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Close attention to each of the primary elements of a firm’s business model is essential for a new venture’s success.
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Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
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2. CHAPTER OBJECTIVESCHAPTER OBJECTIVES
1 OF 21 OF 2
1.1. Explain the purpose of a business plan.Explain the purpose of a business plan.
2.2. Discuss the two primary reasons for writing a business plan.Discuss the two primary reasons for writing a business plan.
3.3. Describe who reads a business plan and what they’reDescribe who reads a business plan and what they’re
looking for.looking for.
4.4. Explain the difference between a summary business plan, aExplain the difference between a summary business plan, a
full business plan, and an operational business plan.full business plan, and an operational business plan.
5.5. Explain why the executive summary may be the mostExplain why the executive summary may be the most
important section of a business plan.important section of a business plan.
6-2
3. CHAPTER OBJECTIVESCHAPTER OBJECTIVES
2 OF 22 OF 2
6.6. Describe a milestone and how milestones are used inDescribe a milestone and how milestones are used in
business plans.business plans.
7.7. Explain why its important to include separate sectionsExplain why its important to include separate sections
on a firm’s industry and its target market in a businesson a firm’s industry and its target market in a business
plan.plan.
8.8. Explain why the “Management Team and CompanyExplain why the “Management Team and Company
Structure” section of a business plan is particularlyStructure” section of a business plan is particularly
important.important.
9.9. Describe the purposes of a “sources and uses of funds”Describe the purposes of a “sources and uses of funds”
statement and an “assumptions sheet.”statement and an “assumptions sheet.”
4-3
4. CHAPTER OBJECTIVESCHAPTER OBJECTIVES
3 OF 33 OF 3
10.10. Detail the parts of an oral presentation of aDetail the parts of an oral presentation of a
business plan.business plan.
3-4
5. WHAT IS A BUSINESS PLAN?WHAT IS A BUSINESS PLAN?
• Business PlanBusiness Plan
• A business plan is a written narrative, typically 25A business plan is a written narrative, typically 25
to 35 pages long, that describes what a newto 35 pages long, that describes what a new
business plans to accomplish.business plans to accomplish.
• Dual-Use DocumentDual-Use Document
• For most new ventures, the business plan is a dual-For most new ventures, the business plan is a dual-
purpose document used both inside and outside thepurpose document used both inside and outside the
firm.firm.
4-5
6. WHY READS THE BUSINESS PLAN—ANDWHY READS THE BUSINESS PLAN—AND
WHAT ARE THEY LOOKING FOR?WHAT ARE THEY LOOKING FOR?
4-6
There are two primary audience for a firm’s business plan
Audience What They are Looking For
A Firm’s
Employees
Investors and
other external
stakeholders
A clearly written business plan helps the
employees of a firm operate in sync and move
forward in a consistent and purposeful
manner.
A firm’s business plan must make the case that
the firm is a good use of an investor’s funds or the
attention of others.
7. GUIDELINES FOR WRITING A BUSINESSGUIDELINES FOR WRITING A BUSINESS
PLANPLAN
1 OF 51 OF 5
• Structure of the Business PlanStructure of the Business Plan
• To make the best impression a business plan should follow aTo make the best impression a business plan should follow a
conventional structure, such as the outline for the businessconventional structure, such as the outline for the business
plan shown in the chapter.plan shown in the chapter.
• Although some entrepreneurs want to demonstrate creativity,Although some entrepreneurs want to demonstrate creativity,
departing from the basic structure of the conventionaldeparting from the basic structure of the conventional
business plan is usually a mistake.business plan is usually a mistake.
• Typically, investors are busy people and want a plan whereTypically, investors are busy people and want a plan where
they can easily find critical information.they can easily find critical information.
4-7
8. GUIDELINES FOR WRITING A BUSINESSGUIDELINES FOR WRITING A BUSINESS
PLANPLAN
2 OF 52 OF 5
• Structure of the Business Plan (continued)Structure of the Business Plan (continued)
• Software PackagesSoftware Packages
• There are many software packages available that employ an interactive,There are many software packages available that employ an interactive,
menu-driven approach to assist in the writing of a business plan.menu-driven approach to assist in the writing of a business plan.
• Some of these programs are very helpful. However, entrepreneurs shouldSome of these programs are very helpful. However, entrepreneurs should
avoid a boilerplate plan that looks as though it came from a “canned”avoid a boilerplate plan that looks as though it came from a “canned”
source.source.
