Slides from June 24 presentation to Business Innovation Growth Council and the Charlotte Regional Technology Executives Council (CRTEC). Presented by Scott Miner and Niels Toft from Technekes.
We created this UX adoption maturity model after spending 15 years observing how organisations struggle with the challenges associated with developing a UX capability. We use the maturity model when helping organisations develop a strategy and roadmap and are happy for you to use this in your own organisations, providing we are credited.
Organisations appear to go through five stages of maturity: ignorant, emergent, engaging, committed and embedded
We considered these stages against 5 criteria:
Organisation culture
UX ownership
How the ‘user’ is viewed
Tools and techniques
Budget
The following slides describe the different stages of maturity for each criteria.
A constantly growing and regularly updated collection of UX, CX and usability maturity models. More than 40 maturity models and variations by Jacob Nielsen, Jared Spool, Bruce Temkin, Forrester Research, Adaptive Path and many others.
Ingrid Domingues and Johan Berndtsson - Great UX is Here (From Business to Bu...inUse
In this talk, we’ll present five components that are vital if you want to generate value for your organization. Guess what? It’s all about UX. Wether you need to optimise an existing business, or innovate completely new solutions and offerings, great UX is what will make the difference. So join us - and put your business on the road to UX nirvana.
How UX Evolves at Companies: A New Look at Maturity Modelsrbuttigl
User experience design involves many skill sets and methods but companies don't always have staff with the right expertise or placed in dedicated user experience roles. This puts product designs at risk, especially in competitive markets. In an effort to advance user experience design to minimize taking risks with design, several maturity models were published that explain the different phases of corporate UX maturity.
I have surveyed several user experience maturity models, identified the most important information, enhanced with my own experiences and simplified the delivery using a light hearted, easy to understand metaphor - an evolution scale. Each evolution level defines what methods are typically used, who typically does "design" at that level and most importantly what is needed to evolve to the next level.
This infographic is a valuable tool to educate different development teams where they are in the user experience spectrum as well as outline what they need to do to evolve. It also helps to educate executives to set realistic expectations that this is a process that takes time and to help gain their support by plotting your competition on the same scale.
Oplægget blev holdt ved InfinIT-arrangementet Temadag om integrering af usability-arbejde i agile udviklingsprocesser, der blev afholdt den 6. maj 2014. Læs mere om arrangementet her: http://infinit.dk/dk/hvad_kan_vi_goere_for_dig/viden/reportager/hvordan_kombineres_agil_udvikling_og_usability-arbejde.htm
How User Experience Evolves in a Company - a New Look at UX Maturity ModelsUXPA Boston
User experience design involves many skill sets and methods but companies don’t always have staff with the right expertise or placed in dedicated user experience roles. This puts product designs at risk, especially in competitive markets. In an effort to advance user experience design to minimize taking risks with design, several maturity models were published that explain the different phases of corporate UX maturity. I have surveyed several user experience maturity models, identified the most important information, enhanced with my own experiences and simplified the delivery using a light hearted, easy to understand metaphor – an evolution scale. Each evolution level defines what methods are typically used, who typically does “design” at that level and most importantly what is needed to evolve to the next level. This infographic is a valuable tool to educate different development teams where they are in the user experience spectrum as well as outline what they need to do to evolve. It also helps to educate executives to set realistic expectations that this is a process that takes time (we can’t all go from zero to Apple) and to help gain their support by plotting your competition on the same scale.
User Experience Services update - Digital Transformation Initiative Board - U...Neil Allison
University of Edinburgh User Experience Manager, Neil Allison, updates the Digital Transformation Initiative Board on the status of pilots projects, and covers key concepts around user experience and strategic management. Presented 2 May 2017.
We created this UX adoption maturity model after spending 15 years observing how organisations struggle with the challenges associated with developing a UX capability. We use the maturity model when helping organisations develop a strategy and roadmap and are happy for you to use this in your own organisations, providing we are credited.
Organisations appear to go through five stages of maturity: ignorant, emergent, engaging, committed and embedded
We considered these stages against 5 criteria:
Organisation culture
UX ownership
How the ‘user’ is viewed
Tools and techniques
Budget
The following slides describe the different stages of maturity for each criteria.
A constantly growing and regularly updated collection of UX, CX and usability maturity models. More than 40 maturity models and variations by Jacob Nielsen, Jared Spool, Bruce Temkin, Forrester Research, Adaptive Path and many others.
Ingrid Domingues and Johan Berndtsson - Great UX is Here (From Business to Bu...inUse
In this talk, we’ll present five components that are vital if you want to generate value for your organization. Guess what? It’s all about UX. Wether you need to optimise an existing business, or innovate completely new solutions and offerings, great UX is what will make the difference. So join us - and put your business on the road to UX nirvana.
How UX Evolves at Companies: A New Look at Maturity Modelsrbuttigl
User experience design involves many skill sets and methods but companies don't always have staff with the right expertise or placed in dedicated user experience roles. This puts product designs at risk, especially in competitive markets. In an effort to advance user experience design to minimize taking risks with design, several maturity models were published that explain the different phases of corporate UX maturity.
I have surveyed several user experience maturity models, identified the most important information, enhanced with my own experiences and simplified the delivery using a light hearted, easy to understand metaphor - an evolution scale. Each evolution level defines what methods are typically used, who typically does "design" at that level and most importantly what is needed to evolve to the next level.
This infographic is a valuable tool to educate different development teams where they are in the user experience spectrum as well as outline what they need to do to evolve. It also helps to educate executives to set realistic expectations that this is a process that takes time and to help gain their support by plotting your competition on the same scale.
