This document summarizes a presentation given by Chris Follows at the Library Services Conference 2012 at the University of the Arts London. It discusses the launch of a new online platform called Process that aims to be an open resource for sharing practice and knowledge to create open educational resources. Process is intended to encourage open educational practice and experimentation beyond formal coursework. It also highlights several small projects funded by the DIAL project to improve digital skills and employability through problem-based, interest-based learning communities.