SlideShare a Scribd company logo
Connecting the Dots
Management
Agile
Principles
Engineering
Leading
Agile
Software
Teams
Kahoot#1 (Sagi) - What is the approximate
percentage of engaged people in your
organization?
20%
40%
60%
80%
13
%
24
%
63
%
Engaged
Not
Engaged
Actively
Disengaged
13%
31%
5%
Managers Account for 70%
...of Variance in Employee Engagement
Takeaway #1
Employee engagement starts with
investment in the
managers, and in particular in their
ability to motivate and engage employees...
Kahoot #2 - Yael - How many times
did you give instructions to others in
the last two days
less than 2
2-5
more than 5
1000
Provide solutions
Coaching/Leadership
Ask questions
Guide
Give instructions
Communicate Intent
over
Control
I’m Listening Listen to me
Learning & Growth Get it done now
Management
Teach Problem Solving
Do it this way
Challenge
above all
Continuous
training and
coaching
Provide
focus
Self directed,
responsibility
The know the
organization’
s goal and to
believe it
The need to
see results
Knowledge
Worker
Takeaway #2
Learn from David Marquet… Communicate
using intent, be curious, help people think like
managers
More Coaching than management
Understand Knowledge Workers drivers
Kahoot #3 . Sagi - If I want to
improve team performance, my best
investment will probably be in
improving...
1. Talent of individual team members
2. Team communication effectiveness
3. Experience of team members
4. Reducing the age of team members
THE NEW SCIENCE OF
HIGH PERFORMANCE
TEAMS
Sociometric
Badge
What Contributes to Team
Performance?
Team
Communicatio
n Patterns
Team members’
talent
Team members’
intelligence
Team members’
experience & pas
accomplishments
Takeaway #3
Self-Organization makes good business sense.
Leaders’ role is to design an environment
which enables self organization.
Kahoot 4 - Yael - To maximize the
value teams generate, my #1 goal in
structuring the teams is...
100% utilization of team members
Gender Balanced
Minimizing dependencies to other teams
A long lived team
3 reasons why 100% utilization is
not a good goal
★ Multi tasking that results with task switch
★ Optimize the outcome, not the output
★ Remove slack = no time for improvement
and innovation
Don’t be afraid from slack.
Use it as an opportunity for learning and
improvement
Maintain improvement backlog
Takeaway #4
Kahoot #5 - Sagi - When I make
decisions which impact teams, What
will affect people's willingness to
commit?
-  The team believes this is the right decision
-  Decision making process was fair
-  Decision was reached by consensus
-  The decision relies on research and
expertise
Fair Process
Engagement
Individuals are involved in decisions
which affect them
Explanation
Individuals affected by a decision must
understand why the decision was made
(transparency of intent and rationale)
Expectation
Clarity
Once a decision is made, clearly specify
the expectations & responsibilities
IT’S NOT
FAIR!
Takeaway #5
Fair Process is at least as important as good
decisions
Fair Process =
Engagement +
Explanation +
Expectations
Kahoot #6 (Yael). What will you use
as main measurement for progress?
Consumed capacity
Committed vs. Actual
Average team member weight
Done stories vs Total # of stories
Pay attention to what you
measure.
Takeaway #6
“With people slow is fast and fast is slow”
Leadership
Self-Organization
The End
Connecting the Dots
Self-Organization
Agile
Engineering
Leading
Agile
Software
Teams
‫הדבר‬ ‫אותו‬ ‫זה‬
Our developers feel comfortable
making changes in the code
absolutely
mostly
sometimes
rarely
Continuous Improvement
Big Picture
In your organization, If I ask 10 team members,
how many will be able to articulate the project
release goals and benefits?
-  10
-  7 or less
-  3 or less
-  0
7. Which of these engineering
practices has the highest proven
ROI
Support 4
Are you catalyzing organizational
change to support culture of value
delivery?
Are you able to effectively distribute resources across teams to maximize
team value delivery, rather than striving for resource utilization per se?
Agile values getting work done over having items in progress. The question for an Agile manager becomes, "How can I array people to best
increase throughput?" rather than "How can I maximize `my' people
being utilized at 100%?
lack of engagement is an issue that has always mattered, but it matters now more than ever,
because knowledge-based organizations are totally dependent on the commitment and ideas
of their employees
https://km4meu.files.wordpress.com/2012/04/phrenology10.jpg
How is it related to Agile
Agile frameworks take this into consideration
1. Communication frameworks
2. PatternsPractices to enable Autonomy
Masterypurpose
3. Fast tangible results
The job of manager shifts from director / manager of the team’s work, to a position of coach,
boundary keeper, obstacle remover and organizational change driver.
Individual Prep…!!!!!!
-  Rehearse - 2 minutes per question
-  Each question, link to agile
-  Think about switching quickly from the
presentation to kahoot and back
-  Make survey available and provide link
1.  What is the approximate percentage of engaged people in your organization? 20/40/60/80
2.  How many times did you give instructions to others in the last two days ? 0 / more then 2/ 20/ all day
3.  If we want to improve team performance, our best investment will probably be in improving…
o  Talent of individual team members
o  Team communication effectiveness
o  Experience of team members
o  Reducing the age of team members
4.  To maximize the value teams generate, my #1 goal in structuring the teams is…
●  100% utilization of team members (everyone is busy)
●  More women
●  Minimizing dependencies to other teams
●  Long lived team
5. When making decisions which impact teams, What will affect people's willingness to commit?
●  This is the right decision
●  Decision making process was fair
●  Consensus was reached
●  External experts were consulted
6, What will you use as main measurement for progress ?