Oplægget blev holdt ved InfinIT-arrangementet Temadag om integrering af usability-arbejde i agile udviklingsprocesser, der blev afholdt den 6. maj 2014. Læs mere om arrangementet her: http://infinit.dk/dk/hvad_kan_vi_goere_for_dig/viden/reportager/hvordan_kombineres_agil_udvikling_og_usability-arbejde.htm
How User Experience Evolves in a Company - a New Look at UX Maturity ModelsUXPA Boston
User experience design involves many skill sets and methods but companies don’t always have staff with the right expertise or placed in dedicated user experience roles. This puts product designs at risk, especially in competitive markets. In an effort to advance user experience design to minimize taking risks with design, several maturity models were published that explain the different phases of corporate UX maturity. I have surveyed several user experience maturity models, identified the most important information, enhanced with my own experiences and simplified the delivery using a light hearted, easy to understand metaphor – an evolution scale. Each evolution level defines what methods are typically used, who typically does “design” at that level and most importantly what is needed to evolve to the next level. This infographic is a valuable tool to educate different development teams where they are in the user experience spectrum as well as outline what they need to do to evolve. It also helps to educate executives to set realistic expectations that this is a process that takes time (we can’t all go from zero to Apple) and to help gain their support by plotting your competition on the same scale.
User Experience Services update - Digital Transformation Initiative Board - U...Neil Allison
University of Edinburgh User Experience Manager, Neil Allison, updates the Digital Transformation Initiative Board on the status of pilots projects, and covers key concepts around user experience and strategic management. Presented 2 May 2017.
The experience your customers have with your products is a critical component of success. Valuable products can solve real human needs, fulfill desires, and improve the quality the of life. This goes beyond just building more features, or making things look pretty. It involves understanding and empathizing with your customers, and involving them in the design process.
How do we do this? And how do we do this in a way that fits into the operational rhythms of Agile development? These perspectives are shared by a long-time UX designer who has recently moved into Agile.
The document discusses challenges faced by design teams and proposes adopting engineering best practices to improve collaboration, engagement, and productivity. It identifies six challenges design teams often face: designers focusing on individual craft; designing in a vacuum; low perceived productivity when files are shared; lack of open communication; lack of transparency in others' work; and constant hustle with no reflection. To address these, the document recommends practices like partner designing, peer reviews, source file control, regular design standups, show-and-tell sessions, and design retrospectives. The outcomes of implementing these practices on one team included improved collaboration, engagement, and productivity as well as a visibly better culture and morale.
Building And Managing Successful Ux TeamsRod Farmer
Presentation to the ARK Online User Experience Conference. Provides an overview of how to build and manage successful User Experience teams through planning, leadership, and organisational influence. More specifically, this presentation argues that greater quality and org influence do NOT come through focusing on better research and design skills ...
User Experience: Research, Design, Process, and Workflowsollitaire
This document discusses user experience (UX) research, design, process, and workflow in 3 stages:
1. Research involves analysis, planning, identifying strategy/objectives and user needs/requirements through stakeholder meetings, competitive analysis, user research, and documenting insights.
2. Design establishes structure through conceptual models and information/workflow design then details interaction through wireframing, prototyping, and interaction design.
3. Implementation involves developing designs, continual UX review and testing, and advocating for users throughout the agile development process. The UX professional guides teams through this participatory process.
Here are the key steps to develop a user profile:
1. Define the target user(s) - Who are you designing for? Be as specific as possible in describing the user(s).
2. Gather research - Collect information on your users through methods like surveys, interviews, observations. Learn about their demographics, skills, goals, pain points.
3. Define goals and tasks - What are the tasks the user needs to accomplish? What are their goals when using the product/service?
4. Identify attitudes - What are the user's attitudes towards technology, the domain, privacy, security etc.
5. Specify capabilities - What are the user's technical skills? Language abilities? Physical/
Democratising UX: how to spread user research education and insights throughout your organisation
With demand for UX insights within organisations outstripping the capacity of UX teams to deliver research, there is a growing need for greater UX knowledge and capability across different functions within businesses. But how do you spread user research beyond the walls of your UX research team? What is the value of everyone having access to UX insights—or having the ability to run research themselves?
On 26th March, we gathered a range of speakers to share their successes, challenges and expert advice around democratising UX. Learn from a variety of different perspectives on the topic, and have the opportunity to share your own experiences with the community.
In this presentation, Alfonso de la Nuez delivers the opening keynote address ‘Why & How to Democratize UX Research’.
This document provides an introduction to user-centered design. It defines user-centered design as a framework that extensively focuses on end users' needs, wants and limitations at each stage of the design process. It discusses why user-centered design is important, as users now have more choices and companies need to better serve users to win competition. It also describes some key aspects of user-centered design like user research to understand users and usability testing to validate the design with users. The workshop demonstrated user research and usability testing techniques through role-playing exercises.
More than 370 visual definitions of UX : User Experience, Customer Experience, Service Design, Design Thinking, Lean UX, Usability diagrams from 1970 till 2017.
This is a restored version of the presentation. Previous with 80 000 + views was deleted as a result of SlideShare bug...
Many analyses of developing compelling user experiences (UX) involve a theoretical understanding of key UX principles. However in this webinar, Belatrix´s UX experts Barbara Lipinski and Bruno Vilches, will provide a practical step-by-step guide through the UX process which we use at Belatrix. We will provide a case study of how we applied this process to a product.
