Slides from my workshop "Mastering the Art of Delegation": Go to www.lars-sudmann.com to find out more.

1. Audiences
1
Mastering the
Art of Delegation
Lars Sudmann
mail@lars-sudmann.com
@larssudmann

2. Flickr/Andy_Magee

3. Leadership
Lecturer
Audiences Leader „Led“
Organizational
Advisor

7. # 1

8. Focus on
best

9. Focus on your best

10. Love doing Good at

11. Exercise

12. Delegate the rest
as known as “strategic quitting”

13. 70% rule

14. Exercise

15. # 2

16. “A leader is somebody
who knows the way, goes
the way, and Audiences
shows the
way”
John Maxwell, Author

18. “I have a
nightmare”

19. Paint a positive
vision of the future

20. What?
Why?
How?

21. Commander’s
Intent

22. If we do nothing else during tomorrow’s
mission, we must ________________________.
The single, most-important thing that we must
do tomorrow is _____________________.

23. If we do nothing else for this task, we
must ________________________.
The single, most-important thing that
we must do is _____________________.

24. Why?

25. Exercise

26. Focus on
best
Intent

27. # 3

28. “But I thought you
will take care of
this…”

29. www.flickr.com/ScratchEdTeam

30. Not listen
TLA’s
Misunderstanding
Honesty
Boring
Aggression
Droning on
Unclear
No respect

31. Problem
Options
Proposal

32. Exercise

33. “Alright, let me send this
email”

34. “Now the phone call…”

35. “I will just update the
micro-blog of the
company”

36. “Let’s do a video
conference with my new
team”

37. “Ok…that is done…work
went well today”

38. “He was typing all the
time while on the phone
– he does not care!”
“’Do that!’ as email text
How rude of him!”
E-Mail Phone
Video Blog
“Did you see that
funny picture in the
background? Was he
in his kid’s room?”
“How banal - here
surely is somebody
who cannot blog…
and even spelling
mistakes….hahaha”

39. …

40. Define
communication
framework

41. Focus on
best
Intent
Comm
standards

42. # 4

43. One Minute
Management

44. www.flickr.com/SeanMacEntee

45. “Good attitude
spreads as well as
bad - keep it good!”
WOW Guild Leader
http://eu.battle.net/wow

46. One Minute
Appraisal
One Minute
Reprimand

47. Tool:
Effective
Feedback

48. Audiences

49. Giving Feedback
1) Be specific
2) Share the impact on YOU (“I…”)
3) Give potential solutions

51. Difficult Feedback
1) State the specific issue
2) Share the impact on you & others
3) Specify & create options and
potential solutions, incl. (positive)
consequences

52. Exercise

53. Tool:
Fire Principle

54. Extinguish the
fire while it’s
still small

55. Tool:
Start/Stop/Con
tinue

56. Tool:
Accepting
feedback with
grace

57. “Feedback is like that gift you
get from your aunt. You may
like it or you may not like it. You
may use it or throw it away
later. But you smile and say:
Thank you.”

58. Focus on
best
Intent
Comm
standards
1’ Mgt

59. # 5

60. Teambuilding

61. How do you
like to be led?

62. #Tool
Be a Coach

63. “What could
you do?”

64. “What could
you do?”
“What else?”

65. Focus on
best
Intent
Comm
Coach
1’ Mgt standards

66. Focus on
best
Intent
Comm
standards
Coach
1’ Mgt