●  Consumed capacity
●  Committed vs. Actual
●  Average team member weight
●  Done stories vs Total # of stories
7. In your organization, out of 10 people how many will be able to articulate the project goals?
8. Can you specify a single improvement done by the team in the last couple of weeks ?

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How are you leading your agile teams? Yael Rabinovich & Sagi Smolarski

  • 2. Kahoot#1 (Sagi) - What is the approximate percentage of engaged people in your organization? 20% 40% 60% 80%
  • 5. Managers Account for 70% ...of Variance in Employee Engagement
  • 6. Takeaway #1 Employee engagement starts with investment in the managers, and in particular in their ability to motivate and engage employees...
  • 7. Kahoot #2 - Yael - How many times did you give instructions to others in the last two days less than 2 2-5 more than 5 1000
  • 8. Provide solutions Coaching/Leadership Ask questions Guide Give instructions Communicate Intent over Control I’m Listening Listen to me Learning & Growth Get it done now Management Teach Problem Solving Do it this way
  • 9. Challenge above all Continuous training and coaching Provide focus Self directed, responsibility The know the organization’ s goal and to believe it The need to see results Knowledge Worker
  • 10. Takeaway #2 Learn from David Marquet… Communicate using intent, be curious, help people think like managers More Coaching than management Understand Knowledge Workers drivers
  • 11. Kahoot #3 . Sagi - If I want to improve team performance, my best investment will probably be in improving... 1. Talent of individual team members 2. Team communication effectiveness 3. Experience of team members 4. Reducing the age of team members
  • 12. THE NEW SCIENCE OF HIGH PERFORMANCE TEAMS
  • 14.
  • 15. What Contributes to Team Performance? Team Communicatio n Patterns Team members’ talent Team members’ intelligence Team members’ experience & pas accomplishments
  • 16. Takeaway #3 Self-Organization makes good business sense. Leaders’ role is to design an environment which enables self organization.
  • 17. Kahoot 4 - Yael - To maximize the value teams generate, my #1 goal in structuring the teams is... 100% utilization of team members Gender Balanced Minimizing dependencies to other teams A long lived team
  • 18. 3 reasons why 100% utilization is not a good goal ★ Multi tasking that results with task switch ★ Optimize the outcome, not the output ★ Remove slack = no time for improvement and innovation
  • 19. Don’t be afraid from slack. Use it as an opportunity for learning and improvement Maintain improvement backlog Takeaway #4
  • 20. Kahoot #5 - Sagi - When I make decisions which impact teams, What will affect people's willingness to commit? -  The team believes this is the right decision -  Decision making process was fair -  Decision was reached by consensus -  The decision relies on research and expertise
  • 21. Fair Process Engagement Individuals are involved in decisions which affect them Explanation Individuals affected by a decision must understand why the decision was made (transparency of intent and rationale) Expectation Clarity Once a decision is made, clearly specify the expectations & responsibilities IT’S NOT FAIR!
  • 22. Takeaway #5 Fair Process is at least as important as good decisions Fair Process = Engagement + Explanation + Expectations
  • 23. Kahoot #6 (Yael). What will you use as main measurement for progress? Consumed capacity Committed vs. Actual Average team member weight Done stories vs Total # of stories
  • 24.
  • 25. Pay attention to what you measure. Takeaway #6
  • 26. “With people slow is fast and fast is slow”
  • 29.
  • 32. Our developers feel comfortable making changes in the code absolutely mostly sometimes rarely
  • 34. Big Picture In your organization, If I ask 10 team members, how many will be able to articulate the project release goals and benefits? -  10 -  7 or less -  3 or less -  0
  • 35. 7. Which of these engineering practices has the highest proven ROI
  • 36. Support 4 Are you catalyzing organizational change to support culture of value delivery? Are you able to effectively distribute resources across teams to maximize team value delivery, rather than striving for resource utilization per se? Agile values getting work done over having items in progress. The question for an Agile manager becomes, "How can I array people to best increase throughput?" rather than "How can I maximize `my' people being utilized at 100%?
  • 37. lack of engagement is an issue that has always mattered, but it matters now more than ever, because knowledge-based organizations are totally dependent on the commitment and ideas of their employees https://km4meu.files.wordpress.com/2012/04/phrenology10.jpg
  • 38. How is it related to Agile Agile frameworks take this into consideration 1. Communication frameworks 2. PatternsPractices to enable Autonomy Masterypurpose 3. Fast tangible results The job of manager shifts from director / manager of the team’s work, to a position of coach, boundary keeper, obstacle remover and organizational change driver.
  • 39. Individual Prep…!!!!!! -  Rehearse - 2 minutes per question -  Each question, link to agile -  Think about switching quickly from the presentation to kahoot and back -  Make survey available and provide link
  • 40.
  • 41. 1.  What is the approximate percentage of engaged people in your organization? 20/40/60/80 2.  How many times did you give instructions to others in the last two days ? 0 / more then 2/ 20/ all day 3.  If we want to improve team performance, our best investment will probably be in improving… o  Talent of individual team members o  Team communication effectiveness o  Experience of team members o  Reducing the age of team members 4.  To maximize the value teams generate, my #1 goal in structuring the teams is… ●  100% utilization of team members (everyone is busy) ●  More women ●  Minimizing dependencies to other teams ●  Long lived team 5. When making decisions which impact teams, What will affect people's willingness to commit? ●  This is the right decision ●  Decision making process was fair ●  Consensus was reached ●  External experts were consulted 6, What will you use as main measurement for progress ? ●  Consumed capacity ●  Committed vs. Actual ●  Average team member weight ●  Done stories vs Total # of stories 7. In your organization, out of 10 people how many will be able to articulate the project goals? 8. Can you specify a single improvement done by the team in the last couple of weeks ?