What you will takeaway from this webinar:
* The principles and fundamentals underlying UX
* How to practically apply these principles to create a UX process
* Case study and our key learnings from applying the UX process
This document discusses the key ingredients for building a great Lean UX team. It identifies three main ingredients: 1) A leader with a clear vision for Lean UX; 2) A team of T-shaped professionals with both broad and deep skills; 3) The right corporate culture and shared core values among the team. It emphasizes the importance of cross-functional collaboration, a user-centric approach, continuous learning and iteration to maximize user delight.
The document discusses integrating user experience (UX) design into agile development processes. It describes four common approaches: big upfront design, just-in-time design, design spikes, and sprint pairs. The sprint pairs approach has designers work one sprint ahead of developers. The document also discusses tailoring agile projects for UX work, creating UX release plans and roadmaps, conducting user research, and establishing a usability backlog to track and prioritize issues. Seven keys to success with integrating UX and agile are outlined.
Calculating the ROI of UX with Standard Financial Modelsuxpin
You'll learn:
- How to create a UX ROI model with decision trees and expected values
- How to forecast the effect of UX on sales
- How to use SUS and NPS to measure the effect of UX
Make It Fast: Delivering UX Research to Agile TeamsUXPA Boston
One of the biggest challenges facing UX designers working with agile teams is providing user research in a quick, effective way. Design sprints take less time than in the past and development makes it difficult to slip user feedback into the mix. Traditional research takes time to design, set up, recruit for, run and analyze. Since that could span several sprints, “traditional” research simply doesn’t work in today’s rapid pace development, and the user experience suffers. Many organizations are tackling this challenge.
We’ve brought together 4 panelists who are using methods to address the issue of rapid UX research. Panelists come from both in-house teams and agencies. We’ll share our approaches and offer practical advice about how to do it, why it works and what could be improved. We’ll cover both unmoderated tests and more traditional moderated tests. You’ll learn some new approaches and get a chance to ask questions or share your own experiences.
The document discusses a modular approach to UX processes that is flexible and accounts for differences in teams, clients, and projects. It proposes mixing and matching UX activities based on goals rather than following a rigid process. The key aspects are to 1) determine goals and what needs to be learned to meet them, 2) select UX activities that will provide the needed insights efficiently, and 3) document only what is necessary for communication, as processes and documentation needs vary by situation.
Dual Track Agile Or, How I learned to stop worrying and love the scrumUXDXConf
In software there are two key types of work - discovery and delivery. However, that doesn't mean there are different people doing those jobs. If the whole team is responsible for product success, not just getting things built, then the whole team needs to understand and contribute to both kinds of work.
Dual track agile and the UXDX model both convey the approach of design and development working together.
UX, DX, DSX: Developers and Data Scientists as UsersUXDXConf
More and more companies nowadays are investing heavily in building infrastructure for developers and data scientists. But often, building infrastructure products are treated as pure engineering practices and differentiated from feature products.
I would like to share my experience leading a team at BuzzFeed in building user-centric infrastructure products for our developers and data scientists, and how I integrate and adapt traditional PM techniques for technical products.
Building software for our peers is a double-edged sword. On one hand, our users are technologists themselves and have immense appreciation for well-designed infrastructure and tools. On the other hand, it is very tempting for us as developers to make assumptions about those folks with whom we work closely. When building tools for data scientists, it is especially crucial to keep in mind that they have their own distinct workflows and needs.
The web enables many things. Also the ability to liquify your brand and its values. Brand building and establishing and securing are getting more and more important, as we are running towards a generation of multi digital output devices. This presentation creates awareness for that topic, explores how User Experience Design and Documentation can contribute to a cohesive brand experience across all channels.
Website Usability & User Experience: Veel bezoekers, weinig klanten?Johan Verhaegen
This document introduces a user experience framework and discusses various UX methods and principles. It discusses establishing a user experience framework that includes a value proposition canvas, customer insight map, customer journey, and experience map. It emphasizes the importance of usability testing with real users to validate assumptions and gather insights. The document also covers design principles like putting the user in control and making designs simple and clear based on how people think, feel, see, interact and behave.
UX STRAT USA: Beverly May, "Moving Your Team From Good To Great UX"UX STRAT
This document summarizes insights from 5 years of the UX Awards, which honors exceptional user experience design. It discusses how UX teams can move from good to great by following 9 common factors of good UX like clearly identifying user needs. It also identifies 9 factors of exceptional UX, such as addressing business/technical concerns beyond UX and having impressive real-world impact or adoption. The document analyzes hundreds of past submissions to identify trends over time, finding experience and following best practices are correlated with winning. The goal is to inspire teams to achieve exceptional UX.
This document discusses user experience (UX) maturity models and provides strategies for improving organizational UX maturity. It begins by defining UX and listing the many skills and standards involved. It then examines several UX maturity models that assess UX practices and integration on different levels or dimensions. Common challenges to UX maturity include lack of executive support, centralized functions, strategy, resources and process integration. Solutions include conducting a UX maturity assessment, gaining executive sponsorship, establishing UX processes, budgets, communities, standards, training and infrastructure to better integrate and leverage UX practices across an organization.
The experience your customers have with your products is a critical component of success. Valuable products can solve real human needs, fulfill desires, and improve the quality the of life. This goes beyond just building more features, or making things look pretty. It involves understanding and empathizing with your customers, and involving them in the design process.
How do we do this? And how do we do this in a way that fits into the operational rhythms of Agile development? These perspectives are shared by a long-time UX designer who has recently moved into Agile.