• Sense of ExcitementSense of Excitement
• Along with facts and figures, a business plan needs to project a sense ofAlong with facts and figures, a business plan needs to project a sense of
anticipation and excitement about the possibilities that surround a newanticipation and excitement about the possibilities that surround a new
venture.venture.
4-8
9. GUIDELINES FOR WRITING A BUSINESSGUIDELINES FOR WRITING A BUSINESS
PLANPLAN
3 OF 53 OF 5
• Content of the Business PlanContent of the Business Plan
• The business plan should give clear and concise informationThe business plan should give clear and concise information
on all the important aspects of the proposed venture.on all the important aspects of the proposed venture.
• It must be long enough to provide sufficient information yetIt must be long enough to provide sufficient information yet
short enough to maintain reader interest.short enough to maintain reader interest.
• For most plans, 25 to 35 pages is sufficient.For most plans, 25 to 35 pages is sufficient.
• Types of Business PlansTypes of Business Plans
• There are three types of business plans, which are shown onThere are three types of business plans, which are shown on
the next slide.the next slide.
4-9
10. GUIDELINES FOR WRITING A BUSINESSGUIDELINES FOR WRITING A BUSINESS
PLANPLAN
4 OF 54 OF 5
4-10
Types of Business Plans
11. GUIDELINES FOR WRITING A BUSINESSGUIDELINES FOR WRITING A BUSINESS
PLANPLAN
5 OF 55 OF 5
• Recognizing the Elements of the Plan May ChangeRecognizing the Elements of the Plan May Change
• It’s important to recognize that the plan will usuallyIt’s important to recognize that the plan will usually
change while written.change while written.
• New insights invariably emerge when anNew insights invariably emerge when an
entrepreneur or a team of entrepreneurs immerseentrepreneur or a team of entrepreneurs immerse
themselves in writing the plan and start gettingthemselves in writing the plan and start getting
feedback from others.feedback from others.
4-11
12. OUTLINE OF BUSINESS PLANOUTLINE OF BUSINESS PLAN
• Outline of Business PlanOutline of Business Plan
• A suggested outline of a business plan is shown on theA suggested outline of a business plan is shown on the
next several slides.next several slides.
• Most business plans do not include all the elementsMost business plans do not include all the elements
introduced in the sample plan; we include them hereintroduced in the sample plan; we include them here
for the purpose of completeness.for the purpose of completeness.
• Each entrepreneur must decided which elements toEach entrepreneur must decided which elements to
include in his or her plan.include in his or her plan.
4-12
13. SECTION 1: EXECUTIVE SUMMARYSECTION 1: EXECUTIVE SUMMARY
1 OF 21 OF 2
• Executive SummaryExecutive Summary
• The executive summary is a short overview of the entireThe executive summary is a short overview of the entire
business planbusiness plan
• It provides a busy reader with everything that needs toIt provides a busy reader with everything that needs to
be known about the new venture’s distinctive nature.be known about the new venture’s distinctive nature.
• An executive summary shouldn’t exceed two single-An executive summary shouldn’t exceed two single-
space pages.space pages.
4-13
14. SECTION 1: EXECUTIVE SUMMARYSECTION 1: EXECUTIVE SUMMARY
2 OF 22 OF 2
4-14
Executive Summary
Key Insights
• In many instances an investor will
ask for a copy of a firm’s executive
summary and will ask for a copy of
the entire plan only if the executive
summary is sufficiently convincing.
• The executive summary, then, is
arguably the most important
section of a business plan.
15. SECTION 2: COMPANY DESCRIPTIONSECTION 2: COMPANY DESCRIPTION
1 OF 21 OF 2
• Company DescriptionCompany Description
• The main body of the business plan beings with a general descriptionThe main body of the business plan beings with a general description
of the company.of the company.
• Items to include in this section:Items to include in this section:
• Company description.Company description.
• Company history.Company history.
• Mission statement.Mission statement.
• Products and services.Products and services.
• Current status.Current status.
• Legal status and ownership.Legal status and ownership.
• Key partnerships (if any).Key partnerships (if any).
4-15
16. SECTION 2: COMPANY DESCRIPTIONSECTION 2: COMPANY DESCRIPTION
2 OF 22 OF 2
4-16
Company Description
Key Insights
• While at first glance this section
may seem less important than the
others, it is extremely important.
• It demonstrates to your reader that
you know how to translate an idea
into a business.
