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Kp is and tracking session
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- 2. Agenda : •What areKPIs? •Why are we using KPIs? •How to create a KPI? •Do’s and Don’ts. •Functions’ KPIs •Why do we need Tracking. •How to track members. •When to track? •Some tips and tricks about tracking.
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- 4. Examples In marketing : howwell the recruitment process is going KPI : # of applicants. measured value : 500 applicants. In finance : how good are the cost cutting solutions . KPI : #of host families realized . measured value : 30 host families .
- 5. How to createa KPI? Strategic goals Measured Period Result interpretation
- 6. KPIs must beSMART Smart Measurable AchievableRelevant Time bounded
- 7. Do’s and Don’ts •Do’s : 1. KPIs should be aligned with the strategic goals. 2. KPIs should be transparent to the hall entity. 3. KPIs should be tracked , managed and updated .
- 8. Do’s and Don’ts •Don’ts : 1. Irrelevant KPIs. 2. Too many KPIs. 3. Keep it Secret. 4. Copy KPIs from other entity. 5. Be too descriptive . 6. Choose timeframe regardless the external factors.
- 9. OGCDP KPIs • 1-# of raises. • 2- # of SRBs. • 3- # of closed partnerships. • 4- # of matches. • 5- # of realizations. • 6- # of meetings. • 7- # of active members. • 8- Duration between raise and match, match and realization. • 9- # of closed partnerships. • 10- Customer gauge scores.
- 10. OGIP KPIs • 1-# of raises. • 2- # of SRBs. • 3- # of Visits. • 4- # of closed partnerships. • 5- # of matches. • 6- # of realizations. • 7- # of meetings. • 8- # of active members. • 9- Duration between raise and match, match and realization. • 10-# of closed partnerships. • 11- Customer gauge.
- 11. IGCDP KPIs • 1-# of phone calls. • 2- # of company visits. • 3- # of raises. • 4- # of matches. • 5- # of realizations. • 6- Duration between raise and match, match and realization. • 7- # of closed partnerships • 8- Customer gauge score.
- 12. IGIP • 1- #of phone calls. • 2- # of company visits. • 3- # of raises. • 4- # of matches. • 5- # of realizations. • 6- Duration between raise and match, match and realization. • 7- # of closed partnerships • 8- Customer gauge score.
- 13. Talent management • A-Education team : • 1- Accuracy of reports submitted and on time (weekly / monthly / Quarterly) • 2- Team overall performance & individual development on monthly and quarterly basis • 3- Internal satisfaction survey results • 4- Performance appraisals achieved vs. planned • 5- Educational cycle performance % • 6- #sessions delivered per function • B- TXP: • 1. Accuracy of reports submitted and on time (weekly / monthly / Quarterly) • 2. Team overall performance & individual development on monthly and quarterly basis • 3. Internal satisfaction survey results • 4. Performance appraisals achieved vs. planned • 5. % members efficiency and satisfaction • 6. % of talent capacity
- 14. Marketing • # ofmedia coverage received • # of our different programs • # of Social Media channels visitors • # of AWG partnerships signed • # of university relation activities implemented • # of market research & segmentations conducted • # of conferences/forums we are invited to as representatives of youth leadership
- 15. IM • # ofprojects implemented • % of members/LC using the system
- 16. Finance • A- Financialmanagement: • 1-Monthly reports delivered on time. • 2-Q reports delivered on time. • 3-Budget reviews accuracy. • 4-Financial investments and its ROI. • # of team meetings conducted. • B- R&S team : • A-host families team:
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- 18. How can Itrack members? Select Collect Store Analyze Decision
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- 20. Some Tips &Tricks about Tracking • Do it in a timeline • Use a specific template • Put it in your schedule it takes an amount of time • Remember THE FOLLOW UP