The document discusses challenges faced by design teams and proposes adopting engineering best practices to improve collaboration, engagement, and productivity. It identifies six challenges design teams often face: designers focusing on individual craft; designing in a vacuum; low perceived productivity when files are shared; lack of open communication; lack of transparency in others' work; and constant hustle with no reflection. To address these, the document recommends practices like partner designing, peer reviews, source file control, regular design standups, show-and-tell sessions, and design retrospectives. The outcomes of implementing these practices on one team included improved collaboration, engagement, and productivity as well as a visibly better culture and morale.
Building And Managing Successful Ux TeamsRod Farmer
Presentation to the ARK Online User Experience Conference. Provides an overview of how to build and manage successful User Experience teams through planning, leadership, and organisational influence. More specifically, this presentation argues that greater quality and org influence do NOT come through focusing on better research and design skills ...
User Experience: Research, Design, Process, and Workflowsollitaire
This document discusses user experience (UX) research, design, process, and workflow in 3 stages:
1. Research involves analysis, planning, identifying strategy/objectives and user needs/requirements through stakeholder meetings, competitive analysis, user research, and documenting insights.
2. Design establishes structure through conceptual models and information/workflow design then details interaction through wireframing, prototyping, and interaction design.
3. Implementation involves developing designs, continual UX review and testing, and advocating for users throughout the agile development process. The UX professional guides teams through this participatory process.
Here are the key steps to develop a user profile:
1. Define the target user(s) - Who are you designing for? Be as specific as possible in describing the user(s).
2. Gather research - Collect information on your users through methods like surveys, interviews, observations. Learn about their demographics, skills, goals, pain points.
3. Define goals and tasks - What are the tasks the user needs to accomplish? What are their goals when using the product/service?
4. Identify attitudes - What are the user's attitudes towards technology, the domain, privacy, security etc.
5. Specify capabilities - What are the user's technical skills? Language abilities? Physical/
Democratising UX: how to spread user research education and insights throughout your organisation
With demand for UX insights within organisations outstripping the capacity of UX teams to deliver research, there is a growing need for greater UX knowledge and capability across different functions within businesses. But how do you spread user research beyond the walls of your UX research team? What is the value of everyone having access to UX insights—or having the ability to run research themselves?
On 26th March, we gathered a range of speakers to share their successes, challenges and expert advice around democratising UX. Learn from a variety of different perspectives on the topic, and have the opportunity to share your own experiences with the community.
In this presentation, Alfonso de la Nuez delivers the opening keynote address ‘Why & How to Democratize UX Research’.
This document provides an introduction to user-centered design. It defines user-centered design as a framework that extensively focuses on end users' needs, wants and limitations at each stage of the design process. It discusses why user-centered design is important, as users now have more choices and companies need to better serve users to win competition. It also describes some key aspects of user-centered design like user research to understand users and usability testing to validate the design with users. The workshop demonstrated user research and usability testing techniques through role-playing exercises.
More than 370 visual definitions of UX : User Experience, Customer Experience, Service Design, Design Thinking, Lean UX, Usability diagrams from 1970 till 2017.
This is a restored version of the presentation. Previous with 80 000 + views was deleted as a result of SlideShare bug...
Many analyses of developing compelling user experiences (UX) involve a theoretical understanding of key UX principles. However in this webinar, Belatrix´s UX experts Barbara Lipinski and Bruno Vilches, will provide a practical step-by-step guide through the UX process which we use at Belatrix. We will provide a case study of how we applied this process to a product.
What you will takeaway from this webinar:
* The principles and fundamentals underlying UX
* How to practically apply these principles to create a UX process
* Case study and our key learnings from applying the UX process
This document discusses the key ingredients for building a great Lean UX team. It identifies three main ingredients: 1) A leader with a clear vision for Lean UX; 2) A team of T-shaped professionals with both broad and deep skills; 3) The right corporate culture and shared core values among the team. It emphasizes the importance of cross-functional collaboration, a user-centric approach, continuous learning and iteration to maximize user delight.
The document discusses integrating user experience (UX) design into agile development processes. It describes four common approaches: big upfront design, just-in-time design, design spikes, and sprint pairs. The sprint pairs approach has designers work one sprint ahead of developers. The document also discusses tailoring agile projects for UX work, creating UX release plans and roadmaps, conducting user research, and establishing a usability backlog to track and prioritize issues. Seven keys to success with integrating UX and agile are outlined.
Calculating the ROI of UX with Standard Financial Modelsuxpin
You'll learn:
- How to create a UX ROI model with decision trees and expected values
- How to forecast the effect of UX on sales
- How to use SUS and NPS to measure the effect of UX
Make It Fast: Delivering UX Research to Agile TeamsUXPA Boston
One of the biggest challenges facing UX designers working with agile teams is providing user research in a quick, effective way. Design sprints take less time than in the past and development makes it difficult to slip user feedback into the mix. Traditional research takes time to design, set up, recruit for, run and analyze. Since that could span several sprints, “traditional” research simply doesn’t work in today’s rapid pace development, and the user experience suffers. Many organizations are tackling this challenge.
We’ve brought together 4 panelists who are using methods to address the issue of rapid UX research. Panelists come from both in-house teams and agencies. We’ll share our approaches and offer practical advice about how to do it, why it works and what could be improved. We’ll cover both unmoderated tests and more traditional moderated tests. You’ll learn some new approaches and get a chance to ask questions or share your own experiences.
The document discusses a modular approach to UX processes that is flexible and accounts for differences in teams, clients, and projects. It proposes mixing and matching UX activities based on goals rather than following a rigid process. The key aspects are to 1) determine goals and what needs to be learned to meet them, 2) select UX activities that will provide the needed insights efficiently, and 3) document only what is necessary for communication, as processes and documentation needs vary by situation.
