Audiences
1
	
  
High-­‐Performance	
  
Leadership	
  in	
  the	
  
21st	
  Century!
Lars	
  Sudmann	
  
mail@lars-­‐sudmann.com	
  
@larssudmann	
  
!
Flickr/Andy_Magee	
  
Audiences
„Led“Leader
Leadership
Lecturer
Organizational
Advisor
Elements	
  of	
  
Leadership	
  
@larssudmann
www.lars-sudmann.com
Envision	
  
 
“A	
  leader	
  is	
  someone	
  
who	
  knows	
  the	
  way,	
  
goes	
  the	
  way	
  and	
  
shows	
  the	
  way”	
  
	
  	
  	
  
	
   	
   	
   	
   	
  John	
  C.	
  Maxwell	
  
“I have a
nightmare”
://www.flickr.com/photos/bernhardtsoccer	
  
://www.flickr.com/photos/bernhardtsoccer	
  
 
#Tool	
  	
  
	
  
Strategic	
  Intent	
  
 
	
  
If	
  we	
  do	
  nothing	
  else	
  during	
  tomorrow’s	
  mission,	
  
we	
  must	
  ________________________.	
  
	
  
The	
  single,	
  most-­‐important	
  thing	
  that	
  we	
  must	
  
do	
  tomorrow	
  is	
  _____________________.
 
#Tool	
  	
  
	
  
Show	
  what	
  is	
  
possible	
  	
  
(with	
  stories)	
  
Idea:
Write down whenever
somebody laughed
 
Pixar	
  Model	
  
	
  
Once	
  upon	
  a	
  Tme______________________	
  
Every	
  day_____________________________	
  
One	
  day____________________________	
  
Because	
  of	
  that_______________________	
  
Because	
  of	
  that_______________________	
  
UnTl	
  finally__________________________	
  
Envision	
  
Enquire	
  
“Alright,	
  let	
  me	
  send	
  this	
  
email”	
  	
  
“Now	
  the	
  phone	
  call…”	
  
“I	
  will	
  just	
  update	
  the	
  
micro-­‐blog	
  of	
  the	
  
company”	
  
“Let’s	
  do	
  a	
  video	
  
conference	
  with	
  my	
  new	
  
team”	
  
“Ok…that	
  is	
  done…work	
  
went	
  well	
  today”	
  
“He	
  was	
  typing	
  all	
  the	
  
Gme	
  while	
  on	
  the	
  phone	
  
–	
  he	
  does	
  not	
  care!”	
  
“’Do	
  that!’	
  as	
  email	
  text	
  
	
  
How	
  rude	
  of	
  him!”	
  
“Did	
  you	
  see	
  that	
  
funny	
  picture	
  in	
  the	
  
background?	
  Was	
  he	
  
in	
  his	
  kid’s	
  room?”	
  
“How	
  banal	
  -­‐	
  here	
  
surely	
  is	
  somebody	
  
who	
  cannot	
  blog…	
  
and	
  even	
  spelling	
  
mistakes….hahaha”	
  
E-­‐Mail	
   Phone	
  
Video	
   Blog	
  
…	
  	
  
 
#Tool	
  
	
  
Get	
  21st	
  century	
  
communicaTon	
  
feedback	
  
Blind	
  
Spots	
  
Known	
  to	
  
others	
  
Not	
  known	
  
to	
  others	
  
Known	
  
to	
  self	
  
Not	
  known	
  
to	
  self	
  
Johari-Window in Interaction
Based	
  on:	
  Luft / Ingham "The Johari window” 	
  	
  
 
#Tool	
  
	
  
Giving	
  energizing	
  
feedback	
  
1)  Be specific
2)  Share the impact on YOU (“I…”)
3)  Give potential solutions
Giving Feedback
Engage	
  
Envision	
  
Enquire	
  
I have this
great idea
People like it!
Ok, let’s do it
“Say	
  no	
  to	
  a	
  
1000	
  things.”	
  
Steve	
  Jobs	
  
#Tool:
One in, one out
Engage	
   Enable	
  
Envision	
  
Enquire	
  
Teambuilding
 
	
  	
  
How	
  do	
  you	
  
like	
  to	
  be	
  led?	
  
