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Leadership
Trait s and Ethics

1. Lussie, Robert N., Christopher F. Achuan.2010. Leadership: Theory, Application and Skill Development. 4ed. South – Western
   Cengage Learning.
2. Hughes, Richard L., Robert C. Ginnett, Gordon J. Curphy, Leadership: Enhancing the Lessons of Experience. 6th ed. McGraw-
   Hill.
Learning Outcomes
•   List the benefits of classifying personality traits.

•   Describe the Big Five personality dimensions.

•   Explain the universality of traits of effective leaders.

•   Discuss why the trait of dominance is so important for managers to have.

•   State how the Achievement Motivation Theory and the Leader Motive Profile are
    related and different.

•   Identify similarities and differences among Theory X and Theory Y, the Pygmalion
    Effect, and self-concept.

•   Describe how attitudes are used to develop four leadership styles.

•   Compare the three levels of moral development.

•   Explain the stakeholder approach to ethics.

•   Define the key terms listed at the end of the chapter.
Traits and Personality

Traits
   – Are distinguishing personal characteristics


Personality
   – Is a combination of traits that classifies an
     individual’s behavior
What Value Do Traits and Personality
Have in the Study of Leadership?


• Understanding people’s personalities is important
  because personality affects behavior as well as
  perceptions and attitudes

• Knowing personalities help to explain and predict
  others’ behavior and job performance
The Big Five Model of Personality
                                                  Surgency


Agreeableness                                                                                Adjustment




Conscientiousness                                                                         Openness to
                                                                                          experience

Source: Adapted from T. A. Judge, D. Heller, and M. K. Mount. “Five-Factor Model of Personality and Job Satisfaction: A Meta-
Analysis.” Journal of Applied Psychology 87 (June 2002), 530(12).
The Big Five
Surgency (dominance)
– Leadership and extraversion traits
– Want to be in charge


Agreeableness
– Traits related to getting along with people
– Sociable, friendly


Adjustment
– Traits related to emotional stability
   –   Stable = self-control, calm, good under
       pressure, relaxed, secure, and positive
The Big Five (cont.)
Conscientiousness
   – Traits related to achievement
   – Responsible and dependable


Openness to experience
   – Traits related to the willingness to try new
     things
   – Seek change
Personality Profiles

• Identify individual stronger and weaker traits

• Are used to ensure a proper match between
  the worker and the job

• Are also used to categorize people as a means
  of predicting job success
Traits of Effective Leaders
              Internal locus
                                           Integrity
                of control



High energy                                              Flexibility
                           Traits of
                           Effective
                                                           Sensitivity
Dominance                  Leaders                          to others



 Self-confidence                                       Intelligence

                               Stability
Traits of Effective Leaders (cont.)
Dominance
–   Want to be in charge
–   Not overly bossy or bullying
–   Affects all other traits



High energy
–   Drive, hard work, stamina, persistence
–   Tolerate stress well



Self-confidence
–   Trust own judgments, decisions, ideas, capabilities
–   Related to effectiveness and advancement
Traits of Effective Leaders (cont.)

Locus of control
 – Internal = belief in the control of your own destiny
 – External = belief in fate, luck, etc.


Stability
 – Emotionally in control, secure, positive
 – Associated with managerial effectiveness and advancement


Integrity
 – Honest, ethical, trustworthy
 – Essential to running a successful business
Traits of Effective Leaders (cont.)
Intelligence
– Is the ability to think critically, solve problems, and make decisions
– Is the best predictor of job performance
– Emotional intelligence
  – Self-awareness
  Being conscious of your own emotions and how they affect your personal and professional life


  – Social awareness
  The ability to understand others


  – Self-management
  The ability to control disruptive emotions


  – Relationship management
  The ability to work well with others
Traits of Effective Leaders (cont.)

