The document discusses three theories of management: Theory X, Theory Y, and Theory Z. Theory X assumes workers are lazy and need to be coerced, while Theory Y assumes workers want to excel and take responsibility. Theory Z takes into account cultural values and assumes involved workers increase productivity. Understanding different management theories can help with office chemistry and productivity. The author would prefer to be a Theory Y manager and employee, who trusts employees to complete their work without strict oversight.

1. X, Y, Z Theories of Management Katherine Dunn

2. NOT MORE THEORES!

3. Who created these theories?

4. Theory X and Theory Y were created by Douglas McGregor.

5. Theory Z was created by William Ouchi.

6. And who uses them?

7. Anyone in the Organizational Communication Field

8. What is the X Theory of Management?

9. Theory X is a management approach that “assumes workers are lazy, have little ambition, and are motivated by coercion and threats.”

10. ldwn Huh?

11. In other words, the manager uses fear and strict discipline to make sure his/her employees get done what needs to be done.

12. Theory X may cause stress to the employees because the manager may be using harsh threats and unpleasant tones in order to achieve the overall goal.

13. It also may not give the employees a chance to take any initiative because the manager is always telling them what to do before they have a chance to figure it out on their own.

14. Itmay maketheworkplaceverydependentonthemanager.

15. What is the Y Theoryof Management?

16. Theory Y is a management approach that “assumes workers are motivated by an internal need to excel and actively pursue responsibility.”

17. ldwn Say What?

18. In other words, Theory Y managers trust their employees to get what needs to be done, done, and they don’t always tell them what to do.

19. Theory Y can promote a more informal work environment, which can blur the line between a manager and an employee.

20. Theory Y managers may have a harder time keeping employees in line.

21. What is the Z Theoryof Management?

22. Theory Z is an approach to management “that advocates matching the organization’s culture to that of the larger society and assumes that involved workers are the key to increased productivity.”

23. ldwn I don’t understand!

24. In other words, the values of certain cultures affect the way the employees work, and therefore, those values should be taken into consideration when managing employees of a certain business.

25. ALSo… Another part of this theory is that Theory Z workers can be trusted to do their jobs to their utmost ability, so long as management can be trusted to support them. Boss Employee

26. If a manager doesn’t trust his employees or the employees don’t trust the manager, this theory becomes nonexistent..

27. Why does this matter?

28. Knowing how different mangers manage can help…

29. …promote good office chemistry…

30. …and increase productivity.

31. Which one would I choose?

32. I would want to be a Theory Y manager and a Theory Y employee.

33. “Would I rather be feared or loved? Um... Easy, both. I want people to fear how much they love me.” ~ Michael Scott, The Office