What does it take to become a leader? This presentation lists leadership imperatives and the action verbs required by managers to turn into transformational leaders
Directing in Management - Principles and TechniquesAMALDASKH
Direction is a management function performed by top-level officers to influence subordinates' actions. It involves issuing instructions using various techniques like consultation, autonomy, or an autocratic approach. Effective direction follows principles such as having a unified command structure, maximizing individual contributions, providing feedback, and ensuring objectives are in harmony. Managers direct by issuing clear, reasonable orders that motivate compliance and help achieve organizational goals.
Delegation involves assigning tasks and responsibilities to subordinates while maintaining overall accountability. It allows managers to overcome limitations and accomplish more. There are three types of delegation - downward, upward, and sidewise. Successful delegation requires clear communication of expectations, authority, and responsibilities. While it can improve efficiency and development, some managers resist delegating due to control issues, lack of trust, or preference to do tasks themselves. Centralization and decentralization refer to how authority is distributed within an organization.
Henri Mintzberg identified 10 managerial roles that can be categorized into 3 groups: interpersonal, informational, and decisional. The interpersonal roles are figurehead, leader, and liaison which involve interaction with people. The informational roles are monitor, disseminator, and spokesperson which involve collecting and sharing information. The decisional roles are entrepreneur, disturbance handler, resource allocator, and negotiator which involve different approaches to decision making.
Principles of Management (MG 6851) Unit i AntBMaro
Topics Covered :
Definition of Management
Science or Art
Manager Vs Entrepreneur
Types of managers managerial roles and skills
Evolution of Management – Scientific, human relations , system and contingency approaches
Types of Business organization - Sole proprietorship, partnership, company-public and private sector enterprises
Organization culture and Environment
Current trends and issues in Management.
Here are the key differences between policies and procedures:
- Policies outline general guidelines and philosophies, while procedures provide specific step-by-step instructions.
- Policies explain the "why" behind actions, while procedures explain the "how".
- Policies allow for some flexibility, while procedures aim to standardize processes.
- Policies communicate values and culture, while procedures ensure tasks are completed consistently.
- Policies apply broadly, while procedures focus on specific routine tasks.
So in summary, policies provide the overarching framework while procedures operationalize policies into concrete workflows. Both are important for effective planning and management.
The document discusses the definition, nature, and elements of leadership. It provides definitions of leadership from various authors that focus on influencing and directing others towards goals. The document outlines that the key elements of leadership include interpersonal influence, ability to rise to situations, strong communication skills, and directing others to attain goals. It also discusses that personal traits such as character, intelligence, judgment, and courage are important for leaders. Overall, the document presents an overview of how leadership has been defined and the essential components involved in effective leadership.
Organizing is the process of establishing roles and responsibilities within an organization to accomplish goals. It involves assigning tasks to individuals based on their abilities. An organization structure defines the relationships and hierarchy within an organization. There are formal and informal structures. A formal structure outlines official roles and relationships, while an informal structure consists of unofficial relationships between individuals. Organizations can be structured in different ways, such as by department, geographic location, or customer, to group related activities.
Directing in Management - Principles and TechniquesAMALDASKH
Direction is a management function performed by top-level officers to influence subordinates' actions. It involves issuing instructions using various techniques like consultation, autonomy, or an autocratic approach. Effective direction follows principles such as having a unified command structure, maximizing individual contributions, providing feedback, and ensuring objectives are in harmony. Managers direct by issuing clear, reasonable orders that motivate compliance and help achieve organizational goals.
Delegation involves assigning tasks and responsibilities to subordinates while maintaining overall accountability. It allows managers to overcome limitations and accomplish more. There are three types of delegation - downward, upward, and sidewise. Successful delegation requires clear communication of expectations, authority, and responsibilities. While it can improve efficiency and development, some managers resist delegating due to control issues, lack of trust, or preference to do tasks themselves. Centralization and decentralization refer to how authority is distributed within an organization.
Henri Mintzberg identified 10 managerial roles that can be categorized into 3 groups: interpersonal, informational, and decisional. The interpersonal roles are figurehead, leader, and liaison which involve interaction with people. The informational roles are monitor, disseminator, and spokesperson which involve collecting and sharing information. The decisional roles are entrepreneur, disturbance handler, resource allocator, and negotiator which involve different approaches to decision making.