Flexibility
– Change, adjust to changes
– The ability to influence others about change


Sensitivity
– Understand group members as individuals, communicate
  well, people centered
– Requires empathy
Achievement Motivation Theory



Attempts to explain and predict behavior
and performance based on a person’s need
for achievement, power, and affiliation




                                           14
Characteristics of the
Need for Achievement (n Ach)

Internal locus of control

Self-confidence

High energy

Goal oriented

Moderate risks

Competitive

                               15
Characteristics of the
Need for Power (n Pow)

Want to be in charge (in authority)

Self-confident

High energy

Competitive

Ambitious

Less concerned with people

                                      16
Characteristics of the
Need for Affiliation (n Aff)

Strong personal relationships

Sensitivity to others

Joiners

Prefer “helping professions”

Concerned about what people think of them

Usually have low need for power

                                            17
Leader Motive Profile (LMP)

Is a set of traits that match up to the “typical” effective leader
Tends to have a high need for socialized power, a moderate
need for achievement, and a lesser need for affiliation

–Socialized power
–Used for the good of one’s self, the group, and the organization
–Personalized power
–Used for personal gain at the expense of others




                                                                     18
Combined Traits and Needs
                                       Nine Traits of       Achievement
 The Big Five Model
                                                           Motivation Theory
   of Personality                    Effective Leaders         and LMP

Surgency                 Domination                      Need for power
Agreeableness            Sensitivity to others           Need for affiliation

Adjustment               Stability                       Socialized power (LMP)

                         High energy
Conscientiousness        Self-confidence                 Need for achievement
                         Integrity

                         Internal locus of control
                                                         No separate need; included
Openness to experience   Intelligence
                                                         within other needs
                         Flexibility

                                                                                      19
Leadership Attitudes

• Are positive or negative feelings about
  people, things, and issues

• Job attitudes and performance are perhaps the two
  most central sets of constructs in individual-level
  organizational analysis research




                                                    20
Leadership Attitudes (cont.)
 Theory X and Theory Y
     Attempt to explain and predict leadership behavior and
      performance based on the leader’s attitude about followers


 Pygmalion effect
     Proposes that leaders’ attitudes toward and expectations of
      followers, and their treatment of them, explain and predict
      followers’ behavior and performance


 Self-concept
     Refers to the positive or negative attitudes people have about
      themselves

                                                                       21
Theory X versus Theory Y

Theory X Attitude:                    Theory Y Attitude:
•   Employees dislike work            •   Employees like to work
•   Employees must be closely         •   Employees do not need to be
    supervised                            closely supervised
•   Managers display more             •   Managers display more
    coercive, autocratic leadership       participative leadership
•   Managers use external means of    •   Managers use internal
    control, such as threats and          motivation and rewards
    punishment




                                                                        22
The Pygmalion Effect

Proposes that the
leaders' attitudes toward
                             In other words:
and expectations of         “If you think you
followers, and their
treatment of                     can, you can;
them, explain and predict
followers' behavior and
                               if you think you
performance                   can’t, you can’t.”

                                                   23
The Pygmalion Effect (cont.)

• In business, expectations are stated as
  objectives and standards

• Effective leaders train ordinary employees to
  do a great job

• Leaders’ expectations influence the behavior
  and performance of followers



                                                  24
Self-Concept

• Refers to the positive or negative attitudes people
  have about themselves

• Self-efficacy is the belief in one’s own capability
  to perform in a specific situation

• Both are closely related to self-confidence, the
  belief that one can be successful


                                                        25
Developing a More Positive
Attitude and Self-Concept

•   Consciously have and maintain a
    positive, optimistic attitude

•   Push out pessimism

•   Cultivate optimism

•   Stop complaining

•   Avoid negative people

•   Set and achieve goals
Developing a More Positive
Attitude and Self-Concept (cont.)
•   Focus on success and don’t dwell on failure

•   Accept compliments

•   Don’t belittle your accomplishments

•   Don’t compare yourself to others

•   Think for yourself

•   Be a positive role model

•   When things go wrong, help others who are worse off than you
Leadership Styles Based on Attitudes

           Theory Y Attitudes                Theory X Attitudes
           • Gives and accepts positive
             feedback                       • Bossy, pushy, and
Positive                                      impatient
           • Expects others to succeed
self-                                       • Critical
           • Lets others do the job their
concept      way                            • Autocratic

           • Afraid to make decisions
Negative                                    • Pessimistic
           • Unassertive
self-                                       • Promotes
           • Self-blaming                     hopelessness
concept
Ethics

Are the standards of right and wrong
that influence behavior
– Right behavior is considered ethical
– Wrong behavior is considered unethical

Business ethics, and ethics codes, guide and constrain everyday
business conduct
Personality Traits,
Attitudes, and Ethics

•   Ethical behavior is related to individual needs and
    personality traits
•   To gain power, people may be unethical
•   Irresponsible persons may unethically cut corners
•   Self-confidence can allow a person to make ethical choices
Personality Traits,
Attitudes, and Ethics (cont.)