 
#Tool	
  
	
  
Be	
  a	
  coach	
  
 
“What	
  could	
  
you	
  do?”	
  
	
  
The
Nespresso
question
 
“What	
  could	
  
you	
  do?”	
  
	
  
“What	
  else?”	
  
Classic
Directional
Mutual
Exploration
N-K
K
K N-K
Leader
Led
New
Insights
Engage	
   Enable	
  
Energize	
  
Envision	
  
Enquire	
  
Audiences
1
www.flickr.com/SeanMacEntee
“On	
  days	
  you	
  have	
  not	
  
been	
  fired…	
  	
  
…you	
  can	
  think	
  of	
  
yourself	
  as	
  having	
  been	
  
praised.”	
   Entrepreneur	
  
https://
	
  
5	
  :	
  1	
  
hbr.org/2013/03/the-ideal-praise-to-criticism/
 
	
  
#Tool	
  
	
  
Praise	
  5	
  :	
  CriTcism	
  1	
  
Engage	
   Enable	
  
Energize	
  
Envision	
   Execute	
  
Enquire	
  
 
Why	
  do	
  projects	
  fail?	
  
	
  
	
  
0 20 40 60 80
Standards	
  missing	
  
ImplementaTon	
  not	
  
audited	
  
UnrealisTc	
  Planning	
  
Decision	
  Process	
  
Missing	
  ObjecTves	
  
Source:	
  Hays,	
  27.12.12,	
  in	
  %,	
  combinaTon	
  of	
  “fully	
  agree”	
  and	
  “mostly	
  agree”	
  	
  
 
Improve	
  your	
  
decision-­‐making	
  
process	
  
1Linda is 31 years old, single, outspoken,
and very bright. She majored in
philosophy. As a student, she was
deeply concerned with issues of
discrimination and social justice, and
also participated in anti-nuclear
demonstrations.
Question now: What is now the most likely
alternative:
a) Linda is a bank teller
b)  Linda is a bank teller and is active in
the feminist movement?
Source: e.g. Kahneman, Thinking Fast & Slow
2Please give an estimate of
yourself - your qualities as
a car driver are :
a) Well above average
b) Above average
c) Average
d) Below average
e) Well below average?
Source: Plous 1993, The Psychology of Decision Making
There are 12 cows, 4 sheep,
and 8 pigs onboard a ship
What is the captain‘s age?
Wikipedia: http://de.wikipedia.org/wiki/Kapitänssyndrom
Source: Asch, S.E. 1956 – A minority of one against a unanimous majority.
#Tool	
  
	
  
Install	
  Devil’s	
  
Advocate	
  
posiTons	
  
Be	
  a	
  realist	
  when	
  making	
  a	
  
decision	
  and	
  an	
  opTmist	
  when	
  
implemenTng	
  it	
  –	
  not	
  the	
  
other	
  way	
  around.	
  
Engage	
   Enable	
  
Energize	
  
Envision	
   Execute	
  
Enquire	
  
Engage	
   Enable	
  
Energize	
  
Execute	
  
5! 5!
5!
5!5!
5!
0!
Envision	
  
Enquire	
  
Engage	
   Enable	
  
Energize	
  
Execute	
  
5! 5!
5!
5!5!
5!
0!
5!
5!
“The	
  Visionary”	
  
Envision	
  
Enquire	
  
Flickr/evilerin
Engage	
   Enable	
  
Energize	
  
Execute	
  
5! 5!
5!
5!5!
5!
0!
“The	
  Executer”	
  
Envision	
  
Enquire	
  
An average meeting
Engage	
   Enable	
  
Energize	
  
Execute	
  
5! 5!
5!
5!5!
5!
0!
5! 5!
Envision	
  
Enquire	
  
“The	
  person	
  who	
  has	
  
a	
  Why	
  can	
  bear	
  
almost	
  any	
  How”	
  
 
Why?	
  
Audiences
1
	
  
High-­‐Performance	
  
Leadership	
  in	
  the	
  
21st	
  Century!
Lars	
  Sudmann	
  
mail@lars-­‐sudmann.com	
  
@larssudmann	
  
!

High performance leadership - slides