Principles of Management (MG 6851) Unit i AntBMaro
Topics Covered :
Definition of Management
Science or Art
Manager Vs Entrepreneur
Types of managers managerial roles and skills
Evolution of Management – Scientific, human relations , system and contingency approaches
Types of Business organization - Sole proprietorship, partnership, company-public and private sector enterprises
Organization culture and Environment
Current trends and issues in Management.
Here are the key differences between policies and procedures:
- Policies outline general guidelines and philosophies, while procedures provide specific step-by-step instructions.
- Policies explain the "why" behind actions, while procedures explain the "how".
- Policies allow for some flexibility, while procedures aim to standardize processes.
- Policies communicate values and culture, while procedures ensure tasks are completed consistently.
- Policies apply broadly, while procedures focus on specific routine tasks.
So in summary, policies provide the overarching framework while procedures operationalize policies into concrete workflows. Both are important for effective planning and management.
The document discusses the definition, nature, and elements of leadership. It provides definitions of leadership from various authors that focus on influencing and directing others towards goals. The document outlines that the key elements of leadership include interpersonal influence, ability to rise to situations, strong communication skills, and directing others to attain goals. It also discusses that personal traits such as character, intelligence, judgment, and courage are important for leaders. Overall, the document presents an overview of how leadership has been defined and the essential components involved in effective leadership.
Organizing is the process of establishing roles and responsibilities within an organization to accomplish goals. It involves assigning tasks to individuals based on their abilities. An organization structure defines the relationships and hierarchy within an organization. There are formal and informal structures. A formal structure outlines official roles and relationships, while an informal structure consists of unofficial relationships between individuals. Organizations can be structured in different ways, such as by department, geographic location, or customer, to group related activities.
This document summarizes several theories of leadership. It discusses trait theory, which focuses on innate qualities, and behavioral theory, which examines how behaviors differentiate leaders. It also outlines models from the University of Iowa, Ohio State University, University of Michigan, and the managerial grid. Additionally, it covers situational contingency theory, including Fiedler's contingency theory and Hersey and Blanchard's contingency model. The Hersey-Blanchard model proposes that leadership style should depend on followers' maturity levels, matching styles like telling, selling, participating and delegating to low, medium and high maturity.
Difference between delegation and decentralizationrsrenjima
Delegation involves entrusting responsibility and authority from an individual to another on a limited, individual basis, where the overall responsibility remains with the superior. Decentralization is a systematic delegation of authority across an entire organizational structure, establishing semi-autonomous units where executives are relieved of responsibility and subordinates become accountable. The document compares delegation and decentralization in terms of their meaning, nature, scope, responsibility, effectiveness, and relationship implications.
unit 308 Understanding Leadership Presentation - Widescreen 12.10.2022.pptxAgungPramudhita1
This document outlines a training session on understanding leadership. It discusses different leadership styles and theories. Participants will assess their own leadership behaviors and potential using feedback. They will understand how leadership style choices can positively or negatively impact individuals and groups. The goal is for participants to enhance their leadership skills based on a particular leadership model and their organization's culture.
Leadership involves guiding people to work willingly at their full capacity through qualities like influencing behavior, facilitating goal achievement, and managing interpersonal relations. Leadership impacts employee performance, with studies finding leadership accounts for 40-60% of work capacity utilization. The importance of leadership includes influencing behavior, helping followers and introducing changes, while leadership styles can be power-based like autocratic or democratic, and result-based like employee-oriented or production-oriented. Determining the most suitable leadership style depends on factors like the organization and employee skills.
Leadership styles refer to the behavioral patterns that leaders use to direct members of an organization towards achieving goals. There are several types of leadership styles including motivational styles which use positive or negative reinforcement, power styles such as autocratic, democratic, and paternalistic, and orientation styles that are either employee-oriented or task-oriented. Effective leadership requires traits that can be innate or developed like intelligence, motivation skills, communication abilities, and a focus on developing employees as well as completing tasks. While managers focus on processes and directing employees formally, leaders influence others through informal relationships and inspiring enthusiasm to accomplish work.
Effective leadership requires developing key skills and attributes over time. Leaders must understand followers, communicate a clear vision, and adapt their style to different situations ("be, know, do"). Setting goals, values and concepts helps shape an organization's culture and climate. Leaders influence roles, relationships and rituals to motivate members and achieve objectives.
This document discusses key concepts related to organization and organizing. It defines organization as the process of identifying and grouping work to be performed in an effective manner. There are several types of organizational structures discussed such as line, line and staff, functional, committee, project, and matrix structures.