•   Unethical behavior is more likely found in people with the
    following characteristics:
     – Emotionally unstable
     – External locus of control


•   Being ethical is part of integrity
•   People with positive attitudes about ethics tend to be ethical
Moral Development and Ethics

• Moral development refers to understanding right
  from wrong and choosing to do the right thing

• There are three levels of personal moral
  development
Levels of Moral Development
Preconventional
– Based on self-interest


Conventional
– Based on expectations of others


Postconventional
– Based on universal principles of right and wrong, regardless of the leader
  or group’s expectations

Source: Adapted from Lawrence Kohlberg, “Moral Stages and Moralization: The Cognitive-Development Approach.” In
Thomas Likona (ed.), Moral Development and Behavior: Theory, Research, and Social Issues (Austin, TX: Holt, Rinehart and
Winston, 1976): 31–53.
The Situation and Ethics

People are more likely to act
unethically:
–   In highly competitive situations
–   In unsupervised situations
–   When there is no formal ethics policy
–   When unethical behavior is not punished or is
    rewarded
How People Justify
Unethical Behavior

Moral justification
– Reinterpreting immoral behavior in terms of a higher purpose


Displacement of responsibility
– Blaming one’s unethical behavior on others


Diffusion of responsibility
– Using the unethical behavior with no one person being held responsible


Advantageous comparison
– Comparing oneself to others who are worse
How People Justify
Unethical Behavior (cont.)


Disregard or distortion of consequences
– Minimizing the harm caused by the unethical behavior


Attribution of blame
– Claiming the unethical behavior was caused by someone
  else’s behavior


Euphemistic labeling
– Using “cosmetic” words to make the behavior sound
  acceptable
Simple Guides to Ethical Behavior

Golden Rule
“Do unto others as you want them to do unto you.”


Four-Way Test
–   Is it the truth?
–   If it fair to all concerned?
–   Will it build goodwill and better friendship?
–   Will it be beneficial to all concerned?
Stakeholder Approach to Ethics

Creates a win-win situation for relevant parties
             affected by the decision


    “Am I proud to tell relevant
    stakeholders my decision?”
What Does It Take to
Be an Ethical Leader?

An ethically courageous leader
   must:
– Focus on a higher purpose

– Draw strength from others (Family and
  friends)

– Take risks without fear of failure (We all
  fail sometimes)

– Use frustration and anger for good

– Take action to stop unethical behavior

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Leadership Traits and Ethics

