K5 Consulting provides business support and consultancy services including business coaching and interim assignments for small to medium sized businesses across London and surrounding counties. Their services help clients with management, leadership, team building and other operational aspects of running a business. Effective management requires setting objectives, planning, control and coordination of resources while leadership involves influencing others to achieve goals. There are different styles of leadership such as autocratic, paternalistic and democratic. Factors like teamwork, communication and delegation also impact leadership approaches within an organization.

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2. Management: The process of setting objectives and making the most efficient use of financial, human and physical resources to achieve these objectives. Key tasks include planning, control and co-ordination . Leadership : Influencing others to achieve certain aims or objectives. Effective leadership skills can help a manager to carry out their duties

3. Decide upon objectives for the organisation Provide expertise and set standards for the organisation Decide upon company structure and shape the culture of the business

4. A good leader will be informed and knowledgeable about matters relating to the business A good leader should be self-motivated and desire to achieve great things A good leader should possess an air for authority A good leader would have the ability to think creatively and to solve problems

5. Three basic categories of leadership style… Autocratic or authoritarian leadership Paternalistic leadership Democratic leadership

6. Such leaders… Take decisions with little involvement of junior employees Allocate tasks Set objectives Will contain total control throughout

7. Such leaders, use a one-way communication system, downwards from leader to subordinate. This style of leadership may be appropriate when quick decisions are required, or when large numbers of un-skilled employees are involved.

8. This is a leadership style which is quite dictatorial, yet decisions are taken in the best interests of the employees . This style’s key features include… This form of leadership explains decisions It also ensures employees’ social and leisure needs are met.

9. This form of leadership involves running a business on the basis on the majority of decisions. This methods main features include… This form of leadership encourages employees to take part in decision-making This method also uses delegation

10. There is a two-way communication between senior and junior employees. Bill Gates was a man, famous for his democratic management style at Microsoft. He has actively involved employees in key management and strategic decisions. Most of his time is devoted to meeting with customers and staying in contact with Microsoft employees around the world via e-mail.

11. In 1964, Douglas published ‘The Human Side of Enterprise.’ This book is famous for discovering how leaders’ attitudes may influence their behaviour. The book is noted for its comparison of two types of leader that McGregor called ‘TheoryX’ and ‘TheoryY’ leaders.

12. The average employee dislike work and will avoid it if at all possible People must be controlled and directed and punished, if necessary, to put in a real effort at work The typical worker wants to avoid responsibility and has little ambition Employees look for security above all else at work

13. Working is as natural as play or rest for the average employee The typical worker does not have an in-built dislike for work Other means exist to motivate workers rather than control and punishment In the right circumstances, workers seek responsibility Most employees have imagination and creativity that may be used to help organisations achieve their goals

14. Peter Drucker published ‘The Practice of Management,’ which included his theory of Management by Objectives .

15. According to Drucker’s theory of management, managers should; Identify and agree targets for achievement with sub-ordinates Negotiate the support that will be required to achieve these targets Evaluate over time the extent to which these objectives are met

16. It can improve the communication within the organisation as the target-setting and evaluation process takes place Employees may be motivated by understanding what they are trying to achieve, and how it helps the business achieve its overall goal. MBO can highlight training needs for managers and sub-ordinates, improving their performance and productivity

17. Some employees may see the setting of targets as threatening. A manager might set targets that the subordinate considers unachievable All employees within the organisation must be committed to the technique if it is to succeed and benefit the business Modern businesses operate in a business environment that changes rapidly. Objectives can quickly become out of date.

18. There are a number of important factors which influence the day-to-day leadership approach used by managers

19. Team working occurs when production is organised into substantial units of work. Team working is common within organisations Businesses may assemble teams to solve problems and propose new working methods A correct balance of people within the team is essential

20. Individuals must not only be multi-skilled, but their skills and personalities must blend together and be complimentary Successful teams need people with drive and motivation, as well as people with administrative skills to ensure all tasks are completed Quality Circles: teams of employees drawn from all levels in the organisation to solve operational problems

21. It is important for leaders to make sure that teams are all pursuing the organisation’s objectives Teams may become too competitive Teams may become confident to their own success, an unaware of changes taking place out side the team. This may result in failure to meet targets

22. Team-based leadership may also require the implementation of single status into the workplace This leads to the removal of all barriers distinguishing between different grades of staff within the organisation

23. Use the same canteen and other facilities Work similar hours Are entitled to similar holiday arrangements Wear the same clothing The only distinction remaining should be the level of pay received by various grades of employees

24. Important elements of an individuals style of leadership Delegation: Managers give junior employees the authority to carry out particular tasks Consultation: occurs when managers ask for, and take into account, views of subordinates

25. Frees senior managers for other matters May breed a sense of responsibility and help to motivate Controlling subordinates is expensive and supervisors may be required Individuals may develop skills and careers

26. Trusting subordinates can be risky and responsibility remains with the senior manager Delegation may involve expensive training for subordinates Once trust is given, it is impossible to remove it without loss of face Some managers may be reluctant to use delegation as they have to relinquish control

27. BUSINESS SUPPORT CONSULTANCY SERVICES BUSINESS COACHING INTERIM ASSIGNMENTS FOR SMALL TO MEDIUM SIZED BUSINESS ACROSS LONDON, THE HOME COUNTIES , HAMPSHIRE & SUSSEX Visit us today at www.k5consulting.co.uk