The principles of organizing discussed include chain of command, work specialization, authority, delegation of authority, span of management, and unity of command. Chain of command refers to the hierarchical order of authority within an organization. Work specialization involves dividing tasks into separate jobs completed by different individuals. Authority is the right to command and is delegated from superiors to subordinates. Delegation involves assigning responsibility, authority, and accountability to subordinates.
The document discusses formal and informal organization. A formal organization refers to the clearly defined job structure, communication channels, and delegation of authority as prescribed by management. It aims to avoid conflicts and overlapping responsibilities. An informal organization arises naturally from personal relationships between employees based on attributes like friendship rather than formal roles. While informal groups can boost motivation, they can also hinder productivity and spread rumors.
Contingency theory proposes that there is no single best way to organize or lead an organization, and that the optimal approach depends on internal and external situational factors. Key points of contingency theory include: 1) different leadership styles are appropriate for different situations; 2) organizations perform best when their structure fits both the environment and the needs of its members; and 3) managers must analyze each unique situation to determine the most effective approach. Contingency theory rejects the notion that universal management principles can be applied in all cases.
These slides present the organizing part in Principles of Management that includes nature & purpose of organizing, formal and informal organization, organization chart and structure, line & staff authority, departmentalization, delegation of authority, training & development, performance management and career planning & management
This presentation talks about the definition of a leader, difference between a manager and a leader, types of leadership, types of power of a leader, leadership theories-trait, behavioral-Ohio State University studies, University of Michigan Studies,Yukl Studies, Managerial Grid of Blake and Muoton, contingency-continuum of leadership behavior, contingency leadership model, path goal model, situational leadership, leadership member approach, normative decision model and Muczyk-Reimann Model
A matrix organization combines functional and project-based reporting structures so that employees report to both a functional manager in their department and a project manager. This allows for specialization between functional experts and project managers while also facilitating collaboration across departments for projects. However, it can increase complexity and potentially cause conflicts between managers as employees have dual reporting lines. Matrix structures are well-suited for large organizations operating in dynamic environments with multiple concurrent projects.
Slides from recent Leadership & Team Development workshops for clinical leaders (staff nurses and sisters) as part of their professional development programmes.
This document discusses performance management as a methodology for assessing and reporting on organizational progress, management, and governance impact. It provides an overview of performance management systems, including their purpose of achieving objectives, process optimization, and managing outcomes. Various models of performance management systems are described, such as the balanced scorecard and critical few model. Methods for evaluating performance management systems include the SMART-ER test, quality check, and three criteria test. Key aspects of effective performance management systems are outlined.
This document discusses the three domains of an ARO culture: personal accountability, mutual responsibility, and shared ownership. It defines each domain and how individuals should behave within them. Personal accountability refers to the areas an individual controls and will be evaluated on. Mutual responsibility involves areas impacted by one's work where input is shared. Shared ownership includes all aspects of the organization's mission and brand. The document provides guidance on when to engage in each domain and potential vulnerabilities like lack of clarity or competency creep. Overall it outlines an performance-focused culture based on transparency, collaboration, and clear roles.
STAFF AUTHORITY, EMPOWERMENT, AND DECENTRALIZATIONDa Bloggers
This document discusses different types of authority in organizations, including line authority, staff authority, and functional authority. It also covers empowerment, decentralization of authority, and delegation. The key points are: line authority flows down the chain of command; staff authority allows advisors to provide technical assistance but not make final decisions; decentralization distributes decision-making authority to lower levels; and delegation involves transferring authority from superiors to subordinates. The document also notes advantages and disadvantages of decentralization.
The document discusses the basic functions of organizing within management. It defines organizing as creating the structure of working relationships, designing facility layouts, balancing workloads, and scheduling work. When organizing, managers must consider differentiation of tasks, integration of units, and balancing responsibility and authority. The key steps of organizing include analyzing the organizational setting by reviewing objectives, establishing performance standards, developing the structure of relationships, and ensuring a safe physical environment. Organizational structure and elements like the chain of command are also discussed.
This document provides an overview of key management concepts, including:
- The definition of management as the process of using organizational resources to achieve goals through planning, organizing, leading, and controlling.
- Henri Fayol's identification of the four classic managerial functions in the late 1800s.
- Mintzberg's identification of managerial roles as interpersonal, informational, and decisional.
- The importance of conceptual, human, and technical skills for managers at different levels within an organization.
- Ongoing challenges for management like globalization, building competitive advantage, managing performance and diversity, and adopting new technologies.