Dual Track Agile Or, How I learned to stop worrying and love the scrumUXDXConf
In software there are two key types of work - discovery and delivery. However, that doesn't mean there are different people doing those jobs. If the whole team is responsible for product success, not just getting things built, then the whole team needs to understand and contribute to both kinds of work.
Dual track agile and the UXDX model both convey the approach of design and development working together.
UX, DX, DSX: Developers and Data Scientists as UsersUXDXConf
More and more companies nowadays are investing heavily in building infrastructure for developers and data scientists. But often, building infrastructure products are treated as pure engineering practices and differentiated from feature products.
I would like to share my experience leading a team at BuzzFeed in building user-centric infrastructure products for our developers and data scientists, and how I integrate and adapt traditional PM techniques for technical products.
Building software for our peers is a double-edged sword. On one hand, our users are technologists themselves and have immense appreciation for well-designed infrastructure and tools. On the other hand, it is very tempting for us as developers to make assumptions about those folks with whom we work closely. When building tools for data scientists, it is especially crucial to keep in mind that they have their own distinct workflows and needs.
The web enables many things. Also the ability to liquify your brand and its values. Brand building and establishing and securing are getting more and more important, as we are running towards a generation of multi digital output devices. This presentation creates awareness for that topic, explores how User Experience Design and Documentation can contribute to a cohesive brand experience across all channels.
Website Usability & User Experience: Veel bezoekers, weinig klanten?Johan Verhaegen
This document introduces a user experience framework and discusses various UX methods and principles. It discusses establishing a user experience framework that includes a value proposition canvas, customer insight map, customer journey, and experience map. It emphasizes the importance of usability testing with real users to validate assumptions and gather insights. The document also covers design principles like putting the user in control and making designs simple and clear based on how people think, feel, see, interact and behave.
UX STRAT USA: Beverly May, "Moving Your Team From Good To Great UX"UX STRAT
This document summarizes insights from 5 years of the UX Awards, which honors exceptional user experience design. It discusses how UX teams can move from good to great by following 9 common factors of good UX like clearly identifying user needs. It also identifies 9 factors of exceptional UX, such as addressing business/technical concerns beyond UX and having impressive real-world impact or adoption. The document analyzes hundreds of past submissions to identify trends over time, finding experience and following best practices are correlated with winning. The goal is to inspire teams to achieve exceptional UX.
This document discusses user experience (UX) maturity models and provides strategies for improving organizational UX maturity. It begins by defining UX and listing the many skills and standards involved. It then examines several UX maturity models that assess UX practices and integration on different levels or dimensions. Common challenges to UX maturity include lack of executive support, centralized functions, strategy, resources and process integration. Solutions include conducting a UX maturity assessment, gaining executive sponsorship, establishing UX processes, budgets, communities, standards, training and infrastructure to better integrate and leverage UX practices across an organization.
Design Centrado em Usuários (UCD) em grandes e pequenas empresasThiago Esser
Lightning talk apresentada no Interaction South America 2013, em Recife. 13/11/2013 (http://isa.ixda.org/2013/).
Ver o video em: https://www.youtube.com/watch?v=T5VPZEyXj84
Ao elaborar essa palestra, percebia que a realidade das empresas por onde passei influenciava diretamente na implementação de práticas centradas no usuário. Cultura, pessoas, estratégia são fatores que jogam a favor ou contra essas práticas, e o valor das delas nunca á algo totalmente dado.
O documento discute onde os profissionais de UX podem trabalhar, incluindo em empresas de tecnologia, startups, agências digitais e de publicidade. Também aborda os diferentes papéis dentro da experiência do usuário como arquiteto de informação, pesquisador e designer de interação.
O documento discute o design para experiência do usuário em dispositivos móveis. Ele explica que é importante considerar o conteúdo, contexto e objetivo do aplicativo móvel. Também apresenta três abordagens de design - mobile first, design responsivo e revelação progressiva.
Como crianças fazem pesquisas na web? Estudo de caso Elisa Volpato
Apresentação de artigo no Interaction South America 2013, em Recife. Artigo escrito com base na monografia de conclusão do curso de pós-graduação em Pesquisa de Mercado da Escola de Comunicações e Artes da USP.
Este documento anuncia uma conferência sobre UX que irá ocorrer em 8 estados e 21 cidades brasileiras com patrocínio diamante e apoio de outras organizações, e fornece informações sobre como obter descontos e acompanhar os organizadores nas redes sociais.
(novas) interfaces e interações: novas fronteiras do designRodrigo Medeiros
O documento discute novas fronteiras do design de interfaces e interações, incluindo interfaces físicas e games, prototipação e comunidades maker. Também aborda como essas novas tecnologias podem ser aplicadas localmente através de projetos como a Baratinha Elétrica e o Varal com Sensor de Chuva desenvolvidos pelo Robô Livre.
Uber, Everlane, Atom bank and many other brands have changed the way services are offered. However, many organizations still follow outdated processes to design products. In that context, how can designers make fast and efficient decisions? This talk described an approach for speeding up the decision-making process in large organizations. It was presented at the Interaction South (Latin) America 2016, in Santiago, Chile.
A Arte de Materializar as Decisões de Negócios - #TheDevConf 2015Thiago Esser
Palestra no TDC (The Developer Conference), em Porto Alegre, setembro de 2015.
Descrição: "Esta é uma decisão de negócio ou de design?" Alguém poderia pensar em ambos como campos separados, dada a forma como as decisões são tomadas no dia-a-dia, o analista de negócios (ou equivalente) geralmente sendo o responsável por definir como uma empresa irá criar valor para seus clientes.