17. SECTION 3: INDUSTRY ANALYSISSECTION 3: INDUSTRY ANALYSIS
1 OF 21 OF 2
• Industry AnalysisIndustry Analysis
• This section should being by describing the industry the businessThis section should being by describing the industry the business
will enter in terms of its size, growth rate, and sales projections.will enter in terms of its size, growth rate, and sales projections.
• Items to include in this section:Items to include in this section:
• Industry size, growth rate, and sales projections.Industry size, growth rate, and sales projections.
• Industry structure.Industry structure.
• Nature of participants.Nature of participants.
• Key success factors.Key success factors.
• Industry trends.Industry trends.
• Long-term prospects.Long-term prospects.
4-17
18. SECTION 3: INDUSTRY ANALYSISSECTION 3: INDUSTRY ANALYSIS
2 OF 22 OF 2
4-18
Industry Analysis
Key Insights
• Before a business selects a target
market it should have a good grasp
of its industry—including where its
promising areas are and where its
points of vulnerability are.
• The industry that a company
participates in largely defines the
playing field that a firm will
participate in.
19. SECTION 4: MARKET ANALYSISSECTION 4: MARKET ANALYSIS
1 OF 21 OF 2
• Market AnalysisMarket Analysis
• The market analysis breaks the industry intoThe market analysis breaks the industry into
segments and zeros in on the specific segment (orsegments and zeros in on the specific segment (or
target market) to which the firm will try to appeal.target market) to which the firm will try to appeal.
• Items to include in this section:Items to include in this section:
• Market segmentation and target market selection.Market segmentation and target market selection.
• Buyer behavior.Buyer behavior.
• Competitor analysis.Competitor analysis.
4-19
20. SECTION 3: MARKET ANALYSISSECTION 3: MARKET ANALYSIS
2 OF 22 OF 2
4-20
Market Analysis
Key Insights
• Most startups do not service their
entire industry. Instead, they focus
on servicing a specific (target)
market within the industry.
• It’s important to include a section in
the market analysis that deals with
the behavior of the consumers in the
market. The more a startup knows
about the consumers in its target
market, the more it can tailor its
products or service appropriately.
21. SECTION 4: MARKETING PLANSECTION 4: MARKETING PLAN
1 OF 21 OF 2
• Marketing PlanMarketing Plan
• The marketing plan focuses on how theThe marketing plan focuses on how the
business will market and sell its product orbusiness will market and sell its product or
service.service.
• Items to include in this section:Items to include in this section:
• Overall marketing strategy.Overall marketing strategy.
• Product, price, promotions, and distribution.Product, price, promotions, and distribution.
4-21
22. SECTION 4: MARKETING PLANSECTION 4: MARKETING PLAN
2 OF 22 OF 2
4-22
Marketing Plan
Key Insights
• The best way to describe a startup’s
marketing plan is to start by
articulating its marketing strategy,
positioning, and points of
differentiation, and then talk about
how these overall aspects of the
plan will be supported by price,
promotional mix, and distribution
strategy.
23. SECTION 5: MANAGEMENT TEAM ANDSECTION 5: MANAGEMENT TEAM AND
COMPANY STRUCTURECOMPANY STRUCTURE
1 OF 21 OF 2
• Management Team and Company StructureManagement Team and Company Structure
• The management team of a new venture typically consists ofThe management team of a new venture typically consists of
the founder or founders and a handful of key managementthe founder or founders and a handful of key management
personnel.personnel.
• Items to include in this section:Items to include in this section:
• Management team.Management team.
• Board of directors.Board of directors.
• Board of advisers.Board of advisers.
• Company structure.Company structure.
4-23
24. SECTION 5: MANAGEMENT TEAM ANDSECTION 5: MANAGEMENT TEAM AND
COMPANY STRUCTURECOMPANY STRUCTURE
2 OF 22 OF 2
4-24
Management Team and
Company Structure
Key Insights
• This is a critical section of a
business plan.
• Many investors and others who
read the business plan look first at
the executive summary and then go
directly to the management team
section to assess the strength of the
people starting the firm.
25. SECTION 6: OPERATIONS PLANSECTION 6: OPERATIONS PLAN
1 OF 21 OF 2
• Operations PlanOperations Plan
• Outlines how your business will be run and how your product orOutlines how your business will be run and how your product or
service will be produced.service will be produced.
• A useful way to illustrate how your business will be run is toA useful way to illustrate how your business will be run is to
describe it in terms of “back stage” (unseen to the customer) anddescribe it in terms of “back stage” (unseen to the customer) and
“front stage” (seen by the customer) activities.“front stage” (seen by the customer) activities.
