John Codner has over 15 years of experience in quality control and business operations management. He has a proven track record of meeting and exceeding responsibilities through strategic problem-solving and consensus building. As a senior quality assurance specialist, he designed and executed test plans to ensure software quality and data integrity. Previously, he held a business operations management role where he handled obstacles and issues through quick decision-making. He has a Bachelor's degree in Human Resource Management.

1. JOHN CODNER
419-410-5882 jwcodner@gmail.com
BUSINESS OPERATIONS LEARNING MANAGEMENT
Quality Control ▪ Digital Content ▪ Team Leadership Management
Quality control specialist who is an effective consensus builder at all levels with the keen ability to think
strategically, problem-solve, and make decisions in fast-paced environments. Proven team-oriented
leadership and the competent ability to build customer and internal relationships.
PROFESSIONAL EXPERIENCE
Sr. Quality Assurance Specialist
Houghton Mifflin Harcourt/ Pro Unlimited May 2014-June 2015
 Design and executive test plans on computer applications. While ensuring data integrity standards
 Record and document results and compare to expected results while also ensuring the content is accurate
 Detect software failures so that defects may be discovered and corrected. While talking directly with the
engineers via Microsoft Lync
 Document anomalies and issues in the common cartilage while looking for software defects and issues
with the content.
 Providing LTI applications instructions for users
 Develop and document application test plans based on software requirements and technical
specifications.
 Create meaningful error handling procedures for the application code. While Ensuring compliance with
general programming best practices,accepted web standards and those standards set forth by upstream
sources.
 Participate in application planning meetings. Have an input on the Implement application design process.
Business Operations Management August 2002- Dec 2013
Harb Incorporated, Sylvania, OH
Customer Service/Public Relations
▪ Recognized by executive management for consistently meeting and exceeding internal operations and field
service management responsibilities.
▪ Handled all types of internal and external obstacles and issues by making quick, precise and best business
practice decisions in a fast paced environment.
▪ Selected by General Manager to appear on prime time television news station spotlighting a reality piece on
unique people at their career jobs in progress on a New Year’s Eve.
City ofSylvania: Parks & Forestry Division
▪ Seasonal help from May of 2010 through November 2010 and in April of 2011 through November 2011
▪ Green yard waste program
▪ Work with other interns and permanent employees in the beautification of the city of Sylvania
EDUCATION
Bachelor of Business Administration Degree,University of Toledo, Toledo, OH
Major: Human Resource Management