Sendo um Designer para a UX, como posso materializar essas decisões na forma de interfaces, navegações ou mecânica de produtos? Vou ter que ceder quanto aos princípios de design? Qual é a relação custo-benefício? Podemos co-criar com "pessoas de negócios" desde o início?
Nesta palestra, eu vou mostrar casos em que tanto o design e negócios se fundiram quase tornando-se indistinguíveis.
http://www.thedevelopersconference.com.br/tdc/2015/portoalegre/trilha-analise-de-negocios
Brazilian researchers have made advances in data visualization. Several conferences in 2015 featured talks and discussions about data visualization. Researchers explored how to use data visualization to tell stories and make data more accessible to everyday people. Examples of applications included ambient display systems to show bus arrival times, physical interfaces for air quality data, web interfaces, data journalism projects, and collaborative cartographic interfaces.
1ª semana de LightningTalks e FishBowls no TecnoPUC. ( http://wp.me/p3EOt-BH )
Thiago Esser ( @thiagoesser ) + Pedro Belleza ( @PedroBelleza )
Ver também: http://jorgekotickaudy.wordpress.com/2012/08/23/2308-4o-dia-semana/
Design as the art of materializing business decisions @ ISA 2015Thiago Esser
Presented at Interaction South America 2015.
"Is this a business or a design decision?" One might think of both as separate fields, given how decisions are made in a daily basis, the business analyst (or equivalent) usually being the one responsible for defining how a company will create value to its clients.
As an interaction designer, how can I materialize these decisions in the form of interfaces, navigations or product mechanics? Will I have to compromise on design principles? What is the cost-benefit relation? Can we cocreate ideas with "business people" from scratch?
In this talk, I'll show cases where both design and business have merged almost becoming indistinguishable.
Dojo/conversa feita na uMov.me sobre como podemos usar essa abordagem no dia-a-dia, em qualquer profissão, mas especialmente no desenvolvimento de software.
Mais em: http://wp.me/p3gQto-bCCnk
Design e interfaces cartográficas: avanços para pesquisa e atuação profissionalJúlia Rabetti Giannella
Nessa palestra para o Campus Party Brasi, realizada no dia 05/02/2015, abordei os avanços na produção de interfaces cartográficas do ponto de vista do design e da comunicação e a emergência do mapeamento colababorativo como instrumento de engajamento cívico e inovação social.
O Designer no Mundo da Tecnologia da Informação (TI)Thiago Esser
O documento discute as opções de carreira para designers após a conclusão da faculdade, incluindo trabalhar em agências de publicidade, empresas de tecnologia ou áreas de marketing em empresas. Também aborda os desafios de implementar processos de design em empresas de tecnologia e como os designers podem se tornar especialistas em experiência do usuário.
The document discusses user experience (UX) and its importance in software development. It defines UX as the overall experience a user has when interacting with a product. The document outlines various UX competencies like information architecture, interaction design, and usability testing. It emphasizes designing software with a user-centered approach to ensure it is useful, usable and desirable. It also provides guidance on incorporating UX practices into .NET development.
Suresh Undley has over 12 years of experience in UI/UX design. He specializes in designing compelling user experiences for software, websites, and mobile apps. Some of his skills include wireframing, prototyping, visual design, and user research. He has worked on projects for clients in various industries such as banking, insurance, and e-commerce.
[Srijan Wednesday Webinars] Opportunities and Challenges in Enterprise UX DesignSrijan Technologies
Speaker: Baruch Sachs, Senior Director UX, PegaSystems
Baruch dives into the intricacies of Enterprise UX design. We will get a good look at the opportunities that exist and the unique challenges that accompany enterprise UX today, with specific focus on how to solve these challenges in project implementation.
Baruch shares some key pointers on strategic vs. tactical UX design, user story vs. job story, and also some tricks to get enterprise stakeholders to agree to a uniform and intelligent UX design.
Presented at Web Unleashed 2016
by Mariah Hay, Pluralsight
FITC produces events for digital creators in Toronto, Amsterdam, NYC and beyond
Save 10% off any of our events with discount code 'slideshare'
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Overview
Over the past ten years the world of digital tools has shifted from B2B to B2C. Interfaces that were once purely utilitarian have taken a path that not only integrated them with physical products, but also surpassed the physical product – becoming the product themselves. The most successful companies know how to wield UX as a strategy for engaging their user’s attention, whether it’s their employee, or their customer. Companies who confuse UX with merely making an interface “pretty” will fail every time. To better understand how to leverage UX as a competitive advantage, Mariah will talk about:
The difference between UX and UI, and why it is so often confused
The history of UX as an industry
Measuring maturity of UX in an organization
Objective
Participants will leave this presentation with the tools to articulate what UX is, how this role came into being, and how to identify UX maturity within an organization.
Target Audience
Developers, UX professionals, interface designers, product managers, executives, CIO’s, and any business leader who is interested in articulating the scope and application of UX surrounding product development.
Assumed Audience Knowledge
This presentation assumes the audience has a solid understanding of digital product development.
Five Things Audience Members Will Learn
The true scope of what UX activities encompass
The origin of experience design
Why there is so much confusion around what a UX professional does
Identifying the digital divide in an organization
How to understand how mature UX practices are at the organizational level
Enrollment Now or booked or View course details of UI/UX Courses Patterns for Successful Software. Visit: http://nardiainfotech.com/ui-ux-courses-graphic-design-training/
Talk presented at 2017 Digital Experience Strategy conference in Singapore. Presentation covers 1) Finding the 'T' in CX, UX, UI, 2) How to design with the customer first, 3) Common strategies for mobile vs. web and 4) Best practices to include East vs. West and conversational UI.