  • 1. Leadership Trait s and Ethics 1. Lussie, Robert N., Christopher F. Achuan.2010. Leadership: Theory, Application and Skill Development. 4ed. South – Western Cengage Learning. 2. Hughes, Richard L., Robert C. Ginnett, Gordon J. Curphy, Leadership: Enhancing the Lessons of Experience. 6th ed. McGraw- Hill.
  • 2. Learning Outcomes • List the benefits of classifying personality traits. • Describe the Big Five personality dimensions. • Explain the universality of traits of effective leaders. • Discuss why the trait of dominance is so important for managers to have. • State how the Achievement Motivation Theory and the Leader Motive Profile are related and different. • Identify similarities and differences among Theory X and Theory Y, the Pygmalion Effect, and self-concept. • Describe how attitudes are used to develop four leadership styles. • Compare the three levels of moral development. • Explain the stakeholder approach to ethics. • Define the key terms listed at the end of the chapter.
  • 3. Traits and Personality Traits – Are distinguishing personal characteristics Personality – Is a combination of traits that classifies an individual’s behavior
  • 4. What Value Do Traits and Personality Have in the Study of Leadership? • Understanding people’s personalities is important because personality affects behavior as well as perceptions and attitudes • Knowing personalities help to explain and predict others’ behavior and job performance
  • 5. The Big Five Model of Personality Surgency Agreeableness Adjustment Conscientiousness Openness to experience Source: Adapted from T. A. Judge, D. Heller, and M. K. Mount. “Five-Factor Model of Personality and Job Satisfaction: A Meta- Analysis.” Journal of Applied Psychology 87 (June 2002), 530(12).
  • 6. The Big Five Surgency (dominance) – Leadership and extraversion traits – Want to be in charge Agreeableness – Traits related to getting along with people – Sociable, friendly Adjustment – Traits related to emotional stability – Stable = self-control, calm, good under pressure, relaxed, secure, and positive
  • 7. The Big Five (cont.) Conscientiousness – Traits related to achievement – Responsible and dependable Openness to experience – Traits related to the willingness to try new things – Seek change
  • 8. Personality Profiles • Identify individual stronger and weaker traits • Are used to ensure a proper match between the worker and the job • Are also used to categorize people as a means of predicting job success
  • 9. Traits of Effective Leaders Internal locus Integrity of control High energy Flexibility Traits of Effective Sensitivity Dominance Leaders to others Self-confidence Intelligence Stability
  • 10. Traits of Effective Leaders (cont.) Dominance – Want to be in charge – Not overly bossy or bullying – Affects all other traits High energy – Drive, hard work, stamina, persistence – Tolerate stress well Self-confidence – Trust own judgments, decisions, ideas, capabilities – Related to effectiveness and advancement
  • 11. Traits of Effective Leaders (cont.) Locus of control – Internal = belief in the control of your own destiny – External = belief in fate, luck, etc. Stability – Emotionally in control, secure, positive – Associated with managerial effectiveness and advancement Integrity – Honest, ethical, trustworthy – Essential to running a successful business
  • 12. Traits of Effective Leaders (cont.) Intelligence – Is the ability to think critically, solve problems, and make decisions – Is the best predictor of job performance – Emotional intelligence – Self-awareness Being conscious of your own emotions and how they affect your personal and professional life – Social awareness The ability to understand others – Self-management The ability to control disruptive emotions – Relationship management The ability to work well with others
  • 13. Traits of Effective Leaders (cont.) Flexibility – Change, adjust to changes – The ability to influence others about change Sensitivity – Understand group members as individuals, communicate well, people centered – Requires empathy
  • 14. Achievement Motivation Theory Attempts to explain and predict behavior and performance based on a person’s need for achievement, power, and affiliation 14
  • 15. Characteristics of the Need for Achievement (n Ach) Internal locus of control Self-confidence High energy Goal oriented Moderate risks Competitive 15
  • 16. Characteristics of the Need for Power (n Pow) Want to be in charge (in authority) Self-confident High energy Competitive Ambitious Less concerned with people 16
  • 17. Characteristics of the Need for Affiliation (n Aff) Strong personal relationships Sensitivity to others Joiners Prefer “helping professions” Concerned about what people think of them Usually have low need for power 17
  • 18. Leader Motive Profile (LMP) Is a set of traits that match up to the “typical” effective leader Tends to have a high need for socialized power, a moderate need for achievement, and a lesser need for affiliation –Socialized power –Used for the good of one’s self, the group, and the organization –Personalized power –Used for personal gain at the expense of others 18
  • 19. Combined Traits and Needs Nine Traits of Achievement The Big Five Model Motivation Theory of Personality Effective Leaders and LMP Surgency Domination Need for power Agreeableness Sensitivity to others Need for affiliation Adjustment Stability Socialized power (LMP) High energy Conscientiousness Self-confidence Need for achievement Integrity Internal locus of control No separate need; included Openness to experience Intelligence within other needs Flexibility 19
  • 20. Leadership Attitudes • Are positive or negative feelings about people, things, and issues • Job attitudes and performance are perhaps the two most central sets of constructs in individual-level organizational analysis research 20
