www.leanuk.org
Lean leadership for executives:
Initial findings from LGN research
UK Lean Summit:
Learning – Educating – Sharing
1
David Brunt
28th November 2012
www.leanuk.org
Lean Global Network (LGN)
 The Lean Enterprise Academy is the UK affiliate of the Lean
Global Network, a non-profit corporation (headquarters in
Boston, Cambridge, USA.)
 2010 – started this research in the area of lean leadership
 Articulate and engage leaders in understanding the fundamentals of lean
thinking and lean transformation process, and their role in taking an
organisation to the next level
 Engage leaders in thinking about their business problem situation and
their role in addressing it
2
www.leanuk.org
Lean Research?
Academic Research
 Theory Driven
 Simplify Reality and Measure
Causality
 Researcher is Independent of
the Actions
 Research by Data Analysis
and Interviewing
 To Discover and Prove Laws
that Apply Everywhere
 Publish in Academic Journals
for Peer Review
Lean Action Research
 Practice Driven
 Address underlying Business
Problems in their Context
 Researcher is both the Mentor
and Reflector
 Research by iterative Problem
Solving using PDCA
 Developing stronger
Hypotheses for future Actions
 Mentored Reflections shared
with Communities of Practice
3
Building a body of evidence Building a body of experience
www.leanuk.org
Leadership?
4
or
 We assume we know what we
should do
 We assume we know what
leaders should do
 We assume we know what we
as leaders should do
www.leanuk.org
Lean Leadership Landscape
5
Lean
Leadership
5 Principles
Align people &
process to purpose
Purpose
People Process
PDCA
A3
Thinking
www.leanuk.org6
Purpose
People Process
• Horizontal flow of value at
the pull of the customer
• Workplace Management
through standardization &
Visualization
• Relentless elimination of
waste, overburden and
unevenness
• Lean Tools applied as
appropriate
Employees:
• Engaged and involved
in CI
• Continuously solve
problems
• Teamwork
Managers:
• System thinkers
• Problem solvers
• Learners
• Teachers/Coaches
Vision/Values
True North
Line of Sight
Strategy Formulation and
Deployment
Lean Management
System
PDCA
® Copyright 2009 Lean Enterprise Institute, Inc. All rights reserved.
www.leanuk.org
Lean Leadership Landscape
7
Lean
Leadership
5 Principles
Align people &
process to purpose
Purpose
People Process
PDCA
A3
Thinking
www.leanuk.org
Shook on Leadership
Lean Leaders do Two Things
 Get each person to
take initiative to solve
problems and improve
his or her job
 Ensure that each
persons’ job is aligned
to provide value for
the customer and
prosperity for the
company
Get the work done and Develop Your People
- at the SAME TIME!
8
www.leanuk.org
Lean Leadership Landscape
9
Lean
Leadership
5 Principles
Align people &
process to purpose
Purpose
People Process
PDCA
A3
Thinking
Weber
Drucker
Burns
Senge
Peters
Covey
Collins
Schein
Etc.
Influence of
other
management
thinkers
www.leanuk.org
Edgar Schein
10
Culture
Values/
Attitudes
What
we do
Basic Assumptions
Values/
Attitudes
Artifacts
“Easier to act yourself into a new way of
thinking than to think yourself into a new way
of acting”
www.leanuk.org
Lean Leadership Landscape
11
Lean
Leadership
5 Principles
Align people &
process to purpose
Purpose
People Process
PDCA
A3
Thinking
Ohno:
Waste (O/P)
Flow & Pull
Genchi Genbutsu
Data/Facts
Minoura:
“T”PS =
“Thinking”
Production
System
Cho:
Go see
Ask why?
Show respect
Uchikawa: No
problem is problem
Weber
Drucker
Burns
Senge
Peters
Covey
Collins
Schein
etc.
Influence of
other
management
thinkers
Eiji: It is
muda to
wave your flag
and have no one
follow.
www.leanuk.org
Lean Leadership Landscape
12
Lean
Leadership
5 Principles
Align people &
process to purpose
Purpose
People Process
PDCA
A3
Thinking
Ohno:
Waste (O/P)
Flow & Pull
Genchi Genbutsu
Data/Facts
Minoura:
“T”PS =
“Thinking”
Production
System
Cho:
Go see
Ask why?
Show respect
Uchikawa: No
problem is problem
Weber
Drucker
Burns
Senge
Peters
Covey
Collins
Schein
etc.
Influence of
other
management
thinkers
9. Grow leaders
10. Develop people
12. Go & see
13. Decisions slowly
14. Learning org.
etc.
Eiji: It is
muda to
wave your flag
and have no one
follow.
www.leanuk.org13
Purpose
People
Develop yourself & your people
to take personal responsibility
for solving problems
Process
• Design & support processes that
provide value to customers –
value streams
Set alignment around the vision
The Role of Leadership in
Implementing Lean
PDCA
® Copyright 2009 Lean Enterprise Institute, Inc. All rights reserved.
www.leanuk.org
Three Keys to Lean Leadership
Ask “Why?”
Use the technique daily
Show Respect
Respect your people
“Go See”
Management must spend time
on the front lines
14
www.leanuk.org15
www.leanuk.org
Something to think about?
 Assess the gaps between where things are now and where
they should be for the following:
 Customer purpose - What do your customers want that you are not
currently able to supply?
 Organisational purpose – What does your organisation need to survive
and even to prosper?