Rich User Experience Documentation - UpdateJohn Yesko
- Roundarch is a specialized consultancy focused on designing rich internet applications for large organizations, with 200 employees across 3 offices.
- They emphasize balancing user-centered design with enterprise technologies. Documentation practices are important for clients, designers, and developers to understand projects.
- Common documentation includes concept maps in early ideation, wireframes to show functionality without visual design, design comps to establish brand and interactions, and interactive prototypes for user research and feasibility. Motion and multiple states pose challenges to document fully.
The document provides an overview of user experience (UX) design from Ali Rushdan Tariq, a UX designer. It discusses the history and evolution of UX design. It then outlines Tariq's 11 characteristics of good UX designers, which include trying to solve problems, caring more about experiences than visuals, understanding context, empathizing with stakeholders, trying things iteratively, adapting processes, constantly learning, being fearless, making themselves valuable, keeping up with trends without distraction, and putting human needs first. The document concludes with additional recommended resources for learning more about UX design.
The UX Strategy team presented a strategy for improving user experience across the organization. They outlined steps to define the scope of the UX strategy, align it with business strategies and IT functions, organize the governance structure and guide adoption. The strategy includes focusing on user experience, creating persona groups, using an experience first model with user stories and prototypes, and introducing new technology patterns and tools. The team defined next steps to further align the strategy, organize the governance structure, and transform the organization through staff training and development.
The UX Strategy team presented a strategy for improving user experience across the organization. They outlined steps to define the scope of the UX strategy, align it with business strategies and IT functions, organize the governance structure and guide adoption. The strategy includes focusing on user experience, developing persona groups, using an experience first model with user stories and prototypes, and introducing new technology patterns and tools. The team proposed next steps to further align the strategy, organize the governance structure, and transform the organization through staff training and development.
What UX is, how it works and why it matters. Train your teams to recognize and strengthen the links between customer experience indicators and your overall business performance. Learn how to work with your customers to design successful products, services and experiences.
Building for People: 5 Practical Tip for Greating Great UXqixingz
If the 20th century is about technology functions, then the 21st century is about technology users. Building useful, usable, and attractive software applications for people is critical to win customers. User Experience (UX) is much more than just UI, it includes all key aspects of application such as performance and availability that you as developers concern. This session will start off with the ROI of great UX and why you should care. Then, 5 practical tips for creating great UX will be shared that you can take home and start improve your software UX right away.
The document provides an overview of a talk on user experience (UX) for product managers. It discusses the agenda, which includes explaining why UX is important for product managers, how UX tools and artifacts can help make better product decisions, and how to overcome objections to UX processes. The talk aims to help product managers understand the concept of UX, learn how to integrate UX data points into their decision making using personas, and address common business objections to implementing UX processes. It also introduces the speakers and their backgrounds in UX, product management, and coaching agile teams.
Join us for the ui/ux training institutes in Hyderabad at Edux factor and enrich your carrier.
Dream for wonderful carrier we make to achieve your dreams come true Hurry up & enroll now.
<a href="https://eduxfactor.com/ui-ux-online-training">ui/ux training institutes in Hyderabad</a>
Join us for the ui/ux training institutes in Hyderabad at Edux factor and enrich your carrier.
Dream for wonderful carrier we make to achieve your dreams come true Hurry up & enroll now.
<a href="URL">ui/ux training institutes in Hyderabad</a>
In this hands-on UI/UX Design Masters Program, you will cover comprehensive approaches to all UI/UX design development stages. You will learn the concepts of UX research, design thinking, UI prototyping and styling, information architecture, usability and testing.
In this hands-on UI/UX Design Masters Program, you will cover comprehensive approaches to all UI/UX design development stages. You will learn the concepts of UX research, design thinking, UI prototyping and styling, information architecture, usability and testing.
Saheel Babu .KT is a senior UX/UI designer and front end developer with 8 years of experience in web design, graphic design, and UI development. He has expertise in HTML5, CSS3, Adobe Creative Suite, and converting PSD to HTML. He holds various technical qualifications and certifications. His objective is to contribute to a growth-oriented organization by enhancing his skills both professionally and personally.
How to Use Engineers in a UX DepartmentStephen James
Barbarians at the Gates How to Bring Engineers into Your UX Department in order to Lower Coordination and Transaction Costs and Accelerate Product Development
This is a modified version of a presentation given at an internal UX department offsite meeting for a large technology company back in 2014
Intelligent Design - Transitioning UX into UI Michelle Reyes
Users are infinitely more complex today because technology has become so readily accessible. In order to gain any kind of foothold, designing a system has to be approached with the same intricacy and diversity as one's desired target demographic.
User Experience Design has brought strategy to the forefront of any system build, and User Interface Design marries that practicality with aesthetically pleasing creations all with the end user top of mind.
This presentation seeks to give an overview of the two design methods and the process of how to go from brainstorming to realization.
Similar to The Business of UX - People Process and Tech - Miner, Toft (20)
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page pmgdscunsri
Figma is a cloud-based design tool widely used by designers for prototyping, UI/UX design, and real-time collaboration. With features such as precision pen tools, grid system, and reusable components, Figma makes it easy for teams to work together on design projects. Its flexibility and accessibility make Figma a top choice in the digital age.
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
Visual Style and Aesthetics: Basics of Visual Design
Visual Design for Enterprise Applications
Range of Visual Styles.
Mobile Interfaces:
Challenges and Opportunities of Mobile Design
Approach to Mobile Design
Patterns
Explore the essential graphic design tools and software that can elevate your creative projects. Discover industry favorites and innovative solutions for stunning design results.