  • 21. Leadership Attitudes (cont.)  Theory X and Theory Y  Attempt to explain and predict leadership behavior and performance based on the leader’s attitude about followers  Pygmalion effect  Proposes that leaders’ attitudes toward and expectations of followers, and their treatment of them, explain and predict followers’ behavior and performance  Self-concept  Refers to the positive or negative attitudes people have about themselves 21
  • 22. Theory X versus Theory Y Theory X Attitude: Theory Y Attitude: • Employees dislike work • Employees like to work • Employees must be closely • Employees do not need to be supervised closely supervised • Managers display more • Managers display more coercive, autocratic leadership participative leadership • Managers use external means of • Managers use internal control, such as threats and motivation and rewards punishment 22
  • 23. The Pygmalion Effect Proposes that the leaders' attitudes toward In other words: and expectations of “If you think you followers, and their treatment of can, you can; them, explain and predict followers' behavior and if you think you performance can’t, you can’t.” 23
  • 24. The Pygmalion Effect (cont.) • In business, expectations are stated as objectives and standards • Effective leaders train ordinary employees to do a great job • Leaders’ expectations influence the behavior and performance of followers 24
  • 25. Self-Concept • Refers to the positive or negative attitudes people have about themselves • Self-efficacy is the belief in one’s own capability to perform in a specific situation • Both are closely related to self-confidence, the belief that one can be successful 25
  • 26. Developing a More Positive Attitude and Self-Concept • Consciously have and maintain a positive, optimistic attitude • Push out pessimism • Cultivate optimism • Stop complaining • Avoid negative people • Set and achieve goals
  • 27. Developing a More Positive Attitude and Self-Concept (cont.) • Focus on success and don’t dwell on failure • Accept compliments • Don’t belittle your accomplishments • Don’t compare yourself to others • Think for yourself • Be a positive role model • When things go wrong, help others who are worse off than you
  • 28. Leadership Styles Based on Attitudes Theory Y Attitudes Theory X Attitudes • Gives and accepts positive feedback • Bossy, pushy, and Positive impatient • Expects others to succeed self- • Critical • Lets others do the job their concept way • Autocratic • Afraid to make decisions Negative • Pessimistic • Unassertive self- • Promotes • Self-blaming hopelessness concept
  • 29. Ethics Are the standards of right and wrong that influence behavior – Right behavior is considered ethical – Wrong behavior is considered unethical Business ethics, and ethics codes, guide and constrain everyday business conduct
  • 30. Personality Traits, Attitudes, and Ethics • Ethical behavior is related to individual needs and personality traits • To gain power, people may be unethical • Irresponsible persons may unethically cut corners • Self-confidence can allow a person to make ethical choices
  • 31. Personality Traits, Attitudes, and Ethics (cont.) • Unethical behavior is more likely found in people with the following characteristics: – Emotionally unstable – External locus of control • Being ethical is part of integrity • People with positive attitudes about ethics tend to be ethical
  • 32. Moral Development and Ethics • Moral development refers to understanding right from wrong and choosing to do the right thing • There are three levels of personal moral development
  • 33. Levels of Moral Development Preconventional – Based on self-interest Conventional – Based on expectations of others Postconventional – Based on universal principles of right and wrong, regardless of the leader or group’s expectations Source: Adapted from Lawrence Kohlberg, “Moral Stages and Moralization: The Cognitive-Development Approach.” In Thomas Likona (ed.), Moral Development and Behavior: Theory, Research, and Social Issues (Austin, TX: Holt, Rinehart and Winston, 1976): 31–53.
  • 34. The Situation and Ethics People are more likely to act unethically: – In highly competitive situations – In unsupervised situations – When there is no formal ethics policy – When unethical behavior is not punished or is rewarded
  • 35. How People Justify Unethical Behavior Moral justification – Reinterpreting immoral behavior in terms of a higher purpose Displacement of responsibility – Blaming one’s unethical behavior on others Diffusion of responsibility – Using the unethical behavior with no one person being held responsible Advantageous comparison – Comparing oneself to others who are worse
  • 36. How People Justify Unethical Behavior (cont.) Disregard or distortion of consequences – Minimizing the harm caused by the unethical behavior Attribution of blame – Claiming the unethical behavior was caused by someone else’s behavior Euphemistic labeling – Using “cosmetic” words to make the behavior sound acceptable
  • 37. Simple Guides to Ethical Behavior Golden Rule “Do unto others as you want them to do unto you.” Four-Way Test – Is it the truth? – If it fair to all concerned? – Will it build goodwill and better friendship? – Will it be beneficial to all concerned?
  • 38. Stakeholder Approach to Ethics Creates a win-win situation for relevant parties affected by the decision “Am I proud to tell relevant stakeholders my decision?”
  • 39. What Does It Take to Be an Ethical Leader? An ethically courageous leader must: – Focus on a higher purpose – Draw strength from others (Family and friends) – Take risks without fear of failure (We all fail sometimes) – Use frustration and anger for good – Take action to stop unethical behavior