Types of Cynicism
Management Cynicism:
Employees become very jaded(yorgun,bıkkın) in their perceptions of the intent of management towards themselves.
Arises out of a sense of a violation of an informal "contract" between employee and employer, for instance, when the employee perceives that he or she is being
exploited or dealt with unfairly.
Change Cynicism:
This happens when employees get very jaded and cynical about failed change efforts in the past.
They become pessimistic about the success of future change effort and come to believe that the change efforts
are not rooted in common sense, logic, nor proper planning, and may be merely "change for the sake of change"
Peer Cynicism:
This type of cynicism is related to one’s own work team.
Employees who are cynical in this way tend to be suspicious of the motives of others in their work team, and are pessimistic about the team’s ability to be successful.
Customer/Client Cynicism:
Another type of organizational cynicism is a sense of depersonalization and distancing that some employees feel towards the consumers of service.
The employees affected by this type of cynicism blame the consumers for their problems, convey derogatory(aşağılayıcı) terms to label clients, and withdraw in order to minimize contact with consumers.
Workers in the human services tend to be more subject to this type of cynicism and it is one of the primary symptoms of employee "burnout".
Slides from D. Giard ArcReady presentation 11/25/08.
Examine the dynamic nature of large organizations
Control structures, interrelations between people
How architects, as technical leaders fit into these organizations.
Supply Chain Insights Global Summit 2013 - Leadership in Action - Philippe La...Lora Cecere
Supply Chain Leadership in Action: Merck, Inc.
Supply chain performance requires leadership. Philippe will share insights on the Supply Chain Index and the current performance of food/beverage and pharmaceutical value networks.
Philippe Lambotte, SVP of Supply Chain, Merck, Inc.
This document summarizes several theories of leadership. It discusses trait theory, which focuses on innate qualities, and behavioral theory, which examines how behaviors differentiate leaders. It also outlines models from the University of Iowa, Ohio State University, University of Michigan, and the managerial grid. Additionally, it covers situational contingency theory, including Fiedler's contingency theory and Hersey and Blanchard's contingency model. The Hersey-Blanchard model proposes that leadership style should depend on followers' maturity levels, matching styles like telling, selling, participating and delegating to low, medium and high maturity.
Difference between delegation and decentralizationrsrenjima
Delegation involves entrusting responsibility and authority from an individual to another on a limited, individual basis, where the overall responsibility remains with the superior. Decentralization is a systematic delegation of authority across an entire organizational structure, establishing semi-autonomous units where executives are relieved of responsibility and subordinates become accountable. The document compares delegation and decentralization in terms of their meaning, nature, scope, responsibility, effectiveness, and relationship implications.
unit 308 Understanding Leadership Presentation - Widescreen 12.10.2022.pptxAgungPramudhita1
This document outlines a training session on understanding leadership. It discusses different leadership styles and theories. Participants will assess their own leadership behaviors and potential using feedback. They will understand how leadership style choices can positively or negatively impact individuals and groups. The goal is for participants to enhance their leadership skills based on a particular leadership model and their organization's culture.
Leadership involves guiding people to work willingly at their full capacity through qualities like influencing behavior, facilitating goal achievement, and managing interpersonal relations. Leadership impacts employee performance, with studies finding leadership accounts for 40-60% of work capacity utilization. The importance of leadership includes influencing behavior, helping followers and introducing changes, while leadership styles can be power-based like autocratic or democratic, and result-based like employee-oriented or production-oriented. Determining the most suitable leadership style depends on factors like the organization and employee skills.
Leadership styles refer to the behavioral patterns that leaders use to direct members of an organization towards achieving goals. There are several types of leadership styles including motivational styles which use positive or negative reinforcement, power styles such as autocratic, democratic, and paternalistic, and orientation styles that are either employee-oriented or task-oriented. Effective leadership requires traits that can be innate or developed like intelligence, motivation skills, communication abilities, and a focus on developing employees as well as completing tasks. While managers focus on processes and directing employees formally, leaders influence others through informal relationships and inspiring enthusiasm to accomplish work.
Effective leadership requires developing key skills and attributes over time. Leaders must understand followers, communicate a clear vision, and adapt their style to different situations ("be, know, do"). Setting goals, values and concepts helps shape an organization's culture and climate. Leaders influence roles, relationships and rituals to motivate members and achieve objectives.
This document discusses key concepts related to organization and organizing. It defines organization as the process of identifying and grouping work to be performed in an effective manner. There are several types of organizational structures discussed such as line, line and staff, functional, committee, project, and matrix structures.
