This document provides a summary of Logan Pendergraft's skills and work experience seeking a new challenging career utilizing their sales and technical background. It lists over 11 years of retail experience, proficiency in Microsoft Office, experience with various POS systems, and accomplishments like increasing profits by 60% and customer satisfaction scores by 34-45% in previous roles.

1. Logan Pendergraft
421 W Pecan
Rogers, AR 72756
(479) 202-3070
loganpendergraft@gmail.com
SUMMARY:
Seeking a challenging career in a position that utilizes my sales and technical backgrounds. Some skills and
accomplishments that I bring to your team are building a large customer base, increasing profit, completing
deadlines in a timely manner, incorporating creative ideas into daily tasks, and 11+ years of hands -on retail
experience.
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FUNCTIONAL & TECHNICAL SKILLS:
● Proficient in Microsoft Word, Excel, & Powerpoint
● Experience with many different forms of POS systems (RQ4, OPUS, POS, CM)
● Experience in reading and implementing store layouts in various formats
● Networking, cabling, and remote troubleshooting
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WORK EXPERIENCE:
AT&T (June 2011-current)
Store Manager
Duties include scheduling, training new hires, and driving sales. I currently manage two locations and also handle the
numerous I.T. & HR problems that plague a growing business. I was able to increase gross profit by 60% my first month
employed and improve our customer feedback scores by 34%.
Sprint (June 2010–May 2011)
Store Manager
Duties included driving a sales and repair team to achieve monthly sales and repair goals and to promote a positive customer
experience. I was required to maintain an individual quota that encompassed sales and customer feedback scores. During
my employment I was able to increase month over month sales by 35% and customer satisfaction scores by 45%. I also
increased customer awareness by bringing a rich social network experience to our business.
C2P Wireless (November 2008-June 2010)
Team Leader
Duties included increasing and maintaining a customer base at a new location, providing excellent customer service, working
with internal support to help resolve customer concerns, and exceeding monthly quotas.
Allegra Print and Imaging (November 2008-February 2009)
Outside Sales
Duties included generating business and completing projects in a timely manner. I worked closely with small businesses and
large corporations to ensure that projects were creatively laid out and that marketing money was maximized.
Higher Definition (June 2006-November 2008)
Sales Manager
Duties included generating business, managing inventory, and representation of the company at large functions held by
distributors. I was thoroughly trained on structured wiring, server setup, secure networking, and media distribution. While
employed I was able to increase monthly sales by an average of $20,000 and maintained those gains through my
employment.
Gap, Inc. (April 2002-June 2006)

2. Stock Supervisor
Duties included managing payroll, scheduling, and bi-weekly merchandising.
References:
Many available on request.