This document discusses the importance of leadership in organizational change and development. It states that leadership is critical for change management and organizational development as leaders are responsible for setting direction and influencing people to follow. Effective leadership is needed to provide vision, support strategies, aid in cultural change, and ensure resources and accountability for change efforts. The document also outlines various leadership skills that are important for organizational development, such as decision making, communication, goal setting and coaching. It emphasizes that leadership is the key critical factor for business success.