The principles of organizing discussed include chain of command, work specialization, authority, delegation of authority, span of management, and unity of command. Chain of command refers to the hierarchical order of authority within an organization. Work specialization involves dividing tasks into separate jobs completed by different individuals. Authority is the right to command and is delegated from superiors to subordinates. Delegation involves assigning responsibility, authority, and accountability to subordinates.
The document discusses formal and informal organization. A formal organization refers to the clearly defined job structure, communication channels, and delegation of authority as prescribed by management. It aims to avoid conflicts and overlapping responsibilities. An informal organization arises naturally from personal relationships between employees based on attributes like friendship rather than formal roles. While informal groups can boost motivation, they can also hinder productivity and spread rumors.
Contingency theory proposes that there is no single best way to organize or lead an organization, and that the optimal approach depends on internal and external situational factors. Key points of contingency theory include: 1) different leadership styles are appropriate for different situations; 2) organizations perform best when their structure fits both the environment and the needs of its members; and 3) managers must analyze each unique situation to determine the most effective approach. Contingency theory rejects the notion that universal management principles can be applied in all cases.
These slides present the organizing part in Principles of Management that includes nature & purpose of organizing, formal and informal organization, organization chart and structure, line & staff authority, departmentalization, delegation of authority, training & development, performance management and career planning & management
This presentation talks about the definition of a leader, difference between a manager and a leader, types of leadership, types of power of a leader, leadership theories-trait, behavioral-Ohio State University studies, University of Michigan Studies,Yukl Studies, Managerial Grid of Blake and Muoton, contingency-continuum of leadership behavior, contingency leadership model, path goal model, situational leadership, leadership member approach, normative decision model and Muczyk-Reimann Model
A matrix organization combines functional and project-based reporting structures so that employees report to both a functional manager in their department and a project manager. This allows for specialization between functional experts and project managers while also facilitating collaboration across departments for projects. However, it can increase complexity and potentially cause conflicts between managers as employees have dual reporting lines. Matrix structures are well-suited for large organizations operating in dynamic environments with multiple concurrent projects.
Slides from recent Leadership & Team Development workshops for clinical leaders (staff nurses and sisters) as part of their professional development programmes.
This document discusses performance management as a methodology for assessing and reporting on organizational progress, management, and governance impact. It provides an overview of performance management systems, including their purpose of achieving objectives, process optimization, and managing outcomes. Various models of performance management systems are described, such as the balanced scorecard and critical few model. Methods for evaluating performance management systems include the SMART-ER test, quality check, and three criteria test. Key aspects of effective performance management systems are outlined.
This document discusses the three domains of an ARO culture: personal accountability, mutual responsibility, and shared ownership. It defines each domain and how individuals should behave within them. Personal accountability refers to the areas an individual controls and will be evaluated on. Mutual responsibility involves areas impacted by one's work where input is shared. Shared ownership includes all aspects of the organization's mission and brand. The document provides guidance on when to engage in each domain and potential vulnerabilities like lack of clarity or competency creep. Overall it outlines an performance-focused culture based on transparency, collaboration, and clear roles.
STAFF AUTHORITY, EMPOWERMENT, AND DECENTRALIZATIONDa Bloggers
This document discusses different types of authority in organizations, including line authority, staff authority, and functional authority. It also covers empowerment, decentralization of authority, and delegation. The key points are: line authority flows down the chain of command; staff authority allows advisors to provide technical assistance but not make final decisions; decentralization distributes decision-making authority to lower levels; and delegation involves transferring authority from superiors to subordinates. The document also notes advantages and disadvantages of decentralization.
The document discusses the basic functions of organizing within management. It defines organizing as creating the structure of working relationships, designing facility layouts, balancing workloads, and scheduling work. When organizing, managers must consider differentiation of tasks, integration of units, and balancing responsibility and authority. The key steps of organizing include analyzing the organizational setting by reviewing objectives, establishing performance standards, developing the structure of relationships, and ensuring a safe physical environment. Organizational structure and elements like the chain of command are also discussed.
This document provides an overview of key management concepts, including:
- The definition of management as the process of using organizational resources to achieve goals through planning, organizing, leading, and controlling.
- Henri Fayol's identification of the four classic managerial functions in the late 1800s.
- Mintzberg's identification of managerial roles as interpersonal, informational, and decisional.
- The importance of conceptual, human, and technical skills for managers at different levels within an organization.