• Items to include in this section:Items to include in this section:
• General approach to operations.General approach to operations.
• Business location.Business location.
• Facilities and equipment.Facilities and equipment.
4-25
26. SECTION 6: OPERATIONS PLANSECTION 6: OPERATIONS PLAN
2 OF 22 OF 2
4-26
Operations Plan
Key Insights
• Your have to strike a careful balance
between adequately describing this
topic and providing too much
detail.
• As a result, it is best to keep this
section short and crisp.
27. SECTION 7: PRODUCT (OR SERVICE)SECTION 7: PRODUCT (OR SERVICE)
DESIGN AND DEVELOPMENT PLANDESIGN AND DEVELOPMENT PLAN
1 OF 21 OF 2
• Product (or Service) Design and Development PlanProduct (or Service) Design and Development Plan
• If you’re developing a completely new product orIf you’re developing a completely new product or
service, you need to include a section that focusesservice, you need to include a section that focuses
on the status of your development efforts.on the status of your development efforts.
• Items to include in this section:Items to include in this section:
• Development status and tasks.Development status and tasks.
• Challenges and risks.Challenges and risks.
• Intellectual property.Intellectual property.
4-27
28. SECTION 7: PRODUCT (OR SERVICE)SECTION 7: PRODUCT (OR SERVICE)
DESIGN AND DEVELOPMENT PLANDESIGN AND DEVELOPMENT PLAN
2 OF 22 OF 2
4-28
Product (or Service)
Design and Development
Plan
Key Insights
• Many seemingly promising startups
never get off the ground because
their product development efforts
stall or turn out to be more difficult
than expected.
• Its important to convince the reader
of your plan that this won’t happen
to you.
29. SECTION 8: FINANCIAL PROJECTIONSSECTION 8: FINANCIAL PROJECTIONS
1 OF 21 OF 2
• Financial ProjectionsFinancial Projections
• The final section of a business plan presents a firm’s pro forma (orThe final section of a business plan presents a firm’s pro forma (or
projected) financial projections.projected) financial projections.
• Items to include in this section:Items to include in this section:
• Sources and uses of funds statement.Sources and uses of funds statement.
• Assumptions sheet.Assumptions sheet.
• Pro forma income statements.Pro forma income statements.
• Pro forma balance sheets.Pro forma balance sheets.
• Pro forma cash flows.Pro forma cash flows.
• Ratio analysis.Ratio analysis.
4-29
30. SECTION 8: FINANCIAL PROJECTIONSSECTION 8: FINANCIAL PROJECTIONS
2 OF 22 OF 2
4-30
Financial Projections
Key Insights
• Having completed the earlier
sections of the plan, its easy to see
why the financial projections come
last.
• They take the plans you’ve
developed and express them in
financial terms.
31. PRESENTING THE BUSINESS PLAN TOPRESENTING THE BUSINESS PLAN TO
INVESTORSINVESTORS
1 OF 31 OF 3
• The Oral PresentationThe Oral Presentation
• The first rule in making an oral presentation is to followThe first rule in making an oral presentation is to follow
directions. If you’re told you have 15 minutes, don’t talkdirections. If you’re told you have 15 minutes, don’t talk
for more than the allotted time.for more than the allotted time.
• The presentation should be smooth and well-rehearsed.The presentation should be smooth and well-rehearsed.
• The slides should be sharp and not cluttered.The slides should be sharp and not cluttered.
• Questions and Feedback to Expect from InvestorsQuestions and Feedback to Expect from Investors
• The smart entrepreneur has a good idea of the questions thatThe smart entrepreneur has a good idea of the questions that
will be asked, and will be prepared for those queries.will be asked, and will be prepared for those queries.
4-31
32. PRESENTING THE BUSINESS PLAN TOPRESENTING THE BUSINESS PLAN TO
INVESTORSINVESTORS
2 OF 32 OF 3
4-32
Twelve PowerPoint Slides to Include in an Investor Presentation
1. Title Slide
2. Problem
3. Solution
4. Opportunity and target market
5. Technology
6. Competition
7. Marketing and sales
8. Management team
9. Financial projections
10. Current status
11. Financing sought
12. Summary
33. PRESENTING THE BUSINESS PLAN TOPRESENTING THE BUSINESS PLAN TO
INVESTORSINVESTORS
3 OF 33 OF 3
4-33
• It’s also important to look sharp when presenting a
business plan.
• This new venture team is going over its PowerPoint
slides one last time before an investor presentation.