 Your major customer delivery stream
 Your organization’s approach to problem solving
 Your approach to developing/supporting problem solving capability
16
Ideal
Situation
Current
Situation
Gap =
Problem
www.leanuk.org
Lean leadership for executives:
Initial findings from LGN research
UK Lean Summit:
Learning – Educating – Sharing
17
David Brunt
28th November 2012

Lean Leadership for Executives: Initial findings from LGN Research

  • 1.
    www.leanuk.org Lean leadership forexecutives: Initial findings from LGN research UK Lean Summit: Learning – Educating – Sharing 1 David Brunt 28th November 2012
  • 2.
    www.leanuk.org Lean Global Network(LGN)  The Lean Enterprise Academy is the UK affiliate of the Lean Global Network, a non-profit corporation (headquarters in Boston, Cambridge, USA.)  2010 – started this research in the area of lean leadership  Articulate and engage leaders in understanding the fundamentals of lean thinking and lean transformation process, and their role in taking an organisation to the next level  Engage leaders in thinking about their business problem situation and their role in addressing it 2
  • 3.
    www.leanuk.org Lean Research? Academic Research Theory Driven  Simplify Reality and Measure Causality  Researcher is Independent of the Actions  Research by Data Analysis and Interviewing  To Discover and Prove Laws that Apply Everywhere  Publish in Academic Journals for Peer Review Lean Action Research  Practice Driven  Address underlying Business Problems in their Context  Researcher is both the Mentor and Reflector  Research by iterative Problem Solving using PDCA  Developing stronger Hypotheses for future Actions  Mentored Reflections shared with Communities of Practice 3 Building a body of evidence Building a body of experience
  • 4.
    www.leanuk.org Leadership? 4 or  We assumewe know what we should do  We assume we know what leaders should do  We assume we know what we as leaders should do
  • 5.
    www.leanuk.org Lean Leadership Landscape 5 Lean Leadership 5Principles Align people & process to purpose Purpose People Process PDCA A3 Thinking
  • 6.
    www.leanuk.org6 Purpose People Process • Horizontalflow of value at the pull of the customer • Workplace Management through standardization & Visualization • Relentless elimination of waste, overburden and unevenness • Lean Tools applied as appropriate Employees: • Engaged and involved in CI • Continuously solve problems • Teamwork Managers: • System thinkers • Problem solvers • Learners • Teachers/Coaches Vision/Values True North Line of Sight Strategy Formulation and Deployment Lean Management System PDCA ® Copyright 2009 Lean Enterprise Institute, Inc. All rights reserved.
  • 7.
    www.leanuk.org Lean Leadership Landscape 7 Lean Leadership 5Principles Align people & process to purpose Purpose People Process PDCA A3 Thinking
  • 8.
    www.leanuk.org Shook on Leadership LeanLeaders do Two Things  Get each person to take initiative to solve problems and improve his or her job  Ensure that each persons’ job is aligned to provide value for the customer and prosperity for the company Get the work done and Develop Your People - at the SAME TIME! 8
  • 9.
    www.leanuk.org Lean Leadership Landscape 9 Lean Leadership 5Principles Align people & process to purpose Purpose People Process PDCA A3 Thinking Weber Drucker Burns Senge Peters Covey Collins Schein Etc. Influence of other management thinkers
  • 10.
    www.leanuk.org Edgar Schein 10 Culture Values/ Attitudes What we do BasicAssumptions Values/ Attitudes Artifacts “Easier to act yourself into a new way of thinking than to think yourself into a new way of acting”
  • 11.
    www.leanuk.org Lean Leadership Landscape 11 Lean Leadership 5Principles Align people & process to purpose Purpose People Process PDCA A3 Thinking Ohno: Waste (O/P) Flow & Pull Genchi Genbutsu Data/Facts Minoura: “T”PS = “Thinking” Production System Cho: Go see Ask why? Show respect Uchikawa: No problem is problem Weber Drucker Burns Senge Peters Covey Collins Schein etc. Influence of other management thinkers Eiji: It is muda to wave your flag and have no one follow.
  • 12.
    www.leanuk.org Lean Leadership Landscape 12 Lean Leadership 5Principles Align people & process to purpose Purpose People Process PDCA A3 Thinking Ohno: Waste (O/P) Flow & Pull Genchi Genbutsu Data/Facts Minoura: “T”PS = “Thinking” Production System Cho: Go see Ask why? Show respect Uchikawa: No problem is problem Weber Drucker Burns Senge Peters Covey Collins Schein etc. Influence of other management thinkers 9. Grow leaders 10. Develop people 12. Go & see 13. Decisions slowly 14. Learning org. etc. Eiji: It is muda to wave your flag and have no one follow.
  • 13.
    www.leanuk.org13 Purpose People Develop yourself &your people to take personal responsibility for solving problems Process • Design & support processes that provide value to customers – value streams Set alignment around the vision The Role of Leadership in Implementing Lean PDCA ® Copyright 2009 Lean Enterprise Institute, Inc. All rights reserved.
  • 14.
    www.leanuk.org Three Keys toLean Leadership Ask “Why?” Use the technique daily Show Respect Respect your people “Go See” Management must spend time on the front lines 14
  • 15.
  • 16.
    www.leanuk.org Something to thinkabout?  Assess the gaps between where things are now and where they should be for the following:  Customer purpose - What do your customers want that you are not currently able to supply?  Organisational purpose – What does your organisation need to survive and even to prosper?  Your major customer delivery stream  Your organization’s approach to problem solving  Your approach to developing/supporting problem solving capability 16 Ideal Situation Current Situation Gap = Problem
  • 17.
    www.leanuk.org Lean leadership forexecutives: Initial findings from LGN research UK Lean Summit: Learning – Educating – Sharing 17 David Brunt 28th November 2012