- Ongoing challenges for management like globalization, building competitive advantage, managing performance and diversity, and adopting new technologies.
Types of Cynicism
Management Cynicism:
Employees become very jaded(yorgun,bıkkın) in their perceptions of the intent of management towards themselves.
Arises out of a sense of a violation of an informal "contract" between employee and employer, for instance, when the employee perceives that he or she is being
exploited or dealt with unfairly.
Change Cynicism:
This happens when employees get very jaded and cynical about failed change efforts in the past.
They become pessimistic about the success of future change effort and come to believe that the change efforts
are not rooted in common sense, logic, nor proper planning, and may be merely "change for the sake of change"
Peer Cynicism:
This type of cynicism is related to one’s own work team.
Employees who are cynical in this way tend to be suspicious of the motives of others in their work team, and are pessimistic about the team’s ability to be successful.
Customer/Client Cynicism:
Another type of organizational cynicism is a sense of depersonalization and distancing that some employees feel towards the consumers of service.
The employees affected by this type of cynicism blame the consumers for their problems, convey derogatory(aşağılayıcı) terms to label clients, and withdraw in order to minimize contact with consumers.
Workers in the human services tend to be more subject to this type of cynicism and it is one of the primary symptoms of employee "burnout".
Slides from D. Giard ArcReady presentation 11/25/08.
Examine the dynamic nature of large organizations
Control structures, interrelations between people
How architects, as technical leaders fit into these organizations.
Supply Chain Insights Global Summit 2013 - Leadership in Action - Philippe La...Lora Cecere
Supply Chain Leadership in Action: Merck, Inc.
Supply chain performance requires leadership. Philippe will share insights on the Supply Chain Index and the current performance of food/beverage and pharmaceutical value networks.
Philippe Lambotte, SVP of Supply Chain, Merck, Inc.
The complete supply chain management of the company was studied. I got to know about the details of the SCM methods from the supplier of the raw materials for steel making to the manufacturer and from there to the customers and ways how it is implemented on large and small scales. The study dealt with modes of supply chain during on season and off season. Also there are various methods which can be developed and the SCM of the above company can be improved further.
The challenges that confront Steel industry in the age of globalization are complex in nature. The secret of sustainable turnaround lies in how steel industry faces the challenges and develops combative and anticipatory process. Most of the Problem can be solved by adopting and modifying their Operational Management strategy.
1. The document discusses capacity planning for the steel industry in India. It analyzes historical production trends, current strengths and weaknesses, opportunities and threats.
2. A SWOT analysis is presented for the steel industry. Key players like SAIL, Tata Steel, and JSW Steel are discussed. Current demand and supply projections indicate a potential excess supply situation by 2012.
3. Strategies for capacity planning are outlined, including expanding existing sites, developing new sites, acquiring other companies, and utilizing subcontracting. The objectives of the Indian steel industry are defined as achieving global competitiveness and a production target of 110 MTPA by 2019-20.
Tata Steel is Asia's first and India's largest private sector steel company. It is also India's 2nd largest and 2nd most profitable private sector company. Tata Steel was founded in 1907 and is headquartered in Mumbai. It has major steel production facilities and mines located across India and has expanded globally through acquisitions and partnerships. Tata Steel aims to be a globally competitive steel producer and expand its addressable markets through international growth. It is currently in discussions with the Jharkhand government regarding the renewal of its lease on 12,708 acres of land in the state.
Tata Steel implemented an ERP system to integrate its various systems across multiple sites and improve customer service. The outdated systems were not customer friendly and complex. The ERP system provided benefits like reduced costs, improved decision making, and increased regulatory compliance. Tata Steel saw cost savings of over $33 million within a few months of implementing SAP as its ERP system. It aims to continue expanding the scope of ERP to further benefit stakeholders.
case study on ERP success(cadbury) and failure(hershey's)Chitrangada Roy
Cadbury implemented SAP ERP successfully, reducing costs through integrated systems. However, initial rollout caused excess inventory as production was not properly coordinated. Hershey rushed its ERP implementation in 2.5 years instead of 4, sacrificing testing. This caused order fulfillment issues, lost sales of $150M, and a 25% inventory increase, showing risks of compressed schedules. Both show ERP can integrate operations but must be carefully planned to avoid disruptions.
This document describes the behaviours essential for
effective performance at SODEI and are key to achieving
results now, and in the future - playing a fundamental role in
helping us deliver our strategy. Together with behavioural
indicators, they underpin our people strategy and define
how we approach our work through our skills, knowledge and
experience in the most effective way possible.
