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Really Simple Balanced Scorecard By Samurai
Textbook examples of Balanced Scorecard are complex
 
Manager’s Toolbox  example of Balanced Scorecard is simple
1 A4  to prepare 1 slide to communicate 1 A4 to execute
Learning perspective Process perspective Customer perspective Financial perspective Acquiring knowledge Summarizing knowledge Customer satisfaction Profitable growth insert ¥€$ :-)
Textbooks say “Ultimately all causal paths  lead to financial measures.”
Ultimately all causal paths  lead to financial measures Financial perspective Customer perspective Process perspective Learning perspective
That’s an uphill battle! Financial perspective Customer perspective Process perspective Learning perspective
That’s an uphill battle! Financial perspective Customer perspective Process perspective Learning perspective Been there, done that!
They stumbled on learning Financial perspective Customer perspective Process perspective Learning perspective With jeans, sneakers & ¥100 raincoats In really, really, really bad hail storm 1 hour to nearest shelter
The fundamental questions Financial perspective Customer perspective Process perspective Learning perspective “ To achieve our vision, how will we  sustain our ability to change and improve?” “ To satisfy our shareholders and customers,  what business processes must we excel at?” “ To succeed financially, how should we appear to our shareholders?” “ To achieve our vision, how should we appear to our customers?”
To achieve our vision,  how will we sustain our ability  to change and improve?
Manager’s Toolbox turns the perspectives upside down
Learning perspective Process perspective Customer perspective Financial perspective How will we sustain our  ability to change and improve? What business processes  must we excel at? How should we  appear to our customers? How should we  appear to our shareholders? insert ¥€$ :-)
Ultimately all causal paths  start from  learning perspective
Learning perspective Process perspective Customer perspective Financial perspective Ultimately all causal paths start from learning perspective
Coming downhill is fun! Learning perspective Process perspective Customer perspective Financial perspective
Customer perspective Actually it is a child's play! My son and my daughter ready to show what they’ve learned. Learning perspective Process perspective Customer perspective Financial perspective
And business is down there “ Let’s take a break down there!” Learning perspective Process perspective Customer perspective Financial perspective
Textbook says  Balanced Scorecard is a management system
And that’s true!
Balanced Scorecard is a Management System
Not just a  measurement system
You do not just measure   your heart beat
You use the  heart rate monitor to manage your exercise
In order to Last longer Feel good Improve fitness Control weight …
…  and to improve learning Rule #1:  Exercise boosts brain power   Dr. John Medina Brain Rules
Textbooks say “Strategy map helps  to communicate strategy.”
?
Does this really  help to communicate  their strategy to you?
The Chip brothers call it  Curse of Knowledge
The Chip brothers call it  Curse of Knowledge Trying to tell you everything  about every possible strategy,  with perfect accuracy,  in one page.
The Chip brothers call it  Curse of Knowledge Trying to tell you everything  about every possible strategy,  with perfect accuracy,  in one page.  Is not made to stick
You need to  Make it simple,  find the core of the idea,  strip the idea down  to its most critical essence.
You need to  Make it simple,  find the core of the idea,  strip the idea down  to its most critical essence.   five other sticky elements + =
First we need to go  back to the basics
Mission statement ,[object Object]
“ We’re on  a mission from God!”
“ We’re on  a mission from God!” Driven by their mission “ The Catholic orphanage  they grew up in  needs to pay  $5,000 taxes  in 11 days,  or else  it will be closed.”
“ We’re on  a mission from God!” They’ll never get caught by the police, ex-girlfriend, Country Bob, Good Old Boys, Illinois Nazis, more police, National Guard, SWAT teams. Driven by their mission “ The Catholic orphanage  they grew up in  needs to pay  $5,000 taxes  in 11 days,  or else  it will be closed.”
Vision statement ,[object Object]
“ Imagine all the people  living life in peace!”
Well communicated Vision If you imagine, can you hear it?
Strategy ,[object Object]
A map is handy to communicate (=Strategy map) how you plan to get (=Strategy) from where you are (=Mission) to where you want to be (=Vision)
Now, let’s make the  Strategy map for Manager’s Toolbox
1) Take an A4 paper
2) Draw a table
3) Fill in the key words
4) Fill in the Mission  Life-long learning
5) Fill in the Vision Improved management and leadership skills
6) Fill in the Strategy  To internalize and summarize the knowledge  I need during my management career.
7) Draw the Strategy Map
Does this communicate my strategy to you?
That was just the beginning…
Balanced  Scorecard  is a management  tool
And should be used in  management meetings
8) Measures are checked
Oops, the measures…
Let’s take just one example, but a typically difficult one
Customer satisfaction
I am the only customer to Manager’s Toolbox and  I will be satisfied if
People visit my blog and leave comments
People visit my blog and leave comments here
People visit my blog and leave comments view my presentations  and download them or
People visit my blog and leave comments view my presentations  and download them or here
People visit my blog and leave comments view my presentations  and download them or here
Where were we?
Balanced Scorecard is used in  management meetings
8) Measures are checked
9) Achievement is checked
10) Trend is followed
And last but not least
11) Actions are agreed
8) And again in next meeting
That is Manager’s Toolbox’s  Really Simple Balanced Scorecard By Samurai
1 A4 to prepare
1 slide to communicate
1 A4 to execute
But you need
100%  Management  commitment to build  and use a management  system
I have  100% management support and I’ve read these books This is a good textbook!
[object Object],by Samurai http://managerstoolbox.blogspot.com/
Photos ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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