Many teams suffer from due to conflicting priorities. When today's priority one usurps yesterday's priority one, expensive context switching becomes a problem.
Operations teams are especially hard hit by shifting priorities because of increased variability from supporting ongoing development of new projects while maintaining features & apps in production. Add in unplanned work and security issues and we have a battle between getting new features delivered or keeping production stable. Hence the dilemma DevOps is working to solve.
Dominica will talk about how Dev and Ops teams can use use a Lean flow Kanban approach to limit work-in-progress and allocate capacity for the nature of the demand as a way to address and improve prioritization issues and context switching.