The document outlines a draft leadership competency model for the State of California. It includes 13 competency clusters with descriptions of competencies expected at different leadership levels (first-level supervisor, second-level supervisor, manager). The competency model was developed based on expert panels, interviews with high performers, reviews of existing models, and surveys. Guiding principles include aligning with state strategies and culture and integrating into HR processes.
Skills for Successful Supervision Training by Georgia Department of Human Ser...Atlantic Training, LLC.
This document provides an agenda and overview for a 3-day skills training for supervisors. Day 1 focuses on basic supervisory skills like communication, problem solving, delegation, and motivation. Exercises are used to discuss establishing authority, defining boundaries, and dealing with conflicts. Day 2 covers topics like ethics, accountability, discipline, employment law, and resolving disputes. Day 3 introduces a new performance management process and competencies. The training aims to develop supervisors' abilities to effectively lead their employees.
The document discusses several topics related to effective supervision and leadership. It provides advice on:
1) Factors a supervisor should consider when assigning tasks to new employees, such as their experience level and training needs.
2) The importance of providing constructive feedback to subordinates that is specific, focused on issues they can control, and given respectfully.
3) Characteristics of good supervisors, such as treating others fairly, establishing trust, setting clear expectations, and fostering teamwork and productivity.
4) Mistakes made by unsuccessful supervisors, like failing to plan adequately, not listening to employees, and prioritizing their own status over building a cooperative work environment.
This document provides Shirley Smith's resume and qualifications for a position. It summarizes her extensive experience in customer service, collections, management, and process improvement over 27 years in the banking and automotive industries. She emphasizes skills in team leadership, setting expectations, performance management, training, and creating a positive workplace culture. The document promotes Shirley Smith as the "right choice" for the job based on her strong record of achievements and qualifications.
This document defines and compares leadership, management, and supervision. It discusses the basic definitions, components, core skills, and key aspects of managing staff performance for each. Leadership involves drawing people together around shared values and goals to formulate plans to achieve them, while management oversees activities to carry out plans and accomplish goals. Supervision guides staff production and procedures to accomplish delegated goals. The document provides detailed information on strategic planning, project planning, problem solving, delegation, communications, risk management, and managing meetings.
هناك العديد من نماذج القيادة إلا أن القيادة الموقفية تعتبر من النماذج الأوسع انتشاراً وتطبيقاً لدى العديد من المنظمات. حيث تستخدم القيادة الموقفية ويطلق عليها أيضاً (القيادة التكييفية) لتحسين وتطوير مهارات العاملين والتميز نحو السلوكيات الإيجابية المطلوبة في منشآت العمل المختلفة . وتعد القيادة التكيفية أداة عظيمة للاحتفاظ بالعاملين في حالة من التحفيز والالهام.
Health service Planning, Team work, Delegation and Motivation in Management....MUTESI ISABELLA
Health service management lecture notes , 2 of 9 series for skilling leaders and administrators in healthcare system, these series will help in leadership skills, management skills , team work development, avail healthcare workers with high ethics and team work based approach to work for maximum efficiency
This document is a lesson on interpersonal skills from the USDA Specialty Crops Inspection Division. It covers effective communication, building teamwork, managing conflict, and professionalism. The key points are: effective communication is important for sharing information and building relationships; teamwork leads to cohesive work units and high morale; conflict should be managed constructively to find solutions; and supervisors should model and promote professionalism among their staff. The lesson emphasizes the supervisor's role in developing these skills among employees.
This document discusses supervisory skills in the nuclear industry. It provides information on the roles and responsibilities of supervisors, including supervising work to ensure it is done correctly and safely. It outlines important skills for supervisors such as communication, decision making, managing change, and motivating teams. It also discusses what makes a good supervisor, including fostering trust, being supportive and consistent. The document emphasizes that supervisors in the nuclear industry must have technical knowledge relevant to the work being supervised and reinforce standards to ensure work is done properly. Overall it provides guidance on the key responsibilities and skills required of supervisors in the nuclear industry.
Strategic leadership SPL reference with HARVARD BUSINESS REVIEW Ponmuthu S PONS
Strategic leadership involves anticipating future challenges, envisioning opportunities, and inspiring others to work towards a shared strategic vision. It requires anticipating industry changes, finding competitive advantages, evaluating strategy implementation, building effective teams, setting goals, and communicating strategically. Strategic leaders must anticipate issues, challenge assumptions, interpret information from diverse perspectives, make balanced decisions, align stakeholders, and promote organizational learning.
