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Communicating in the virtual world
- 1. Communica)ng in the Virtual World! Lars Sudmann mail@lars-‐sudmann.com @LarsSudmann !
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- 3. Audiences „Virtual Led“ Virtual Leader Leadership Lecturer Organizational Advisor
- 4. Why should I care about the ‘remote’ environment?
- 5. More than 200 million people work in remote environments Source: Manpower
- 6. Virtual teams can outperform co-located teams Source: Siebdrat, Hoegl, Ernst 2009
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- 8. How does it feel to meet like this?
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- 10. Or more like this? 90% of virtual team members complain in the beginning about insufficient possibility to build rela)onships and trust* *Source: e.g. RW3 study report hCp://rw-‐3.com/VTSReportv7.pdf
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- 15. 10 Tips &Tools
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- 19. 2x2 place ‘Remote Mindset’ ‘Leveraging technology’ Focus needed Tech overload Under-‐ u)lized Full remote power
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- 21. Do you remember your last phone conference?
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- 24. Foundation Know Your Technology by Heart
- 25. #1 Don’t shareyour desktop
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- 27. Topic Time Who?Next Step Until when?
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- 32. Integrated Pest Management- the three step pest situation assessment In a first step we need to analyze info from scouting and pest identification. The second step is the cost benefit analysis, where we need to assess the control cost vs. damage cost. After that, we should in a third step determine the exact need for pest control.
- 33. Pest Situation Assessment: A 3-step approach n Step 1: Analyze info from scouting and pest identification n Step 2: Cost Benefit Analysis control cost vs. damage cost n Step 3: Determine need for pest control
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- 36. Analyze info fromscouting and pest identification 1
- 37. Compare control costvs. damage cost 2
- 38. Determine need forpest control 3
- 39. #4 Speak likea Radio DJ
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- 42. “Alright, let me send this email”
- 43. “Now the phone call…”
- 44. “I will just update the micro-‐blog of the company”
- 45. “Let’s do a video conference with my new team”
- 46. “Ok…that is done…work went well today”
- 47. “She was typing all the Ume while on the phone – he does not care!” “’Do that!’ as email text How rude of him!” E-Mail Phone Video Blog “Did you see that funny picture in the background? Was he in his kid’s room?” “How banal -‐ here surely is somebody who cannot blog… and even spelling mistakes….hahaha”
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- 49. #Intermezzo Reflect onyour virtual Image
- 50. #5 Be avideo star
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- 58. #Intermezzo Virtual Audience Retention
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- 60. 0 5 1015 20 25 30 35 40 Yes No Who cares?
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- 64. Advantages Disadvantages Workfrom home 24/7 project work in global teams Communica tion issues Not so personal Best practices No No’s Proactive reaching Interactout ive meetings Making assumption Expecting s in emails that ‘they will notice it’
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- 67. #10 Do virtual teambuilding
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- 69. Games Relax Insights Human Fun Non-‐work Play Stories Work/Life bond Geng to know
- 72. 25000 20000 15000 10000 5000 0 # Tech Manuals in Companies # Read Tech Manuals in Companies
- 73. 25000 20000 15000 10000 5000 0 # Tech Manuals in Companies # Read Tech Manuals in Companies
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- 75. #6 Scribble #1Don’t share your desktop #7 Interact #8 Break out #9 Co-create #10 Virtual teambuilding #2 Visualize everything #3 Make mini movies #4 Radio DJ #5 Video star
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- 78. Communica)ng in the Virtual World! Lars Sudmann mail@lars-‐sudmann.com @LarsSudmann !