Architectural and constructions management experience since 2003 including 18 years located in UAE.
Coordinate and oversee all technical activities relating to architectural and construction projects,
including directing the design team, reviewing drafts and computer models, and approving design
changes.
Organize and typically develop, and review building plans, ensuring that a project meets all safety and
environmental standards.
Prepare feasibility studies, construction contracts, and tender documents with specifications and
tender analyses.
Consulting with clients, work on formulating equipment and labor cost estimates, ensuring a project
meets environmental, safety, structural, zoning, and aesthetic standards.
Monitoring the progress of a project to assess whether or not it is in compliance with building plans
and project deadlines.
Attention to detail, exceptional time management, and strong problem-solving and communication
skills are required for this role.
Practical eLearning Makeovers for EveryoneBianca Woods
Welcome to Practical eLearning Makeovers for Everyone. In this presentation, we’ll take a look at a bunch of easy-to-use visual design tips and tricks. And we’ll do this by using them to spruce up some eLearning screens that are in dire need of a new look.
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Technoblade The Legacy of a Minecraft Legend.Techno Merch
Technoblade, born Alex on June 1, 1999, was a legendary Minecraft YouTuber known for his sharp wit and exceptional PvP skills. Starting his channel in 2013, he gained nearly 11 million subscribers. His private battle with metastatic sarcoma ended in June 2022, but his enduring legacy continues to inspire millions.
7. UX Team: 4
2
UX Dev
!
Front end
developers
1
UX Production
!
Maintenance UI,
workflow and
email production
2
Design
!
Print and variable
data production /
traffic
CS Team: 2.5
.5
Copy
!
Words
1
UXCS MGR
!
IA/BA Team lead
8. How we spend a year
Training & Research
UX Maintenance
& Iterative Enhancements
Prototypes
Major Releases
Overhead
Production Ready Launches150-300 Hours Per
Concept Demos 100-150 Hours Per
Micro Releases / Adds / Changes / Bugfix
HR / Time Tracking
New Widgets / Frameworks / Conferences
Pro Bono
NPO Work
9. Support 20+ Web Apps
UX Maintenance & Iterative Enhancements
Micro Releases / Adds / Changes / Bugfix
5-8 Net New Web Apps
Major Releases
Production Ready Launches 150-300 Hours Per
10 Proof of Concepts
Prototype Development
Concept Demos 100-150 Hours Per
Volume
10. UX Trivia
What year was the term User Experience created?
A. 1961
B. 1979
C. 1995
D. 2001
Bonus:
Who coined the term, or what company did they work at?
https://medium.com/user-experience-researche/the-history-of-user-experience-design-5d87d1f81f5a
13. University Gap
What we’re not getting.
Great UI Resources
Great designers, not current coders
Business Acumen
Delivery only focus
Reference Work
Repeated school projects
14. CLT Capacity
Good News for UX’ers, Bad News for Hiring Managers.
154Postings for UX
Last 24 mos / In Charlotte
11Active Candidates
Current / In Charlotte
15. !
!
UX Dev
UI Builder | Coder | Tester
IA/BA
Organization | Process Flow
Business Rules | Architect
Graphic Design
Brand | Print | UI Elements | Fine Art
!
Sweet
Spot
!
Sweet
Spot
!
Sweet
Spot
๏Highly Specialized
๏Highly Specialized
Bulk of job seekers & new grads
“Jack of all trades”
๏Product Manager
Specialization Gap
17. Consumer UX
Enterprise UX
Consumer/Enterprise Continuum
Brand Social
B2C Web Apps
Data Visualization
B2B Web Apps
CRM/ERP FrontendWorkflow
Lead Gen
Websites
Instrumentation
Content Marketing
Mobile
Salesforce tools
18. Where to look
High and Low
Out of Town
CLT super limited
Staffing Agencies
Try for a fee
Meet Ups
Good local networking
Code Academies
19. Ratio of UX to Dev team (swag)
1:5
Minimum 2
How many to get!
20. Voracious Reader
(Self-Educator)
Loves client meetings
(Business Acumen)
Great Estimator
(Planning)
Whiteboarder & Doodler
(Creative)
Master Critiquer
(Collaborator)
What to look for
(in an amazing candidate)
Kind
(non-negotiable)
21. Attract & Retain
Change things that are in reach of changing.
More This Less This Incentives
22. Review Examples
Whiteboards and Prototypes
Design Challenge
Time-boxed assignment.
How to Qualify
Research Background
Social Media is Revealing
24. UX Trivia
What company invented the GUI -
Graphic User Interface.
A. Apple
B. Xerox PARC
C. IBM
D. Commodore
Bonus:
What Year?
https://medium.com/user-experience-researche/the-history-of-user-experience-design-5d87d1f81f5a
28. Taking the Pulse of Enterprise UX
Mega Corp International Blue Sky Agency
Agile Continuum
Dreadful approval process
Team Silos
Limited access to
customers
General lack of awareness
of UX and Agile
33. Agile Manifesto
!
Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
February 13, 2001, at The Lodge at Snowbird ski resort in the Wasatch mountains of Utah
49. Wrapping it up…
UX People UX Process UX Tech
Attract & Retain
specialized
people
—
know what you’re
looking for
patterns
—
be agile
Leverage
frameworks
—
keep current
50. Thanks for joining!
!
!
!
Drop us a line or hit us up on Twitter:
Scott Miner | @scott_design | scott.miner@technekes.com
Niels Toft | @nitoft | niels.toft@technekes.com
!