This document discusses various interpersonal skills including assertiveness, team building, leadership, and time management. It provides definitions and strategies for developing each skill. Assertiveness involves confidently expressing needs and emotions without aggression. Team building enhances social relations and role clarity through collaborative tasks. Good leadership includes vision, motivation, guidance, and clear communication. Time management maximizes productivity through planning, prioritization, and efficiency. Developing interpersonal skills can improve both professional and personal success.
Applying coaching and mentoring strategies in the workplaceMichelle Grant
This document outlines strategies for applying coaching and mentoring in the workplace. It discusses distinguishing between coaching and mentoring, identifying principles for coaching others, and how coaching and mentoring can develop employees. The Grow model for coaching is introduced, which involves setting goals, understanding reality, exploring options, and establishing willingness. Learning contracts are also covered as a tool to clarify learning goals and roles between supervisors and employees. The overall message is that coaching, mentoring, and feedback are important for supervisors to facilitate employee growth and performance.
SHANE DOUGHTY PERFORMANCE REVIEW - SUPERVISORY AND MANAGERIAL 15(2)Shane Doughty
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A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
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This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
2. Index
• Introduction
• Coach and Develop for Results
• Drive Performance
• Inspire Loyalty and Trust
• Manage Work
• Partner Within and Across Teams
• Influence Through Personal Power
• Accountability
3. Introduction
• Leadership Imperatives is dedicated to improve team
and individual performance at all levels of the
organization.
• Leadership Imperatives focus on building trust within a
team, increasing productivity, lowering turnover and
improving morale
• To better understand and define the leader critical role,
seven essential leadership imperatives have been
identified; that if people leaders practiced, they will be
highly effective in their jobs
4. 1. Coach and Develop For Results
Delegates responsibility, clarifies expectations and
gives staff autonomy in important areas of their
work.
Encourages others to set challenging goals.
Holds others accountable for achieving results
related to their area of responsibility.
Genuinely values all staff members’ input and
expertise.
Shows appreciation and rewards achievement and
effort.
Involves others when making decisions that affect
them.
5. 2. Driver Performance
• Delegates the appropriate responsibility, accountability and decision-
making authority.
• Makes sure that roles, responsibilities and reporting lines are clear to
each staff member.
• Accurately judges the amount of time and resources needed to
accomplish a task and matches task to skills.
• Monitors progress against milestones and deadlines.
• Regularly discusses performance and provides feedback and coaching
to staff.
• Encourages risk-taking and supports staff when they make mistakes.
• Actively supports the development and career aspirations of staff.
• Appraises performance fairly
6. 3. Inspire Loyalty and Trust
• Provides an environment in which others can talk and
act without fear or repercussion.
• Manages in a deliberate and predictable way.
• Operates with transparency, has no hidden agenda.
• Places confidence in colleagues, staff members and
clients.
• Gives proper credit to others.
• Follows through on agreed upon actions.
• Treats sensitive or confidential information
appropriately.
7. 4. Manage Work
• Sets goals and targets for yourself or others
• Prioritizes the delivery of work
• Adjusts work or project priorities to take account of
changing circumstances
• Organizes the time and resources necessary to deliver
work
• Sets detailed project plans, or plans for an area or
service
• Monitors the delivery of work against a plan
• Delivers one’s own workload in an organized and time
efficient manner
8. 5 Partner Within and Across Teams
• Works collaboratively with colleagues to achieve
organizational goals.
• Solicits input by genuinely valuing others’ ideas
and expertise; is willing to learn from others.
• Places team agenda before personal agenda.
• Builds consensus for task purpose and direction
with team members.
• Supports and acts in accordance with final group
decisions, even when such decisions may not
entirely reflect own position.
• Shares credit for team accomplishments and
accepts joint responsibility for team shortcomings.
9. 6. Influence Through Personal Power
• Speaks and writes clearly and effectively.
• Listens to others, correctly interprets
messages from others and responds
appropriately.
• Asks questions to clarify, and exhibits
interest in having two-way communication.
• Tailors language, tone, style, and format to
match the audience.
• Demonstrates openness in sharing
information and keeping people informed
10. 7. Select Talent
• Develop a success profile for the position.
• Know the candidate’s past performance to predict future success
• Involve other people in the organization to help arrive at the right
hiring decision.
• Always lookout for talent with potential to make a difference to the
organization.
• Assess talent potential and frequently manage the performance and
development of current talent