the market conditions have changed, one of our
competitors went bust, we came out of recession etc.
• Cost Reduction is the easiest to measure because most organisation’s
cost management and FTE management will easily determine changes to
the cost profile
• BUSINESS CASE GOLDEN RULES
– All assumptions MUST be closely scrutinised, because many are rubbish
– If you can’t measure it in isolation, you can’t tell what’s impacting it
– Many business cases aren’t worth the paper they’re written on
– At its most basic form, the client simply wants to know what he’s going to make out
of it, and whether he would be better off sticking the money in the bank.
– If you don’t measure the benefits post go-live, you don’t know whether what you’ve
delivered has added any value.
11. Business Case Levers
• Is the business case “religious or agnostic”?
• Is this the sponsor’s “pet project”
• How likely is it the business case will be rejected and the programme not proceed
• Would the sponsor be willing to sacrifice his own salary/bonus on the
definite, measurable results from the business case
• Where a business case has options, has the team chosen their preferred
option, as opposed to the one most likely to produce the highest benefits?
• CRM are classics – is the “big package” the best solution?
• In order to make back £50m, you have to have very significant uplifts in revenue and
profit.
• Business cases are “orders of magnitude”
• Variance in accuracy depends on the amount invested in driving out the detail
• A business case is a living document – at each stage, as more is known, more detail
should be incorporated into the case in order to determine whether the programme is still
worth proceeding with
• 100% of the costs of a programme will be known when it is finished & spent!
12. What makes a successful business case
• The investment has value and importance
• The project will be managed properly
• The company has the capability to deliver the benefits
• The company‟s dedicated resources are working on the highest value
opportunities
• Project‟s with inter-dependencies are undertaken in the optimum sequence
• Procurement input – named individual?
• Finance input – named individual?
• What is the impact of not doing the initiative?
• What are the first year support (FYS) costs? (and associated capitalisation rules)
• Have quotations for third party work been included?
• Alternative suppliers/solutions considered?
• What can we de-commission?
• Strategic reason/fit (cost saving/legal requirement/capacity/revenue enhancing)
Business Cases are formal documents which put the case for the investment of
money and other resources in a project or programme of work.
13. What do procurement look for
Procurement;
• The quantity of external spend that is being considered – Opex / Capex (£m)
• A description of what products or services are being purchased externally
• Which suppliers are being / have been considered – are they an existing or
preferred or a new supplier. If a new supplier, what process has been gone through
to select them?.
• Are the products /services therefore calling off from an existing contract or price list
or is a new contract being put in place?.
• Which procurement individual has been engaged & was it as early as possible?
• Have any wider synergies (for example, co-sourcing, shared services etc.)?
Finance and Procurement are engaged at project inception.
14. What do Finance typically look for?
Finance;
• The proposed expenditure represents “value for money” / strategic fit
• The financial evaluation is appropriate, correct and all options have been
considered
• The costs are confinable within Budget (or authorised deviation)
• Appropriate accounting and control procedures are in place
• Operational line authority and other authority / concurrence has been given
• Procurement policy has been followed
• Have the benefits been baked into Opex plans? signed up to?
• Has discounted cashflow (NPV), wage inflation, leasing, depreciation, amortization
etc. been factored into the numbers?
15. Red flags in a business case?
This initiative will:-
• Improve business efficiency
• Improve job satisfaction
• Create increased customer loyalty
• Improve staff effectiveness
• Reduce risk of fraud
• Generate increased sales
• Is an enabling initiative
• Will improve the customer experience
• Will increase product holdings per
customer to an average of 2.1
• Will reduce Average Call Handling Time to
1.3 minutes/customer
Why is this an issue:-
Where will these efficiencies be derived? How much cost will be saved?
Will there be FTE reductions as a result?
How does this translate to company performance? Will it improve staff
retention, therefore lower recruitment costs?
What is the customer lifetime value? How much does customer loyalty
cost and how much does it contribute to revenue and margin?
How does staff effectiveness translate into reduced FTEs, increased
capacity and therefore costs/benefits?
How does this quantify? What is our risk exposure in £ value? How
much fraud have we seen to-date?
How many sales? How does this impact cost of sale, stockholding and
cashflow. How much additional revenue & margin
This is a catch-all get-out-of-jail free benefit, because we can’t really
think of any benefits.
How much is that improved customer experience worth. Does it match
the cost of the improvement.
How much does that contribute to overall revenue and margin. This, inof
itself is not a useful measure
Same point as above. Does that allow us to avoid costs or reduce costs
in our call centres by reducing FTE’s?
16. Green flags in a business case?
This initiative will:-
• Improve business efficiency by improving average call handling time from 2:30 minutes to 1:30
minutes per call. We handle 25,000 calls per annum, thus increasing our call handling
capabilities by 50%. We propose, therefore to reduce FTE’s in 2012 by 12 heads, saving
£1.3m per annum. Please see Appendix A: Cost Savings for detailed breakdown.
• Improve job satisfaction, thus improving our staff retention rate from 5% staff churn per annum
to 2%. This in turn will reduce our recruitment costs by £85,000 per annum and reduce our
staff training downtime by 980 man-weeks per annum. This will result in an FTE reduction of 3
heads, saving £240K per annum.
• Create increased customer loyalty. At present, the fully loaded cost of acquiring a new
customer is £9,380, based on £4,230 above the line marketing costs, £5,100 below the line
marketing costs and a £1,380 cost of sale. Therefore by reducing churn by 8%, we would add
£11.6m per annum to margin. Please see Appendix F: Churn reduction forecast model for
details.
• etc. etc.
Business benefits have numbers that can be measured!