Andrea Smith has over 20 years of experience in office management. She has a proven track record of providing exceptional customer service, maintaining organization and details, and ensuring goals and deadlines are met. Her skills include proficiency in Microsoft Office, accounting software, and marketing tools. She is looking for a new role as an Office Manager or Executive Assistant where she can apply her leadership abilities and work ethic.

1. ANDREAC. SMITH andreasmith5775@gmail.com
(205) 777-9612
www.linkedin.com/in/andreasmith5775
OBJECTIVE: To leveragemyskills andwork experiencein a dynamic environmentas anOfficeManager or ExecutiveAssistant
SKILLS: MS Office (Outlook, Word,Excel,PowerPoint), Label Matrix,Mas90, EDI,GoogleCloud,OpenOffice, Dropbox,
Sage ACT, and Marketing G2-SolicitorConcierge.
EXPERIENCE: 20 years office management experience,self-starter, and innateteamplayerwith a “get things done” attitude.
Exceptional customer serviceskills,relationshipmanagement, and attention to detail. Motivatedby opportunities
providing challenges,adept indealing with multipletasks atonceand excellent researchand strategicdecisionmaking
Barden Circulation – Birmingham, Al. Office Manager Sept '13 - Present
 Provide office managementfor Birmingham sales division,work directly with our corporateoffice,andtheBirminghamNews
 Organize details ofspecialevents, agendas, anditineraries
 Direct business relations anddistributionofcompanyliteratureto stimulateBirmingham sales force
 Input all data for managers tracking,billing, andmaster reports on a weekly basis for our corporate office
 Track and maintain premiums or incentive based promotions for the entireBirminghamsales force
 Work directly with managers on weekly postings and master reports to facilitate growthby exceeding weeklygoals set byour
National Account Directors
 Receive, file,andlog allserviceorders, handleall sales reps W2's, contracts, and other confidential informationfrom entire
Birmingham sales force
 Process and maintain payroll, charge backs, reserverequest, andexpense reports which rapidly changefrom week toweek
WISH Collection - Birmingham, AL Office Manager Dec ’12 – May ‘13
 Manage all facets ofoperations, including performance tracking, production management,appointments and timemanagement
 Work closely with Directors ofMerchandising to define priorities and adjust team workloadto meet requirements ofall segments
of business
 Ensure that inventory is processed quickly and accurately toachieve high productutilizationandincrease ROI
 Overseethemonitoring ofclothing to ensurepositivecustomerexperience
 Process and troubleshootcustomer serviceinventory related issues
 Responsiblefor invoicing andensuring orders are shippedaccurately and on time
Crijo Pet Products, LLC - Oxford, AL Executive Assistant Apr '12 – Dec ’12
 Performance tracking, production management,appointments, and timemanagement
 Day-to-day responsibilities including typing, filing, following up with prospective customers
 Customer serviceand conflict resolution, appointment scheduling, and performancetracking
Vision Research Corporation - Birmingham, AL Vision Screening Technician Jul ‘07 – Jul ‘09
 Providedon-site screening services for theearly detection ofeyeproblems in childrenatschools
 Received recognition award three times during tenure as a result ofsuperior performance
 Day-to-day responsibilities includeddaily travel, reporting,scheduling, equipment management,volunteer
coordinationall whilemaintaining children’s participation andobedience
Beds & More - Atlanta, GA/Alexandria, AL Co-Owner/Sales Manager Aug ‘05 – Aug ‘10
 Increased sales steadily eachmonthby 15% and profitmargins 10%
 Excellent customer service creating repeat customers and word ofmouth advertising
 Strict inventory maintenance, appointment scheduling, sales tracking, andaccounts payable
Personnel Staffing Inc. - Anniston, AL Office Manager Oct ’04 – Aug ‘05
 Accounts Payable/Receivable& Payrollprocessing, performance tracking, production management,appointments
and time management
 Shipping & Receiving, sales orders and purchase orders
 Generalsecretarial duties: typing, filing, answering telephone, etc.
Sherman Plumbing & Heating Co. - Gadsden, AL Office Manager Mar ‘94 – Oct ‘04
 Accounts Payable/Receivable& Payrollprocessing, bidproposalpreparation and documentation, contractmanagement
and maintenance
 Customer serviceand conflict resolution, appointment scheduling, and performancetracking
 Performance tracking and production management
EDUCATION:
1989-1993 SouthsideHigh School, Southside, AL CollegePreparatory Diploma
1993-1994 United States Army,FortLeonardwood,Missouri
1994-1996 GadsdenState Community College,Gadsden, AL
1996-1998 GadsdenBusiness College, Gadsden, AL