This document is a resume for Ashley Gresham Henslee. It summarizes her 13 years of experience in supervisory, managerial, customer service, and human resources roles. Her resume highlights positions she has held as an Assistant Store Manager at Tuesday Morning, an Internet Sales Consultant at Price LeBlanc Toyota, a Key Holder at Neighborhood Pet Market, and Store Manager roles at Gymboree, Wet Seal, and Lane Bryant. For each position, she provides a brief overview of her responsibilities and accomplishments.
1. Ashley Gresham Henslee
2100 College Drive #34
Baton Rouge, LA 70808
(409) 223-8579
ashalita79@gmail.com
Education:
Lamar University, Beaumont Texas
Bachelor of Arts, History 2012
Summary
13 Years Supervisory and Managerial Experience
13 Years Customer Service and Retail Experience
13 Years Human Resources Management Experience
Able to communicate quickly and effectively with a diverse customer base
Problem solving in fast paced atmosphere using limited resources
Proficient in numerous POS systems, Microsoft Office and other back office systems
Outstanding visual merchandising skills
Experience with various elements of Human Resources management such as new hire paperwork,
employee evaluations, workers comp claims, and disciplinary actions.
Employment:
Tuesday Morning, Baton Rouge, LA 2015-Present
Assistant Store Manager
Assisted in increasing sales while providing excellent customer service
Trained and supervised associates for quality merchandising and visual presentations
Assisted in the staffing,training and coaching of associates
Managed scheduled of associates and managing payroll
Fostered teamwork through effective communication
Monitored appearance of store, organization of store room and of visual merchandise
Traveled within the metro area to various locations on an as needed basis
Price LeBlanc Toyota, Baton Rouge, LA 2014-2015
Internet Sales Consultant
Tracked and responded to internet sales leads to drive business into the dealership
Responded to approximately20 leads a day, as well as managing up to 100 active leads at a given time.
Monitored email traffic from website and referral services
Quoted pricing, rates and automobile availability to clients
2. Neighborhood Pet Market, Baton Rouge, LA 2013-2014
Key Holder
Provided specialized product knowledge and excellent customer service to a diverse clientele
Ordered merchandise for the store based on customer needs and buying trends
Acting as an intermediary between local rescue organizations and customers
Performing all daily duties of store operation such as opening, closing and cash handling
Set up displays and merchandised new and existing product
Gymboree, Beaumont, TX 2007-2013
Assistant Store Manager
Supervised associates, monitoring performance and providing feedback and evaluations
Regularly received positive feedback from secret shops and company surveys
Responsible for hiring, training and motivating new and existing team members
Improved sales while reducing shrink using loss prevention method
Performed all duties of store operation such as opening, closing, and cash handling
Oversaw store operations (ie scheduling; conference calls) when the store manager was on leave
Wet Seal, Beaumont,TX 2006-2007
Store Manager
Oversaw all store operations, including other managers and team of up to twenty associates
Motivated team towards exceeding business goals
Trained managers and associates in loss protection and ensured compliance with store policy
Hired and retained associates, ensured low turnover and employee success.
Lane Bryant, Beaumont, TX 2003-2006
Assistant Store Manager
Consistently recognized among peers as a top sales performer
Oversaw the store as acting store manager for 10 months; in that time the store was in the top 25 of the
company and 1st
in the region
Regularly sent to open stores and train new management teams
Led team in floor sets and performed regular visual merchandising duties
