ThousandEyes provides quarterly webinars to highlight new product features and releases. The March 2023 webinar featured speakers discussing cloud adoption trends, how Ferrari uses AWS services, challenges monitoring cloud performance across networks, and how ThousandEyes solutions provide visibility and intelligence into cloud and network performance. ThousandEyes agents deployed in AWS local zones allow monitoring performance between regions and identifying issues.

1. ThousandEyes Quarterly Customer Webinar Series
New Product Features and Release Highlights
March 2023

2. Featured speakers
Brian Tobia
Technical Marketing Engineer
Sergio Licea
Global Go-to-market Manager
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.

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© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Before We Begin…
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• A recording of this presentation will be sent to you in a few days.

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© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
The power of Cloud
Remote work made cloud adoption soared.
80%
of organizations are
using multiple public or
private clouds. (Virtana)₁
Lines of business are
even more involved
(Oracle and IDC)₂
organizations know where exactly
their cloud costs are going
(CloudZero)₃
3 out of
10
Cloud improves productivity and revenue and help organizations embrace new tech such as big data
analytics, Artificial Intelligence, Machine Learning models and IoT to mention a few (MIT)₄
40%

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© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.
Scuderia Ferrari powered by AWS
Ferrari is using AWS to run
car performance simulations
of various racing and driving
conditions using (HPC)
With technologies like
compute and media services
they’re building a new digital
fan engagement platform via
a mobile app.
Quickly create, deploy,
and scale digital
experiences for Ferrari
enthusiasts.

6. Tifosi

7. Entering the Ferrari world via the Fan App
Access the app
Use the app
• Global users accessing the DAM through
the WAF, Cache and Appsync
• Authentication and personalization needs
to happen first
• Data is stored on the DynamoDB
• Appsync fetches the content stored in the
CMS/DAM
• AWS pinpoint provides analytics and user
engagements
• AWS personalize uses data from
DynamoDB, S3 and CMS
How it works?
1
2

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What about cloud networking connectivity?
The goal to serve end users’ digital experience requires that applications perform at it’s best.
Cloud networks
are highly
segmented
Many variables Border between
public and private
Developers think about the network until there’s a need

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How do you deliver your application to the end users?
Entering AWS backbone
AWS Wavelength AWS Local
Zones
AWS Global
Accelerator
Availability Performance Low Latency

10. Meet the AWS network
Source: AWS re:Invent 2022 - The power of cloud network innovation

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AWS cloud dynamics
As any enterprise, they also experiences challenges and performance missteps
Performance Management Evolution
Performance and
availability issues can be
very impactful
Priorities and preference
in fixing issues and
optimizing performance
What may be true today
could be very different
tomorrow
That’s just in the cloud, what about the overall environment?

12. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Connections are Complex
Branch
Office
Employee
BYOD
Corp devices
IOT
Cameras
and sensors
IoT
VDI
People, places,
and things
Edge
BYOD
Data Center
IOT
Core
network
Mobile
networks
Core
network
Peering
Access
networks
Wireless
network
Wireless
gateway
DNS
Cloud
and SaaS
Cloud
providers
Datacenter
infrastructure
Cloud
connectivity
Direct
connect
ISP transit
providers
SaaS
onramp
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13. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Correlate
performance
across
every layer
Our Solution
8
3
9
3
5
4
6
8
6
Time Correlated
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14. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Our Solution
VISIBILITY INTELLIGENCE WORKFLOWS
ThousandEyes Internet and Cloud Intelligence
1000s Global Vantage
Points
Unique multi-layer Telemetry Global Actionable Insight
Cloud Enterprise
Endpoint
Clou
d
Saa
S
Apps APIs
XaaS
End user
Network and Routing
DNS
Application
Billions of daily
measurements
Enrichment and
algorithmic analysis
Collective
insight
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AWS Monitoring Use Cases
• AWS Internal
• Inter-region
• Inter-AZ
• Public internet to AWS-hosted
application
• AWS source traffic to internet-
hosted application or external
cloud application dependencies
• Geographic/regional
performance
SaaS
SaaS
SaaS
SaaS
SaaS
SERVICE
PROVIDERS
COLOCATION
SECURITY
CLOUD
PROVIDERS

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• Data-driven study of cloud network performance
• 3 years of continuous measurements for AWS, Azure
and Google Cloud Platform
• Inter-region, inter-AZ and end user metrics
• Understand how cloud connectivity architectures vary,
see regional differences, and more
Cloud Performance Report
Context

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Monitoring From Points on the Internet into AWS
• Useful for testing performance
from different providers and
locations into AWS hosted-apps
• Identify service provider or
routing issues
• Determine if optimal paths are
being leveraged

18. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
AWS Source Traffic to Hosted Application
• Simulate end-user performance to
your application from cloud vantage
points
• Cloud to Cloud
• Cloud to Enterprise DC
• Determine if load balancing and geo-
distribution is working properly
• Check for optimal paths and CDN +
local performance accelerators

19. @ThousandEyes 19
Cloud connectivity architectures
AWS
leverages
the
Internet
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20. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
AWS Region to Region Performance
• Benchmark performance
and verify SLA’s
• Test performance of
distributed components
• Simulate performance for a
failover/DR scenario

21. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Inter-AZ Performance
• Benchmark performance between
nodes within an AZ
• Determine if more specialized
geographic deployments would
help performance (AWS Local
Zones)
• Granular view into component
failures from a normally-
abstracted AZ

22. © 2023 Cisco and/or its affiliates. All rights reserved. Cisco Public
Geographic/regional performance
• Determine if geo load-balancing is
working properly
• Profile global distribution of user
traffic to an AWS-hosted application
• Benchmark performance of edge
components
• Map the path from edge to individual
local services and nodes
• Optimize paths and region
deployments

23. AWS Network Path Enrichment
23
Enhanced Visibility
and Intelligence
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24. © 2022 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved. Cisco Confidential 24
• ThousandEyes Path Visualization gives you a hop-by-hop view of network traffic
• The enrichments to the path visualization leverage new AWS data sources to:
• Improve the identification of IP addresses across the global AWS network
• Notify when observed TCP latency across the AWS global accelerator network rises above
expected levels
• Provide enrichment for AWS nodes within the network path visualization to help easily
identify services like S3, EC2, CloudFront, Route 53, and AGA
• Enable more accurate Internet outage detections across AWS edge and backbone networks
• Display the AWS Region and network associated with user traffic and cloud services
• Partnership between AWS and ThousandEyes provides enriched network metrics and actionable
intelligence to facilitate faster issue resolution and increased visibility into cloud-based traffic.
• Detailed diagnostic data collected by ThousandEyes can be shared with AWS Support for
troubleshooting
AWS Network Path Enrichment

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AWS Network Path Enrichment – Key Features
Extended visibility into AWS networks and services
● Enriches ThousandEyes Path visualization with AWS-specific service information and
performance metrics
● Auto-detect “AWS Identified nodes” including region, network border group, and service
● Highlight Global Accelerator nodes with higher than expected response time
● Detailed diagnostic POP comparison including json data that can be shared with AWS
Support for troubleshooting

26. AWS Network Path Enrichment
Enhanced AWS Node Identification
● Identifies services like S3, EC2, CloudFront, Route 53 and Global Accelerators within a path visualization
● Improves the identification of IP addresses across the global AWS network increasing the overall path visibility
● Displays the AWS region that a service or node belongs to, which helps show geographic routing and performance

27. AWS Network Path Enrichment
Report on AWS Global Accelerator (AGA) Performance
● Identifies when traffic is flowing through an AGA node
● Tests actual performance to the AGA node and measures average latency
● Allow for alerts when observed TCP latency across the AWS global accelerator
network rises above expected levels
● Highlights Global Accelerator nodes with higher than expected response time

28. Demo
28
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AWS Network Path
Enrichment

29. AWS Local Zones
29
Enhanced Visibility
and Intelligence
© 2023 Cisco Systems, Inc. and/or its affiliates. All rights reserved.

30. ThousandEyes Cloud Agents
in AWS Local Zones
● Cloud Agents deployed in both AWS regions + AWS
Local Zones
● Allows for simulation of user traffic to specific
geographic regions
● Determine the performance benefits of deploying
additional application resources within Local Zones
● Measure user experience and A/B test between
standard vs. Local Zone deployment
● Verify correct pathing and hand-off from edge
components to locally deployed services
● Identify regional-based issues vs. broader outages
Leverage Cloud Agents deployed in AWS Local Zones

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Lightning Talk on the Exhibit Floor
• Date & Time: Nov. 28 | 3:30 PM - 3:50 PM (PDT)
• Venue: Venetian
NET102-S | Extending ThousandEyes visibility to the AWS network
Visit us at the ThousandEyes Booth (#1621) and get a free t-shirt!
ThousandEyes Theater Sessions within Cisco/AppD Booth #680
• Extending ThousandEyes visibility into the AWS network
• Everything You Need to Know About the AWS + ThousandEyes Strategic Partnership
• Owning end user experience in an internet world
• Bringing Network Assurance to API Monitoring
• Assuring Cloud SDWAN in AWS with Cisco ThousandEyes
ThousandEyes At AWS re:Invent

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33. Q&A
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